Download Troubleshooting Appeon Install

Troubleshooting
Page 143 of 187
Priority 1
Error Message
A fatal IOException occurred when calling the specified remote server: %1.
Possible Cause
1) Cannot have I/O communication with the remote server using HTTP.
2) Exceptions occurred when calling methods in the remote server, causing failure to return data.
Solution
1) Check that the server is running and can be connected.
2) Check that Appeon Server residing in the server is started.
3) If both network and Appeon Server work correctly, send the log files on the local machine and the remote
server to the Appeon technical support engineers.
Error 11026
Priority 0
Error Message
An unexpected exception occurred and caused the ClusterNotify thread to stop!
Possible Cause
An unknown error terminated the HTTP communication.
Solution
Send the Appeon Server log files to the Appeon technical support engineers.
Error 11027
Priority 1
Error Message
An unexpected exception occurred and resulted in failure to retrieve status of the server: %1.
Possible Cause
An unknown exception caused the failure to get the server status.
Solution
Please send Appeon Server log files to the Appeon technical support engineers for in-depth investigation.
Error 11028
Priority 10
Error Message
Application server connection error!
Possible Cause
The network is disconnected. Or the application server is shut down.
Solution
Check that the network can be connected, and application server can be accessed.
Error 11029
Priority 10
file://C:\Documents and Settings\Administrator\Local Settings\Temp\1\~hh6081.htm
5/16/2013