Download Horizon User Guide

Unavailable
Dashboard/ Manage Profile/ Edit Unavailable
The unavailable profile allows you to send calls to voice mail and then forward up to three numbers
to another number, it also allows you to set up a different greeting message. To send calls to voice
mail select the check box that sends calls to voice mail, you need to have voice mail set up for this
feature to work . Then if you want to forward up to three numbers to a new number then fill in the
text box of where you would like it to be forwarded to, and then add up to three new numbers. You
can either add a known number or search your directory for a contact that you would like to be
forward to the alternative number. If you want to select a different greeting message there are two
options at the bottom of the page and select one of them depending on what you would like the
message to be.
Figure 79 - Unavailable
Directory and Contacts
Dashboard/ Directory and Contacts
The end users directory is a place where you are able to add, edit or view all contacts that you have
added as well as other users within the same company. You are also able to view contacts that your
administrator has added. You are only able to edit and delete the contacts that you have added.
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