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Chapter 2: SurveyXact basics – workflow and concepts
The system will choose a random order for the elements in a given question the first time it
displays the question for a respondent. The system remembers this order, and always uses the
same order when displaying a particular question for a particular respondent. In other words,
the respondent will never be faced with choices and sub-questions being presented in a
different order the next time they look at the same question. The respondent is also unaware
as to which questions have been randomized.
Jumps
A jump is a form of activation. In many situations it is desirable to control which questions or
texts a given respondent is shown (or how they are displayed) in the questionnaire, based on
information known before the survey commences. You can do this using jumps.
An example could be a company survey addressed to all employees. There might be
managers who do not need to answer certain questions, or employees who do not need to
think about questions at the managerial level. In these cases it is possible to insert jumps, so
that these questions are simply skipped, based on the respondents’ areas of responsibility.
Activation and activation rules
Activation rules are used to control whether or not an element is displayed. An element is
either a page, question, row, column, text element, or answer choice.
An activation rule contains one or more expressions that are either true or false. If the rule
evaluates to true, the particular element which the activation controls is displayed. If the rule
evaluates to false, the element is not displayed.
Activation rules are based on information which the respondent has supplied at an earlier
point in the questionnaire (previous pages) or on information from the background
questionnaire (i.e. information which may have been known before the survey was initiated).
Encryption
SurveyXact allows for data traffic between respondents and the server to be encrypted. This
allows government institutions, for example, to fulfill legal requirements regarding secure data
connections, which also apply to online surveys.
Where the encryption option is set for a given survey, respondents will only be able to respond
via a secure connection. Respondents who do not have a secure connection will not be
permitted to respond.
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