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[ 244 ] 2. Open the Tag Generator menu. 3. Click on E-mail Signature. You will be presented with a create e-mail signature form, as shown below. HTML Code – this code needs to be placed within your e-mail signature. Department – if you want this live support status graphic to display only the availability of a specific department, set it here. Depending on the status of each department, the default buttons appear as the following: When a user clicks on a button, he or she will be presented with either a Send Message form (if live support is unavailable) or a Request Live Chat form (if live support is available). Creating a Live Support status text link To create a Live Support status text link that will display the status of your live support department(s): 1. Open Live Support on the navigation menu bar, as shown below. Copyright © 2001 – 2009 Kayako www.kayako.com
