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USER MANUAL
Select Control System
Preface
This manual describes the Select Control System; the Select Control System can be
installed in all Range Servant ball machines.
For information regarding the ball machines we refer to the manual of that machine.
This user manual contains all information necessary to fully understand the
maintenance and operation of the Range Servant Control System.
Study this Manual carefully before using the machines. If these instructions are not
followed, persons using the machine may be injured or the equipment itself may be
damaged. In many cases, following the instructions is a necessary condition for Range
Servants’ warranty to be applicable. Every person operating the machine must read
these instructions.
Disclaimer and Limitation of Liability
Range Servant assumes no responsibility for any damage or loss resulting from the
use of this manual.
Range Servant assumes no responsibility for any damages or loss or claims by the
third parties, which may arise through the use of this software.
Range Servant assumes no responsibility for any damages or loss caused by deletion
of data as a result of malfunction.
Be sure to make backup copies of all data on other media to protect against data loss.
Range Servant reserve the right to change or update any information contained in this
manual; to change, without notice, the design, construction, materials, processing, or
specification of any product; and to discontinue or limit production, or distribution of any
product.
No part of this publication may be reproduced without the written authorization of Range
Servant.
Select User Manual
Davor Toncic
2000-08-03
TABLE OF CONTENTS
1
DESCRIPTION..................................................................................................................................................6
1.1
GENERAL INFORMATION ....................................................................................................................... 7
1.1.1 System features....................................................................................................................................7
2
INSTALLATION...............................................................................................................................................8
2.1
2.1.1
2.2
2.3
2.4
2.5
2.5.1
2.5.2
2.6
2.7
2.7.1
2.7.2
2.7.3
2.7.4
2.8
2.8.1
2.8.2
2.8.3
2.8.4
3
INSTALLATION OF THE SELECT CONTROL SYSTEM........................................................................ 8
Cables and Wiring .............................................................................................................................9
W IRING FOR THE RANGE SERVANT BALL DISPENSER ULTIMA ................................................... 10
PULSE W IDTH M ODULAR CIRCUIT BOARD (PWM-97).................................................................. 10
W IRING FOR THE RANGE SERVANT BALL DISPENSER ................................................................... 11
W IRING FOR THE RANGE SERVANT TEE-UP .................................................................................... 12
Wiring for the Stepper Motor.........................................................................................................12
Wiring for the Dispense Motor.......................................................................................................12
W IRING FOR THE RANGE SERVANT TEE-UP 2000 ........................................................................... 13
CONNECTING THE COMPUTER TO THE BALL MACHINE............................................................... 14
Multi drop Network .........................................................................................................................14
Connecting the Computer and the Ball Machine Together.....................................................15
Connecting Machine to Machine .................................................................................................15
RS-485 Termination.........................................................................................................................16
UTILITIES ............................................................................................................................................... 17
Printer FT190SP ..............................................................................................................................17
Keypad ...............................................................................................................................................19
PrePaid Balls Desk Printer DPT282............................................................................................19
Connecting the Keypad ..................................................................................................................22
GETTING STARTED......................................................................................................................................23
3.1.1 Payment procedures for the ball machines. ................................................................................23
3.2
CPU-97 OPERATING MODES................................................................................................................. 24
3.2.1 DSP97 Display - Navigating between menus .............................................................................25
3.2.2 CPU-97 menu system. ......................................................................................................................26
COMPUTER SOFTWARE SELECT CONFIGURATION
MANAGER .................................................................................................................................................34
4
4.1
INSTALLATION OF SELECT CONFIGURATION M ANAGER.............................................................. 34
4.2
SELECT CONFIGURATION M ANAGER................................................................................................ 35
4.2.1 Main Menu ........................................................................................................................................35
4.2.2 File (Alt+F).......................................................................................................................................36
4.2.3 Settings (Alt+S)................................................................................................................................39
4.2.4 Reports ...............................................................................................................................................49
4.2.5 Service (Alt+V).................................................................................................................................51
4.2.6 Help (Alt+H) .....................................................................................................................................60
4.2.7 Customer File....................................................................................................................................61
4.2.8 Statistics (Pushbutton) ...................................................................................................................64
5
PAYMENT SYSTEMS....................................................................................................................................68
5.1
5.1.1
5.2
5.2.1
5.2.2
5.3
5.4
5.4.1
5.4.2
RANGE SERVANT TOKENS ................................................................................................................... 68
Payment System Wiring...................................................................................................................69
ELECTRONIC COIN A CCEPTOR ........................................................................................................... 70
Settings of the Electronic Acceptor ..............................................................................................70
Range Servant ® Select Online Payment System.......................................................................75
ONLINE CONTACT LESS READER (TRANSPONDER) TSP-97........................................................... 76
M AGNETIC READER.............................................................................................................................. 77
Magtek MT215232 Reader Settings (This reader is not in use from 00-01-01). ................77
Cable for Magtek 215232 ..............................................................................................................78
5.4.3
5.5
5.5.1
5.6
5.6.1
5.6.2
5.6.3
5.6.4
5.6.5
5.7
5.7.1
5.8
6
TROUBLESHOOTING AND REPAIR........................................................................................................83
6.1.1
7
Magnetic Insertion Reader Magtek 21065090 ..........................................................................78
M AGNETIC CARD READER FOR THE SHOP ........................................................................................ 79
Magtek Swipe C ard Reader Connector and Cable...................................................................79
BAR-CODE READER............................................................................................................................... 80
Bar-Code Reader DLS2000-M.......................................................................................................80
Barcode reader Settings .................................................................................................................80
Wiring for the Bar-Code reader.....................................................................................................81
Bar-Code Reader Settings..............................................................................................................81
Bar Code Reader Status Indicator................................................................................................81
BAR CODE READER FOR THE SHOP . ................................................................................................... 82
Cable ..................................................................................................................................................82
PRE PAID BALLS ..................................................................................................................................... 82
Troubleshooting, Select Control System .....................................................................................83
SPARE PARTS ...............................................................................................................................................87
7.1
OUTSIDE VIEW ....................................................................................................................................... 87
7.1.1 Control box .......................................................................................................................................87
8
RETAILERS AND RANGE SERVANT REPRESENTATIVES ...............................................................89
8.1
8.2
8.3
8.4
HEAD OFFICE ......................................................................................................................................... 89
EUROPE ................................................................................................................................................... 89
NORTH A MERICA .................................................................................................................................. 91
A USTRALIA ............................................................................................................................................ 91
1 Description
As the ranges are getting bigger and a higher demand for control and information and
an easy to use system Range Servant have developed the Select Control System, with
advance electronics and the option to connect the ball machine to a computer, a full
control over the management of the driving range is reached.
Range Servant have different types of ball machines such as ball dispensers and Teeup machines, the Select control system can be installed in every Range Servant Ball
Machine no matter type or age.
The Select Control System handles different types of payment systems from token
acceptors, coin controls, bill acceptors to magnetic, proximity and barcode readers.
The Range Servant Control Systems is also prepared for a connection to PoS (Point of
Sale) System. (For more information see the Select Mainframe Interface Manual).
The Select Control System is divided into three parts.
•
•
•
Electronic part: CPU-97 Main circuit board and a display (DSP-97). This is
referred to as Select Standalone mode (art no 930157).
Computer Software: Select Control Manager
Network Kit: Hardware for Computer-Ball machine connection (art no 930299)
The electronic part which contains the circuit board and the display that are mounted
inside the machine.
The Select stand-alone mode handles payments, happy hour periods and small amount
of statistics.
The Select Configuration Manager is a computer program used for configuring the
machine, running the online payment system and displaying a more detailed overview of
statistics generated by the machines.
The network kit is hardware, which is used for enabling the connection between a
computer and the ball machine.
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General Information
1.1
The following main components of the control system are described:
•
•
•
•
•
•
•
•
•
CPU-97
DSP-97
TUP-97
PWM-97
TSP-97
MT215232
PRINTER
KEYPAD
BA97_CFG
Main Circuit Board
Display Circuit Board
Tee-up Circuit Board
Pulse Modular Circuit Board
Proximity Card Reader
Magnetic Card Reader
Printer
KeyPad For PrePaid Balls
Select Configuration Manager
1.1.1 System features
To ensure satisfaction Range Servant has listened to suggestions and requests from
range owners and players to for fill the most common needs.
• Single Machine (stand-alone) Operation.
∗
∗
∗
∗
Three different prices available.
Four happy-hour periods with three differentiated prices.
Integrated counters counting dispensed balls inserted tokens and coins.
Paper printout of sales by a printer.
• Network Operation (interconnection of up to 250 machines in a network).
∗ Connection to a central computer for the monitoring of prices, statistics etc.
∗ Advertising possibilities via the display.
∗ Payment by an online payment system.
∗ Online payment system where users can be divided into customer groups,
different types of discounts
∗ A Prepaid Feature which replaces the use of tokens.
∗ Access control such as logins and passwords.
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User manual Select Control System
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2 Installation
NOTE!
An authorized person should carry out the installation and maintenance of the system.
This chapter describes the installation of the hardware electronics for the ball machines
• RS-Ultima
• RS-Ball Dispenser
• RS-Tee-Up
• RS-Tee-up 2000
Regarding the mechanical installations and the constructions of the ball machines we
refer to the corresponding machine manual.
2.1
Installation of the Select Control System
To ensure safe and reliable operation, the control system must be correctly installed
and grounded (earthen) for good immunity against electronic noise.
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2.1.1 Cables and Wiring
For a reliable installation and working operation the cable specifications below are used.
2.1.1.1
Cable Specifications
UNIT
External power supply
Multi drop network
Internal RS-485
Internal RS-232
Display DSP-97
CABLE TYPE
RKK
3x1mm2
LI2YCYv 2x2x0.34 mm2
LIYY
2x2x0.34 mm2
LIYY
4x0.34mm2
AWG 28 16x0.09mm2
A conductor in a cable may not be used in separate sub systems.
Conductors in a cable may not be shared for use in separate sub systems.
2.1.1.2 Cable layout
Communication cables must be placed at least 10 cm away from power cables.
If this is not possible shielded cables for communication should be used between the
ball dispensers or tee-up machines with one end of the shield connected to the copper
bar.
2.1.1.3 Power supply
All units may be powered with 230/115 VAC +/- 20% 50-60Hz.
If possible, all units should be powered from one central and connected to the same
ground.
2.1.1.4 Grounding
The maximum difference in ground potential between different units may not exceed 4
volts.
If this cannot be guaranteed all units must be connected with a 35mm2 ground
cable. The ground cable is connected to the protected ground at the central power
supply.
SIGNAL GROUND SHOULD NEVER BE CONNECTED TO
PROTECTED GROUND
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Select Control System User Manua l
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2.2
Wiring for the Range Servant Ball Dispenser Ultima
The Range Servant ball dispenser is the latest addition to the Range Servant family of
ball dispensers, which has the ability to dispense a single ball at a time; this makes the
Ultima one of the most flexible machines on the market today.
Figure 1 Wireing diagram for RS-Ultima
2.3
Pulse Width Modular Circuit Board (PWM -97)
This circuit board is used for adjusting the speed of the conveyor belt on the CPU-97
circuit board when controlling the RS-Ultima.
The board is mounted with circuit pins into the IC 15 socket of the CPU-97 board and is
tighten into the H4 hole of the CPU-97 circuit board with a distance.
Adjusting the speed is done with the two potentiometers R1 and R2.
Figure 2 Pulse Modular Circuit Board
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2.4
Wiring for the Range Servant Ball Dispenser
The Range Servant ball dispenser is the old type, which works with a cradle.
Figure 3 Wiring diagram for RS - Ball Dispenser
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2.5
Wiring for the Range Servant Tee-up
Figure 4 Wiring diagram for RS Tee-up
2.5.1 Wiring for the Stepper Motor
The type of stepper motor in use from (970801) is Portescape, model HSM 5655-1.8-827-00.
Figure. 5: Wiring diagram for stepper motor for the Tee-up and Tee-up 2000.
2.5.2
Wiring for the Dispense Motor
Figure 6 Wireing diagram for dispense motor for RS Tee-up
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2.6
Wiring for the Range Servant Tee-up 2000
Figure 7 Wiring diagram for RS Tee-up 2000
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2.7
Connecting the Computer to the Ball machine
Figure. 8: Example of ball machines connected in a network.
2.7.1 Multi drop Network
A total of 250 machines can be connected to the computer. A RS-485 multi drop
network using a shielded two-conductor wire with an accompanying signal ground cable
is used for the communication between the main computer and the ball machines.
The cable is shielded in one end to the copper bar. All machines must have one shield
connected.
The machines are connected in groups of 32 machines. Between groups there should
be an opto-insulated RS-485 repeater.
A signal converter has to be connected between the machines and the computer.
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2.7.2
Connecting the Computer and the Ball Machine Together
Figure. 66: Wiring diagram for connecting the signal converter between the computer and the ball machines
The signal converter used by the Select system is a RITEX M-4E.
The serial cable between the computer and the signal converter should be PIN2 to
PIN2, PIN3 to PIN3 connected. The cable between the signal converter and the ball
machine is a twisted pair cable 2x2x0.34mm2.
2.7.3
Connecting Machine to Machine
Figure 9 Connecting machines in the network
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Select Control System User Manua l
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2.7.4 RS-485 Termination
The RS-485 communication line must be properly terminated. Termination is done by
using the jumpers on the pin bar named TERMINATION on the CPU-97 circuit board.
There are seven pins on the pin bar:
1
T
Cable termination
2
+
Pull-up to +5V
3
Pull down to ground (GND)
4
Not used
5
1
Parking slot for unused T- bar.
6
2
Parking slot for unused + bar.
7
3
Parking slot for unused - bar.
Two types of termination are used:
1. Impedance matching to the cable impedance. A 120 Ω resistor is connected to each
end of the cable. The units on each end of the cable must have the jumper
connected to the pin bar labeled T.
2. If the communication line is disabled, it must be secured. The positions + and - on
the pin bar TERMINATION must be connected.
Note!
Jumpers must be connected at + and - on the termination pin bar on the unit with the
lowest ID No.
If only one unit is used then all jumpers must be connected to T, +, -.
Example:
One Machine
Connect T, +, Two Machines
Machine 1
T, +, Three Machines
Machine 1
T, +, -
Machine 2
T
Machine 2
None
Machine 3
T
If more than 4 machines are used then every second machine should have + and –
connected.
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2.8
Utilities
This chapter describes different types of add-ons to the system.
2.8.1 Printer FT190SP
A machine in stand alone mode can have a printer installed which can make a print-out
of the sales statistics and configurations of the ball machine.
The printer has a control panel located at the front of the printer and has a print key, a
feed key and two LEDs: Power and Status.
•
•
•
•
PRINT Key: The Sales statistics are printed out, at the same time the display is
displaying if the statistics should be reset.
FEED Key: When this button is pressed the paper feed out manually.
The POWER SUPPLY LED indicates that the printer is receiving a digital power
supply.
The STATUS LED, when flashing indicates that the paper is finished, when lit
steadily, it signals the presence of an error (the head power is too high or low or
head temperature too high).
Figure 10 Printer control panel
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2.8.1.1 Connecting the Printer
The printer is connected to the internal RS-232 serial connector.
Figure 11 Connecting the printer
2.8.1.2 Changing the printer roll
To change the paper rolls, proceed as follows:
1. Open the printer cover and press down the swinging support of the print
mechanism at the point marked PUSH;
2. Insert the paper roll in the slit of the print mechanism and position the paper roll
so it rotates in the right direction, as shown the figure;
3. The paper is automatically pulled by the printer for 3 or 4 centimeters;
4. Tear of the paper and re-close the cover.
1
2
3
Figure 12 Changing the paper roll
WARNING
Make sure that the paper edge is straight before inserting it in the machine.
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2.8.2 Keypad
If a Keypad is installed it is used for pressing the five or six-digit code received by the
prepaid balls feature see 4.2.5.4 Prepaid Balls for more information.
2.8.3 PrePaid Balls Desk Printer DPT282
This is the printer that prints the receipt in the prepaid balls feature.
The paper used is 60 mm termopaper. (Artnumber:930400).
Figure 13 The Desk Printer Connectors.
2.8.3.1 Cable for connecting the printer to a PC.
The printer is connected to the computer serial port with a standard Pin-to-Pin cable.
Figure 14 Connecting the printer with a 9Pin D-Sub Serial Cable
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Select Control System User Manua l
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Figure 15 Connecting the printer with a 9-25 Pin Serial Cable.
2.8.3.2
Changing the printer roll.
1. Open the upper cover and position the paper so that it rotates in the right direction.
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2.Raise the head lever to lift the print head
3.Insert the end of the roll in the printing mechanism opening and wait until the roll auto loads.
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2.8.4 Connecting the Keypad
The keypad is connected to the contact pins marked J2 on the DSP-97 display circuit
board.
Figure 16 Connecting the KeyPad
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3 Getting started
1. Connect the main power supply to the ball machine. The factory default price-list will
be displayed.
2. If necessary, adjust the contrast of the DSP-97 display with a small screwdriver (see
Figure. 17: Adjusting the contrast of the display DSP-97).
Figure. 17: Adjusting the contrast of the display DSP-97
3. For configuration of the machine see chapter 3.2CPU-97 operating modes
.
3.1.1 Payment procedures for the ball machines.
The ball machine can offer three different prices. The machine can be configured either
to start a dispense directly upon registration of payment or to accumulate the payments
to reach a specified price level (see 3.2.2.1.1, Configuration / Price). The default setting
is to accumulate the payments. After a payment has been inserted and registered the
display will show the amount of credit inserted and the amount of balls to be dispensed,
to start the dispensing the OK button (green pushbutton) has to be pressed in.
Payments can be inserted during a dispense and is then accumulated to the price. For
the machine to start dispensing the first price level must be reached.
The old type of Ball dispenser works with a cradle, which dispenses 9-17 balls at a
time; if payment inserted reaches up between two price levels the ball dispenser will
dispense balls according to lower price level.
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3.2
CPU-97 operating modes
The 8-pin switch SW3 on the main circuit board CPU-97 is used to select the desired
operating mode and to switch features ON /OFF.
When switching the switch SW3 the menu displayed works little like a cellular phone.
ON
SW 3.2
SW 3.3
SW 3.4
SW 3.5
SW 3.6
SW 3.7
SW 3.8
OFF
ON
Configuration mode: configuration of prices, happy-hour periods,
values etc.
Not used
Not used
Not used
Not used
Not used
Not used
Relay 1 is turned OFF during dispensing (Water valve)
Relay 1 is activated during dispensing (Water valve)
Figure. 18: SW3 switch of the CPU-97 circuit board.
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3.2.1 DSP97 Display - Navigating between menus
The configuration menu will be displayed as in Figure. 19: Moving through the menus.
HAPPY- HOUR
--> 1 07:00 - 09:00
** 2 11:00 - 13:00
3 15:00 - 17:00
4 20:00 - 23:00
<-->
1
[MTWTFSS]
+
2
3
6
5
OK
4
Figure. 19: Moving through the menus.
The pushbuttons of the DSP-97 display are numbered from 1-6 and identified by the
corresponding symbols. They have the following functions:
Example:
Pushbutton
1
Symbol
←→, ESC
2
3
4
5
6
+
OK
↑
↓
Function
Moves the cursor to the right, escapes to a previous
menu
Reduces a value
Increases a value
Saves a value on display
Moves one step upwards in the menu
Moves one step downwards in the menu
The vertical cursor keys 5 and 6 are used for moving between the items of the menu; a
high-beep signal indicates that the end of the menu list has been reached. Any item can
be a key to a submenu (only the name of the submenu to be opened appears).
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Select Control System User Manua l
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3.2.2
CPU-97 menu system.
CONFIGURATION
UTILITIES
SERVICE
OK
Figure. 20: Select Menu System
CONFIGURATION menu: contains the values of pay channels, prices, happy-hour
periods etc.
UTILITIES menu: contains data and commands for the management of the system’s
accounting structure.
SERVICE menu: contains data and commands for service personnel only.
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3.2.2.1 Configuration Submenu
The submenu allows the operator to check and modify the settings of the ball machine;
it is possible to modify prices, happy-hour periods and happy-hour prices. (Language
and Security is not in use 980130).
CONFIGURATION
UTILITIES
SERVICE
PRICES
DATE -TIME
LANGUAGE
SECURITY
MISCELLANEOUS
OK
ESC
VALUE- PAYCHANNEL
PAY-C H
VALUE
DD 1
1
2
2
3
3
4
4
VALUE/PAYCHANNEL
STANDARD PRICES
HAPPY HR PRICES
CURRENCY
OK
ESC
-
+
OK
ESC
-
+
OK
STANDARD PRICES
PRICE
BALLS
10
25
20
60
30
90
ESC
-
+
OK
HAPPY-HOUR PRICES
HH PR
VAL BLS
**1 1
10 27
1 2
20 65
1 3
30 97
2 1
8 25
-
+
OK
CURRENCY
VALUE
CURRENCY
ESC
HAPPYHOURS
CALENDAR
ESC
-
** 1
1
1
1
+
OK
-
0.5
£
+
OK
HAPPY HOURS
10:00-12:59
16:00-18:59
00:00-23:59
00:00-23:59
[MTW_FS_]
+
OK
CALENDAR
1999 -12- 31 23:59:59 5
-
+
OK
LANGUAGE
DEUTSCH
+
OK
SECURITY
NOT IN USE
+
OK
MISCELLANEOUS
BALL ITEM
SML
+
OK
Figure. 21: Configuration submenu.
3.2.2.1.1 Configuration / Prices
The Configuration / Prices submenu is used for setting the prices and the lowest
payment values used by the system and to display the currency currently in use.
Value / Payment channel: defines the values of the pay channels.
The main circuit board CPU-97 has eight pay channels.
Every used pay channel must be programmed for a value;
this is due to that the system accumulates the payments to
reach up to a price level.
VALUE-PAYCHANNEL
PAY-CH
VALUE
DD 1
1
2
2
3
3
4
4
ESC
-
+
OK
Example: When using a coin validator programmed for different coins, such as 10p,
20p, 50p and £1, each coin is programmed into a different pay channel:
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Select Control System User Manua l
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Channel 1
Channel 2
Channel 3
Channel 4
10p
20p
50 p
£1
Note! When using tokens these must be given a value that corresponds to a price level.
Example: Channel 5
Token RS-1 is worth £1
DD (Direct Dispense)
If set to YES, the ball machine will dispense the balls
directly upon registration on the pay channel if the
value for the pay channel is same or higher than the
first price level. If set to NO, the payments are
accumulated to reach a price level. Direct Dispense
is mostly used for tokens that are preset to give a
specific amount of balls.
Standard price
Defines the prices for the different numbers of balls
to be dispensed.
Three different prices are available. The price is valid
until the next price level is reached.
STANDARD PRICES
PRICE
BALLS
10
25
20
60
30
90
ESC
-
+
OK
Example:
PRICE
10
18
25
BALLS
17
34
51
Happy-Hour price
defines the price during a specific time period.
HAPPY-HOUR PRICES
HH PR
VAL BLS
1
1
10 27
1
2
20 65
1
3
30 97
2
1
8 25
-
+
PRICE/BALL
10 / 17 = 0.59
18/34 = 0.53
25/51 = 0.49
OK
There are three price settings for each of the four
happy hour periods that can be programmed, where
the price can be lowered or the amount of balls to be
dispensed can be increased.
Currency / Value
Monetary Unit (MU), is used by the system to count
payments, one MU being the lowest payment value
used
CURRENCY
VALUE
CURRENCY
ESC
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-
0.5
£
+
OK
Select Control System User Manual
English
Currency
accepting.
displays the currency, which the machine is
Kr, $, £, DM, Pesos and Pesetas are available.
Configuration / Date-Time
The Configuration / Date-Time submenu is used for programming the happy-hour
periods and setting the date and time of the internal clock.
Date-Time / “Happy-Hour“
** 1
1
1
1
Is used to set start and stop of a happy-hour period.
HAPPY HOURS
10:00-12:59
16:00-18:59
00:00-23:59
00:00-23:59
[MTW_FS_]
+
OK
Use the double pointed arrow to step thru the menu. If
[MTWTFSS] is lighted a repetition of a Happy hour is
set with repetition for specific days from MondaySunday. This repetition is repeated weekly.
The two (**) indicates that the happy-hour period is
enabled.
Date-Time / Calendar
Is used to set the internal clock.
CALENDAR
Year, month, day, hour, minute and the day of the week.
Monday is day one.
1999-12-31 23:59:59 5
-
3.2.2.1.2
+
OK
Configuration / Language
Four languages will be available: English, German,
LANGUAGE
Spanish, and Swedish.
DEUTSCH
+
OK
The desired language is selected using pushbutton [+].
The selection is confirmed with OK. (NOTE! 971105:
only English available)
3.2.2.1.3 Configuration / Password
(Not in use 1997-11-05)
3.2.2.1.4
Configuration / Miscellaneous
The Miscellaneous submenu is used to select how to
MISCELLANEOUS
display the dispensed amount of balls: small, medium,
BALL ITEM
SML
large or numerically.
+
English
OK
Select Control System User Manua l
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3.2.2.2 Utilities Submenu
In the utility submenu are stored the statistics of payment inputs and balls dispensed.
In this menu are also the printer options available.
CONFIGURATION
UTILITIES
SERVICE
STATISTICS
PRINTOUT
OK
ESC
STATISTICS/PAYCHANNEL
O N SALES
$
1 12
12
2 30
60
3 75
225
4 65
260
PAYCHANNELS
CARDREADER
DISPENSED BALLS
CURRENCY
OK
ESC
OK
ON/OFF CLEAR
OK
STATISTICS/CARDREADER
O N SALES
$
1 12
12
ON/OFF CLEAR
OK
STATISTICS/DISPENSED BALLS
O N BALLS
2121859
ON/OFF CLEAR
OK
PRINT SALES STATISTICS
PRINT CONFIGURATION
CLEAR SALES STATISTICS
ESC
OK
Figure. 22: Utilities Submenu
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Select Control System User Manual
English
3.2.2.2.1 Utilities / Statistics
PAYMENT CHANNEL
STATISTICS/PAYCHANNEL
O N SALES
$
1 12
12
2 30
60
3 75
225
4 65
260
O N / O F FC L E A R
Displays the number of sales for the eight pay
channels.
Counters can be turned off and reset.
OK
CARD-READER
STATISTICS/CARDREADER
O N SALES
$
1 12
12
Displays the insertions of payment by the online
payment system.
Counters can be turned off and reset.
O N / O F FC L E A R
OK
DISPENSED BALLS
STATISTICS/DISPENSED BALLS
O N BALLS
2121859
ON/OFF C L E A R
3.2.2.2.2
Displays the total amount of dispensed balls.
Counter can be turned off and reset.
OK
Utilities/Printouts
PRINT SALES STATISTICS
PRINT CONFIGURATION
CLEAR SALES STATISTICS
ESC
OK
Print Sales Statistics
Print Config
Clear Sales Statistics
English
Prints the statistics from the pay channels
and the total amount of balls dispensed.
Prints the configuration setting of the
machine. Not implemented 991013
Resets all sales statistics
Select Control System User Manua l
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3.2.2.3 Service Submenu
This menu is intended for service personnel only.
The service menu is used to set machine type, network ID number, factory defaults and
the type of payment in the pay channels.
CONFIGURATION
UTILITIES
SERVICE
MACHINE TYPE
MACHINE TYPE
NETWORK ID
ONLINE-SYSTEM
FACTORY DEFAULTS
PAYCHANNEL DEVICES
OK
ESC
ULTIMA
OK
+
OK
NETWORK ID
001
-
+
OK
ONLINE SYSTEM
TRANSPONDER
+
OK
FACTORY DEFAULTS
YES
+
OK
PAYCHANNEL DEVICES
PAY-CH
TOKEN
COIN
COIN
COIN
+
OK
Figure. 23: Service Submenu.
3.2.2.3.1
Service / Machine Type
Because of the use of the same electronics the
electronics need to be set to what kind of machine is
used. Ball Dispenser, Tee-up, Tee-up 2000, RS
Ultima.
MACHINE TYPE
ULTIMA
+
OK
NOTE!! When configuring the old type of Ball dispenser the amount of balls per cradle
rock has to be configured for the display to display the right amount is dispensed.
3.2.2.3.2
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Service / Network ID
Select Control System User Manual
English
To enable communication to a machine an ID number
must be set, every machine must have it’s own
specific ID number.
Up to 250 machines can be connected to the
computer.
NETWORK ID
001
-
3.2.2.3.3
+
OK
Service / ONLINE System
INTERNAL COMPORT
UNIT:
MAGCARD READER
MSR 140 TR123ISP
USER:
MAINFRAME
H+
D+
3.2.2.3.4
OK
Different types of card readers and other equipment can
be installed in the machine, which are connected to the
internal RS-232 connector on the CPU-97 circuit board.
Transponder (Touch less card reader), magnetic card
reader and printer. D+ toggles the device used. H+
toggles the handler that uses the device. Select Online,
Mainframe.
Service / Factory Defaults
FACTORY DEFAULTS
Is used to reset the entire configuration of the CPU-97
to factory settings.
YES
+
3.2.2.3.5
OK
Service / Pay channel device
PAYCHANNEL DEVICES
PAY-CH
TOKEN
COIN
COIN
COIN
+
English
Is used to select the type of payment for the
respective pay channel: coin, token etc.
This must be set or payment will NOT be registered.
OK
Select Control System User Manua l
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4 Computer Software Select Configuration Manager
Figure 24 Select Configuration Manager
The computer software is used for configuring network and machines, for gathering and
presenting statistics and for running the online payment system.
Hardware specification:
• Computer Pentium 200 or higher
• Microsoft® Windows 95/98/NT ®
• 128MB RAM
• 600x 800 SVGA screen
• PS/2 Mouse (if the computer is not equipped with a PS/2 mouse, see chapter
4.2.3.2, Com Port Selection (Alt+C))
• Two available serial ports. (If the PrePaid feature is to be used a third serial port is
needed.
4.1
•
•
•
•
•
•
Installation of Select Configuration Manager
Close all running applications.
From the Program Manager, select File menu and choose RUN.
Type d:\Installation disc\setup (depending on the the setting of your CD-Rom
and press enter.
Follow the instructions on the screen.
If there is an update in the Installation disc /update catalogue follow the
instruction in the Read me file.
Copy the user_man.pdf file from the manual catalogue into the root of the
ba97_cfg catalogue. To read the manual it requires that Adobe Acrobat Reader
version 4.0 be installed on the computer.
The default Login is Golf.
The default Password is Golf.
To change login and password follow the instructions in section 0 User ID (Alt+U)
For full capability the software version in the machine (ball dispenser) must be 1.14 or
greater.
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English
4.2
Select Configuration Manager
Commands:
File (Alt+F)
exits the current Select session. Import, Export function.
Action (Alt+A)
shortcuts to Customer File, Statistics, Manual PrePaid
Balls feature.
Settings (Alt+S)
contain the settings of the online payment system, the
network, the machine configurations, settings of the online
payment system and the selection of serial
communication ports.
Reports (Alt+R)
contains the previews and printing of reports regarding the
online payment system, export function of the customer
data base and a feature of group E-mail to customers
registered in Customer File.
Service (Alt+V)
for service personnel only; for testing the hardware,
activating relays, reading inputs and outputs and viewing
of the data bases.
Help (Alt+H)
help menus; about Select Configuration Manager, and
online manual
CUSTOMER FILE
is used for registering customers, cards etc. for the online
payment system (see section 4.2.7)
STATISTICS
is used for statistical presentation of the machines
connected in the network (see section 4.2.8).
4.2.1
Main Menu
Figure. 25: Select Main Menu
English
Select Control System User Manua l
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Figure. 26: Pushbuttons of the Select Main Menu.
1. Exit
2. Login
4.2.2
Ends the current Select Configuration Manager session.
Opens the login / password menu.
File (Alt+F)
Figure 27 Export / Import of Customer Details
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English
4.2.2.1 Export
In this menu one can export the customer data base into an ASCII file which can then
be imported into a third party data base program such as Microsoft Access®. After have
been exported a group E-mail can be send to all customers that are registered with an
E-mail in Customer File.
Figure 28 Exporting Customer Details
To Export Customer Details:
1. Press the Export Button.
2.
3. Import to the third party program for further use. The Group E-Mail Button will
enabled, if you press the Group E-Mail Button then the E-Mail Program will start
and all the E-Mail Addresses written in the Customer File will be written in the
TO field.
English
Select Control System User Manua l
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4.2.2.2 Import
In this menu one is able to import customer details into the Select Configuration
Manager Customer File from a third party supplier such as Microsoft Access®. The File
imported must be an ASCII file where the data is delimited with;. The file must end with
CRLF.
IMPORTANT!!!! The Customer File must be empty before importing data into the
Customer File. The data customer numbers can be self-generated by the Select
Configuration Manager or one can have the third party program customer numbers to
be imported into the system.
Always do an integrity check before writing in to the database or you will regret that you
were ever born J.
To Import data into the Customer File:
1. Export the data from your third party program and save the file as
Customer.Asc.
2. Check the Integrity CheckBox and Press the IMPORT button.
3. Find the Customer.Asc file that you have saved from your third party program.
4. If there are any errors and the Select Control System doesn’t allow you to import
the data it will be displayed in the memo box.
5. If the Self generated, sequential radio box is checked then Select will make up
the Customer numbers. If From ASCII File the Customer numbers are imported
from the third party data file.
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4.2.3 Settings (Alt+S)
This menu is used for selecting the serial ports to be used, different preferences of the
customer in the online payment system.
Machine Configuration (Alt+M)
to set the prices and happy-hour periods of the
machine, the advertising text etc;
Com Port Selection (Alt+C)
to select the serial ports for network, card reader for
shop, mainframe etc.
Network Configuration (Alt+N)
is used for activating the polling of the nodes in the
communication network.
Base Registers (Alt+B)
to enter the different discounts menu etc, for the
online payment system. Set the Criteria for the
PrePaid Balls feature and Hotkeys.
User ID (Alt+U)
to register user logins and passwords and the
privileges of the users.
Miscellaneous Configurations
For information see the Select Mainframe Interface
manual.
Set Site Name (Alt+S)
set the header of the reports and printouts.
4.2.3.1 Machine configuration (Alt+M)
Configuration menu for the machines connected to the network, the values of the
payment channels, the happy-hour periods etc.
Figure. 29: Machine Configuration
English
Select Control System User Manua l
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1
2
3
5
4
6
7
8
Figure. 30: Pushbuttons in the Machine Configuration Menu
1. New
Creates a new configuration file.
2. Open
Reads an existing configuration file into memory. A
display box shows the files in the current directory.
3. Save
Saves the configuration file loaded in memory onto
disk, overwriting the current version.
4. Save as
Specifies a new name for a configuration file
currently being edited and saves it as a separate file.
5. Copy a Configuration
Copies a configuration from one machine to another.
6. Set Configuration to Factory Sets the configuration of the machine to Defaults
factory setting.
7. Print
Prints the machine configuration files.
8. Print screen
Makes a screen printout of the current configuration
setup.
Machine ID
Standard Price 1-3
Configuration menu of the machine responding.
Defines the prices 1-3.
Balls 1-3
Defines the number of balls to be dispensed for
prices 1-3.
Happy-Hour 1-4
Defines the four happy-hour periods.
HH-On
Repetition of the happy-hour period.
Example: Happy-Hour 11.00-14.00 every Monday
and Thursday.
Pay channels / Value
Defines the value of the eight pay channels.
Direct Dispense
If set to YES, the ball dispenser or Tee-up will
dispense the balls directly upon registration on the
pay channel.
Device
Displays the payment device connected to the pay
channel: coin acceptor, token mechanism.
Advertisement
Configures the text to alternate with the price list in
the display.
When marked the internal counters counting the pay
channels are switched off, used during service and
maintenance.
Service
4.2.3.2 Com Port Selection (Alt+C)
Network
Selects the serial communication port used for
network communication;
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English
ID-port
Selects the serial communication port used for card
readers for the shop;
Unit Type
Selects the type of reader connected to the
communication port;
Main Frame
Selects the port of the external PoS (Point Of Sales)
system, for more information see the Select
Mainframe Interface manual.
Auxiliary
Displays which comport the PrePaid balls printer is
connected to.
Figure. 31: Settings / Comports
When using a computer with several serial com ports it is very important that
each port has its own interrupt (IRQ) (see the manual of your computer).
English
Select Control System User Manua l
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4.2.3.3 Network Configuration (Alt+N)
Displays the machines connected in the multi drop network. Each machine in the
network has its own individual ID number
Node
Number of position in network
In Use
Yes/No, Enable/Disable the polling of the node.
Machine
Displays the type of machine connected to the node:
• Ball dispenser
• Tee-up
• Tee-up 2000
• Ultima
Status
Displays the status of the machines connected to
the network.
Not responding: Communication failure or the
machine is turned off.
Configuration: The machine is placed in
configuration mode.
Running: Communication is ok!
Dispensing: The machine is currently dispensing
balls.
Not Running: The ball machine has locked it self and
has to be reset.
Figure. 32: Network Configuration
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4.2.3.4 Base Registers (Alt+B)
The base registers menu is used to set the different discounts for users of the online
payment system and other system preferences.
Figure. 33: Base Registers
Cat
Up to 99 different customer groups can be
programmed. The standard category follows the
pre-set price list in the machine configuration menu.
Category Text
The text can be changed to suit your category
specifications.
Discount %
Setting the discount received by the customer when
inserting money to his account.
Example: Customer pays £100 worth of balls but
pays only £90. Discount 10%.
Bonus balls %
The customer receives a specified amount of bonus
balls when inserting balls into his account.
Example: Customer pays for 100 balls but receives
110. Bonus balls 10%.
From Date
Sets the start date for the validation of a customer
category.
To Date
Sets the stop date for the validation of a customer
category.
From:
Sets the start time (hour) for the validation of a
customer category. This is on a daily basis.
English
Select Control System User Manua l
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To:
Sets the stop time (hour) for the validation of a
customer category. This is on a daily basis.
MTWTFSS
Sets the repetition Monday-Sunday for the validation
of a customer category.
4.2.3.4.1 Price List
Sets the price intervals for the customers using the ball account.
Figure. 34: Price List when using the balls account.
To add more price levels:
1. Press the Add Price Level button and write the values in to the grid.
2. Mark the price level you want to remove and press the Remove Price Level
button.
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4.2.3.4.2 Preferences
In the Base registers / Preferences menu one is able to preset the customer
configuration that is mostly used, this is to speed up the registration of customers. And
the standard settings for the PrePaid balls feature see also the Customer Account Hot
Keys menu for more information
.
Figure 35 Base Registers / Preferences
Customer Registration
Set the most common preferences when registrating new customers.
Category
Set the most common category to be used.
Use Account
Set the most common account to be used.
Dispense Dlg.
Set the most common ways that the customers should
receive their balls.
PrePaid Balls
To set the balls and expiration date on the tickets in the prepaid balls feature.
See also the Customer Account HotKeys menu.
To add more number of balls settings to be dispensed write the amount in the list box
marked Number of Balls, to add different expiration dates write the dates in the listbox
marked Expiration n Days. Set the Number of balls to be dispensed as Small, Medium
and Large. Set also the expiration dates for small medium and large.
English
Select Control System User Manua l
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4.2.3.4.3 Customer Account HotKeys
In this menu one is able to set shortcuts to reduce the transaction time when inserting
money into the accounts and to write different types of tickets in the prepaid balls
feature. One is also able to change customer category depending on how much credit
one is inserting into the accounts.
Figure 36 Customer Account HotKeys
The twelve function keys can be programmed to reduce the transaction time when
inserting the credits into the different accounts.
HotKey
InUse
PrePaid Balls
Automatic Category
Price
Caption
- 46 -
Displays the key to be used.
Enables/Disables the use of the function key F1-F12.
Sets if the function key should be used for printing receipts
in the PrePaid Balls feature.
If a customer inserts credits into an account with a price
as set in the price field then one can be upgrade the
customer to a category specified in the Automatic
Category field. When set to 0 then the customer is not
moved to an other category.
Sets the amount to be inserted into a customer account.
Sets the caption of the button in the Customer File form.
Select Control System User Manual
English
4.2.3.5 User ID (Alt+U)
The User ID menu is used for registering a user’s login and password and level of
access to the Select Control System.
Figure. 37: User logins & passwords.
If the Checkbox labeled Login required with than the logins and password is requested
to enter the system. If not the login system is disabled.
A user login and Password is saved as follows:
1. Open the file Ba97_cfg.uid
2. Press the key marked ” New”.
3. Write the login name of the user (minimum four letters).
4. Write the password for the user (minimum four letters).
5. Choose the level of access privileges for the user.
6. Save the set-up of the user.
7. Save the file Ba97_cfg.uid
English
Select Control System User Manua l
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4.2.3.6 Text configuration (Alt+T)
Not implemented 990823
4.2.3.7
Miscellaneous configurations
Figure 38 Setting / Miscellaneous configurations
This chapter is described in the Select Mainframe Interface manual.
4.2.3.8
Set Site Name (Alt+S)
Figure 39 Set Site Name
Set the header of the reports and printouts.
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4.2.4
Reports
The Cash flow report displays the total amount of money received by the system,
money inserted in the machines and money registered in the online payment system
accounts.
4.2.4.1 Cash flow
The cashflow report displays the total amount of money received into the system in
terms of the money received in the machines and the amount of money inserted in the
different accounts of the online payment system and sales with the prepaid balls feature
when using the hotkeys.
Figure 40 Report / Cashflow
English
Select Control System User Manua l
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4.2.4.2 Cashier Audit Trail
The Cashier Audit Trail displays the money inserted into the online payment system in
terms of the user logged in the system the date, time, which customer account and the
amount of money inserted into the account. This can all be previewed and printed.
Figure 41 Report / Cashier Audit Trail
The Cashier Audit Trail displays the data/time/customer number/operator (The person
who was logged into the system) and the credit paid.
In the Cashier Audit Trail the customer 999999 is the registrations of purchases of the
PrePaid Balls.
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4.2.5
Service (Alt+V)
Event log
Displays the different events registered. This is a
tool for Range Servant.
HW-Test
Hardware test of the components connected to
CPU-97. This is a tool for Range Servant
DB-Browser
Database browser; stores the data gathered from
the machines. This is a tool for Range Servant.
Prepaid Balls
This is a test tool for Range Servant for the feature
where balls are purchased in the shop and are
dispensed after a six-digit code is pressed on the
keypad. This is not to be used.
4.2.5.1
Event Log (Alt+E)
All actions of the machines that are connected to the Select Control System are logged
and displayed in the Event Log menu. This menu is a good tool for trouble shooting the
machines.
The log displays the latest 100 events in the machine.
Example: Dispensed ball(s): 17, payment received on pay channel 8, warm system
restart.
Figure. 42: Event log
English
Select Control System User Manua l
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4.2.5.2 Online hardware test (Alt+H)
This function allows testing of the hardware of the Select system: relays, display,
motors, communication lines etc.
Figure. 43: Hardware Test Menu of the components connected to the CPU-97 circuit board.
Relays
1, 2, 3 activates/deactivates the corresponding R1,
R2, R3 relays. With or without auto repeat.
Auto repeat
Setting the auto repeat between 200ms and
1000ms.
Machine ID
Selecting the node for communication within the
network.
Reset
Warm: Resets the CPU-97 (turning the power off
and on.)
Cold: Resets the CPU-97 to factory defaults.
Outputs
Registering an active output. The output indication
box turns red when activated.
Inputs
Registering an active input. The input indication box
turns red when activated.
First Aid Kit
Set Time/Date: To set the internal clock of the
remote unit to the same time as the main control
PC.
Clear Log: To clear the internal log of the CPU-97.
Erase Texts: To erase the texts in the remote unit
(advertisement text etc).
Com Debug
- 52 -
Demon: To test the communication lines within the
multi drop network. This is a test tool for Range
Servant.
Select Control System User Manual
English
Figure 44 Communication log.
P-Analyzer: Displays the communication line
between the main computer and the remote units.
Any failure in the communication is logged.
Figure 45 Displays the communication to the remote units
English
Select Control System User Manua l
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ID-Port: Displays the communication line between
the main computer and the online payment system,
registration unit.
Figure 46Displays the communication to the ID-Units such as card readers.
MF-Port: Mainframe debugger. Displays the
communication from the PoS (Point Of Sale)
system. This is more described in the Select
MainFrame Manual.
Figure 47 Displays the communication from the mainframe.
Aux-Port: Auxiliary debugger. Displays the
communication from Desk printer in the PrePaid
Balls feature or any other hardware connected to the
Aux-port.
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Figure 48 Displays the communication from hardware connected to the Aux Serial port.
Stepper Motor
1-F: Moving the stepper motor one step forwards.
(Tee-up, Tee-up 2000)
1-B: Moving the stepper motor one step backwards.
400-F: Moving the stepper motor 400 steps (one
turn) forwards.
400-B: Moving the stepper motor 400 steps (one
turn) backwards.
Display
abc: Displaying the text in small fonts.
ABC: Displaying the text in big fonts
All on: Turning ON all the pixels in the display.
All off: Turning OFF all the pixels in the display.
KB Test (Keyboard Test)
To test the keys on the keyboard. When pressing
key 1 the character A is displayed. Pressing key 2
shows character B etc. If the external keypad is
connected this is also tested.
Beeper
To activate the summer on the CPU-97 circuit
board.
English
Select Control System User Manua l
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4.2.5.3 DB-Browser (Alt+D)
The database browser is a tool for quick searches of the information logged in the
different databases such as customer files and ID-cards.
4.2.5.3.1 Customer Details
The database Customer Details stores the data of the customers registered as ID-card
users.
Figure. 49: Customer Details
4.2.5.3.2 ID-Card Numbers
The database ID-Card Numbers stores the data of the ID-cards in use and the
customer to whom the card belongs.
Figure 50 ID-Card Numbers
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4.2.5.3.3 Statistics
The database Statistics stores the information gathered by the machines.
Figure 51 Statistics
4.2.5.3.4 Cashflow
The database Cashflow stores the statistics of the turnover.
Turnover = the total amount of money inserted into the system.
Figure 52 Cashflow
English
Select Control System User Manua l
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4.2.5.3.5 Customer Categories
The database Customer categories stores the settings of the customer groups and
happy-hour periods.
Figure 53Customer Categories
4.2.5.3.6 Audit Trail
The database Audit Trail displays dates, times and the amount when a particular
customer inserted money / balls into his account and which logged user has registered
the purchase.
Figure 54 Audit Trail
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4.2.5.3.7 Customer log
The database Customer log displays the dates and times when a particular customer
has received balls from the ball dispenser or Tee-up.
Figure 55 Customer log
4.2.5.4 Prepaid Balls
The prepaid balls feature works in the way that a customer pays for an amount of balls
in the shop and receives a receipt with a four-digit code. The customer has then a
limited time to go out to the ball machine and press in the four digit code on the keypad
on the ball machine or the balls will be lost.
Figure 56 PrePaid Balls
English
Select Control System User Manua l
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4.2.6 Help (Alt+H)
Displays the version of the Select software.
Here is also the online manual for the Select Control System.
For more updated information check out our website.
For more support on the Select Control System you can send an E-mail to
[email protected].
Figure. 57: Help/About Menu displays the version of the Select software.
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English
4.2.7
Customer File
Figure. 58: Customer File
The customer file is used for registration of the customers using the online payment
system.
Customer Details
Cust no:
Customer number
Last name:
Last name
First name:
First name
Address1:
Home address
Address2:
Work address
Zip:
Zip area code
City:
City
State:
State
Country:
Country
Phone:
Telephone number
Cell. Phone:
Cellular phone number
Fax:
Telefax number
Email:
E-mail address
English
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Category:
Set the customer category to which the customer
shall belong.
Use Account: Money, Balls
Type of account used by the customer.
Dispense Dlg:
Ball dispensing system used by the customer:
Interactive or Immediate 1-3.
Interactive: The customer can decide the number of
balls he wishes to receive each time.
Immediate 1-3: a tag with the number 1, 2 or 3 is
displayed and the machine dispenses immediately
the number of balls corresponding to price 1, 2 or 3
when displaying the ID-Card to the reader.
Notepad:
Remarks regarding the customer.
Block ID-Tag:
When marked, all tags registered to the customer
are blocked and cannot be used.
Send E-mail
Starts up the e-mail program for sending an e-mail
to the address registered in the field E-mail.
Search
The search function is a tool to help finding a particular registered customer.
Find by Customer no. (Alt+F)
This key is used for searching by customer number.
The number is displayed with the help of the arrows.
Find by Last name (Alt+L)
This key is used for searching by last name. The
name is displayed with the help of the arrows. If
there is more than one customer with the same last
name check them all one by one until you find the
one you are looking for.
Change
Edit (Alt+E)
To edit the settings of the customer.
Save (Alt+S)
To save the settings of the customer.
Cancel (Alt+C)
To cancel the settings of the customer.
Delete (Alt+D)
To delete a customer from the register along with
the ID-Cards registered to him.
New (Alt+N)
To enter the settings of a new customer.
Account
Discount%
Displaying the customer’s discount.
Ball bonus %
Displaying the customer’s ball bonus percentage.
Money
Displaying the money balance in the customers
account.
Balls
Displaying the ball balance in the customers
account.
Account Log (Cash, Ball)
Displaying the history regarding the customers
accounts as to the dates and times of purchases
and inserts of payment to the account. The account
- 62 -
Select Control System User Manual
English
data can be displayed for between specific dates or
all data regarding the account.
ID-Cards
The ID-Cards function is used for registering, deleting and identifying customer cards.
The customer cards can be in the form of proximity, barcode or magnetic cards.
Register (Alt+R)
Registering new customer cards. Press the key
marked ”Register” and run through or hold the card
in front of the reader. An information box appears
confirming that the tag has been registered.
Identify (Alt+I)
Identifying a customer card. Press the key marked
”Identify” and run through or hold the card in front of
the reader. If the card is previously registered an
information box will appear and display the
customer.
Remove (Alt+E)
Removing a customer card. Press the key marked
”Remove” and run through or hold the card in front of
the reader. An information box appears confirming
that the tag has been removed.
Remove All (Alt+O)
Removing all cards belonging to one customer.
Press the key marked ”Remove All” and run through
or hold the card in front of the reader. An information
box appears confirming that the customer cards
have been removed from the system.
HotKeys
Here are the buttons displayed that are configured in
the base registers Customer Account HotKeys. For
settings of the HotKeys see Base Registers.
English
Select Control System User Manua l
- 63-
4.2.8
Statistics (Pushbutton)
The Statistics screen is used to display the balance of the various machines integrated
in the network: money deposited in the accounts, tokens and coins inserted into the
machines, balls dispensed from the machines etc.
Node Selection
Is used to select the node (machine in the network)
from which the statistics should be displayed.
Statistics from a specific machine or all machines
can be selected.
Date and Time Interval Selection Sets the desired time intervals for the presentation
of statistics.
Quick Selection
Suggests some common time intervals for quick
selection: Today, Yesterday, and This Year etc.
Run
Is used for start the calculation of the statistics.
The date and time of the last calculation of
statistics is also displayed.
Preview
Displays a view of the statistics rapport.
Print
Prints the statistics rapport.
CASHFLOW
Displays the total revenue of the system: money
deposit in the different accounts and money
received in the ball machines.
Figure. 59: Statistics/Cashflow
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Select Control System User Manual
English
SALES
Displays sales per payment method: revenue in the
form of coins and tokens and in payments on the
online payment system (ID-Cards).
Figure. 60: Statistics/Sales
DISPENSED BALLS
Displays the total number of balls dispensed by all
the machines as well as the number of balls
dispensed per machine. This statistics does not
have time-selected interval.
Figure. 61: Statistics/Dispensed Balls.
REVENUE PER TIME PERIOD
English
Displays the revenue per time period: hour of day,
day of week, day of month, month.
Select Control System User Manua l
- 65-
Figure. 62: Revenue per Time Period
- 66 -
Select Control System User Manual
English
REPORTS
This is the display of the type of reports that one that are generated from the Select
Control System.
Figure 63 Example of a report
English
Select Control System User Manua l
- 67-
5 Payment systems
Range Servant ball machines can be equipped with different types of payment systems
such as token acceptors, bill acceptors, card readers.
This chapter describes the different types and installation of payment systems that can
be installed in the ball machines, some of the payment systems are for the American
market and are marked with **.
5.1
Range Servant Tokens
Range Servant manufactures 15 different types tokens that can be used in the Range
Servant Token acceptors and the electronic coin acceptors.
Range Servant® has 12 different types of tokens, which can be used in the Range
Servant Mechanical token acceptor.
Token type: RS-1 - RS-4, RS-A - RS-H
Range Servant® has also two token types for use in the electronic coin validator.
Token type: RS-90, RS-91
RANGE
RANGE
RANGE
SERVANT
SERVANT
SERVANT
RS-A
RS-B
RS-C
RANGE
RANGE
RANGE
SERVANT
SERVANT
SERVANT
RS-D
RS-E
RS-F
RANGE
RANGE
SERVANT
SERVANT
RS-G
RS-H
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Select Control System User Manual
RS-I
English
RS-II
RS-III
RS-90
RS-91
Figure 64 Range Servant Tokens
5.1.1
Payment System Wiring
Figure. 60: Wiring diagram for the Range Servant Token Acceptor.
The token switch is connected NO (Normally Open).
English
Select Control System User Manual
- 69 -
5.2
Electronic Coin Acceptor
Figure. 61: Wiring diagram for the MARS® Cashflow 330.
The electronic coin monitor Cashflow 330 is a validator sending a signal for every coin
that is accepted. Twelve different types of coins/tokens can be programmed such as
the Range Servant® tokens RS-90, RS-91. Cashflow has six coin outputs for different
coins and tokens. The different coin outputs are programmed with Mars® Route Alpha.
For more information see The Cashflow 330 Reference Series Acceptor Applications
Design Guide by Mars® Electronics.
5.2.1 Settings of the Electronic Acceptor
Example: A Cashflow 330 programmed with the following coins and tokens:
5 p, 5 p (new), 10 p, 10 p (new), 50 p, £ 1, RS-90, RS-91should be set as follows:
ADDRESS
1
PARAMETER
Coin 1 inhibit
2
Coin 2 inhibit
3
Coin 3 inhibit
4
Coin 4 inhibit
5
Coin 5 inhibit
6
Coin 6 inhibit
- 70 -
RANGE MEANING
0-1
0 = Coin allowed
1 = Coin inhibited
0-1
0 = Coin allowed
1 = Coin inhibited
0-1
0 = Coin allowed
1 = Coin inhibited
0-1
0 = Coin allowed
1 = Coin inhibited
0-1
0 = Coin allowed
1 = Coin inhibited
0-1
0 = Coin allowed
1 = Coin inhibited
Select Control System User Manual
SET
0
0
0
0
0
0
English
7
Coin 7 inhibit
0-1
8
Coin 8 inhibit
0-1
9
Coin 9 inhibit
0-1
10
Coin 10 inhibit
0-1
11
Coin 11 inhibit
0-1
12
Coin 12 inhibit
15
16
Accept direction
Strobes
21
Coin 1 type
0-2
22
Coin 2 type
0-2
23
Coin 3 type
0-2
24
Coin 4 type
0-2
25
Coin 5 type
0-2
26
Coin 6 type
0-2
27
Coin 7 type
0-2
28
Coin 8 type
0-2
29
Coin 9 type
0-2
30
Coin 10 type
0-2
31
Coin 11 type
0-2
English
1/2/4/8
0 = Coin allowed
1 = Coin inhibited
0 = Coin allowed
1 = Coin inhibited
0 = Coin allowed
1 = Coin inhibited
0 = Coin allowed
1 = Coin inhibited
0 = Coin allowed
1 = Coin inhibited
0 = Coin allowed
1 = Coin inhibited
0 = Left 1 = Right
Value = sum of codes
1 = direction strobe left
2 = direction strobe
right
4 = post gate left
8 = post gate right
0 = Coin,
1 = Value token
2 = Vend Token
0 = Coin,
1 = Value token
2 = Vend Token
0 = Coin,
1 = Value token
2 = Vend Token
0 = Coin,
1 = Value token
2 = Vend Token
0 = Coin,
1 = Value token
2 = Vend Token
0 = Coin,
1 = Value token
2 = Vend Token
0 = Coin,
1 = Value token
2 = Vend Token
0 = Coin,
1 = Value token
2 = Vend Token
0 = Coin,
1 = Value token
2 = Vend Token
0 = Coin,
1 = Value token
2 = Vend Token
0 = Coin,
1 = Value token
2 = Vend Token
Select Control System User Manual
0
0
0
0
0
0
1
10
0
0
0
0
0
0
1
RS-90
1
RS-91
0
0
0
- 71 -
32
Coin 12 type
0-2
140
Inhibit lines 1-8
inhibits map part
i
Inhibit lines 1-8
inhibits map part
ii
Inhibit lines 1-8
inhibits map part
iii
Inhibit lines 1-8
inhibits map part
i
Inhibit lines 1-8
inhibits map part
ii
Inhibit lines 1-8
inhibits map part
iii
Inhibit lines 1-8
inhibits map part
i
Inhibit lines 1-8
inhibits map part
ii
Inhibit lines 1-8
inhibits map part
iii
Inhibit lines 1-8
inhibits map part
i
Inhibit lines 1-8
inhibits map part
ii
Inhibit lines 1-8
inhibits map part
iii
Inhibit lines 1-8
inhibits map part
i
Inhibit lines 1-8
inhibits map part
ii
Inhibit lines 1-8
inhibits map part
iii
Inhibit lines 1-8
inhibits map part
i
0-15
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
- 72 -
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0 = Coin,
1 = Value token
2 = Vend Token
Value = Sum of codes
where1/2/4/8 = coins
1/2/3/4
Value = Sum of codes
where1/2/4/8 = coins
5/6/7/8
Value = Sum of codes
where1/2/4/8 = coins
9/10/11/12
Value = Sum of codes
where1/2/4/8 = coins
1/2/3/4
Value = Sum of codes
where1/2/4/8 = coins
5/6/7/8
Value = Sum of codes
where1/2/4/8 = coins
9/10/11/12
Value = Sum of codes
where1/2/4/8 = coins
1/2/3/4
Value = Sum of codes
where1/2/4/8 = coins
5/6/7/8
Value = Sum of codes
where1/2/4/8 = coins
9/10/11/12
Value = Sum of codes
where1/2/4/8 = coins
1/2/3/4
Value = Sum of codes
where1/2/4/8 = coins
5/6/7/8
Value = Sum of codes
where1/2/4/8 = coins
9/10/11/12
Value = Sum of codes
where1/2/4/8 = coins
1/2/3/4
Value = Sum of codes
where1/2/4/8 = coins
5/6/7/8
Value = Sum of codes
where1/2/4/8 = coins
9/10/11/12
Value = Sum of codes
where1/2/4/8 = coins
1/2/3/4
Select Control System User Manual
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
English
156
0-15
164
Coin 1
Inhibit lines 1-8
inhibits map part
ii
Inhibit lines 1-8
inhibits map part
iii
Inhibit lines 1-8
inhibits map part
i
Inhibit lines 1-8
inhibits map part
ii
Inhibit lines 1-8
inhibits map part
iii
Inhibit lines 1-8
inhibits map part
i
Inhibit lines 1-8
inhibits map part
ii
Inhibit lines 1-8
inhibits map part
iii
Coins 1-12
output map part i
165
Coin 1
Coins 1-12
output map part ii
0-15
166
Coin 2
0-15
167
Coin 2
Coins 1-12
output map part
iii
Coins 1-12
output map part i
168
Coin 3
Coins 1-12
output map part ii
0-15
169
Coin 3
0-15
170
Coin 4
Coins 1-12
output map part
iii
Coins 1-12
output map part i
171
Coin 4
Coins 1-12
output map part ii
0-15
172
Coin 5
Coins 1-12
output map part
iii
0-15
157
158
159
160
161
162
163
English
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0-15
0-15
Value = Sum of codes
where1/2/4/8 = coins
5/6/7/8
Value = Sum of codes
where1/2/4/8 = coins
9/10/11/12
Value = Sum of codes
where1/2/4/8 = coins
1/2/3/4
Value = Sum of codes
where1/2/4/8 = coins
5/6/7/8
Value = Sum of codes
where1/2/4/8 = coins
9/10/11/12
Value = Sum of codes
where1/2/4/8 = coins
1/2/3/4
Value = Sum of codes
where1/2/4/8 = coins
5/6/7/8
Value = Sum of codes
where1/2/4/8 = coins
9/10/11/12
Value = Sum of codes
where1/2/4/8 =
outputs a/b/c/d
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
Value = Sum of codes
where1/2/4/8 = outputs
a/b/c/d
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
Value = Sum of codes
where1/2/4/8 = outputs
a/b/c/d
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
Value = Sum of codes
where1/2/4/8 = outputs
a/b/c/d
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
Value = Sum of codes
where1/2/4/8 = outputs
a/b/c/d
Select Control System User Manual
0
0
0
0
0
0
0
0
1
5 p OPA
0
1
5 p (new)
OPA
0
2
10 p OPB
0
2
10 p (new)
OPB
0
4
50 p OPC
- 73 -
173
Coin 5
Coins 1-12
output map part i
0-15
174
Coin 6
Coins 1-12
output map part ii
0-15
175
Coin 6
0-15
176
Coin 7
Coins 1-12
output map part
iii
Coins 1-12
output map part i
177
Coin 7
Coins 1-12
output map part ii
0-15
178
Coin 8
0-15
179
Coin 8
Coins 1-12
output map part
iii
Coins 1-12
output map part i
180
Coin 9
Coins 1-12
output map part ii
0-15
181
Coin 9
0-15
182
Coin 10
Coins 1-12
output map part
iii
Coins 1-12
output map part i
183
Coin 10
Coins 1-12
output map part ii
0-15
184
Coin 11
0-15
186
Coin 12
Coins 1-12
output map part
iii
Coins 1-12
output map part
iii
Coins 1-12
output map part i
187
Coin 12
Coins 1-12
output map part ii
0-15
188
Inhibit pull-up
polarity
Master inhibit
polarity
External inhibit
enable
FIB enable
0-1
185
Coin 11
189
190
191
- 74 -
0-15
0-15
0-15
0-15
0-15
0-1
0-1
0-1
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
Value = Sum of codes
where1/2/4/8 = outputs
a/b/c/d
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
Value = Sum of codes
where1/2/4/8 = outputs
a/b/c/d
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
Value = Sum of codes
where1/2/4/8 = outputs
a/b/c/d
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
Value = Sum of codes
where1/2/4/8 = outputs
a/b/c/d
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
Value = Sum of codes
where1/2/4/8 = outputs
a/b/c/d
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
Value = Sum of codes
where1/2/4/8 = outputs
a/b/c/d
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
Value = Sum of codes
where1/2/4/8 = outputs
a/b/c/d
Value = Sum of codes
where1/2/4/8 = outputs
e/f/g/h
0 = Pull down
1 = Pull up
0 = Active high
1 = Active low
0 = disabled
1 = Enabled
0 = disabled
1 = Enabled
Select Control System User Manual
8
£ 1 OPD
0
0
1
RS-90
OPE
0
2
RS-91 OPF
0
0
0
0
0
0
0
0
1
1
0
0
English
If two coins are of the same type but of a new and old model they should be
programmed with the same coin output.
The RS-90 and RS-91 tokens are value tokens .
5.2.2 Range Servant ® Select Online Payment System
This method of payment is based upon the use of a main computer and CAN NOT BE
USED with machines in a “stand-alone“ mode.
The basic principle is as follows.
The customer makes a payment in advance to the owner, who registers the customer’s
card / tag with a card reader. The card and the money paid in advance are registered in
a database. When the customer inserts / shows the card in / to the card reader in the
ball dispenser or Tee-up machine, the main computer is “called up” and the
corresponding amount deducted from the customer’s account.
After acceptance of the payment a menu is displayed as in Figure 5.2, showing the
prices for the balls, the balance in the customer’s account and the selection of the
number of balls.
Customers can be divided into as much as nine categories with up to four different
happy-hour periods with repetition daily or weekly for each category.
There is also a standard customer category using default settings for price and time
periods.
The use of cards belonging to a particular customer category can be time limited to
specific dates and repeated daily or weekly.
Example:
A customer category can have a happy hour every Tuesday, Thursday
and Sunday between 08:00-12:00 during a month, after which period the
card cannot be used. There are two accounts for the customer to use: a
money account and a ball account. The money account works as an
ordinary bank account. Customers using a ball account receive the balls
they paid for without any discounts. However, a customer can receive
bonus balls when buying.
Example:
A customer with 10% bonus balls will receive 110 balls in his account when
buying 100.
Example:
A customer with 10% discount inserts $100 into his account but is only
paying $90.
ONLINE PAYMENT
10
20
30
ESC
23
55
80
BALANCE:123
OK
Figure. 65: Display during payment with the online payment system.
5.2.2.1
Features of the Online Payment System
• Registering new customers.
• Changing customer information.
• Deleting customers.
English
Select Control System User Manual
- 75 -
•
•
•
•
•
Registering cards.
Identifying cards used in the system.
Blocking a card reported lost.
Deducting money from an account.
Dividing customers into customer groups with different discounts (See chapter
4.2.3.4, Base Registers (Alt+B))
• Display and print reports of the customers’ purchases.
5.3
Online Contact Less Reader (transponder) TSP-97
5.3.1.1 Transponder (Touch less card reader) TSP- 97
125 KHz read only proximity cards are used. The transponder TSP-97 reader is
connected to the internal RS-232 connector of the CPU-97 circuit board. The system is
contact less, which means that there is no physical contact between the card and the
reader.
Figure. 64: Wiring the Range Servant transponder TSP-97 reader.
The cable C-TSP40 used between CPU-97 and the TSP-97 reader has two standard
D-sub-9 connectors, one male and one female. The three pushbuttons are NO
(normally open) and are connected to the inputs IN2, IN3, N4. When one of the push
buttons (1-3) is pressed, the item corresponding to the price is dispensed: IN2-Price 1,
IN3-Price 2 and IN4-Price 3.
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Select Control System User Manual
English
5.3.1.2
Online Contact Less Reader TSP-97 for the shop
Figure. 65: Wiring the Range Servant Transponder TSP-reader.
Connect the reader to serial port COM 1-COM 8 (see also chapter 4.2.3.2, Com Port
Selection (Alt+C) and the manual for your computer).
A 12 VDC, 300mA unregulated transformer is used with the 2.1 mm contact plug.
The 2.1mm plug from the transformer must be wired with the GND to the tip of the plug
and 12 VDC to the shield.
5.4
Magnetic reader
The Select standard magnetic card reader is a Magtek 215232 manual insertion reader
for tracks 1-2 according to standard ISO7810, 7811-1 – 7811-6.
5.4.1 Magtek MT215232 Reader Settings (This reader is not in use from 00-0101).
Card reader configuration for using the Magtek MT215232.
SWITCHES:
SWA1
SWA2
SWA3
SWA4
SWA5
SWA6
SWA7
SWA8
SWB1
SWB2
SWB3
SWB4
SWB5
SWB6
SWB7
English
ON/OFF:
ON
OFF
OFF
OFF
OFF
OFF
OFF
ON
OFF
OFF
OFF
OFF
OFF
OFF
ON
EXPLANATIONS:
9600 Baud
9600 Baud
9600 Baud
Parity Space ???
Parity Space ???
No STX framing character
No Escape character
ETX for End of Text framing
No CR
Unbuffered
Aux Drivers OFF
+/Factory setting Always OFF
Read upon withdrawal
Loop back RTS/CTS
Select Control System User Manual
- 77 -
SWB8
ON
Loop back DSR/DTR
5.4.1.1 CPU-97 Configuration
Pass-Through
Explanation:
Raw data transfer
5.4.2 Cable for Magtek 215232
The Magtek uses a 20-pin header and the CPU-97 uses a DB9M connector.
A header to DB9M cable is used as follows.
20 PIN
1
3
15
13
|
DB9M
|
6
|
5
|
3
|
2
5.4.2.1
1
3
13
15
PIN
Explanation:
5V
GND
Transmit Data
Receive Data
Connect the 20-pin flat conductor cable to the reader and the 9-pin D-sub connector to
the internal RS-232 connector on the CPU-97 circuit board.
5.4.3 Magnetic Insertion Reader Magtek 21065090
This card reader is installed in the Range Servant ballmachines as standard from 0001-01.
It is an updated version of the 215232 and works in the same.
This cardreader is automatically configured from the CPU-97 board. For this reader to
work online the Online Device in the Service menu of the must be set to Magtek Track
2.
- 78 -
Select Control System User Manual
English
Figure 66 Magtek Magnetic Card Reader.
The card reader is connected to the Internal RS-232 connector of the CPU-97 circuit
board.
5.5
Magnetic Card reader for the shop
The magnetic swipe card reader for the shop is a three track Magtek card reader.
The card reader is connected to one of the serial ports of the computer; see 4.2.3.2
Com Port Selection (Alt+C) for more information.
Figure 67 Magtek Swipe Card Reader.
5.5.1
Magtek Swipe Card Reader Connector and Cable.
J2 Connector 25 Pin
English
9 Pin
Signal
Select Control System User Manual
- 79 -
on the PCB
1
2
3
Adapter
3
2
20
4
7
Adapter
1
2
3
4
NC*
RXD To PC
TXD** To PC
DTR
From
PC
GND
NC*
5
6-9
*NC
No Connection
** Pin must be connected to TXD (or DTR if TXD is not available).
5.6
Bar-Code Reader
5.6.1 Bar-Code Reader DLS2000-M
A barcode reader DLS2000-M reads the standard barcodes. For more information see
the instruction manual for the DLS-2000- M reader. The Barcode reader is connected to
the internal RS-232 connector of the CPU-97 circuit board.
The bar code reader can read the following barcodes.
•
•
•
•
•
•
EAN 8
EAN 13
UPC A
UPC E
Standard Code 39
Interleaved 2/5
5.6.2 Barcode reader Settings
Datalogic DLS 2032R-MP, bar code card reader.
This reader has been modified by Datalogic to suit the CPU-97 cabling requirements as
described below.
The CPU-97 reader part number is 900301010ABJC9063.
For more information we refer to the manual from Datalogic on DLS2000-M
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Select Control System User Manual
English
5.6.3
Wiring for the Bar-Code reader
DATALOGIC DLS2000
Figure 68 Wiring diagram for the barcode reader.
5.6.4
Bar-Code Reader Settings.
5.6.4.1 Bar Code Reader
Configurations
RS-232 Default Configuration
5.6.5
Explanation:
Bar Code Reader Status Indicator
The Bar code reader DLS2000-M has two indicators, LED and beeper.
They indicate several operating conditions, which are described in the tables below.
BEEPER
LLLL
H H H H (Long tones)
HLHL
BEEPER
LLLL
H H H H (Long tones)
HLHL
LED
ON
OFF
BEEPER
ONE BEEP
HLHL
HL (Long tones)
H = High Tone.
English
POWER UP
Explanation
Parameters loaded correctly
Parameters loading error, reading or writing error in the non-volatile memory.
Hardware error in EEPROM
CONFIGURATION
Explanation
Parameters loaded correctly
Parameters loading error, reading or writing error in the non-volatile memory.
Hardware error in EEPROM
DATA ENTRY
Explanation
Correct read of a code in normal mode.
Ready to read a code.
Output interface not selected.
Tx buffer full
L= Low Tone
Select Control System User Manual
- 81 -
5.7
Bar Code reader for the shop.
The bar code reader for the shop is connected to one of the computers serial ports.
For more information see 4.2.3.2 Com Port Selection (Alt+C).
5.7.1 Cable
The cable connected to the CPU-97 DB9-F connector is as follows:
Cable DB9-M
Length 400 mm
DB9-M
SIGNAL / COLOR
PIN 2
PIN 3
PIN5
PIN6
RD / GREEN
TD / BLUE
GND / YELLOW
+5V / VIOLET
5.8
EXPLANATION
Data TO Reader
Data FROM Reader
Signal Ground
5 VDC Power to reader
PrePaid Balls
Instead of selling tokens the token has been changed to a one time receipt. The
customer buys a receipt in the shop instead of a token, goes out to the machine and
presses in a 5-6 digit code. The Ball machine will start to dispense the amount of balls
according to the code.
The receipt is an one-time use only and can be time limited up to 999 days.
When using the prepaid balls feature the ballamount is NOT to attached to any happy
period
Transaction when using the HotKeys is accumulated into the statistics of the system.
The PrePaid Balls feature contains of a desk receipt printer and a KeyPad mounted on
the machine.
RANGE SERVANT
PREPAID BALLS
BALLS:
PRICE:
17
30
ENTER CODE 378921
FOLLOWED BY #
EXP. DATE : 2000-06-07
TIME: 11:27:46
Figure 69 PrePaid Balls Receipt
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Select Control System User Manual
English
6 Troubleshooting and repair
The operation of the machine is normally most reliable but problems may arise for
various reasons. The problem is then indicated on the status bar in Select configuration
manager or on the DSP-97 display.
6.1.1
Troubleshooting, Select Control System
Note!
To reduce the need for troubleshooting, always check that the connections are
properly tightened and clean.
6.1.1.1 Ball Dispenser RS-4, RS8, RS11, RS-12, RS-20, RS45
If a problem is diagnosed that you cannot correct yourself (see troubleshooting chart on
the following pages) you must contact a qualified technician familiar with this kind of
machinery.
If the ball dispenser is connected online the service menu (see chapter 4.2.5.2,
English
Select Control System User Manual
- 83 -
Online hardware test (Alt+H)) of the Select_cfg could be used to test the hardware
inputs / outputs.
SYMPTOM
POSSIBLE CAUSE
The display does not
show any text.
Check the power supply.
The display cable is not
connected.
Connect the display cable.
The potentiometer P1 is not
properly adjusted.
The ball dispenser
does not dispense any
balls
The ball dispenser
dispenses to many
balls
No water sprinkled
over the balls.
REMEDY
The power supply is not
connected.
.Adjust the potentiometer
(see 1.2 Getting started)
The dispenser motor does not
receive any power.
Check the connections to the
relay R2. Measure the voltage.
The cradle does not turn.
Check that the shock absorber
is fasten to the shock absorber
and to the lever. Check for a ball
jam in the cradle.
The brush does not turn.
The motor turns but not the
brush. Check that the motor
shaft is intact.
The limitation switch is not
adjusted.
Check the roller on the limit
switch. When pressed in, half of
the pin on the roller should be
visible.
Dispenser motor has a short
circuit
Measure the voltage over the
motor.
Switch SW3.8 is not set.
Set the switch SW3.8.
See CPU-97 Operating Modes
The water valve is not
correctly connected.
Check the connections to relay
R1. Measure the voltage.
The water valve is not
switching.
Change the water valve.
Figure. 70: Troubleshooting: RS-4, RS-8, RS-11, RS-12, RS-18, RS-20, RS-45.
If the limit switch is affected in a period time the machine will stop dispensing and
display a message at the display for a reset. This message will also be displayed in the
Select Configuration Manager Status Bar.
6.1.1.2
Tee-up
SYMPTOM
The display does not
display any text.
POSSIBLE CAUSE
REMEDY
The power supply is not
connected.
Check the power supply.
The display cable is not
connected.
Connect the display cable.
The potentiometer P1 is not
properly adjusted.
.Adjust the potentiometer
( see 1.2 Getting started)
The Tee-up is not filled with
balls.
Fill up the Tee-up with balls.
A damaged ball is stuck in the
dispense pipe.
Remove the damaged ball.
The screw in front of the
proximity switch has to be
adjusted.
See the Tee-up manual for
adjusting the screw infront of
the proximity switch.
The Tee-up does not
dispense any balls
The ball is not teed up.
Figure. 71: Troubleshooting Tee-up
- 84 -
Select Control System User Manual
English
6.1.1.3
Tee-up 2000
SYMPTOM
POSSIBLE CAUSE
The display does not
display any text.
The power supply is not
connected.
Check the power supply.
The display cable is not
connected.
Connect the display cable.
The potentiometer P1 is not
properly adjusted.
The Tee-up does not
dispense any balls.
The balls are not teed up.
REMEDY
.Adjust the potentiometer
(see 1.2 Getting Started).
The dispense motor does not
receive any power.
Check the connections to the
relay R2. Measure the voltage.
The balls are stuck in the
roller.
Adjust the liver fasted on the
lever and excenter.
The limit switch is not properly
adjusted.
When the limit switch is pressed
In half of the pin on the roller has
be visible.
The sc rew infront ofthe
inductive switch has to be
See the Tee-up manual for
adjusting the screw infront of
adjusted.
the inductive switch.
Figure. 72: Trouble Shooting Tee-up-2000
English
Select Control System User Manual
- 85 -
6.1.1.4
RS Ultima
SYMPTOM
The display does not
display any text.
POSSIBLE CAUSE
The power supply is not
connected.
REMEDY
Check the power supply.
The cable to DSP-97 circuit
board is not connected.
Connect the display cable.
The potentiometer is not
properly adjusted.
Adjust the potentiometer P1
on the DSP-97 circuit board ,
see Getting started.
The conveyor motor does not
receive any power.
Check the connections of the
PWM-97 circuit board into
socket IC15 of the CPU-97
circuit board.
The paychannel is not set to a
payment type.
Adjust the potentiometer P1
on the DSp-97 circuit board ,
see getting started.
The Speed of the conveyor
motor is adjusted to low.
Adjust the speed on the PWM
circuit board see PWM circuit
board for more information.
The ball dispenser is
dispensing to many
balls but does not
count them.
The photosensor is ,dirty ,
broken or not properly
adjusted.
Clean , replace or adjust the
photosensor. See the manual
for the ultima for more
information on how.
The ball dispenser is
dispensing balls very
slow or to fast.
The speed of the conveyor
belt is not properly adjusted.
Adjust the speed on the PWM
circuit board see PWM circuit
board for more information.
The ball dispenser
does not dispense
any balls.
Figure. 73: Troubleshooting: RS-Ultima RS-8, RS-12, RS-20, RS-45.
If the ball sensor does not detect a ball within 10 sec the ball dispenser will stop and
display a message in the display and in the Select Configuration Manager Status Bar.
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Select Control System User Manual
English
7 Spare parts
In this chapter you will find detailed drawings of the parts of the Select Control System
and showing the locations of different spare parts. The tables accompanying the
drawings contain information about spare parts number and designation and the
quantity of each spare part installed.
()= Optional accessories are marked with a parenthesis around the figure representing
quantity.
- = The alternative marked with ”-” depends on the customer’s choice of equipment.
7.1
Outside view
7.1.1
Control box
Figure. 69: Control box
Pos.
1
1
2
3
4
5
6
7
8
9
10
Part. No.
109410
109400
108600
101920
930125
OKA0002
101900
101960
930126
Designation
Token collecting tray, small
Token collecting tray, large
Token monitor
Spare keys
Printed circuit board CPU-97
Coin validator Cashflow 330
Token slot
Lock
Shackle, control box door
Printed circuit board DSP-97
-
Control box door
English
)
AMOUNT
1
1
1
1
1
1
1
1
Select Control System User Manual
- 87 -
Figure. 70: Control box, Select and transponder
Pos.
1
2
3
4
5
6
7
- 88 -
Part No.
101900
OKA0002
930126
930307
930128
930151
Designation
Lock
Token slot
Coin Validator 330
Display DSP-97
Cover for display
Pushbutton
Transponder TSP-97
AMOUNT
1
1
1
1
1
6
1
Service Manual for Ball Dispenser Ultima
English
8 Retailers and Range Servant representatives
The following list contains all the necessary information concerning the Range Servant
representative closest to where you live.
The list is continuously updated on our home page http://www.rangeservant.com
8.1
DK-2480 Holte
Telephone:
+45 45 42 07 84
Fax:
+45 45 42 07 84
Mobile:
Contact:
Poul Jensen
Head Office
Sweden
J.Knez AB
Skallebackavägen 11
302 41 HALMSTAD
Finland
Telephone: +46 35 10 92 40
Fax:
+46 35 10 82 20
E-Mail: [email protected]
8.2
Company:
Address:
Europe
Austria
Company:
Address:
Telephone:
Fax:
Mobile:
E-mail:
URL:
Contact:
EASY TECH GMBH
Carlbergerstrasse 66
A-1230 Vienna
+43 13186268
+43 13186366
664 3556520
[email protected]
Thomas Reiter
Telephone:
Fax:
Mobile:
E-mail:
URL:
Contact:
France
Company:
Address:
Telephone:
Fax:
Mobile:
Contact:
Belgium
Company:
SUPPLIER
Address:
Telephone:
Fax:
Mobile:
E-mail:
Url:
Contact:
ALL PROFESSIONAL GOLF
Groenenborgerlaan 69
2610 Wilrijk
+32 38 28 93 46
+32 38 28 51 55
[email protected]
EVESKO TECH OY
Palokärjentie 5
2600 Espoo
+358 9548 5076
+ 358 9536 797
+ 358 50 592 4082
[email protected]
www.evesko.fi
Pekka Palojärvi
Company:
Address:
Telephone:
Fax:
Mobile:
Contact:
RANGE SERVANT FRANCE
SARL
Route de Sailly
2118 Hamblain Les Press
+33 321 59 53 04
+33 321 58 52 44
René Defossé
Maria Defossé
PIGUY SPORT
151-153 Avenue Jean Jaures
93307 Aubervilliers Cedex
+33 1 53 56 12 12
+33 1 53 56 12 13
Caroline Levet
Vivian Joukes
Germany
Denmark
Hauna Trading Aps
Company:
Address:
Denmark
Customer ID: 210001
Company:
HAUNA TRADING APS
Address:
Frederik Clausens Vaenge 1
Telephone:
Fax:
Mobile:
English
)
ERIK SELLSCHOPP GMBH
Rudolf Diesel Strasse 3
229 46 Trittau
+49 41 54 807219
+49 41 54 818 49
+49 0171 48 09 725
Select Control System User Manual
- 89 -
Italy
Contact:
Pieter Blank
E-mail: [email protected]
Company:
Address:
Great Britain
Company:
Address:
Telephone:
Fax:
Mobile:
Contact:
PAR AIDE UK
20A BeechingPark, Waineright
RoadBexhll on Sea, East
Sussex
TN39 3UR
+44 1424819008
+44 1421819007
07771880385
Andrew Lofting
Telephone:
Fax:
Mobile:
Contact:
Telephone:
Fax:
Mobile:
E-mail:
url:
Contact:
Retközstrasse 14
1118 Budapest
+36 1 2465940
+36 30 9518554
Mathias Magyar
Company:
Address:
Iceland
Company:
GOLFVÖRUR SF
Address:
Lyngås 10
P.O. Box 4
IS-210 Gardabaer
Telephone:
+354 5 65 10 44
Fax:
+354 5 65 10 44
Mobile:
Contact:
Sveinbjörn Jónsson
Company:
HAGI EHF
Address:
Malrhöfdi 2A
112 Reykjavik, Simi
Telephone:
+354 587 1565
Fax:
+354 567 1415
Mobile:
[email protected]
Eduardo L. Chevallard
Netherlands
Company:
Address:
Hungary
Company:
Address:
Telephone:
Fax:
Mobile:
E-mail:
Url:
Contact:
GOLF COMPANY S.R.L.
Via Carso 18
10141 Torino
+39 011 33 71 71
+39 011 382 51 20
Telephone:
Fax:
Mobile:
Contact:
OXLAND B.V.
Marconibaan 42 K
NL-3899 BR Zeewolde
+31 30 60 22 900
+31 30 60 22 999
[email protected]
www.oxland.com
Mike Van Donkersgoed
DUCHELL B.V.
Sterrebergweg 40
3769 BT Soesterberg
+31-346 35 05 50
+31-346 35 41 30
+31 653406235
Duco van Oosterhout
Norway
Company:
Address:
Telephone:
Fax:
Mobile:
Contact:
GO-SPORT AS
Niels Leuchsv. 99
N-1343 Eiksmarka
+47 67 14 17 97
+47 67 14 76 90
Sigvart B. Eriksen
Portugal
Ireland
Company:
Address:
Telephone:
Fax:
Mobile:
Contact:
- 90 -
IRISH FARM & GARDEN
MACHINERY LTD.
Hazelbrook
Malahide Co. Dublin
+353 18 46 39 22
+353 18 46 13 21
Company:
Address:
Telephone:
Fax:
Mobile:
Contact:
PLANETA DO GOLF
Av.5 de Outubro N364
8135 Almancil
+351 289 390 160
+351 289 390 168
José Rodriges
Vasco Bettencourt
Ken Hefferman
User’s Manual – Ball Dispenser Ultima
English
Slovenia
8.3
Company:
AB GOLF SLOVENIJA
Address:
Breg 76
Sl-4270 Zirovnica
Telephone:
+386 64 580 52 10
Fax:
+386 64 580 11 02
Mobile:
E-mail:
[email protected]
url:
www.AB-breg.si
Contact:
Aleksandra Bozic´
North America
Company:
Address:
Telephone:
Fax:
Mobile:
E-mail:
url:
Contact:
Spain
Company:
Address:
Telephone:
Fax:
Mobile:
Contact:
GOLF HISPANO DE
DEPORTES SA
C/. Farnes
22 Bajos
E-08904 Hospitalet de
Llobregat (Barcelona)
+34 - 93 4482491
+34 - 93 333 56 79
Emilio de Miguel
Telephone:
Fax:
Mobile:
Contact:
Canada East
Company:
Address:
Telephone:
Fax:
Mobile:
Contact:
SIBE HANDELS AG
Postfach 472
8047 Zürich
+41 1 400 44 95
+41 1 400 44 99
MaxEisenbart
Company:
Address:
Telephone:
Fax:
Mobile:
E-mail:
url:
Contact:
8.4
ONEX SPORTS
12759, Fenton Road 16
ON K1T3T8 Glochester
(613) 822 2233
(613) 822 6791
Rick Hovey
FORE STAR ENTERPRISE LTD,
UNIT 101
9295, 198th Street
BC V1M3J9 Langley
(604) 888 8311
(604) 888 9418
[email protected]
Bill Wright
Australia
Company:
Address:
Telephone:
Fax:
Mobile:
E-mail:
url:
Contact:
English
[email protected]
www.rangeservant.com
Bengt Tönsgård
Anders Jahn
Niklas Jahn
Canada West
Switzerland
Company:
Address:
RANGE SERVANT AMERICA
INC.
5865 G Oakbrook Parkway
Norcross, Georgia 30093
+1 770 448 80 55
+1 770 448 80 60
COUNTRYCLUB
INTERNATIONAL
466 Warrigal Road Moorabbin
Victoria 3189
+61 3 9570 2202
+61 3 9563 8451
[email protected]
Mike Baker
User’s Manual – Ball Dispenser Ultima
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User’s Manual – Ball Dispenser Ultima
English