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Good communication is rewarding
8 Statistics
Connect Control provides a variety of reports that are divided into Standard Reports and Custom
Reports.
8.1 Standard reports
Here you will find all the standard reports your organization has access to.
The
Question Mark next to each report contains a complete description of the chosen report.
Click Select next to the desired report, a new window will appear enabling you to change parameters
for your report. You can define a service number, time period and how your time elements are
grouped e.g. by quarter, hour, week etc.
April 2014
Connect Control –User guide for administrators
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