Download Connect Control User Guide
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Good communication is rewarding 8 Statistics Connect Control provides a variety of reports that are divided into Standard Reports and Custom Reports. 8.1 Standard reports Here you will find all the standard reports your organization has access to. The Question Mark next to each report contains a complete description of the chosen report. Click Select next to the desired report, a new window will appear enabling you to change parameters for your report. You can define a service number, time period and how your time elements are grouped e.g. by quarter, hour, week etc. April 2014 Connect Control –User guide for administrators P a g e | 51