Download CTERA Agent User Guide for Windows

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Contents
Introduction---------------------------------------------------------------------------------------------- 3
About Cloud Attached Storage ------------------------------------------------------------------------ 3
About the CTERA Agent --------------------------------------------------------------------------------- 3
CTERA Agent Licensing (Appliance Mode)---------------------------------------------------------- 4
CTERA Agent Licensing (Cloud Mode) --------------------------------------------------------------- 5
Supported Backup Operations ------------------------------------------------------------------------ 5
Contacting Technical Support ------------------------------------------------------------------------- 7
Installing the CTERA Agent --------------------------------------------------------------------------- 9
Requirements --------------------------------------------------------------------------------------------- 9
Installing the Agent ------------------------------------------------------------------------------------ 10
Uninstalling the Agent--------------------------------------------------------------------------------- 13
Centrally Installing CTERA Agent via Active Directory -------------------------------------- 15
Using the CTERA Agent in Appliance Mode ---------------------------------------------------- 23
Workflow ------------------------------------------------------------------------------------------------- 23
Connecting the Agent to a CTERA Appliance ---------------------------------------------------- 24
Using the CTERA Agent Manager ------------------------------------------------------------------- 26
Selecting Files and Folders for File-Level Backup ----------------------------------------------- 38
Manually Starting Backup ---------------------------------------------------------------------------- 39
Stopping the Current Local Backup Operation -------------------------------------------------- 39
Suspending and Resuming Local Backup --------------------------------------------------------- 39
Viewing the Agent Status ----------------------------------------------------------------------------- 40
Viewing Agent Details --------------------------------------------------------------------------------- 41
Disconnecting the Agent from a CTERA Appliance --------------------------------------------- 41
Restoring Files from File-Level Backup ------------------------------------------------------------ 41
Restoring Files from Disk-Level Backup ----------------------------------------------------------- 44
Accessing Files on the Appliance ------------------------------------------------------------------- 58
Using the CTERA Agent in Cloud Agent Mode ------------------------------------------------- 59
Workflow ------------------------------------------------------------------------------------------------- 59
Connecting the Agent to the CTERA Portal ------------------------------------------------------ 60
Using the CTERA Agent Web Interface ------------------------------------------------------------ 62
Selecting Files and Folders for Backup ----------------------------------------------------------- 107