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Table of Contents INTRODUCTION ........................................................................................................................... 4 USING THE TALIS MESSAGE SYSTEM .................................................................................... 5 STARTING TALIS MESSAGE ........................................................................................................... 5 RESTARTING TALIS MESSAGE ....................................................................................................... 5 SYSTEM OVERVIEW ...................................................................................................................... 6 USING THE TALIS MESSAGE USER TOOL ....................................................................................... 9 TALIS MESSAGE OUTBOUND ................................................................................................. 10 OVERVIEW ................................................................................................................................. 10 DIALING TIME SLOTS .................................................................................................................. 11 HOLIDAY SCHEDULE (EXCLUDE DATES)....................................................................................... 13 FILE TRANSFER .......................................................................................................................... 15 REPORT FORWARDING ............................................................................................................... 18 TALIS MESSAGE SMS .............................................................................................................. 21 OVERVIEW ................................................................................................................................. 21 OPTIONS .................................................................................................................................... 22 CONFIGURATION ........................................................................................................................ 24 FILE TRANSFER .......................................................................................................................... 27 TALIS MESSAGE QUICKTEXT ................................................................................................. 29 OVERVIEW ................................................................................................................................. 29 BEFORE YOU START................................................................................................................... 29 INSTALLATION ............................................................................................................................ 29 USING TALIS MESSAGE QUICKTEXT ............................................................................................ 30 TEXT MESSAGE TEMPLATES ....................................................................................................... 33 SENDING TEXT MESSAGES ......................................................................................................... 36 TALIS MESSAGE INBOUND ..................................................................................................... 38 OVERVIEW ................................................................................................................................. 38 OPERATOR TRANSFER................................................................................................................ 39 OPERATOR EXCLUDE DATES ...................................................................................................... 41 INBOUND REPORT EMAILING ....................................................................................................... 42 MULTIPLE EXTENSION TRANSFER................................................................................................ 44 EXPRESS REPORTING ............................................................................................................. 46 OVERVIEW ................................................................................................................................. 46 BEFORE YOU START................................................................................................................... 46 INSTALLATION ............................................................................................................................ 46 SETUP ....................................................................................................................................... 46 USING EXPRESS REPORTING ...................................................................................................... 47 OUTBOUND REPORTING.............................................................................................................. 48 INBOUND REPORTING ................................................................................................................. 49 © Talkingtech UD-03-3.0 (Talis Message) 2
