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User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide Quantum PX500 Series PX500 Series 81-81290-05 B01 Quantum PX500 Series User’s Guide, 81-81290-05 B01, April 2007, Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2007 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT DLT, SDLT, DLTtape III, DLTtape IV and Super DLTtape I are all trademarks of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies. Contents Preface xvi StorageCare Guardian..................................................................................... xx Chapter 1 Library Description 1 Overview............................................................................................................. 2 Library Models............................................................................................ 2 Tape Drives....................................................................................................... 11 Tape Drive Types...................................................................................... 11 Library Features ............................................................................................... 17 Front Panel................................................................................................. 17 Internal Layout.......................................................................................... 22 Back Panel.................................................................................................. 26 DLTSage™ Tape Security............................................................................... 31 Mixed Media Support ..................................................................................... 31 Library Scalability (Stacked Configurations)............................................... 31 Getting Started ................................................................................................. 35 Installing the Quantum PX500 Series .................................................... 35 Cabling the Quantum PX500 Series ....................................................... 38 Loading Tape Cartridges......................................................................... 38 Initial Configuration................................................................................. 39 Quantum PX500 Series User’s Guide iii Contents Chapter 2 Basic Library Operations 40 Installing Tape Cartridges .............................................................................. 40 Taking ESD Precautions .......................................................................... 42 SDLT Cartridges ....................................................................................... 43 LTO Cartridges ......................................................................................... 45 Cleaning Cartridges.................................................................................. 46 Preparing the Library for Operation ............................................................. 48 Close the Cabinet Doors and Access Panels ......................................... 48 Connecting to Host Workstations .......................................................... 51 Turning the Library On and Off .................................................................... 59 Turning On the Library............................................................................ 59 Turning Off the Library ........................................................................... 60 Placing the Library On-line or Off-line.................................................. 60 Using the OCP .................................................................................................. 60 Home Screen.............................................................................................. 60 OCP Home Screen .................................................................................... 61 OCP Buttons .............................................................................................. 61 OCP Components ............................................................................................ 61 Info Screen ................................................................................................. 63 Operations Screen ..................................................................................... 68 Setup Screen............................................................................................... 73 Diags Screen .............................................................................................. 80 Load Port Configuration................................................................................. 83 Chapter 3 Quantum PX500 Series Remote Management 85 Quantum PX500 Series Web Pages ............................................................... 86 Quantum PX500 Series Web Page Menu Items.................................... 86 Accessing PX500 Series Web Pages........................................................ 89 Using the Quantum PX500 Series Web Pages ...................................... 89 Quick Status............................................................................................... 90 Status.................................................................................................................. 92 Overview Page .......................................................................................... 92 Hardware Status Page.............................................................................. 93 Event Log Page.......................................................................................... 94 Statistics Page ............................................................................................ 95 Operations......................................................................................................... 98 Accessing the Operations Page............................................................... 99 Find Page.................................................................................................... 99 Move Page................................................................................................ 102 Inventory Page ........................................................................................ 103 Quantum PX500 Series User’s Guide iv Contents Drives Page .............................................................................................. 104 Setup ................................................................................................................ 106 Accessing the Setup Page ...................................................................... 106 Identification............................................................................................ 107 Users ......................................................................................................... 108 Key Users ................................................................................................. 110 SCSI/Fibre ............................................................................................... 113 FC/iSCSI Bridge ..................................................................................... 114 Network ................................................................................................... 115 Events ....................................................................................................... 117 Date & Time............................................................................................. 121 Library ...................................................................................................... 122 Partitions .................................................................................................. 124 Field Service............................................................................................. 128 Secure Key....................................................................................................... 128 Protection Mode for Cartridges ............................................................ 130 Enable/Disable Secure Key for Drives ................................................ 131 Select Secure Key for Library ................................................................ 132 Assign Secure Key to Cartridge............................................................ 132 Create Secure Key Name/Secure Key Pair......................................... 133 Delete Secure Key Name ....................................................................... 134 Backup Secure Key File.......................................................................... 135 Upload Secure Key File.......................................................................... 136 Secure Key Best Practices and Tape Migration ......................................... 137 Best Practices ........................................................................................... 137 Key Migration Scenarios........................................................................ 137 Utilities ............................................................................................................ 139 Library ...................................................................................................... 139 System Tests ............................................................................................ 142 Maintenance ............................................................................................ 144 Logs........................................................................................................... 146 Reference ......................................................................................................... 147 Logout.............................................................................................................. 149 Chapter 4 SNMP Trap List 150 Chapter 5 Troubleshooting 177 Common Problems and Solutions............................................................... 177 Start-up Problems ................................................................................... 178 Quantum PX500 Series User’s Guide v Contents OCP Problems ......................................................................................... 179 Robotics (Gripper) Problems................................................................. 179 Operating Problems ............................................................................... 181 Interpreting System LED Status .................................................................. 183 Operator Control Panel (OCP) LED Status......................................... 183 System Controller Board (SCB) LED Status........................................ 184 Power Supply LED Status ..................................................................... 187 Tape Drive LED Status........................................................................... 188 Appendix A Specifications 189 Physical Specifications .................................................................................. 190 Performance Specifications........................................................................... 192 Reliability Specifications ............................................................................... 193 Tape Drive Specifications ............................................................................. 194 Environmental Specifications....................................................................... 194 Noise Levels............................................................................................. 195 SCSI Specifications......................................................................................... 195 Appendix B SDLTtape Cartridge Maintenance 196 Handling DLTtape Cartridges ..................................................................... 196 Visual Inspection of DLTtape Cartridges................................................... 197 When To Visually Inspect a DLTtape Cartridge ................................ 197 Visual Inspection Procedure ................................................................. 197 Appendix C Installing the PX502 Library 201 Selecting an Installation Location................................................................ 201 Rack Space Requirements...................................................................... 202 Environmental Conditions .................................................................... 203 Preparing for the Installation ....................................................................... 203 Providing Necessary Tools and Equipment ....................................... 203 Taking ESD Precautions ........................................................................ 203 Installing the Library ..................................................................................... 204 Locating the Mounting Position ........................................................... 204 Installing the Library.............................................................................. 206 Loading the Tape Cartridges ................................................................ 221 Initial Configuration............................................................................... 221 Quantum PX500 Series User’s Guide vi Contents Emergency Library Access ........................................................................... 226 Appendix D Repacking the PX502 Library 229 Removing the Library from the Rack.......................................................... 230 Installing the Internal Shipping Restraints ................................................ 232 Packing the Library for Shipment ............................................................... 238 Appendix E Regulatory Statements 240 Notice for USA and CANADA Only .......................................................... 242 Laser Statement ....................................................................................... 242 Dichiarazione sulla batteria della libreria ........................................... 251 Disposal of Electrical and Electronic Equipment ..................................... 262 Declaration of Conformity............................................................................ 263 Glossary 264 Index 266 Quantum PX500 Series User’s Guide vii Figures Figure 1 Slot Numbering, PX502 SDLT .................................................... 3 Figure 2 Slot Numbering, PX502 LTO ...................................................... 4 Figure 3 Slot Numbering, PX506 SDLT .................................................... 6 Figure 4 Slot Numbering, PX506 LTO ...................................................... 7 Figure 5 Slot Numbering, PX510 SDLT .................................................... 9 Figure 6 Slot Numbering, PX510 LTO .................................................... 10 Figure 7 PX502 Front Panel ...................................................................... 18 Figure 8 PX506 Front Panel ...................................................................... 19 Figure 9 PX510 Front Panel ...................................................................... 20 Figure 10 PX502 Internal Layout ............................................................... 22 Figure 11 PX506 Internal Layout ............................................................... 23 Figure 12 PX510 Internal Layout (Right-View) ....................................... 24 Figure 13 PX510 Internal Layout (Right-View) ....................................... 25 Figure 14 PX502 Back Panel ....................................................................... 28 Figure 15 PX506 Back Panel ....................................................................... 29 Figure 16 PX510 Back Pane ........................................................................ 30 Figure 17 Multiple Library Stack (Cross Section..................................... 32 Figure 18 Connecting the Library to the Local Area Network ............. 38 Quantum PX500 Series User’s Guide viii Figures Figure 19 Inserting a Barcode Label (SDLT) ............................................ 44 Figure 20 SDLT Cartridges ......................................................................... 45 Figure 21 LTO Cartridges ........................................................................... 46 Figure 22 SDLT Cleaning Cartridges ........................................................ 47 Figure 23 LTO Cleaning Cartridges .......................................................... 47 Figure 24 Closing the PX502 Front Doors ................................................ 48 Figure 25 Closing the PX506 Front Doors ................................................ 49 Figure 26 Closing the PX510 Front Doors ................................................ 50 Figure 27 PX502 Cabling Configuration (SCSI)....................................... 52 Figure 28 PX502 Cabling Configuration (Surrogate).............................. 53 Figure 29 PX502 Cabling Configuration (Native Fibre Channel) ......... 53 Figure 30 PX506 Cabling Configuration (SCSI)....................................... 54 Figure 31 PX506 Cabling Configuration (Native Fibre Channel) ......... 55 Figure 32 PX510 Cabling Configuration (SCSI)....................................... 56 Figure 33 PX510 Cabling Configuration (Native Fibre Channel) ......... 57 Figure 34 PX502 Stacked Cabling Configuration .................................... 58 Figure 35 Turning On the Library ............................................................. 59 Figure 36 OCP Component Tree................................................................ 62 Figure 37 Info Screen ................................................................................... 63 Figure 38 Overview Screen......................................................................... 64 Figure 39 Hardware Screen ........................................................................ 65 Figure 40 Hardware Information .............................................................. 65 Figure 41 Event Log Screen ........................................................................ 66 Figure 42 Statistics Screen........................................................................... 67 Figure 43 Operations Screen....................................................................... 68 Figure 44 Library Operations Screen ........................................................ 69 Figure 45 Match Label Screen .................................................................... 70 Figure 46 Move From Screen...................................................................... 71 Figure 47 Drive Operations Screen ........................................................... 72 Quantum PX500 Series User’s Guide ix Figures Figure 48 Setup Screen ................................................................................ 73 Figure 49 Cabinet Setup Screen ................................................................. 74 Figure 50 Library Setup Screen.................................................................. 76 Figure 51 Security Screen............................................................................ 77 Figure 52 Network Screen .......................................................................... 78 Figure 53 Date and Time Screen ................................................................ 79 Figure 54 Diagnostic Screen ....................................................................... 80 Figure 55 System-level Test Screen ........................................................... 80 Figure 56 Subsystem Tests Screen ............................................................. 81 Figure 57 Component Tests Screen ........................................................... 82 Figure 58 Load Port Settings ...................................................................... 84 Figure 59 Quantum PX500 Series Web Page Menu Items ..................... 87 Figure 60 Quantum Tape Security Menus ............................................... 88 Figure 61 Overview Page............................................................................ 89 Figure 62 Status Page .................................................................................. 92 Figure 63 Hardware Status Page ............................................................... 93 Figure 64 Event Log Page ........................................................................... 94 Figure 65 Statistics Page.............................................................................. 98 Figure 66 Operations Page.......................................................................... 99 Figure 67 Find Page ................................................................................... 100 Figure 68 Move Page ................................................................................. 102 Figure 69 Inventory Page.......................................................................... 104 Figure 70 Drives Page................................................................................ 105 Figure 71 Setup Page ................................................................................. 107 Figure 72 Users Page ................................................................................. 109 Figure 73 Create Key User ........................................................................ 111 Figure 74 Remove Secure User ................................................................ 111 Figure 75 Change Key User Password.................................................... 112 Figure 76 SCSI Page ................................................................................... 113 Quantum PX500 Series User’s Guide x Figures Figure 77 Fibre Channel/iSCSI Page ...................................................... 115 Figure 78 Network Page ........................................................................... 116 Figure 79 Events Page ............................................................................... 118 Figure 80 SNMP Section of Event Page .................................................. 121 Figure 81 Date & Time Page..................................................................... 122 Figure 82 Library Page .............................................................................. 123 Figure 83 Partitions Page .......................................................................... 125 Figure 84 Secure Key Page........................................................................ 129 Figure 85 Protection Mode for Cartridges.............................................. 130 Figure 86 Enable/Disable Secure Key for Drives.................................. 131 Figure 87 Select Secure Key for Library.................................................. 132 Figure 88 Assign Secure Key to Cartridge ............................................. 132 Figure 89 Create Secure Key Name/Secure Key Pair .......................... 133 Figure 90 Delete Secure Key Name ......................................................... 134 Figure 91 Backup Secure Key File ........................................................... 135 Figure 92 Upload Secure Key File ........................................................... 136 Figure 93 Utilities Page ............................................................................. 139 Figure 94 Library Page .............................................................................. 140 Figure 95 Selftest Page............................................................................... 142 Figure 96 System Tests Page .................................................................... 143 Figure 97 Maintenance Page .................................................................... 144 Figure 98 Logs Page................................................................................... 146 Figure 99 View Log Page ......................................................................... 147 Figure 100 Reference Page .......................................................................... 148 Figure 101 About Page ................................................................................ 148 Figure 102 Location of the Reel Locks and the Hub ............................... 198 Figure 103 Opening the Tape Cartridge Door ......................................... 199 Figure 104 Write Protect Switch ................................................................ 200 Figure 105 Rack Space Requirements ....................................................... 202 Quantum PX500 Series User’s Guide xi Figures Figure 106 Rail Adapter Orientation......................................................... 208 Figure 107 Assembling the Left-Hand Rack Mount Shelves................. 209 Figure 108 Assembling the Right-Hand Rack Mount Shelves .............. 210 Figure 109 Installing the Rack Mount Shelves......................................... 211 Figure 110 Back Mounting Brackets.......................................................... 213 Figure 111 Installing the PX502 in the Rack............................................. 214 Figure 112 Securing the Back of the Library ............................................ 215 Figure 113 PX502 Tape Drive Numbering ............................................... 216 Figure 114 PX502 Cabling Configuration................................................. 217 Figure 115 PX502 Cable Configuration (Surrogate)................................ 218 Figure 116 PX502 Cable Configuration (Native Fibre Channel) ........... 219 Figure 117 PX502 Stacked Cabling Configuration (SCSI Shown)......... 220 Figure 118 Turning On the Library ........................................................... 222 Figure 119 Setup Screen .............................................................................. 223 Figure 120 Library Options Screen............................................................ 223 Figure 121 Date and Time Screen .............................................................. 224 Figure 122 Network Screen ........................................................................ 225 Figure 123 Opening the Right and Left Magazine Access Doors ......... 227 Figure 124 Removing the Magazines ........................................................ 228 Figure 125 Removing the PX502 Library.................................................. 231 Figure 126 Removing the Top Cover ........................................................ 233 Figure 127 Moving the Robotics ................................................................ 234 Figure 128 Inserting the Metal Restraint .................................................. 235 Figure 129 Installing the Robotics Restraints........................................... 236 Figure 130 Securing the Robotics............................................................... 237 Figure 131 Preparing the Library for Shipping ....................................... 239 Quantum PX500 Series User’s Guide xii Tables Table 1 SDLT 320 Performance Characteristics................................... 11 Table 2 SDLT 600 Performance Characteristics................................... 12 Table 3 DLT-S4 Performance Characteristics....................................... 13 Table 4 HP LTO Performance Characteristics ..................................... 14 Table 5 HP LTO-3 Performance Characteristics.................................. 15 Table 6 Front Panel Features .................................................................. 21 Table 7 Capacity, PX502 Multiple Library Stack (42U High Rack) .. 33 Table 8 Capacity, PX506 Multiple Library Stack (42U High Rack) .. 34 Table 9 Capacity, PX510 Multiple Library Stack (42U High Rack) .. 34 Table 10 Rack Space Requirements (PX502 and PX506)....................... 36 Table 11 Rack Space Requirements (PX510) .......................................... 37 Table 12 Library Operations Options...................................................... 69 Table 13 Drive Options ............................................................................. 73 Table 14 Cabinet Setup.............................................................................. 74 Table 15 Library Setup .............................................................................. 76 Table 16 Security Setup ............................................................................. 77 Table 17 Import/Export Option Settings ............................................... 83 Quantum PX500 Series User’s Guide xiii Tables Table 18 Quick Status Library Health Conditions ................................ 90 Table 19 Quick Status Health Messages ................................................. 90 Table 20 Statistics Information ................................................................. 96 Table 21 Identification Information....................................................... 107 Table 22 User Information ...................................................................... 109 Table 23 Native Fibre Channel Configuration Options...................... 114 Table 24 Network Configuration Fields ............................................... 117 Table 25 Email Notification .................................................................... 118 Table 26 Send Email Test ........................................................................ 119 Table 27 SNMP Trap Selections ............................................................. 121 Table 28 Library Configuration.............................................................. 123 Table 29 Creating a Partition .................................................................. 126 Table 30 Configuration File Types......................................................... 145 Table 31 Start-up Problems..................................................................... 178 Table 32 OCP Problems........................................................................... 179 Table 33 Robotics (Gripper) Problems .................................................. 180 Table 34 Problems During Library Operation ..................................... 181 Table 35 OCP LED States ........................................................................ 183 Table 36 SCSI SCB LED ........................................................................... 185 Table 37 Fibre Channel SCB LED .......................................................... 186 Table 38 Power Supply LEDs ................................................................. 187 Table 39 Tape Drive LEDs ...................................................................... 188 Table 40 Unit Dimensions/Weight ....................................................... 190 Table 41 Capacities................................................................................... 190 Table 42 Performance Specifications ..................................................... 192 Table 43 Library Performance ................................................................ 192 Table 44 Reliability Specifications ......................................................... 193 Table 45 Tape Drive Specifications........................................................ 194 Table 46 Power ......................................................................................... 194 Quantum PX500 Series User’s Guide xiv Tables Table 47 Climate ....................................................................................... 194 Table 48 Rack Hole Types ....................................................................... 204 Table 49 PX502 Rail Hole Patterns and Mounting Positions ............. 205 Table 50 Library Mounting Hardware.................................................. 206 Table 51 Back Mounting Bracket Orientation ...................................... 212 Table 52 Setting Up the Cabinet............................................................. 224 Quantum PX500 Series User’s Guide xv Preface Audience This document is written for operators of the PX500 Series consisting of the PX502, PX506, and PX510 tape libraries. Purpose This document explains how to use the PX502, PX506, and PX510 tape libraries. Document Organization This document is organized as follows: • Chapter 1, Library Description, provides an overview of the PX500 Series libraries. • Chapter 2, Basic Library Operations, introduces the library OCP screens and explains how to use them to perform basic library operations such as moving tape cartridges within the library, removing the tape cartridge magazines, and viewing library information. • Chapter 3, Quantum PX500 Series Remote Management, explains how to change the library configuration and manage the library using the remote GUI. • Chapter 4, SNMP Trap List, lists the SNMP traps supported by the PX500 series libraries. Quantum PX500 Series User’s Guide xvi Preface • Chapter 5, Troubleshooting, discusses problems you may encounter during the setup and operation of the PX500 Series library. • Appendix A, Specifications, lists the specifications for the PX500 Series libraries. • Appendix B, SDLTtape Cartridge Maintenance, provides guidelines for handling SDLT cartridges and visually inspecting them if necessary. • Appendix C, Installing the PX502 Library, provides installation information for the PX502 library. • Appendix D, Repacking the PX502 Library, provides repacking information for the PX502 library. • Appendix E, Regulatory Statements, provides regulatory information for the PX500 Series libraries. This document concludes with a glossary and a detailed index. Notational Conventions This manual uses the following conventions: Note: Notes emphasize important information related to the main topic. Caution: Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. Warning: Warnings indicate potential hazards to personal safety and are included to prevent injury. This manual uses the following: • Right side of the library — Refers to the right side as you face the component being described. • Left side of the library — Refers to the left side as you face the component being described. Quantum PX500 Series User’s Guide xvii Preface Related Documents Documents related to the PX502, PX506, and PX510 tape libraries are shown below: 0 Quantum PX500 Series Documentation Document No. Title Description 81-81292 PX500 Series Quick Start Provides information on installing the PX502 library in a rack. 81-81301 PX500 Series Tape Drive Installation Instructions Provides information on installing tape drives in the PX500 Series library. 81-81303 PX500 Series Tape Drive Replacement Instructions Provides information on replacing tape drives in the PX500 Series library. 81-81354 FC1202 Fibre Channel Bridge User’s Guide Provides web and serial interface information for the FC1202 Fibre Channel bridge. 81-81539 TC2201 iSCSI Bridge User’s Guide Provides web and serial interface information for the TC2201 iSCSI bridge. 81-81357 PX500 Series Magazine Upgrade Instructions Provides installation information for both the SDLT and LTO tape magazines. 6311658 SNMP Integration Guide Provides integration information for SNMP. 81-81627 PX500 Series DLTSage™ Secure Tape Quick Start Guide Provides information on creating secure keys on your library. Refer to the appropriate product manuals for information about your tape drives and cartridges. Quantum PX500 Series User’s Guide xviii Preface 0 SCSI-2 Specification The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Contacts Quantum company contacts are listed below. 0 Quantum Corporate Headquarters To order documentation on the PX500 Series or other products contact: Quantum Corporation P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101 Technical Publications 0 To comment on existing documentation send e-mail to: [email protected] Quantum Home Page 0 Visit the Quantum home page at: http://www.quantum.com Getting More Information or Help StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and at lower cost. Quantum PX500 Series User’s Guide xix Preface StorageCare Guardian Accelerate service issue resolution with these exclusive Quantum StorageCare services: • Service and Support Website - Register products, license software, browse Quantum Learning courses, check backup software and operating system support, and locate manuals, FAQs, firmware downloads, product updates and more in one convenient location. Benefit today at: www.quantum.com/support. • eSuport - Submit online service requests, update contact information, add attachments, and receive status updates via email. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at: www.quantum.com/support. • StorageCare Guardian - Securely links Quantum hardware and the diagnostic data from the surrounding storage ecosystem to Quantum's Global Services Team for faster, more precise root cause diagnosis. StorageCare Guardian is simple to set up through the internet and provides secure, two-way communications with Quantum’s Secure Service Center. More StorageCare Guardian information can be found at: www.quantum.com/guardian. For further assistance, or if training is desired, contact Quantum Technical Assistance Center: North America: +1-800-284-5101 UK, France and Germany 00800 4 QUANTUM EMEA +44 1256 848 766 For worldwide support: www.quantum.com/contactsupport StorageCare Guardian 0 StorageCare Guardian is a remote monitoring and diagnostic solution that enables Quantum to proactively monitor the health of Quantum products, use diagnostic data to predict possible failures, and determine whether or not the problem involves a Quantum product or other critical component in the environment. Quantum PX500 Series User’s Guide xx Preface StorageCare Guardian Benefits StorageCare Guardian gives the customer added assurance that Quantum will make sure its products are running optimally to ensure maximum operational efficiency. Deploying this solution is easy and enables customers to minimize the costs associated with system downtime and service issues should a problem arise. More Reliable Backups Faster Resolution Time Through continuous 24x7x365 monitoring, StorageCare Guardian proactively checks Quantum systems for common errors and alerts the customer when a Quantum product is underperforming. By proactively identifying red flags, the risk of failed backups and machine downtime can be mitigated. When the system is down, StorageCare Guardian provides the necessary diagnostics data that enables Quantum to identify the root cause and expedite the problem resolution process. Problems that used to take days to fix can now be fixed in minutes. When problems require onsite support, field engineers will have better information along with the right parts necessary to fix the problem. 0 StorageCare Guardian allows Quantum to • Monitor diagnostic data related to Quantum products • Receive alarms that notify Quantum of issues at the customer site • Run diagnostic utilities to more quickly determine the root cause of issues • Initiate remote connection to remote management interface to get more in-depth information about the health of your Quantum product. • Distribute software/firmware upgrades - this will be available as a future enhancement Product Features 0 • Continuous Monitoring - Proactive 7x24x365 monitoring of Quantum products enabling Quantum Support to be alerted on events such as errors or marginal conditions that are defined by the user. Quantum PX500 Series User’s Guide xxi Preface StorageCare Guardian • Root Cause Diagnosis - Allows Quantum to quickly isolate and identify the root cause of a problem. • Rapid Problem Resolution- Quantum can rapidly recommend and/ or implement the corrective actions needed to resolve a problem ensuring minimal impact to the IT environment. • Quantum Remote Software Update - Distributed software update capability allows fast updates to agent software and Quantum hardware installed at customer sites • Real-time Data Collection - Instant on-demand or scheduled diagnostic data collection from Quantum products as well as the ability to run user-defined data collection scripts from agent. • Access Management - Customer has full control over Quantum's access rights and privileges. • Audit Logging - Audit logs are kept for all communications to and from the agent. 0 How it works: 1 Customers can download the StorageCare Guardian agent software from http://www.quantum.com/guardiandownload. 2 Customer installs the StorageCare Guardian agent on any Windows 2000/2003/XP or Solaris 8/9 server located at the customer’s site. 3 The StorageCare Guardian agent monitors Quantum products, and provides information and updates to the Quantum Enterprise Server that resides at Quantum Support. 4 If an error or problem is detected, Quantum queues a request to the StorageCare Guardian agent for data collection or real-time access to the system. 5 The StorageCare Guardian agent checks access policy settings to determine if access is allowed. 6 If approved, the information is transferred to Quantum, or a remote connection is initiated. 7 Quantum Support will diagnose the problem and, if necessary, send the needed parts and/or field personnel to resolve the issue. Quantum PX500 Series User’s Guide xxii Preface StorageCare Guardian 8 Quantum can identify if the backup problem is not associated with the Quantum device and then direct the customer to resolve the issue with appropriate third-party vendor. Quantum PX500 Series User’s Guide xxiii Chapter 1 1 Library Description This chapter provides an overview of the PX500 Series consisting of the PX502, PX506, and PX510 libraries. The chapter is divided into the following sections: • Overview • Tape Drives • Library Features • DLTSage™ Tape Security • Mixed Media Support • Library Scalability (Stacked Configurations) • Getting Started Quantum PX500 Series User’s Guide 1 Chapter 1 Library Description Overview Overview Quantum PX500 Series libraries are automated tape storage and retrieval devices that (depending on library model, see Library Models) may consist of up to 20 tape drives and up to 170 SDLT or 200 LTO tape cartridges. Both SDLT and LTO tape cartridges can be installed in a single library as long as the appropriate magazines and drives are installed. Library Models 1 The PX500 Series libraries consist of the following models: • PX502 Library • PX506 Library • PX510 Library 1 PX502 Library The PX502 library supports up to two tape drives and up to 32 SDLT cartridges or 38 LTO cartridges. Cartridges are stored in two removable cartridge magazines and two fixed slots. # Tape Drives SDLT Quantum PX500 Series User’s Guide 0-2 # Magazines 2 (15 slots per magazine) # Fixed Slots # Cartridges 2 32 2 Chapter 1 Library Description Overview # Tape Drives LTO 0-2 # Magazines 2 (18 slots per magazine) # Fixed Slots # Cartridges 2 38 Figure 1 Slot Numbering, PX502 SDLT Mag 1 0000 0005 0010 0001 0002 0006 0007 0008 0009 0011 0012 0013 0014 0003 0004 Tape drive 1 Tape drive 2 Gripper SDLT magazines have 15 cartridges Quantum PX500 Series User’s Guide Fixed cartridge slots 0015 0016 0017 0018 0019 0020 0021 0025 0022 0023 0024 0027 0028 0026 Mag 2 0030 0031 Top 0029 3 Chapter 1 Library Description Overview Figure 2 Slot Numbering, PX502 LTO Mag 1 0000 0001 0002 0003 0004 0005 0006 0007 0008 0009 0010 0011 0012 0013 0014 0015 0016 0017 Tape drive 1 Tape drive 2 Gripper LTO magazines have 18 cartridges Quantum PX500 Series User’s Guide Fixed cartridge slots 0018 0019 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 0030 0031 0032 0033 0034 0035 Mag 2 0036 0037 Top 4 Chapter 1 Library Description Overview 1 PX506 Library The PX506 library supports up to six tape drives and up to 88 SDLT cartridges or 100 LTO cartridges. Cartridges are stored in four removable cartridge magazines and twenty-eight fixed slots. # Tape Drives Quantum PX500 Series User’s Guide # Magazines # Fixed Slots # Cartridges SDLT 0-6 4 (15 slots per magazine) 28 88 LTO 0-6 4 (18 slots per magazine) 28 100 5 Chapter 1 Library Description Overview Figure 3 Slot Numbering, PX506 SDLT 0010 0011 0012 0013 0004 0009 0014 0015 0016 0017 0018 0019 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 Mag 2 0005 0006 0007 0008 Mag 1 Mag 1 0000 0001 0002 0003 Top Top 9 Fixed cartridge slots 0060 0063 0066 0061 0064 0067 0062 0065 0068 Gripper 9 Fixed cartridge slots Top Left-hand magazines Tape drive 3 Tape drive 5 SDLT magazines have 15 cartridges Quantum PX500 Series User’s Guide Mag 4 Tape drive 6 0072 0073 0074 0075 0076 0077 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 0040 0041 0042 0043 0044 0045 0046 0047 0048 0049 0050 0055 0056 0057 0058 0059 0051 0052 0053 0054 Mag 2 Tape drive 4 0078 0079 0080 0081 0082 0083 0084 0085 0086 0087 Mag 3 Tape drive 1 10 fixed cartridges slots Tape drive 2 0069 0070 0071 Right-hand magazines 6 Chapter 1 Library Description Overview Figure 4 Slot Numbering, PX506 LTO 9 Fixed cartridge slots 0078 0079 0080 0000 0001 0002 0003 0004 0005 0006 0007 0008 0009 0010 0011 0012 0013 0014 0015 0016 0017 0030 0031 0032 0033 0034 0035 Mag 2 0018 0024 0019 0025 0020 0026 0021 0027 0022 0028 0023 0029 Left-hand magazines Top 0075 0076 0077 Mag 1 Top 0072 0073 0074 Gripper 9 Fixed cartridge slots Top Tape drive 2 Tape drive 6 Tape drive 5 LTO magazines have 18 cartridges Quantum PX500 Series User’s Guide Mag 4 Tape drive 3 0090 0091 0092 0093 0094 0095 0096 0097 0098 0099 Mag 3 Tape drive 1 10 fixed cartridges slots Tape drive 2 0081 0082 0083 0084 0085 0086 0087 0088 0089 0036 0037 0038 0039 0040 0041 0042 0043 0044 0045 0046 0047 0048 0049 0050 0051 0052 0053 0054 0055 0056 0057 0058 0059 0060 0061 0062 0063 0064 0065 0066 0067 0068 0069 0070 0071 Right-hand magazines 7 Chapter 1 Library Description Overview 1 PX510 Library The PX510 library supports up to ten tape drives and up to 171 SDLT cartridges or 201 LTO cartridges. Cartridges are stored in ten removable cartridge magazines and twenty-one fixed slots. # Tape Drives Quantum PX500 Series User’s Guide # Magazines # Fixed Slots # Cartridges SDLT 0 - 10 10 (15 slots per magazine) 21 171 LTO 0 - 10 10 (18 slots per magazine) 21 201 8 Chapter 1 Library Description Overview Figure 5 Slot Numbering, PX510 SDLT 0055 0056 0057 0058 0059 0060 0061 0062 0063 0064 0065 0066 0067 0068 0069 0070 0071 0072 0073 0074 Left-hand magazines Quantum PX500 Series User’s Guide 0095 0096 0097 0098 0099 0100 0101 0102 0103 0104 0105 0106 0107 0108 0109 0110 0111 0112 0113 0114 0115 0116 0117 0118 0119 0120 0121 0122 0123 0124 0125 0126 0127 0128 0129 0130 0131 0132 0133 0134 Mag 10 0050 0051 0052 0053 0054 0090 0091 0092 0093 0094 Mag 9 0045 0046 0047 0048 0049 0085 0086 0087 0088 0089 Mag 8 0040 0041 0042 0043 0044 0080 0081 0082 0083 0084 Mag 7 0035 0036 0037 0038 0039 Mag 6 0030 0031 0032 0033 0034 0075 0076 0077 0078 0079 0135 0136 0137 0138 0139 0140 0141 0142 0143 0144 0145 0146 0147 0148 0149 Top Tape Tape drive 2 drive 1 Tape Tape drive 4 drive 3 Tape drive 6 Tape drive 5 Tape Tape drive 8 drive 7 Tape Tape drive 10 drive 9 21 fixed cartridges slots 0025 0026 0027 0028 0029 Mag 5 0020 0021 0022 0023 0024 Mag 4 0015 0016 0017 0018 0019 Mag 3 0010 0011 0012 0013 0014 Mag 2 0005 0006 0007 0008 0009 Mag 1 0000 0001 0002 0003 0004 0150 0151 0152 0153 0154 0155 0156 0157 0158 0159 0160 0161 0162 0163 0164 0165 0166 0167 0168 0169 0170 SDLT magazines have 15 cartridges Right-hand magazines 9 Chapter 1 Library Description Overview Figure 6 Slot Numbering, PX510 LTO 0024 0025 0026 0027 0028 0029 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 0040 0041 0042 0043 0044 0045 0046 0047 0048 0049 0050 0051 0052 0053 Mag 3 0054 0055 0056 0057 0058 0059 0060 0061 0062 0063 0064 0065 0066 0067 0068 0069 0070 0071 Mag 4 0072 0073 0074 0075 0076 0077 0078 0079 0080 0081 0082 0083 0084 0085 0086 0087 0088 0089 0102 0103 0104 0105 0106 0107 0108 0109 0110 0111 0112 0113 0114 0115 0116 0117 0118 0119 0120 0121 0122 0123 0124 0125 0126 0127 0128 0129 0130 0131 0132 0133 0134 0135 0136 0137 0138 0139 0140 0141 0142 0143 0144 0145 0146 0147 0148 0149 0150 0151 0152 0153 0154 0155 0156 0157 0158 0159 0160 0161 0162 0163 0164 0165 0166 0167 0168 0169 0170 0171 0172 0173 0174 0175 0176 0177 0178 0179 Top Tape Tape drive 4 drive 3 Tape drive 5 Tape drive 8 Tape drive 7 Tape Tape drive 10 drive 9 LTO magazines have 18 cartridges Mag 10 Tape drive 6 0180 0181 0182 0183 0184 0185 0186 0187 0188 0189 0190 0191 0192 0193 0194 0195 0196 0197 0198 0199 0200 Mag 9 Tape Tape drive 2 drive 1 21 fixed cartridges slots Mag 5 Quantum PX500 Series User’s Guide Mag 2 Left-hand magazines 0096 0097 0098 0099 0100 0101 Mag 8 0018 0019 0020 0021 0022 0023 0090 0091 0092 0093 0094 0095 Mag 7 0012 0013 0014 0015 0016 0017 Mag 6 0006 0007 0008 0009 0010 0011 Mag 1 0000 0001 0002 0003 0004 0005 Right-hand magazines 10 Chapter 1 Library Description Tape Drives Tape Drives PX500 Series tape libraries are equipped with either SCSI or native Fibre Channel tape drives. One SCSI or Fibre bus is provided for the library robotics (gripper) and for each tape drive installed. SCSI buses are SCSI-2 fast/wide (8/16 bit), Ultra 3 SCSI, Ultra 160, or Ultra 320 SCSI, depending on the drives installed. LVD SCSI configurations have a maximum allowable bus length of 12 meters. To determine the cable length of the bus, measure the lengths of the SCSI cables connecting each device to that bus and add those lengths together. To that total length, add 12.25 inches (31.10 cm) for the internal SCSI cable length of each SCSI tape drive. Tape Drive Types 1 PX500 Series libraries support the following tape drives: • Quantum SDLT320 (SCSI only) • Quantum SDLT600 (SCSI and Native Fibre Channel) • Quantum DLT-S4 (SCSI and Native Fibre Channel) • HP LTO-2 (SCSI only) • HP LTO-3 (SCSI and Native Fibre Channel) Refer to the following tables for tape drive performance characteristics. Both SDLT and LTO tape drive can exist in the same library as long as the appropriate magazines are installed in the library. Table 1 SDLT 320 Performance Characteristics Quantum PX502 SDLT Model (drives/slots) 2/32 Capacity in Terabytes (TB) (160 GB per cartridge) 5.12 *Compressed Capacity in TB (320 GB per cartridge) 10.24 Throughput (GB/hr) based on 16 MB/sec transfer rate 115.2 *Compressed Throughput (GB/hr) based on 32 MB/ sec transfer rate 230.4 * Compressed capacity assumes a 2:1 compression ratio. Quantum PX500 Series User’s Guide 11 Chapter 1 Library Description Tape Drives Quantum PX506 SDLT Model (drives/slots) 6/88 Capacity in Terabytes (TB) (160 GB per cartridge) 14.8 *Compressed Capacity in TB (320 GB per cartridge) 28.16 Throughput (GB/hr) based on 16 MB/sec transfer rate 345.6 *Compressed Throughput (GB/hr) based on 32 MB/ sec transfer rate 691.2 * Compressed capacity assumes a 2:1 compression ratio. Quantum PX510 SDLT Model (drives/slots) 10/171 Capacity in Terabytes (TB) (160 GB per cartridge) 27.36 *Compressed Capacity in TB (320 GB per cartridge) 54.72 Throughput (GB/hr) based on 16 MB/sec transfer rate 576 *Compressed Throughput (TB/hr) based on 32 MB/ sec transfer rate 1.152 * Compressed capacity assumes a 2:1 compression ratio. Table 2 SDLT 600 Performance Characteristics Quantum PX502 SDLT Model (drives/slots) 2/32 Capacity in Terabytes (TB) (300 GB per cartridge) 9.6 *Compressed Capacity in TB (600 GB per cartridge) 19.2 Throughput (GB/hr) based on 36 MB/sec transfer rate 259 *Compressed Throughput (GB/hr) based on 72 MB/ sec transfer rate 518 * Compressed capacity assumes a 2:1 compression ratio. Quantum PX500 Series User’s Guide 12 Chapter 1 Library Description Tape Drives Quantum PX506 SDLT Model (drives/slots) 6/88 Capacity in Terabytes (TB) (300 GB per cartridge) 26.4 *Compressed Capacity in TB (600 GB per cartridge) 52.8 Throughput (GB/hr) based on 36 MB/sec transfer rate 777 *Compressed Throughput (TB/hr) based on 72 MB/ sec transfer rate 1.6 * Compressed capacity assumes a 2:1 compression ratio. Quantum PX510 SDLT Model (drives/slots) 10/171 Capacity in Terabytes (TB) (300 GB per cartridge) 51 *Compressed Capacity in TB (600 GB per cartridge) 102 Throughput (TB/hr) based on 36 MB/sec transfer rate 1.3 *Compressed Throughput (TB/hr) based on 72 MB/ sec transfer rate 2.6 * Compressed capacity assumes a 2:1 compression ratio. Table 3 DLT-S4 Performance Characteristics Quantum PX502 DLT-S4 Model (drives/slots) 2/32 Capacity in Terabytes (TB) (800 GB per cartridge) 25.6 *Compressed Capacity in TB (1600 GB per cartridge) 51.2 Throughput (GB/hr) based on 60 MB/sec transfer rate 432 *Compressed Throughput (GB/hr) based on 120 MB/ sec transfer rate 864 * Compressed capacity assumes a 2:1 compression ratio. Quantum PX500 Series User’s Guide 13 Chapter 1 Library Description Tape Drives Quantum PX506 DLT-S4 Model (drives/slots) 6/88 Capacity in Terabytes (TB) (800 GB per cartridge) 70.4 *Compressed Capacity in TB (1600 GB per cartridge) 140.8 Throughput (TB/hr) based on 60 MB/sec transfer rate 1.3 *Compressed Throughput (TB/hr) based on 120 MB/ sec transfer rate 2.6 * Compressed capacity assumes a 2:1 compression ratio. Quantum PX510 DLT-S4 Model (drives/slots) 10/171 Capacity in Terabytes (TB) (800 GB per cartridge) 136.8 *Compressed Capacity in TB (1600 GB per cartridge) 273.6 Throughput (TB/hr) based on 60 MB/sec transfer rate 2.2 *Compressed Throughput (TB/hr) based on 120 MB/ sec transfer rate 4.4 * Compressed capacity assumes a 2:1 compression ratio. Table 4 HP LTO Performance Characteristics Quantum PX502 HP LTO Model (drives/slots) 2/38 Capacity in Terabytes (TB) (200 GB per cartridge) 7.6 *Compressed Capacity in TB (400 GB per cartridge) 15.2 Throughput (GB/hr) based on 30 MB/sec transfer rate 216 *Compressed Throughput (GB/hr) based on 60 MB/ sec transfer rate 432 * Compressed capacity assumes a 2:1 compression ratio. Quantum PX500 Series User’s Guide 14 Chapter 1 Library Description Tape Drives Quantum PX506 HP LTO Model (drives/slots) 6/100 Capacity in Terabytes (TB) (200 GB per cartridge) 20 *Compressed Capacity in TB (400 GB per cartridge) 40 Throughput (GB/hr) based on 30 MB/sec transfer rate 648 *Compressed Throughput (TB/hr) based on 60 MB/ sec transfer rate 1.3 * Compressed capacity assumes a 2:1 compression ratio. Quantum PX510 HP LTO Model (drives/slots) 10/201 Capacity in Terabytes (TB) (200 GB per cartridge) 40 *Compressed Capacity in TB (400 GB per cartridge) 80 Throughput (TB/hr) based on 30 MB/sec transfer rate 1.1 *Compressed Throughput (TB/hr) based on 60 MB/sec transfer rate 2.2 * Compressed capacity assumes a 2:1 compression ratio. Table 5 HP LTO-3 Performance Characteristics Quantum PX502 HP LTO-3 Model (drives/slots) 2/38 Capacity in Terabytes (TB) (400 GB per cartridge) 15.2 *Compressed Capacity in TB (800 GB per cartridge) 30.4 Throughput (TB/hr) based on 80 MB/sec transfer rate 5.8 *Compressed Throughput (TB/hr) based on 160 MB/sec transfer rate 11.5 * Compressed capacity assumes a 2:1 compression ratio. Quantum PX500 Series User’s Guide 15 Chapter 1 Library Description Tape Drives Quantum PX506 HP LTO-3 Model (drives/slots) 6/100 Capacity in Terabytes (TB) (400 GB per cartridge) 40 *Compressed Capacity in TB (800 GB per cartridge) 80 Throughput (TB/hr) based on 80 MB/sec transfer rate 17.3 *Compressed Throughput (TB/hr) based on 160 MB/sec transfer rate 34.6 * Compressed capacity assumes a 2:1 compression ratio. Quantum PX510 HP LTO-3 Model (drives/slots) 10/201 Capacity in Terabytes (TB) (400 GB per cartridge) 80 *Compressed Capacity in TB (800 GB per cartridge) 160 Throughput (TB/hr) based on 80 MB/sec transfer rate 28.8 *Compressed Throughput (TB/hr) based on 160 MB/sec transfer rate 57.6 * Compressed capacity assumes a 2:1 compression ratio. Note: When fewer than the maximum number of drives are installed in a Quantum PX500 Series library, the tape drives must occupy consecutive drive bays, beginning with drive bay 1. If a drive experiences read/write errors when the AutoClean function is enabled, the library issues an error message stating that drive cleaning is required. Without user intervention, the library gripper replaces the data cartridge with a cleaning Quantum PX500 Series User’s Guide 16 Chapter 1 Library Description Library Features cartridge. When the cleaning procedure finishes, the library gripper returns the data cartridge to the drive. Note: When a cleaning cartridge has completed its 20-use limit, it is automatically exported from the library, requiring a new one to be loaded through the load port. Library Features Front Panel 1 Figure 7 illustrates the features of the PX502 library front panel. Figure 8 illustrates the features of the PX506 library front panel. Figure 9 illustrates the features of the PX510 library front panel These features are described in table 6. Quantum PX500 Series User’s Guide 17 Chapter 1 Library Description Library Features Figure 7 PX502 Front Panel PX502 Operator control panel (OCP) Quantum PX500 Series User’s Guide 18 Chapter 1 Library Description Library Features Figure 8 PX506 Front Panel PX506 Operator control panel (OCP) Quantum PX500 Series User’s Guide 19 Chapter 1 Library Description Library Features Figure 9 PX510 Front Panel PX510 Operator control panel (OCP) Quantum PX500 Series User’s Guide 20 Chapter 1 Library Description Library Features Table 6 Front Panel Features Feature Description Operator control panel (OCP) The operator control panel consists of the following elements: • OCP display The OCP displays library status information and allows you to access the library menus. These menus allow you to view or change the library settings and run diagnostic tests. The OCP is discussed in detail in chapter 2. • Five OCP buttons These buttons in combination with the OCP are used to scroll through screens and select options or commands. The functionality of these buttons changes depending on the currently displayed OCP screen. The power button is used to turn the library on and off. • Light emitting diode (LED) indicator The operator control panel has one LED indicators: • Steady green - indicates a idle state • Flashing green - indicates a busy state • Flashing amber - indicates an attention state • Steady amber - indicates an error Magazine access doors These doors protect the data cartridge magazines. Quantum PX500 Series User’s Guide 21 Chapter 1 Library Description Library Features Internal Layout 1 Figure 10 illustrates the internal layout of a PX502 library. Figure 11 illustrates the internal layout of a PX506 library. Figure 10 PX502 Internal Layout Elevator 2 fixed bins Right cartridge magazine Tape drives Left cartridge magazine Gripper Quantum PX500 Series User’s Guide 22 Chapter 1 Library Description Library Features Figure 11 PX506 Internal Layout Elevator Fixed bins (19 on right side) Cartridge Magazines (2 on right side) Tape drives Gripper Tape drives Fixed bins (9 on left side) Cartridge Magazines (2 on left side) Quantum PX500 Series User’s Guide 23 Chapter 1 Library Description Library Features Figure 12 PX510 Internal Layout (Right-View) Fixed bins (21 on right side) Elevator Cartridge Magazines (5 on right side) (21 on right side) Tape drives Gripper Quantum PX500 Series User’s Guide 24 Chapter 1 Library Description Library Features Figure 13 PX510 Internal Layout (Right-View) Cartridge Magazines (5 on left side) (21 on right side) Tape drives Quantum PX500 Series User’s Guide 25 Chapter 1 Library Description Library Features Each cartridge magazine holds 15 SDLT cartridges or 18 LTO cartridges. The bins in the left magazines are numbered from 1 through 15 (18 in LTO libraries) from front to back. The bins in the right magazines are numbered from 1 through 15 (18 in LTO libraries) from back to front. The PX502 has two fixed slots behind the right magazine. The PX506 has twenty-eight fixed cartridge slots, nine above each left and right magazine and ten in a column at the back of the library. PX510 has twenty one fixed slots in a column at the back of the library. Fixed slots are used for data cartridges, or for cleaning cartridges, which are moved to a tape drive when the drive requires cleaning. A bar code reader is attached to the library’s robotic hand. This bar code reader automatically identifies the cartridges in the library, if the cartridges are fitted with acceptable bar code labels. Back Panel 1 The library back panel provides access to the following items: • System Controller Board (SCB) • Power Supplies • CPCI Card Cage • Tape Drives • Cooling Fans 1 System Controller Board (SCB) The system controller board (SCB) contains the library firmware and processor. Two Ethernet ports are available for remote management of the library. The SCB (when not in surrogate mode) also provides a connection to a host system. There are three types of SCBs: Quantum PX500 Series User’s Guide • SCSI SCB - provides two SCSI ports for a host connection and a tape drive connection • Fibre Channel SCB - provides a single Fibre Channel port for a host connection • Surrogate SCB (PX502 Only) - provides the ability to allow the SCSI bus on tape drive one to also act as the media changer 26 Chapter 1 Library Description Library Features 1 Power Supplies The power supplies provide redundant power to the library. The PX502 can contain up to two power supplies (one power supply in the base unit). The PX506 can contain up to four power supplies (two power supplies in the base unit). The PX510 contains six power supplies. 1 CPCI Card Cage The CPCI (compact PCI) card cage provides space for option cards such as the FC1202 Fibre Channel bridge and TC2201 iSCSI bridge. The PX502 can contain one option card. The PX506 can contain up to four option cards. The PX510 can contain up to six option cards. 1 Tape Drives The PX502 can contain up to two tape drives. The PX506 can contain up to six tape drives. The PX510 can contain up to ten tape drives. :DUQLQJ +D]DUGRXV 0RYLQJ 3DUWV .HHS )LQJHUV DQG 2WKHU %RG\ 3DUWV $ZD\ :KHQ 5HPRYLQJ DQG ,QVWDOOLQJ 7DSH 'ULYHV :DUQXQJ *HIlKUOLFKH EHZHJOLFKH 7HLOH +DOWHQ 6LH GLH )LQJHU XQG DQGHUH .|USHUWHLOH ZHJ ZHQQ 6LH %DQGODXIZHUNH HQWIHUQHQ XQG DQEULQJHQ Cooling Fans 1 Both the PX506 and PX510 contain cooling fans in the library chassis in addition to the cooling fans located in each tape drive and power supply. The PX506 and PX510 both contain two cooling fans in the library chassis. Figure 14 illustrates the back panel of the PX502 library. Figure 15 illustrates the back panel of the PX506 library. Figure 16 illustrates the back panel of the PX510 library. Quantum PX500 Series User’s Guide 27 Chapter 1 Library Description Library Features Figure 14 PX502 Back Panel System controller board Power supplies Quantum PX500 Series User’s Guide Power connectors CPCI card cage Tape drives 28 Chapter 1 Library Description Library Features Figure 15 PX506 Back Panel Cooling fan CPCI card cage Cooling fan System controller board Power connectors Tape drives Power supplies x 4 Quantum PX500 Series User’s Guide Tape drives x 6 29 Chapter 1 Library Description Library Features Figure 16 PX510 Back Pane Cooling fans CPCI card cage System controller board Power connectors Tape drives x 10 Power supplies x 6 Power connectors Quantum PX500 Series User’s Guide 30 Chapter 1 Library Description DLTSage™ Tape Security DLTSage™ Tape Security The PX500 Series tape libraries with DLT-S4 tape drives are capable of utilizing DLTSage Tape security. DLTSage Tape Security is a unique solution designed to prevent unauthorized access to tape cartridges which is particularly valuable when protecting tapes that are transported offsite. DLTSage Tape Security is a firmware feature designed into the DLT-S4 tape drive which uses an electronic key to prevent or allow reading and writing of data on to a tape cartridge. This key is managed through the remote management pages of the PX500 Series tape library (see chapter 3, “Quantum PX500 Series Remote Management,”). DLTSage Tape Security is available at no additional cost as an integrated feature in of the DLT-S4 tape drive and PX500 Series tape library (firmware version 20 or later). Mixed Media Support The PX500 Series libraries are capable of supporting mixed media in the same library (SDLT and LTO media) tape drives and media in the same library frame. You must have at least one magazine type (SDLT or LTO) for each tape drive type (SDLT or LTO). Library Scalability (Stacked Configurations) The PX502, PX506, and PX510 library modules can be used as stand-alone libraries, or combined with other PX500 Series library modules in a standard 19-inch rack to form a larger library system (called a multiple Quantum PX500 Series User’s Guide 31 Chapter 1 Library Description Library Scalability (Stacked Configurations) library stack). The multiple library or stacked configuration appears as a single large capacity library to the host (see figure 17). Note: Figure 17 Multiple Library Stack (Cross Section It is recommended to place the Master library in the middle of the library stack for improved performance. Bottom robot lifting pass through into top library Pass through in top library Top gripper Table 7 lists the capacities of all the sizes of multiple library stacks created using PX502 library modules. Table 8 lists the capacities of all multiple library stacks created using PX506 library modules. Table 9 lists the capacities of all multiple library stacks created using PX510 library modules.You can obtain different capacities by combining PX502, PX506, and PX510 library modules in a multiple library stack. Quantum PX500 Series User’s Guide 32 Chapter 1 Library Description Library Scalability (Stacked Configurations) Table 7 Capacity, PX502 Multiple Library Stack (42U High Rack) # of PX502 Library Modules Max. # of Tape Drives SDLT LTO Native Compressed† Native Compressed† Native Compressed† Native Compressed† Native Compressed† # of Cartridges* 1 2 32 40 5.1 10.2 9.6 19.2 26.4 52.8 7.6 15.2 15.2 30.4 2 4 64 80 10.2 20.4 19.2 38.4 52.8 105.6 14.4 28.8 28.8 57.6 3 6 96 120 15.3 30.6 28.8 57.6 79.2 158.4 22.0 44.0 44.0 88.0 4 8 128 160 20.4 40.8 38.4 76.8 105.6 211.2 29.6 59.2 59.2 118.4 5 10 160 200 25.5 51 48.0 96.0 132 264 37.2 74.4 74.4 148.8 6 12 192 240 30.6 61.2 57.6 115.2 158.4 316.8 44.8 89.6 89.6 179.2 7 14 224 280 35.7 71.4 67.2 134.4 184.8 369.6 52.4 104.8 104.8 209.6 8 16 256 320 40.8 81.6 76.8 153.6 211.2 422.4 60.0 120.0 120.0 240.0 9 18 288 360 45.9 91.8 86.4 172.8 237.6 475.2 67.6 135.2 135.2 270.4 10 20 320 400 51 102 96 288 264 528 75.2 150.4 150.4 300.8 Capacity (in TB)* SDLT 320 SDLT 600 DLT-S4 HP LTO Gen 2 HP LTO Gen 3 *.The values in the # of Cartridges and Capacity columns assume that all the magazines and fixed cartridge slots are fully populated with data cartridges. †Compressed values assume 2:1 compression ratios. Quantum PX500 Series User’s Guide 33 Chapter 1 Library Description Library Scalability (Stacked Configurations) Table 8 Capacity, PX506 Multiple Library Stack (42U High Rack) # ofPX506 Library Modules Max. # of Tape Drives SDLT LTO Native Compressed† Native Compressed† Native Compressed† Native Compressed† Native Compressed† # of Cartridges* 1 6 88 100 14.8 28.7 26.4 52.8 70.4 140.8 20.0 40.0 40.0 80.0 2 12 176 200 29.6 57.4 52.8 105.6 140.8 281.6 40.0 80.0 80.0 160.0 3 18 264 300 44.4 86.1 79.2 154.8 211.2 422.4 60.0 120.0 120.0 240.0 4 24 352 400 59.2 114.8 105.6 207.6 281.6 563.2 80.0 160.0 160.0 320.0 Capacity (in TB)* SDLT 320 SDLT 600 DLT-S4 HP LTO Gen 2 HP LTO Gen 3 *.The values in the # of Cartridges and Capacity columns assume that all the magazines and fixed cartridge slots are fully populated with data cartridges. †Compressed values assume 2:1 compression ratios. Table 9 Capacity, PX510 Multiple Library Stack (42U High Rack) # ofP X510 Library Modules Max. # of Tape Drives SDLT LTO Native Compressed† Native Compressed† Native Compressed† Native Compressed† # of Cartridges* 1 10 170 200 51 102 136.8 273.6 40 80 80 160 2 20 340 400 102 204 273.6 555.2 80 160 160 320 Capacity (in TB)* Quantum PX500 Series User’s Guide Compressed† Native SDLT 320 SDLT 600 DLT-S4 HP LTO Gen 2 HP LTO Gen 3 34 Chapter 1 Library Description Getting Started *.The values in the # of Cartridges and Capacity columns assume that all the magazines and fixed cartridge slots are fully populated with data cartridges. † Compressed values assume 2:1 compression ratios. Getting Started This chapter describes the procedures necessary to get your Quantum PX500 Series up and running. Have the following equipment and accessories available before installing the library: • SCSI cables to support 1 host bus adapter (HBA) per two tape drives • HBAs in the host • 2 tape drives per SCSI bus) Note: SDLT 600, DLT-S4, and LTO-3 tape drives require a dedicated SCSI bus for each tape drive (1 tape drive per SCSI bus). • Power source (see appendix A on page 189 for power requirements) • Tape cartridges (LTO and/or SDLT) After the Quantum PX500 Series is in it’s final location, the following steps are required to complete the installation: • Installing the Quantum PX500 Series • Cabling the Quantum PX500 Series • Loading Tape Cartridges • Initial Configuration Installing the Quantum PX500 Series 1 The PX500 Series library modules fit into a standard 19-inch wide rack. Refer to figure 10 and figure 11 for rack space requirements. Complete mounting information is provided in the Quantum PX502 Series Quick Start (PN 81-81292-01 A01) and the Quantum PX506 and PX510 Unpacking and Installation Instructions (PN 81-81338-01_A01). Quantum PX500 Series User’s Guide 35 Chapter 1 Library Description Getting Started Table 10 Rack Space Requirements (PX502 and PX506) 1 PX502 library module (4U) 1 PX506 library module (10U) +ROHSDWWHUQ 7RSRIUDFN LQP P LQPP LQPP LQPP LQPP LQPP LQPP 8 LQPP Quantum PX500 Series User’s Guide 36 Chapter 1 Library Description Getting Started Table 11 Rack Space Requirements (PX510) 1 PX510 library module (18U) +ROHSDWWHUQ 7RSRIUDFN LQP P LQPP LQPP LQPP LQPP LQPP LQPP 8 LQPP Quantum PX500 Series User’s Guide 37 Chapter 1 Library Description Getting Started Warning: Cabling the Quantum PX500 Series 1 If the rack is empty at the time of installation, do NOT install the PX-Series modules too high in the rack. The combined weight of the components may cause the rack to become “top heavy” and unstable if installed in the top of an empty rack. If installing a multiple library stack, begin installing the bottom library module first. After the Quantum PX500 Series is in its final location, the tape drives and system controller board must be connected to the backup host system(s). To cable the Quantum PX500 Series: 1 The PX500 Series tape drives and system controller board are accessed from the back of the library (refer to “Connecting to Host Workstations” on page 51). 2 Connect Ethernet port located on the back of the library on the system controller board to the local area network (see figure 18). Figure 18 Connecting the Library to the Local Area Network Ethernet port System controller board PX502 shown Loading Tape Cartridges 1 Before operating the library, load the appropriate tape cartridges (LTO or SDLT) into the library starting with the left-hand panels (see “Library Models” on page 2 for slot locations). Quantum PX500 Series User’s Guide 38 Chapter 1 Library Description Getting Started Initial Configuration 1 The Quantum PX500 Series must be initially configured with an IP address before the remote management software is available. Refer to “Using the OCP” on page 60 for information on configuring your PX500 Series network information and preparing for operation. Quantum PX500 Series User’s Guide 39 Chapter 2 2 Basic Library Operations This chapter describes the following basic library operating procedures: • Installing Tape Cartridges • Preparing the Library for Operation • Turning the Library On and Off • Using the OCP Installing Tape Cartridges To install tape cartridges: 1 Label each cartridge (see “SDLT Cartridges” on page 43 and “LTO Cartridges” on page 45 for information on cartridge labels). 2 Set the write-protect switch to either write protect or write enable (see “SDLT Cartridges” on page 43 and “LTO Cartridges” on page 45 for information on write-protect switches). Quantum PX500 Series User’s Guide 40 Chapter 2 Basic Library Operations Installing Tape Cartridges 3 Place cartridges (right side up) in the fixed slots and magazines: a Open the library doors (see “Library Operations” on page 68 to open the library doors). Note: b In a PX506 and PX510 library, the bottom doors must be open to open the top doors. Remove the magazines (see “Library Operations” on page 68 to release the magazines). Note: You have approximately 10 seconds to open the doors and remove the magazines. If you did not complete the operation, repeat the steps. Note: In a PX506 and PX510 library, only the bottom magazines must be released from the OCP. All other magazines can be removed without being released. Load the tape cartridges in the magazines and fixed bins. It is recommended to start loading tape cartridges in magazine 1, bin 0000 (see “Library Models” on page 2 for magazine and bin locations). c Warning: d Replace the magazines in the library. e Close the library doors. Caution: Quantum PX500 Series User’s Guide Do NOT reach into the library to load tape cartridges into the fixed bins. Use the Move page located on the Operations tab from the remote management pages (see chapter 3 on page 85) to move tape cartridges from the magazines into the fixed bins. Placing the cartridges in the bins upside down can cause damage to the library (see figure 20 for SDLT cartridges and figure 21 for LTO cartridges). 41 Chapter 2 Basic Library Operations Installing Tape Cartridges Caution: Taking ESD Precautions 2 Handle tape cartridges with care. Do not drop or bang them, or place them near sources of electromagnetic interference. Rough handling can displace the tape leader, making the cartridge unusable and potentially hazardous to the tape drives. Loss of data could result from damaged tape cartridges inserted in tape drives. Components within the PX500 Series contain static-sensitive parts. To prevent damage to these parts while performing installation, maintenance, or replacement procedures, observe the following precautions: • Keep the cabinet turned off during all installation, maintenance, and replacement procedures. • Keep the cabinet power cord connected to a grounded power outlet except when working with AC electrical components. Warning: Avoid contact with the power supplies, EMI filter, and all other AC electrical components while the cabinet is connected to a power outlet. Unplug all AC cords to remove power from equipment. • Use an antistatic wrist strap when touching internal cabinet components. To use the wrist strap properly, place the band around your wrist and attach the clip to the cabinet frame. Keep the strap on until you are ready to close the cabinet doors. • Keep static-sensitive parts in their shipping containers until ready for installation. • Do not place static-sensitive parts on any metal surface. If you need to put down a static-sensitive part, place it inside its protective shipping bag or on a grounded antistatic mat. Quantum PX500 Series User’s Guide 42 Chapter 2 Basic Library Operations Installing Tape Cartridges • Avoid direct contact with static-sensitive parts. Avoid touching connectors and discrete components. • Close cabinet door and access panel when not working on the cabinet. • Be very careful when installing the cabinet or handling components in dry climates or environments where cold weather heating is used. Environments such as these with lower relative humidity have greater potential to produce static electricity. Note: SDLT Cartridges 2 In environments with high potential for static electricity, take additional precautions such as the use of an antistatic smock or a grounded antistatic mat. The following section shows you how to label SDLT tape cartridges, as well as setting the write-protect switch and proper orientation. 2 Labeling Attaching a barcode label to each tape cartridge enables the cabinet to identify the cartridge quickly, thereby speeding up inventory time. The SDLT cartridge label has eight characters (e.g. AAANNNS#). The first six characters are called the volume identifier which is made up of three alpha characters and three numeric characters. These characters allow each cartridge to have a unique identifier. The last two characters are called the media identifier and indicate the following media types: • S1 = SDLT 220 • S2 = SDLT 320 • S3 = SDLT 600 • S4 = DLT-S4 Note: You cannot choose the sequence of labels inside the bar code label packs. No two packs are ever the same to avoid issues with duplicate bar code IDs. Place the label in the slide-in slot on the front of the cartridge (see figure 19). Quantum PX500 Series User’s Guide 43 Chapter 2 Basic Library Operations Installing Tape Cartridges Figure 19 Inserting a Barcode Label (SDLT) Slide-in slot Note: Only use barcode labels that have been designed for cartridges. Do not adhere labels to a cartridge anywhere except the slide-in slot. Setting the Write-Protect Switch 2 Each tape cartridge has a write-protect switch similar to that shown in figure 20. This switch determines whether new data can be written to the cartridge (write-enabled) or whether data on the cartridge is protected from being erased or overwritten (write-protected). Set the write-protect switch to enabled when inserting new cartridges into the library. Set the write-protect switch to protected archiving tape cartridges. Proper Insertion Orientation 2 Refer to figure 20 for proper label placement, write protection settings and insertion orientation. Quantum PX500 Series User’s Guide 44 Chapter 2 Basic Library Operations Installing Tape Cartridges Figure 20 SDLT Cartridges Ins Insertion arrow ert thi s en di nto the s lo t Barcode label Orange window Write protect Slide left LTO Cartridges 2 Write enable Slide right (default) (SDLT cartridge shown) LTO tape cartridges are different in size to the SDLT cartridges as well as in the barcode labeling and write-protect switch setting (see figure 21). The LTO cartridge label has eight characters (e.g. AAANNNL#). The first six characters are called the volume identifier which is made up of three alpha characters and three numeric characters. These characters allow each cartridge to have a unique identifier. The last two characters are called the media identifier and indicate the following media types: • L1 = LTO generation 1 (LTO) • L2 = LTO generation 2 (LTO-2) • L3 = LTO generation 3 (LTO-3) Note: Quantum PX500 Series User’s Guide You cannot choose the sequence of labels inside the bar code label packs. No two packs are ever the same to avoid issues with duplicate bar code IDs. 45 Chapter 2 Basic Library Operations Installing Tape Cartridges Adhesive-backed barcode labels are used on LTO tape cartridges. Refer to figure 21 for proper label placement, write protection settings and insertion orientation. Figure 21 LTO Cartridges I ns Slide left (default) ert Insertion arrow thi s en di nto the slo t Write enable Write protect Slide right Barcode label A B C 1 2 3 L 1 Caution: Cleaning Cartridges 2 LTO tape drive media cannot be degaussed due to the fact that it uses "magnetic servos." Do not attempt to degauss LTO tape drive media. If this media is degaussed, it will no longer work. Cleaning cartridges are used when a tape drive within the library requires cleaning. When Autoclean is enabled (either through the OCP or remote management screens), the library will automatically clean the tape drive when needed. A fixed bin (see “Library Models” on page 2 for bin locations) is generally used to store a cleaning cartridge, however, the cartridge can be placed anywhere in the library. When the library completes the inventory, the system stores the cleaning cartridge location so it will be available when a tape drive requires cleaning. Both SDLT and LTO cleaning cartridge labels begin with CLN (see figure 22 for SDLT and figure 23 for LTO). Quantum PX500 Series User’s Guide 46 Chapter 2 Basic Library Operations Installing Tape Cartridges Figure 22 SDLT Cleaning Cartridges Figure 23 LTO Cleaning Cartridges Quantum PX500 Series User’s Guide 47 Chapter 2 Basic Library Operations Preparing the Library for Operation Preparing the Library for Operation To prepare the cabinet for operation: • Close the Cabinet Doors and Access Panels • Connecting to Host Workstations Close the Cabinet Doors and Access Panels 2 The PX500 Series libraries have doors covering the tape cartridge magazines. 1 Close the front doors until they latch: • PX502 - see figure 24 • PX506 - see figure 25 • PX510 - see figure 26 Figure 24 Closing the PX502 Front Doors Left door Right door Quantum PX500 Series User’s Guide 48 Chapter 2 Basic Library Operations Preparing the Library for Operation Figure 25 Closing the PX506 Front Doors Left doors Right doors Quantum PX500 Series User’s Guide 49 Chapter 2 Basic Library Operations Preparing the Library for Operation Figure 26 Closing the PX510 Front Doors Left doors Right doors Quantum PX500 Series User’s Guide 50 Chapter 2 Basic Library Operations Preparing the Library for Operation Connecting to Host Workstations 2 Connect the SCSI or Fibre Channel cables as shown in the following figures: 2 PX502 Cabling Configurations • PX502 Cabling Configuration (SCSI) • PX502 Cabling Configuration (Surrogate) • PX502 Cabling Configuration (Native Fibre Channel) 2 PX506 Cabling Configurations • PX506 Cabling Configuration (SCSI) • PX506 Cabling Configuration (Native Fibre Channel) 2 PX510 Cabling Configurations • PX510 Cabling Configuration (SCSI) • PX510 Cabling Configuration (Native Fibre Channel) Note: Quantum ships sufficient SCSI cables and terminators with the libraries to set up two-drives per SCSI bus. Stacked Configuration 2 • PX502 Stacked Cabling Configuration Quantum PX500 Series User’s Guide 51 Chapter 2 Basic Library Operations Preparing the Library for Operation Figure 27 PX502 Cabling Configuration (SCSI) Host computer Tape drive 2 SCSI jumper cables Quantum PX500 Series User’s Guide Tape drive 1 SCSI terminator 52 Chapter 2 Basic Library Operations Preparing the Library for Operation Figure 28 PX502 Cabling Configuration (Surrogate) Host computer Tape drive 2 Tape drive 1 SCSI surrogate cabling shown. Native Fiber Channel systems also have the host connected to SCSI terminator tape drive one. SCSI jumper cables Figure 29 PX502 Cabling Configuration (Native Fibre Channel) Fibre Channel host/SAN Tape drive 2 Tape drive 1 LTO-2, -3 native Fibre Channel drives shown. SDLT 600 and DLT-S4 native Fibre Channel drives have only one FC port Fibre Channel ports Quantum PX500 Series User’s Guide 53 Chapter 2 Basic Library Operations Preparing the Library for Operation Figure 30 PX506 Cabling Configuration (SCSI) Tape drive 2 Tape drive 1 Tape drive 4 Tape drive 3 Tape drive 6 Tape drive 5 SCSI jumper Host computer SCSI jumper Host computer SCSI jumper SCSI terminators Host computer Quantum PX500 Series User’s Guide 54 Chapter 2 Basic Library Operations Preparing the Library for Operation Figure 31 PX506 Cabling Configuration (Native Fibre Channel) Tape drive 2 Tape drive 1 Fibre Channel host/SAN Fibre Channel ports Tape drive 4 LTO-2, -3 native Fibre Channel drives shown. SDLT 600 and DLTS4 native Fibre Channel drives have only one FC port Quantum PX500 Series User’s Guide Tape drive 6 Tape drive 3 Tape drive 5 Fibre Channel ports Fibre Channel ports 55 Chapter 2 Basic Library Operations Preparing the Library for Operation Figure 32 PX510 Cabling Configuration (SCSI) SCSI jumper Tape drive 2 Tape drive 1 Tape drive 4 Tape drive 3 Tape drive 6 Tape drive 5 SCSI jumper SCSI terminators Host computer Host computer SCSI jumper Host computer Tape drive 8 Tape drive 7 Host computer SCSI terminators Tape drive 10 Tape drive 9 Host computer SCSI jumper Quantum PX500 Series User’s Guide 56 Chapter 2 Basic Library Operations Preparing the Library for Operation Figure 33 PX510 Cabling Configuration (Native Fibre Channel) Tape drive 2 Tape drive 4 Tape drive 1 Tape drive 3 Fibre Channel ports Fibre Channel host/SAN Tape drive 6 Tape drive 5 Fibre Channel ports Fibre Channel ports Tape drive 8 Tape drive 7 Fibre Channel ports LTO-2, -3 native Fibre Channel drives shown. SDLT 600 and DLT-S4 native Fibre Channel drives have only one FC port Quantum PX500 Series User’s Guide Tape drive 10 Tape drive 9 Fibre Channel ports 57 Chapter 2 Basic Library Operations Preparing the Library for Operation Figure 34 PX502 Stacked Cabling Configuration Host computer PX502 (master library) Ethernet Tape drive 2 Tape drive 1 PX502 (slave library) Tape drive 2 Tape drive 1 Host computer PX502 (slave library) Tape drive 2 Tape drive 1 Host computer The library host and Ethernet network are connected only to the Master library. Quantum PX500 Series User’s Guide 58 Chapter 2 Basic Library Operations Turning the Library On and Off Turning the Library On and Off This section explains: • Turning On the Library • Turning Off the Library • Placing the Library On-line or Off-line Turning On the Library 2 To turn on the library: 1 Verify that: • Power cables are firmly in place • All doors are closed 2 Push the power button located in the lower left-hand corner of the OCP (see figure 35). During the power up sequence, the library performs an inventory. The power up sequence can take several minutes. Figure 35 Turning On the Library OCP Power button Quantum PX500 Series User’s Guide 59 Chapter 2 Basic Library Operations Using the OCP Turning Off the Library 2 To turn off the library: 1 Push the power button located on the front of the library and hold for approximately 1 second (see figure 35). The library begins the shutdown sequence. The shutdown sequence can take up to two minutes to complete. Placing the Library Online or Off-line 2 With the library turned on, press the button corresponding to Ops on the OCP to access the Operations screen. Select Library Operations and then Library on/offline to turn the library off-line. Select Yes or No to confirm the library state change. For more information on the Operations screen, see “Library Operations” on page 68. Using the OCP The operator control panel (OCP) is located on the front of the library. The menus on the OCP allow you to obtain information about the library, execute library commands, and test library functions. Before using the OCP to perform library functions, familiarize yourself with the: • Home Screen • OCP Buttons Home Screen 2 The first screen the OCP displays after library initialization is the main screen. This screen displays library status and provides information on the number of tape drives, slots, and serial number (see figure 2). Quantum PX500 Series User’s Guide 60 Chapter 2 Basic Library Operations OCP Components OCP Home Screen 2 Library status To select this function Press this button Power button OCP Buttons Button labels Push buttons 2 At the bottom of each OCP screen are four button labels. These labels indicate the functions of the four push buttons below the OCP. To select a function, press the push button directly below the button label on the OCP screen. The OCP also contains a power button for turning the library on and off. OCP Components The OCP allows the user to perform various functions on the Quantum PX500 Series library. Table Figure 36 provides a list of the OCP functionality available from the Home screen (see figure 2). Quantum PX500 Series User’s Guide 61 Chapter 2 Basic Library Operations OCP Components Figure 36 OCP Component Tree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uantum PX500 Series User’s Guide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hapter 2 Basic Library Operations OCP Components The following sections provide information on each function available from the Quantum PX500 Series OCP: • Info Screen • Operations Screen • Setup Screen • Diags Screen Info Screen 2 The Info screen provides access to library information such as hardware status, event logs, and statistics. To access the Info screen, press Info from the Home screen. The OCP displays the Info screen (see figure 37): Figure 37 Info Screen Enter The Info screen provides the following choices: • Overview Information • Hardware Information • Event Logs • Statistics Information Overview Information 2 To view overview information: Quantum PX500 Series User’s Guide 63 Chapter 2 Basic Library Operations OCP Components 1 From the Info screen, use the up and down arrows to highlight Overview and press Enter. The Overview screen displays (see figure 38): Figure 38 Overview Screen The Overview screen displays the following information about the library: • Firmware revision • Time and date the firmware was built 2 Press Back or Next to review the network information such as the current IP address, network mask, and gateway information. 3 When you are finished viewing overview information, press Exit to return to the Info screen. Quantum PX500 Series User’s Guide 64 Chapter 2 Basic Library Operations OCP Components Hardware Information 2 To view hardware information: 1 From the Info screen, use the up and down arrows to highlight Hardware and press Enter. The Hardware screen displays (see figure 39): Figure 39 Hardware Screen Exit The Hardware screen displays the following information (see table 40): Figure 40 Hardware Information Quantum PX500 Series User’s Guide Hardware Information Description System System information displays the overall sensor details for the library. Doors Door information displays the door sensor details. Power Supply Power supply information displays the power supply sensor details. Robotics Robotics information displays the robotic sensor details. OCP OCP information displays the OCP sensor details. Drives Drives information displays the tape drive sensor details. 65 Chapter 2 Basic Library Operations OCP Components 2 Use the up and down arrows to highlight the information you wish to display and press Enter. 3 When you are finished viewing the hardware information, press Exit to return to the Info screen. Event Logs 2 To view the event logs: 1 From the Info screen, use the up and down arrows to highlight Event Logs and press Enter. The Event Log screen displays (see figure 41). Figure 41 Event Log Screen Exit 2 Use the up and down arrows to highlight the event type you wish to view (Hardware, Software, Code updates, or Boot events). The OCP displays the event severity list. 3 Use the up and down arrows to highlight the severity type you wish to view (All, Critical, Warning, and Informational). The OCP displays the event or list of events in the specific severity category. Use the Back and Next buttons to move between events. 4 When you are finished viewing the event logs, press Exit to return to the Info screen. Refer to chapter 4 on page 150 for detailed event information. Statistics Information 2 To view statistics information: Quantum PX500 Series User’s Guide 66 Chapter 2 Basic Library Operations OCP Components 1 From the Info screen, use the up and down arrows to highlight Statistics and press Enter. The Statistics screen displays (see figure 42): Figure 42 Statistics Screen Exit The Statistics screen displays the following information about the library: Quantum PX500 Series User’s Guide • ElapsTm – seconds since boot. • PCycles – total number of power cycles or reboots. • SlotGet – count of cartridge retrievals from slots. • SlotPut – count of cartridge deliveries to slots. • SltRetG – count of retries in retrievals from slots. • SltRetP – count of retries in deliveries to slots. • DrvGet – count of cartridge retrievals from drives. • DrvPut – count of cartridge deliveries to drives. • DrvRetG – count of retries in retrievals from drives. • DrvRetP – count of retries in deliveries to drives. • DrvLdR – count of retries for cartridge loads in drives. • DrvUnlR – count of retries for cartridge unloads in drives. • XYmove – count of horizontal moves. • Zmove – count of vertical moves. • Pmove – count of extension moves. • Rmove – count of rotation moves. 67 Chapter 2 Basic Library Operations OCP Components • XYretry – count of horizontal move retries. • Zretry – count of vertical move retries. • Pretry – count of extension move retries. • Rretry – count of rotation move retries. When you are finished viewing the statistics information, press Exit to return to the Info screen. Operations Screen 2 The Operations (Ops) screen allows the user to view the status and issue commands to the cabinet and tape drives. To access the Operations screen, press Ops from the Home screen. The OCP displays the Operations screen (see figure 43): Figure 43 Operations Screen Exit The Ops screen provides the following choices: • Library Operations • Find Tape • Move Tape • Drive Operations • Scan Inventory Library Operations 2 To view library operations information: Quantum PX500 Series User’s Guide 68 Chapter 2 Basic Library Operations OCP Components 1 From the Ops screen, use the up and down arrows to highlight Library Operations and press Enter. The Library Operations screen displays (see figure 44): Figure 44 Library Operations Screen The following library operations options are available (see table 12): Table 12 Library Operations Options Library Operations Options Library on/offline Description When the cabinet is online, the library is ready for host communication and for backup jobs to proceed. When the cabinet is offline, the host is no longer able to communicate with the library. Self tests, diagnostics, and inventory can only be performed when the library is offline. Use the up and down arrows to highlight Library on/offline and press Enter to toggle the library online or offline. Press Yes to confirm the command or No to cancel. Release magazines Use the up and down arrows to highlight Release magazines and press Enter to view the release magazines screen. Select the magazine you wish to release and press Enter. Press Exit to cancel. Note: If there are no magazines installed or if the magazines are configured as load ports, this line will not display. Quantum PX500 Series User’s Guide 69 Chapter 2 Basic Library Operations OCP Components Library Operations Options Description Park for shipping Note: You must remove all tape cartridges from the library prior to parking the library robotics for shipment. Use the up and down arrows to highlight Park for shipping and press Enter to move the robot to a safe position for transport. After the robot is in it’s final position, the library shuts down. After the library is shut down, you must complete the repacking procedure before transporting the library (see appendix D on page 229). 2 When you are finished viewing the library operations information, press Exit to return to the Ops screen. 2 Find Tape To view media or tape cartridge information: 1 From the Ops screen, use the up and down arrows to highlight Find Tape and press Enter. The Match Label screen displays (see figure 45): Figure 45 Match Label Screen 2 Use the up and down arrows to cycle through the alpha, numeric, or wildcard (?) characters to enter the tape cartridge label. After each character, press Enter. Quantum PX500 Series User’s Guide 70 Chapter 2 Basic Library Operations OCP Components If a match is found, the cartridge type and location displays. 3 If more than one match is found, a list of matching cartridges displays. Select the tape cartridge from the list and press Enter. The tape cartridge type and location displays. 2 Move Tape To view the move tape screen: 1 From the Ops screen, use the up and down arrows to highlight Move Tape and press Enter. The Move From screen displays (see figure 46): Figure 46 Move From Screen To move a tape cartridge within the library: Note: If this is a master library in a multiple library stack, you cannot move cartridges from one library into another. You can only move cartridges manually from one library into another via the remote management pages (see chapter 3 on page 85). 2 Use the up and down arrows to select a magazine, tape drive, or fixed slot group and press Enter. The Move from screen displays a list of storage bins within the selected magazine, tape drive, fixed slot group, and hand/top passthru. 3 Use the up and down arrows to select a tape cartridge from an occupied bin and press Enter. Quantum PX500 Series User’s Guide 71 Chapter 2 Basic Library Operations OCP Components The Move to screen displays a list of magazine, tape drive, or fixed slot groups. 4 Use the up and down arrows to select a magazine, tape drive, or fixed slot group to receive the cartridge and press Enter. The Move to screen displays a list of storage elements within the selected magazine, tape drive, or fixed slot group. 5 Use the up and down arrows to select an empty bin to receive the tape cartridge and press Enter. The Move in progress screen displays. When the tape cartridge has completed the move, a Success screen displays. 6 When you are finished moving tape cartridges, press Exit to return to the Ops screen. Drive Operations 2 To perform a drive operation: 1 From the Ops screen, use the up and down arrows to highlight Drive Operations and press Enter. The Drive Operations screen displays (see figure 47): Figure 47 Drive Operations Screen 1 Use the up and down arrows to select a tape drive and press Enter. The following drive options are available (see table 13): Caution: Quantum PX500 Series User’s Guide Ensure that the tape drive does not contain a tape cartridge prior to powering down the tape drive. 72 Chapter 2 Basic Library Operations OCP Components Table 13 Drive Options Device Options Description Drive Pwr on This option powers on a specific tape drive within the cabinet. Pwr off This option shuts down a specific tape drive within the cabinet in preparation for tape drive removal. Reset This option re initializes a specific tape drive within the cabinet. 2 When you are finished viewing tape drive information, press Exit to return to the Ops screen. 2 Scan Inventory To perform an inventory of the library: 1 From the Ops screen, use the up and down arrows to highlight Scan Inventory and press Enter. The Success screen displays. Press Done to complete. Setup Screen 2 The Setup screen allows the user to view or edit various library settings such as date and time, network and host bus information. To access the Setup screen, press Setup from the Home screen. The OCP displays the Setup screen (see figure 43): Figure 48 Setup Screen Enter Quantum PX500 Series User’s Guide 73 Chapter 2 Basic Library Operations OCP Components The Setup screen provides the following choices: • Cabinet Setup • Partitions Setup • Security • Network • Date and Time 2 Cabinet Setup To view the cabinet setup screen: 1 From the Setup screen, use the up and down arrows to highlight Cabinet Setup and press Enter. The Cabinet Setup screen displays (see figure 49): Figure 49 Cabinet Setup Screen The Cabinet Setup screen displays the following options (see table 14): Table 14 Cabinet Setup Quantum PX500 Series User’s Guide Cabinet Setup Description Host bus Select the host bus option to view or edit the SCSI IDs for the changer (library) and tape drives. The Host bus option also allows you to set the Fibre Channel settings for any Fibre Channel tape drives installed. Loop ID, topology, and speed for each tape drive can be set. 74 Chapter 2 Basic Library Operations OCP Components Cabinet Setup Description Stack role Select the stack role option to view or set the library stack role (stand alone, master, or slave). Left load port Select the left load port options to enable/disable the left load port and also to designate one column or the entire magazine as a load port. Right load port Select the right load port options to enable/disable the right load port and also to designate one column or the entire magazine as a load port. Drive FUP from tape Select the magazine or fixed that contains the firmware update cartridge (FUP) and then the specific tape drive to update. The library must be offline to update the tape drive firmware. Full Inventory When full inventory is on, the library will complete a full inventory of the tape cartridges whenever a door is opened. When full inventory is off and a load port is accessed, the library will only inventory the load port and not the entire library. 2 When you are finished viewing the cabinet setup information, press Exit to return to the Setup screen. Partitions Setup 2 To view or edit the partition information: 1 From the Setup screen, use the up and down arrows to highlight Partitions and press Enter. The Partitions Setup screen displays (see figure 50): Quantum PX500 Series User’s Guide 75 Chapter 2 Basic Library Operations OCP Components Figure 50 Library Setup Screen The Partitions Setup screen displays the following options (see table 15): Table 15 Library Setup Partitions Setup Description Barcode swap Select the barcode swap to change the barcode swap option (enable/disable). When enabled, the media type prefix is swapped from the back of barcode to the beginning. Emulation Select the emulation option to change the library emulation mode. Emulation options are: PX500 or P2000. Auto clean Select the auto clean option to change the library autoclean mode (enable/disable). When enabled, the library will automatically load a cleaning cartridge when a tape drive requests a cleaning. Configure Slots The configured slots option allows you to designate the number of slots available and reported to the host. Use the up and down arrows to highlight Configure Slots and press Enter. Enter the number of configured slots and press Enter. The library will reconfigure with the new slot count. 2 When you are finished viewing/editing the library setup information, press Exit to return to the Setup screen. Quantum PX500 Series User’s Guide 76 Chapter 2 Basic Library Operations OCP Components 2 Security To view or edit the security information: 1 From the Setup screen, use the up and down arrows to highlight Security and press Enter. The Security screen displays (see figure 51): Figure 51 Security Screen The Security screen displays the following options (see table 15): Table 16 Security Setup Security Setup Description Set admin PIN The admin PIN allows access to all areas of the OCP. Select Set admin PIN and use the up and down arrows to cycle through the PIN numbers. Press Enter to accept each digit and press Enter twice after the last digit of the PIN. You must verify the PIN number. The admin PIN can be 0 to 8 characters long, numbers only. Set operator PIN The operator PIN only allows access to the Info or Ops menus of the OCP. The operator cannot change any library settings. Select Set operator PIN to set the operator PIN. use the up and down arrows to cycle through the PIN numbers. Press Enter to accept each digit and press Enter twice after the last digit of the PIN. You must verify the PIN number. The operator PIN can be 0 to 8 characters long, numbers only. Quantum PX500 Series User’s Guide 77 Chapter 2 Basic Library Operations OCP Components Note: OCP passwords are independent of the remote management passwords. 2 When you are finished viewing/editing the security setup information, press Exit to return to the Setup screen. 2 Network To view or edit the network information: 1 From the Setup screen, use the up and down arrows to highlight Network and press Enter. The Network screen displays (see figure 50): Figure 52 Network Screen The Network screen allows you to view or edit the following network settings: Note: The network settings (IP address, subnet mask, and default gateway) are only active when DHCP is disabled. • DHCP (default setting) • IP address • Subnet mask • Default gateway • Ethernet 0 2 Use the up and down arrows to select the network setting you wish to view or edit and press Enter. Quantum PX500 Series User’s Guide 78 Chapter 2 Basic Library Operations OCP Components a To enable/disable DHCP, press Yes to enable DHCP or No to disable DHCP. If your library is not connected to a network which uses a DHCP server to assign IP information, disable this function b To set the IP address, subnet mask, and gateway, use the up and down arrows to select the appropriate number and press Enter to accept. Note: For the network information such as the IP address to be active, the library must reboot. To reboot the library, see “Reboot Library” on page 141. 3 When you are finished viewing/editing the network information, press Exit to return to the Setup screen. Date and Time 2 To view or edit the date and time information: 1 From the Setup screen, use the up and down arrows to highlight Date and Time and press Enter. The Date and Time screen displays (see figure 53): Figure 53 Date and Time Screen 2 Use the up and down arrows to view or edit the date and time information. Press Enter to advance to the next choice. After you have edited the final setting (seconds), press Save to accept the new settings. 3 When you are finished viewing/editing the date and time information, press Exit to return to the Setup screen. Quantum PX500 Series User’s Guide 79 Chapter 2 Basic Library Operations OCP Components Diags Screen 2 The Diagnostics screen allows the user to perform diagnostic tests on the library. To access the Diagnostics screen, press Diags from the Home screen. The OCP displays the Diagnostics screen (see figure 54): Figure 54 Diagnostic Screen Enter The Diagnostics screen provides the following choices: • System-level Tests • Component Tests • Subsystem Tests System-level Tests 2 To execute a system-level test: 1 From the Diags screen, use the up and down arrows to highlight System-level Test and press Enter. The System-level Test screen displays (see figure 55): Figure 55 System-level Test Screen Quantum PX500 Series User’s Guide 80 Chapter 2 Basic Library Operations OCP Components The System-level Test screen provides the following diagnostic tests: • Health test • Self tests • Calibration stats • Random Load/Unload • Random (Slots Only) • Random (Drive Focus) • Sequential bins • Sequential drives 2 Use the up and down arrows to select the system test and press Enter to execute. 3 When you are finished executing system-level tests, press Exit to return to the Diags screen. 2 Subsystem Tests To execute a subsystem test: 1 From the Diags screen, use the up and down arrows to highlight Subsystem Tests and press Enter. The Subsystem Tests screen displays (see figure 56): Figure 56 Subsystem Tests Screen The Subsystem Tests screen provides the following diagnostic tests: Quantum PX500 Series User’s Guide • XYZ assembly test • Hand assembly test 81 Chapter 2 Basic Library Operations OCP Components 2 Use the up and down arrows to select the subsystem test and press Enter to execute. 3 When you are finished executing subsystem tests, press Exit to return to the Diags screen. 2 Component Tests To execute a component test: 1 From the Diags screen, use the up and down arrows to highlight Component Tests and press Enter. The Component Tests screen displays (see figure 57): Figure 57 Component Tests Screen The Component test screen provides the following diagnostic tests: • XY test • Y tests • Rotation stats • Translation test • Camera test • Temperature test • Home position 2 Use the up and down arrows to select the component test and press Enter to execute. 3 When you are finished executing component tests, press Exit to return to the Diags screen. Quantum PX500 Series User’s Guide 82 Chapter 2 Basic Library Operations Load Port Configuration Load Port Configuration Load ports are used to import or export tape cartridges from the library. When configured as a load port, your backup application will automatically use these bins when exporting or importing tape cartridges. The bottom left and right magazines in each library can be configured to provide the following load port elements: • Single column load port (5 slots SDLT/6 slots LTO) • Magazine load port (15 slots SDLT/18 Slots LTO) Tech Tip: Deciding between a single column and an entire magazines as a load port depends on the amount of tape cartridges you typically import/export from the library. If you generally import or export small numbers of tape cartridges to and from the library, a single column should be sufficient. If you import or export large numbers of tape cartridges, an entire magazine as a load port would be beneficial. Each of the load ports are configured independently so that one load port can be configured as a column and the other load port can be configured as a column or as a magazine. When set for a single column load port, the magazine is physically restricted to allow access to the first column in the magazine only. When set for a 15-slot load port, the entire magazine can be removed (the same for a 18-slot LTO magazine). The load port option is set using the operator control panel Setup menu. The settings are listed in table 17 and illustrated in figure 58. Table 17 Import/Export Option Settings Quantum PX500 Series User’s Guide Setting Manual Access SCSI Element None None Storage element Single column Single column Import/Export element Magazine Entire magazine Import/Export element 83 Chapter 2 Basic Library Operations Load Port Configuration Figure 58 Load Port Settings Mag 1 Single column load port Mag 1 Full magazine load port Quantum PX500 Series User’s Guide PX502 shown 84 Chapter 3 3 Quantum PX500 Series Remote Management The Quantum PX500 Series library utilizes a web-based interface which allows you to configure and manage the library from a remote workstation on the same network. The Quantum PX500 Series library is managed through the following web pages (accessible using Internet browser software installed on the host computer): • Status allows you to view the following: hardware status, event logs, and statistics • Operations allows you to perform cabinet operations remotely such as cartridge movement and inventory requests and drive operations • Setup allows you to setup cabinet identification, user information, SCSI IDs, network information, events, date and time information, partitioning, and secure tape information. • Utilities allows the user to run cabinet utilities remotely. • Reference links to related sites. • Logout allows the user to log out of the library remote management pages. Quantum PX500 Series User’s Guide 85 Chapter 3 Quantum PX500 Series Remote Management Quantum PX500 Series Web Pages Quantum PX500 Series Web Pages The internet browser software is not supplied with the Quantum PX500 Series library; you must obtain and install it independently. The Quantum PX500 Series library supports the following internet browsers: • Microsoft Internet Explorer 6.1 or later You can download this software from http://www.microsoft.com. Note: To optimize performance, all browsers should have both cookies and pop-ups enabled. This allows the refresh activities of the remote management web pages to work appropriately. Java 1.4.2 or above available from http://www.java.com should also be installed to support applets that automatically refresh pages and display pop-ups for warnings and critical events. • Mozilla Suite 1.7 on Solaris 10 You can download this software from http://www.mozilla.org • Firefox 1.0.6 on Windows You can download this software from http://www.mozilla.org • Java Plug-in 1.4.2 or later You can download this software from http://www.java.com Quantum PX500 Series Web Page Menu Items 3 The following figures depict the menu items available from the Quantum PX500 Series Web Pages: • Figure 59 provides the default menus for the PX500 Series web pages • Figure 60 provides an additional menu for tape security features available with the DLT-S4 tape drives. When this feature is enabled, the menu displays as part of the Setup page. Quantum PX500 Series User’s Guide 86 Chapter 3 Quantum PX500 Series Remote Management Quantum PX500 Series Web Pages Figure 59 Quantum PX500 Series Web Page Menu Items Status Operations Overview Identification Find Date and Time Setup Find Barcode Library Information Setup Cont. Events Email Model number Find Media Model Software Version Logical Map Serial Number Physical Map Library Name Warning Contract Number Informational Hardware Status Move Cabinet Source Serial number Partition SCB temp. Element BackPlane status Position BackPlane temp. Destination System power... Partition SCB volt. (1.2v) SCB volt. (1.8v) SCB volt. (2.5v) SCB volt. (3.3v) SCB volt. (5.0v) cPCI card (12v) Fan sp. (RPM) OCP OCP status Drive # Address Remove Users Drives Partition Action Full Name Critical Warning Informational Health Test Test Type Cabinet IEEE ID Runs MAC Address Continuous Slots Start Test Load Ports Time zone Health Tests Auto adjust. Sub-Sys. Tests Fax Reset Pager Email Add to Event List Physical Map Load ports (L/R) Partitions Partition List Remove All Partition Config. SCSI/Fibre Cabinet Name Comp. Tests Maintenance Conf. Files Action Cabinet Browse Upload Firmware Browse Power on time Drive serial # # of power cycles Device Magazines Drive Type State # slot/port gets SCSI ID Drives Drive Number Cabinet Drive Activity Event Log # slot/port puts LUN Load Ports # slot/port get retries Vendor SCSI LUN # slot/port put retries Model # drive gets Serial Number From: date/time # drive puts Revision To: date/time # drive get retries Connectivity View Events Category All errors Hard errors Soft errors Update errors Boot errors # drive put retries Network Cabinet # En. Auto Cln. Em. P-Series En. Bar. Swap Configured Slots # drive load retries Network Infor. # drive unload retries # XY motor moves Email server Infor. Domain Email server IP Address Primary DNS Default Mask Secondary DNS Obtain DHCP # picker moves # XY motor retries Hostname From: # Z motor moves # rot. motor moves Cabinet Partion Options # Z motor retries # picker retries # rot. motor retries Quantum PX500 Series User’s Guide Field Service Drives Sys. Level Tests Drive present Cabinets Default Gateway Cabinet Information Cabinet Current time Drive fan RPM IEEE ID MAC Address Serial Number Assign Role Library Serial Number Action Lib. Level Tests Library Config. Model Software Version Partition Previous Results Address Library Information IP Address Time Administrator Links Subnet Mask System Tests Logout About Start Test Date Operator Reference Select Cabinet User Name Phone Cabinet # Event Types System Tests Password Pwr Off Logical Map Trap Dest. Partition Fib. Bridge Rescan Verify password Pwr On Library Statistics SNMP Comm. Names Reboot Library Park for Shipping Date and Time Drive Power Drive # Send test Library Online/Offline User Name Drive Reg. tmp OCP temp. Drives Company User Information Drive Operations Drive Status Business Inform. Physical Map Logical Map Pwr sply (24v) E-mail Users List Physical Map Pwr sply pres. Position Position Left mag. door Power Supply Recipients Non-recipients Logical Map Right mag. door Power Supply # Location Users Partition Critical Description Element Inventory Doors Message Type Utilities Upload Drive Image Browse Logs Drive Log View Log FA Log Cabinet Retrieve Camera Image View Image New Image En./Dis. Telnet Download FA Log Select Cabinet Retrieve Log Ch. Service Pass. 87 Chapter 3 Quantum PX500 Series Remote Management Quantum PX500 Series Web Pages Figure 60 Quantum Tape Security Menus Setup Secure Key Protection Mode Never write... Only write... Write to all... Enable/Disable... Enable all drives Disable all drives Select drives Select Secure Key Sec. Key Name Date Created Assign Secure Key Find Sec. Cart. Barcode Sec. Name, Date Create Secure Key Sec. Key Name Secure Key Verify Sec. Key Delete Secure Key Unused Keys Inactive Keys Active Keys Backup Secure Key Encryption Key Verify Encr. Key Upload Secure Key Encryption Key File Name Quantum PX500 Series User’s Guide 88 Chapter 3 Quantum PX500 Series Remote Management Quantum PX500 Series Web Pages Accessing PX500 Series Web Pages 3 To access the Quantum PX500 Series web pages: 1 On the host computer, open the internet browser software. 2 In the Address field, type http://IPaddress/ where IP address is the IP address for the Quantum PX500 Series. (see “Setup” on page 106). 3 Enter the username and password and click OK. Note: The default username and password is admin. The Overview page displays (see figure 61): Figure 61 Overview Page Banner area Quick status Navigation area Content area Using the Quantum PX500 Series Web Pages 3 The first page that displays when you access the Quantum PX500 Series web pages is the Quantum PX500 Series Overview page (see figure 61). This page includes information on the Quantum PX500 Series such as library name, date and time, and includes a dynamic graphic which changes colors depending on the library health. Quantum PX500 Series User’s Guide 89 Chapter 3 Quantum PX500 Series Remote Management Quantum PX500 Series Web Pages The Overview page is divided into five distinct sections: • Banner • Quick status • Navigation area • Content area The banner frame displays the corporate logo and product name. The contents frame displays a list of the Quantum PX500 Series web pages. To view a page, click its corresponding link. The management frame displays the page you selected. To return to a previous web page, click the browser’s Back button. Quick Status 3 The Quick Status icon provides the current health status for the library. Refer to the following tables (table 18 and table 19) for quick status library health conditions. Table 18 Quick Status Library Health Conditions Quick Status Icon Library Health Description Library health: OK. The library health is OK. Library health: The library health is in a Critical state (needs attention) Critical Table 19 Quick Status Health Messages Quantum PX500 Series User’s Guide Quick Status Messages Description Online and Offline These messages indicate the current availability status of the library. Init Error The library has failed to initialize. Review the hardware status page and contact Quantum Customer Support if necessary. 90 Chapter 3 Quantum PX500 Series Remote Management Quantum PX500 Series Web Pages Quantum PX500 Series User’s Guide Quick Status Messages Description Stopped The gripper has stopped. Check the error log and contact Quantum Customer Support if necessary. Door Open A library door is open. Tape Cleaning A tape drive is being cleaned. Moving A tape cartridge is being moved. Code Update The library is in the process of upgrading the system code. Wait until the process is complete Initializing The library is in the process of coming online. Wait until the library becomes online. Power Down The library is powering down. Wait for the unit to shutdown. Communication Down The library is in the process of shutting down. Library communication will resume when the library powers on. Over Temp The library has exceeded the maximum temperature threshold. Review the hardware status page and contact Quantum Customer Support if necessary. Diagnostic The library is executing a diagnostic test. Wait for the test to complete. 91 Chapter 3 Quantum PX500 Series Remote Management Status Status The Status page displays the general status or health of the library as well as specific hardware status. The page also provides access to event logs as well as library statistics. The Status page is divided into the following sections: • Overview Page • Hardware Status Page • Event Log Page • Statistics Page Overview Page 3 To access the Overview page, from any page, click Status from the navigation bar. The management frame displays the Status page (see figure 62). Figure 62 Status Page Quantum PX500 Series User’s Guide 92 Chapter 3 Quantum PX500 Series Remote Management Status Hardware Status Page 3 The Hardware status page displays the library component status within the library. To access the Hardware page, from the Status page, click on the Hardware tab at the top of the page. The Hardware Status page displays (see figure 63): Figure 63 Hardware Status Page Hardware components Library components within the library are displayed in a tree-like fashion. A red background indicates critical or failed condition. Related values or error messages are listed under details. To view the status of a library component 1 Click on a plus sign to expand a branch and display the status of related subcomponents. Click on a minus sign to collapse a branch. Click Expand All/Collapse All to expand or collapse all branches. Some components, such as drives, are displayed as a link. Clicking on the link will open a detail window displaying all data related to the component. Quantum PX500 Series User’s Guide 93 Chapter 3 Quantum PX500 Series Remote Management Status Event Log Page 3 The Event Log page allows the user to view events that occur on the library. These events are divided into the following categories: • All - views all events in all categories • Hard - views only hardware related events • Soft - views only software related events • Update - views only events related to library update functions • Boot - views only events related to library boot sequence To access the Event Log page, from the Status page, click on the Event Log tab at the top of the page. The Event Log page displays (see figure 64): Figure 64 Event Log Page To view an Event Log: Quantum PX500 Series User’s Guide 94 Chapter 3 Quantum PX500 Series Remote Management Status 1 In the Event Log page, change the From and To areas to reflect the time range of the event log you wish to view. Click the up and down arrows to change the hour and/or minute values by increments of one. Double-clicking will increment or decrement the value by 5. You may also type in a valid hour (0 - 24) or minute (0 - 59). Note: The default date/time range is one hour prior to the current time and day. 2 Select desired categories and priority levels (critical, warning, or informational) for the event list. 3 Click View to display the list. Note: Search time will vary depending on the time range entered. A smaller window displays the information matching the range, category, and priority specified. Statistics Page 3 The Statistics page allows the user to view library statistics for the entire library or certain components within the library. The following table shows the statistics available from the Statistics page: Quantum PX500 Series User’s Guide 95 Chapter 3 Quantum PX500 Series Remote Management Status Table 20 Statistics Information Cabinet or Component Statistical Information Cabinet (library) Time since last power-on (seconds) Time processing robot commands (seconds) Estimated number of power cycles Attempted slot/port picks Attempted slot/port places Attempted drive picks Attempted drive places Number of individual horizontal moves Number of individual vertical moves Number of individual extension moves Number of individual gripper moves Number of individual depth moves Number of individual rotary moves Number of horizontal retries Number of vertical retries Quantum PX500 Series User’s Guide 96 Chapter 3 Quantum PX500 Series Remote Management Status Cabinet or Component Statistical Information Number of extension retries Number of gripper retries Number of depth retries Number of rotary retries Number of drive place retries Number of drive pick retries Number of partially gripped cartridge retries Number of drive load retries Number of barcode scan retries Number of slot/port pick retries Number of slot/port place retries To access the Statistics page, from the Status page, click on the Statistics tab at the top of the page. The Statistics page displays (see figure 65): Quantum PX500 Series User’s Guide 97 Chapter 3 Quantum PX500 Series Remote Management Operations Figure 65 Statistics Page Note: Statistics for individual elements (a specific drive, slot, or port) are included in the element detail window and can be viewed by clicking on a drive, slot, or port link from zoom windows accessed via the Operations pages. The zoom windows are opened by clicking on the panel or cluster name from physical or logical maps. Operations The Operations page is divided into the following sections: • Find Page • Move Page • Inventory Page • Drives Page Quantum PX500 Series User’s Guide 98 Chapter 3 Quantum PX500 Series Remote Management Operations Accessing the Operations Page 3 To access the Operations page, click Operations from the contents frame. The management frame displays the Operations page (see figure 62). Figure 66 Operations Page Find Page 3 The Find page allows the user to find and locate specific barcodes within the library as well as view the library contents (slots, ports, drives, gripper, or address). To access the Find page, from the Operations page, click on the Find tab at the top of the page. The Find page displays (see figure 67): Quantum PX500 Series User’s Guide 99 Chapter 3 Quantum PX500 Series Remote Management Operations Figure 67 Find Page Find barcode Find Media ID Select physical/logical map The Find page is divided into the following sections: • Find Barcode • Find Media ID • Select Map Find Barcode 3 The find barcode section allows the user to find a specific barcode (or partial barcode) within the library and view its location. To find a barcode or partial barcode: 1 Enter a barcode, or partial barcode with wildcards (*,?) in the barcode field. Note: Leaving the barcode field empty will result in listing all barcode labels within the library. 2 Click Find. Quantum PX500 Series User’s Guide 100 Chapter 3 Quantum PX500 Series Remote Management Operations A separate window displays the barcode(s) sharing the barcode string entered in the barcode field. Click the individual barcode label to display the corresponding cartridge detail page. 3 Find Media ID The show contents section allows the user to locate a specific media ID within the library (slots, ports, drives, gripper, or address) To find a media ID: 1 Enter a media ID, or partial ID with wildcards (*, ?) in the Media ID field. Note: Leaving the media ID field empty will result in listing all barcode labels within the library. 2 Click Find. A separate window displays the media ID(s) sharing the string entered in the media ID field. Click the individual barcode label to display the corresponding cartridge detail page. 3 Select Map The select map section allows the user to view the library in either a physical or logical view. To toggle between physical and logical map, click the Physical/Logical Map button in the map section. Note: The Physical/Logical Map information is displayed at the bottom of each Operations page. Physical Map: A physical view displays a high level physical representation of the library. Slots, magazines, drives, and fixed slots are displayed as a panel located on either the left, rear, or right wall of the library. Clicking on the panel name opens a zoom view of the panel (i.e. similar to pulling out a loadport or drawer) displaying all elements (slots, ports, or drives) in a spreadsheet format. Note: Quantum PX500 Series User’s Guide The physical map may show gaps in the element numbering depending on the load port configuration. 101 Chapter 3 Quantum PX500 Series Remote Management Operations Logical Map: A logical map displays slots, magazines, drives, and fixed slots. Clicking on the panel name opens a zoom view of the panel (i.e. similar to pulling out a loadport or drawer) displaying all elements (slots, ports, or drives) in a spreadsheet format. From the zoom view, clicking on an element opens a detail window. Note: 3 Move Page Under the Logical Map view, an option to print the view to a local printer is available by clicking on the Print View link located in the upper left-hand corner of the Logical Map section. The Move page allows the user to move a single cartridge from a source (slot, port, drive, or address) to a destination (slot, port, drive, or address). Note: The library must be off-line to move a cartridge. To access the Move page, from the Operations page, click on the Move tab at the top of the page. The Move page displays (see figure 68): Figure 68 Move Page Move cartridge Source Destination Quantum PX500 Series User’s Guide 102 Chapter 3 Quantum PX500 Series Remote Management Operations To move a cartridge: 1 Select a cabinet, source element (slot, drive, address, or hand), and enter a starting position and count. If the count field is left empty, only the starting cartridge is moved. Note: The hand is the robotic gripper used to move cartridges in the library. If the library is in a stacked environment with other PX500 Series libraries, the pass-thru slot is available as a source element. 2 Select a destination cabinet, element, and position. If more than one cartridge is moved, the position entered in as a destination is the first one filled, consecutive elements must be empty. Inventory Page 3 The Inventory page allows the user to perform an inventory on all elements within the library or specific element ranges. Note: The library must be off-line to perform an inventory. To access the Inventory page, from the Operations page, click on the Inventory tab at the top of the page. The Inventory page displays (see figure 69): Quantum PX500 Series User’s Guide 103 Chapter 3 Quantum PX500 Series Remote Management Operations Figure 69 Inventory Page Inventory To perform an inventory: 1 Select the cabinet or library to inventory. 2 Click Apply to perform the inventory. The progress of the inventory displays in a separate window. Drives Page 3 The Drives page allows the user to perform the following actions on the tape drives within the library: • Reset - re initializes the tape drive • Power off - shuts down the tape drive • Power on - powers on the tape drive To access the Drives page, from the Operations page, click on the Drives tab at the top of the page. The Drives page displays (see figure 69): Quantum PX500 Series User’s Guide 104 Chapter 3 Quantum PX500 Series Remote Management Operations Figure 70 Drives Page Drive operations To perform an action on a tape drive(s) 1 Select a cabinet and enter a tape drive number 2 Select the action to perform (power off, power on, or reset). Caution: Ensure that the tape drive does not contain a tape cartridge prior to powering down the tape drive. 3 Click Apply to perform the action. The drive actions are performed. Quantum PX500 Series User’s Guide 105 Chapter 3 Quantum PX500 Series Remote Management Setup Setup The Setup page is divided into the following sections: • Identification • Users • Key Users • SCSI/Fibre • FC/iSCSI Bridge - Only if a Fibre Channel or iSCSI bridge is present • Network • Events • Date & Time • Library • Partitions • Field Service • Secure Key Note: The Secure Key tab is only available under the Setup page when the secure key administrator (skadmin) is logged onto the system AND a secure key capable tape drive (DLT-S4) is installed in the library. • Secure Key Best Practices and Tape Migration Accessing the Setup Page 3 To access the Setup page, click Setup from the contents frame. The management frame displays the Setup page (see figure 62). Quantum PX500 Series User’s Guide 106 Chapter 3 Quantum PX500 Series Remote Management Setup Figure 71 Setup Page Identification 3 The identification information is used to identify the library to assist customer support when servicing the library. 1 To access the Identification page, from the Setup page, click on the Identification tab at the top of the page. The Identification page displays (see figure 71). 2 Edit the identification information as desired (see table 24 for a description of the fields). 3 Click Save when complete. Table 21 Identification Information Quantum PX500 Series User’s Guide Field Description Model Display only. Not entered by user Serial Number Display only. Not entered by user Library Name* Enter a name to identify this specific library 107 Chapter 3 Quantum PX500 Series Remote Management Setup Users 3 Field Description Contract Number* Enter the contract number for the library. This is used to identify the library to customer support. Asset Number Customer internal tracking number. Location Enter the location of the library. This helps to identify the library when remotely controlling multiple machines. Description Enter a short description of the library. Company* Enter the company name where the library is located Address* Enter the company address where the library is located * Indicates a required field. This section allows users to be added to the library configuration. The user access is also controlled from this section as well as email notification. 1 To access the Users page, from the Setup page, click on the Users tab at the top of the page. The Users page displays (see figure 72). Quantum PX500 Series User’s Guide 108 Chapter 3 Quantum PX500 Series Remote Management Setup Figure 72 Users Page 2 Edit the user information as desired (see table 22 for a description of the fields). Note: The username and password are limited to 7 characters. 3 Click Apply when complete. 4 To remove a user, select the user check box and click Remove User. Table 22 User Information Quantum PX500 Series User’s Guide Field Description Full Name* Enter the full name of the user User Name* Enter a user name. The user name can be no more than seven characters. Password/Verify Password* Enter a password. The password can be no more than seven characters. 109 Chapter 3 Quantum PX500 Series Remote Management Setup Key Users 3 Field Description Assign Role Select either Administrator or Operator for user privileges. An operator only has access to library status information. An administrator has access to all areas of the remote management pages. Address* Enter an address for the user’s location Phone Enter the users phone number Fax Enter the users fax number Pager Enter the users pager number E-mail* Enter the users email address Add to Events Email List Adds this user to the email events list. * Indicates a required field. The Key User is the only user that has the ability to create, modify, and delete a Secure Key for the library. The Key User also has the ability to enable and disable Secure Capable Drives for reading and writing data to and from tapes using the Secure Keys. Creating a Key User 3 When a user is created with administrator privileges (other than the default admin user), the Create Key User section appears at the bottom of the Users page (see figure 73). Quantum PX500 Series User’s Guide 110 Chapter 3 Quantum PX500 Series Remote Management Setup Figure 73 Create Key User To create a Key User: Note: Only users with administrator privileges (other than the default administrator) can create a secure user. There is only one Key User and the username is always skadmin. 1 Enter a secure password. Note: Key User Passwords must be at least four characters long and include at least one non-alphanumeric character. Spaces, double quotes (“), and blank passwords are rejected. Key User Password and Verify Password must match. 2 Verify the secure password by entering the password a second time in the Verify Password box. 3 Click Create to create the Key User. The Key User is created. 3 Remove Key User Once the Key User is added, the Remove Secure User section displays at the bottom of the Users page (see figure 74). Figure 74 Remove Secure User To remove the Key User, click Remove. Quantum PX500 Series User’s Guide 111 Chapter 3 Quantum PX500 Series Remote Management Setup The Key User is removed. 3 Updating the Key User Password To update the secure key password: Note: Only the Key User (logged in as skadmin) can change the key user password. 1 Log on to the library as the Key User (username: skadmin). 2 Enter the current Key User Password. 3 Click the Users tab. The Change Key User Password section displays at the bottom of the Users page (see figure 75). Figure 75 Change Key User Password 4 Enter a new Key User Password. Note: Key User Passwords must be alphanumeric strings of at least one character. A blank secure password will be rejected. Key User Password and Verify Password must match. 5 Verify the Key User Password by entering the password a second time in the Verify Password box. 6 Click Update to update the Key User Password. The Key User Password is updated. Quantum PX500 Series User’s Guide 112 Chapter 3 Quantum PX500 Series Remote Management Setup SCSI/Fibre 3 This section allows the user to set the SCSI IDs for the changer (library) and every tape drive within the library and also configure any Fibre Channel tape drives. 1 To access the SCSI/Fibre page, from the Setup page, click on the SCSI/ Fibre tab at the top of the page. The SCSI/Fibre page displays (see figure 76). Figure 76 SCSI Page 2 To change a SCSI ID, enter the ID number in the field next to the device and click Apply. To change a drive SCSI ID, the cabinet must be off-line. To change a cabinet (changer) SCSI ID, the library must be rebooted before the new ID takes effect. 3 Click the device (tape drives) to view the drive details. Native Fibre Channel Tape Drives 3 To configure the Native Fibre channel topology, speed, and loop ID: 1 Click on the Fibre link under the Connectivity type. Quantum PX500 Series User’s Guide 113 Chapter 3 Quantum PX500 Series Remote Management Setup The media changer or tape drive configuration screen displays. Refer to table 23 for configuration options. Table 23 Native Fibre Channel Configuration Options FC/iSCSI Bridge 3 Configuration Option Description Configured Speed Select 1 G, 2 G, or Auto negotiate to set the configured speed Configured Topology Select point-to-point, arbitrated loop, or Auto negotiate to set the configured topology. Loop ID Select the loop ID. The loop ID can only be set when the configured topology is set to arbitrated loop. This section allows users manage the FC1202 Fibre Channel bridge(s) or TC2201 iSCSI bridges installed in the cabinet. Note: The FC or iSCSI bridge information only displays when a Fibre Channel or iSCSI bridge is installed in the library. 1 To access the FC/iSCSI Bridge page, from the Setup page, click on the FC/iSCSI Bridge tab at the top of the page. The FC/iSCSI Bridge page displays (see figure 77). Quantum PX500 Series User’s Guide 114 Chapter 3 Quantum PX500 Series Remote Management Setup Figure 77 Fibre Channel/iSCSI Page Bridge links FC1202 shown The FC/iSCSI bridge page displays: • Cabinet number(s) • Device number(s) • IP address for the FC/iSCSI bridge • Model of the FC/iSCSI bridge • World wide name for the FC/iSCSI bridge • Serial number for the FC/iSCSI bridge • Current firmware revision on the FC/iSCSI bridge 2 Click Rescan to discover new FC/iSCSI bridges or updated firmware. 3 Click on the Fibre Channel/iSCSI bridge you want to manage. The FC1202 or TC2201 web interface displays. For more information on the FC1202 Fibre Channel bridge and the web interface, see the Quantum FC1202 User’s Guide (PN 81-81354) included on the Quantum PX500 Series documentation CD. For more information on the TC2201 iSCSI bridge and the web interface, see the Quantum TC2201 User’s Guide (PN 81-81539) included on the Quantum PX500 Series documentation CD. Network 3 The network information section allows the user to enter network information so the library can be controlled remotely via an Ethernet network. Quantum PX500 Series User’s Guide 115 Chapter 3 Quantum PX500 Series Remote Management Setup 1 To access the Network page, from the Setup page, click on the Network tab at the top of the page. The Network page displays (see figure 78). Figure 78 Network Page 2 Edit the network information as desired (see table 24 for a description of the fields). 3 Click Save. The Quantum PX500 Series will not use the new network information until it has been rebooted (see “Setup” on page 106). Quantum PX500 Series User’s Guide 116 Chapter 3 Quantum PX500 Series Remote Management Setup Table 24 Network Configuration Fields Events 3 Field Description Hostname* View or set the hostname for the library (for example, the DNS name) Domain* View or set the domain name for the library IP Address* View or set the IP address for the library Subnet Mask* View or set the subnet mask for the library Default Gateway* View or set the default gateway for the library Obtain IP from DHCP Server If your network uses a DHCP server to assign device IP addresses dynamically, select this box Email Server View or set the email server information Primary DNS Address View or set the primary DNS address Secondary DNS Address View or set the secondary DNS address * Indicates a required field. The Events page allows the user to designate what library events are emailed to users as well as setup SNMP traps. Note: For a complete list of available library events, see chapter 4 on page 150. 1 To access the Events page, from the Setup page, click on the Events tab at the top of the page. The Events page displays (see figure 79). Quantum PX500 Series User’s Guide 117 Chapter 3 Quantum PX500 Series Remote Management Setup Figure 79 Events Page 2 Edit the Email information as desired (see table 25 for a description of the fields) and click Update. 3 After editing the Email information, click the Send button to test the notification system. If the test is not successful, verify the email server information and the administrative recipients list and try again. The Email area details are shown in table 25, table 26, and table 26. Table 25 Email Notification Quantum PX500 Series User’s Guide Field Description Message Type: Critical When a hardware failure occurs on the Quantum PX500 Series system such as a transition to a degraded, limited access, or failed system state, an email is sent to everyone on the critical failure recipient list. 118 Chapter 3 Quantum PX500 Series Remote Management Setup Table 26 Send Email Test Field Description Message Type: Warning When a warning state exists on the Quantum PX500 Series system such as an overtemp condition, an email is sent to everyone on the warning recipient list. Message Type: Informational When an informational event has occurred on the Quantum PX500 Series system such as starting up or shutting down the system, an email is sent to everyone on the operator access recipient list. New To add a new recipient to a specific list, type the email address of the new recipient in the field and click Save. Edit To edit a recipient, select the individual email address from the list and click Edit. Remove To remove an email notification type from the Email list, select the E-mail type and click Remove. Field Description Send Test To test the email notification system, click Send Test. An email is sent to the critical e-mail recipients list. If the test email is not successful, verify the email server information and the critical recipients list and try again. SNMP 3 If the customer wishes to use the Quantum PX500 Series system with a network framework application such as HP OpenView, or CA Unicenter, the SNMP configuration must be defined. SNMP stands for Simple Network Management Protocol, a set of protocols for managing complex networks. SNMP works by sending messages, called protocol data units (PDUs), to different parts of a network. SNMP-compliant devices, called Quantum PX500 Series User’s Guide 119 Chapter 3 Quantum PX500 Series Remote Management Setup agents, store data about themselves in Management Information Bases (MIBs) and return this data to the SNMP requesters. 1 Under Community Names (see figure 80), click New to enter the new community information: a A unique name in the Name field, the field holds up to 60 characters. No blank spaces are allowed. b IP address in the IP Address field, if the value in the Network Mask edit box ends in a zero, the value in the IP address edit box must also end in a zero c Subnet mask in the Network Mask field. d Access rights for the new community: • Read Only allows SNMP read operations: • Read/Write allows both SNMP read and write operations. 2 Click Save. A Results page displays indicating the community has been added. 3 Click New in the Trap Destination area (see figure 80), to set the IP addresses that are to receive the traps generated by the Quantum PX500 Series, for example, 12.34.56.78. Quantum PX500 Series User’s Guide 120 Chapter 3 Quantum PX500 Series Remote Management Setup Figure 80 SNMP Section of Event Page 4 Enable the trap selections to be reported (see table 27): Table 27 SNMP Trap Selections Field Description Informational If selected, Informational Traps are enabled. Warning If selected, Warning Traps are enabled. Critical If selected, Critical Traps are enabled. 5 Click Save. A Results page displays indicating the configuration has been changed. Date & Time 3 The date and time page allows the user to view and set the date and time on the library. This allows the library to time stamp any events that occur. Note: Quantum PX500 Series User’s Guide The Quantum PX500 Series must be offline to adjust the time and date. 121 Chapter 3 Quantum PX500 Series Remote Management Setup 1 To access the Date & Time page, from the Setup page, click on the Date & Time tab at the top of the page. The Date & Time page displays (see figure 81). Figure 81 Date & Time Page 2 Select Manual to manually set the system date and time using the Change button for the system date and drop down boxes for the system time. 3 Click Save when complete. The Quantum PX500 Series will not use the new date and time zone information until it has been rebooted. Library 3 The library configuration section allows the user to configure automatic library settings. Note: The library must be offline to change the library settings. 1 To access the Library page, from the Setup page, click on the Library tab at the top of the page. Quantum PX500 Series User’s Guide 122 Chapter 3 Quantum PX500 Series Remote Management Setup The Library page displays (see figure 82). Figure 82 Library Page 2 Edit the library settings as desired (see table 28 for a description of the fields) and click Apply. Table 28 Library Configuration Field Description Enable Left Load Port/Right Load Port When enabled, the Left Load Port/Right Load Port will act as load ports. When disabled, they will be use as regular slots. 3 Click Reset to return the library to its original settings. Quantum PX500 Series User’s Guide 123 Chapter 3 Quantum PX500 Series Remote Management Setup Partitions 3 Library partitioning provides the capability to divide the library’s storage elements into separate partitions, usable by separate host computers on the same network. The maximum number of partitions per library is four partitions; however, the number of partitions is limited by the number of installed tape drives. For example: in a PX502 with two tape drives installed, only two partitions would be possible in this library. Partitioning Requirements 3 The requirements for library partitioning differ depending on the library interface. Additional equipment may be necessary to allow more than one partition. • Surrogate SCSI interface - in a library with a surrogate SCSI interface, there is no additional equipment necessary for library partitioning. • Native Parallel SCSI interface - in a library with a parallel SCSI interface, you must add a FC1202 Fibre Channel bridge and configure the Fibre Channel network to include the bridge(s) and host systems. If you do not have a FC1202 bridge installed, the library is limited to one partition. • Native Fibre Channel interface - in a library with a native Fibre Channel interface, you must have a Fibre Channel switch available to connect to the library Fibre Channel SCB, Fibre Channel hosts, and native Fibre Channel tape drives. If you do not have a Fibre Channel switch available, the library is limited to one partition. PX500 Configurations that do NOT Support Partitioning 3 The following PX500 configurations do NOT support partitioning: • Native Parallel SCSI interface - a parallel SCSI library without a FC1202 bridge cannot support partitioning. • iSCSI bridged Parallel SCSI - a parallel library with a TC2201 iSCSI bridge cannot support partitioning. • Native Fibre Channel without a switch - a Native Fibre Channel library that is not have a Fibre Channel switch cannot support partitioning. Quantum PX500 Series User’s Guide 124 Chapter 3 Quantum PX500 Series Remote Management Setup Accessing the Partitions Page 3 To access the Partitions page, click Partitions from the Setup page. The management frame displays the Partitions page (see figure 83). Figure 83 Partitions Page When the library is in surrogate mode, this area of the partitions tab changes to indicate the drive number operating as the surrogate media changer. The Partitions page contains a list of all user defined partitions and a section for either creating a partition or changing a partition's configuration and options. Clicking on a partition name in the Partition list displays a detail window listing all details for the selected partition. Quantum PX500 Series User’s Guide 125 Chapter 3 Quantum PX500 Series Remote Management Setup 3 Creating a Library Partition To create a library partition: Note: The library must be offline to create or edit a library partition. 1 Enter the partition information listed in table 29 and click New to create the partition. Table 29 Creating a Partition Field Description Partition Name Enter a unique name for the partition. Partition names must start with a letter (a-z or A-Z), cannot be longer than 10 characters, and cannot contain spaces or special characters. Library, Global, and Unassigned are reserved and cannot be used. Cabinets Select an available cabinet. Magazines Select one or more magazines from the unassigned magazine list and move it to the assigned magazine list. A partition MUST contain at least one magazine. Drives Select a drive or drives from the unassigned drives list and move it to the assigned drive list. A partition MUST contain at least one drive. SCSI Logical Unit (LUN) or Surrogate Drive SCSI Logical Unit (LUN) - Enter the SCSI logical unit number for this partition. Each partition must have a unique LUN designation. The default number is 0. Surrogate Drive - Enter the surrogate tape drive number (logical drive number). Each partition must have an associated surrogate drive assigned. Load Port Quantum PX500 Series User’s Guide Select a load port from the load port list if required for this partition. Load port elements can be shared across multiple partitions. 126 Chapter 3 Quantum PX500 Series Remote Management Setup Field Description Enable Autoclean Select this box to automatically clean the drives in the partition when needed. Emulate P-Series Select this box to return an P-Series inquiry string to the host connected to this partition. The partition will appear to the host as an P-Series tape library. Enable Barcode Swap Enables/disables swapping media type prefix from the back of barcode to the beginning. Configured Slots The configured slots option allows you to designate the number of slots available and reported to the host. 3 Editing a Library Partition To edit a library partition: Note: The library must be offline to create or edit a library partition. 1 Select the partition link under the Partitions section. The area below the Partitions section displays the selected partition settings. 2 Edit the partition information as desired (refer to table 29) and click Apply to save the changes. 3 Click Clear to clear the partition settings and return to Creating a Library Partition. Quantum PX500 Series User’s Guide 127 Chapter 3 Quantum PX500 Series Remote Management Secure Key 3 Deleting a Library Partition There are two ways to delete partitions: 1 To delete a single library partition: a Select the partition link under the Partitions section. Note: b When a partition is added, edited, or deleted the library must be rebooted for the changes to take effect. Click Remove to delete the partition. The library partition is deleted. 2 To delete all of the library partitions: a Click Remove All. All library partitions are deleted. Field Service 3 The Field Service page is limited to Quantum Field Service only. Secure Key The Secure Key tab displays when a secure user has been added to the library and the secure user is logged in. Caution: If the secure key information is lost, any tape cartridges that were secured with the lost key will be unavailable for reading or writing. To access the Secure Key page, from the Setup page, click on the Secure Key tab at the top of the page. The Secure Key page displays (see figure 84). Quantum PX500 Series User’s Guide 128 Chapter 3 Quantum PX500 Series Remote Management Secure Key Figure 84 Secure Key Page Quantum PX500 Series User’s Guide 129 Chapter 3 Quantum PX500 Series Remote Management Secure Key The Secure Key page is divided into the following sections: • Protection Mode for Cartridges • Enable/Disable Secure Key for Drives • Select Secure Key for Library • Assign Secure Key to Cartridge • Create Secure Key Name/Secure Key Pair • Delete Secure Key Name • Backup Secure Key File • Upload Secure Key File Protection Mode for Cartridges 3 Refer to figure 85 for information on Protection Mode for Cartridges. Figure 85 Protection Mode for Cartridges The Protection Mode for Cartridges area defines when the secure key is used for a cartridge in a tape drive with a secure key enabled. In all modes, the secure key is used to read data from cartridges that have a pre-existing secure key. If the secure key on the cartridge does not match the current secure key on the library, the data on the cartridge can not be read. Quantum PX500 Series User’s Guide 130 Chapter 3 Quantum PX500 Series Remote Management Secure Key Three write protection modes are available: Enable/Disable Secure Key for Drives 3 • Never Write Secure Key to a Cartridge - The secure key will never • Only Write Secure Key to Blank Cartridges - The secure key will • Write Secure Key to All Cartridges - The secure key will be written to all cartridges, including blank and formatted cartridges containing data. This mode may be used to apply a secure key to cartridges with pre-existing data. be written to a cartridge placed in a secured tape drive. only be written to blank, unformatted cartridges. Refer to figure 86 for information on Enable/Disable Secure Key for Drives. Figure 86 Enable/Disable Secure Key for Drives The secure key can only be used with tape drives that are secure key capable. This section lists the tape drives in the library that are secure key capable. A checkmark in the Secure Key column indicates a secure key is enabled for the tape drive. 1 The secure key can be enabled or disabled for all tape drives by clicking the corresponding radio button. 2 Click the Secure Key check box for individual tape drives to enable/ disable secure key for a tape drive. 3 Click Update to activate the changes. Note: Quantum PX500 Series User’s Guide The system must be offline to Enable/Disable Secure Key setting for drives. 131 Chapter 3 Quantum PX500 Series Remote Management Secure Key Select Secure Key for Library 3 Refer to figure 87 for information on Select Secure Key for Library. Figure 87 Select Secure Key for Library To select the secure key used by the library: 1 Select the secure key name from the list of available names. Note: Selecting None to will cause the library to NOT use a secure key. 2 Click Update. Note: Assign Secure Key to Cartridge 3 The system must be offline to modify a secure key. Refer to figure 88 for information on Assign Secure Key to Cartridge. Figure 88 Assign Secure Key to Cartridge Quantum PX500 Series User’s Guide 132 Chapter 3 Quantum PX500 Series Remote Management Secure Key Click Find to list all secured cartridges and their assigned secure key names. To assign a secure key to a cartridge: 1 Enter the barcode of the cartridge. Separate multiple barcodes with either spaces or commas. 2 Select a secure key name from the list of available names. 3 Selecting Remove will remove the association between the cartridge and a secure key name in the cartridge database. 4 Click Update to accept the changes. Create Secure Key Name/ Secure Key Pair 3 Refer to figure 89 for information on Create Secure Key Name/Secure Key Pair. Figure 89 Create Secure Key Name/Secure Key Pair To create a secure key name/secure key pair: 1 Enter the Secure Key Name. Note: The secure key name must be less than 12 characters, may include spaces, but cannot contain the following characters: ( ) = ; 2 Enter a securekey in the protected Secure Key field. Quantum PX500 Series User’s Guide 133 Chapter 3 Quantum PX500 Series Remote Management Secure Key 3 Enter the same secure key in the Verify Secure Key field. Note: The Secure Key must be at least 8 characters and no more than 32 characters. The Secure Key must also contain at least one non-alphanumeric character and cannot include spaces or double quotes (““). 4 Click New to create the secure key name/key pair. Delete Secure Key Name3 Refer to figure 90 for information on Delete Secure Key Name. Figure 90 Delete Secure Key Name The Secure Key Names maintained on the library are displayed in one of three lists: • Unused Secure Keys - keys not associated with any cartridges or tape drives currently in the system. • Inactive Secure Keys - keys associated with cartridges in the library, or currently assigned to the library, but not assigned to any tape drives. • Active Secure Keys - keys currently assigned to a tape drive. To delete a Secure Key Name/Secure Key pair from the library: Quantum PX500 Series User’s Guide 134 Chapter 3 Quantum PX500 Series Remote Management Secure Key 1 Select the desired Secure Key Names from the available lists. 2 Click Delete. A confirmation message will be displayed, click Yes to continue. Any tape drives that have been secure key enabled will remain enabled, but the secure key will not be used to read or write cartridges. Backup Secure Key File 3 Refer to figure 91 for information on Backup Secure Key File. Figure 91 Backup Secure Key File The list of Secure Key Name/Secure Key Pairs maintained on the library should be backed up to a local device whenever a change is made to the security keys. Note: Note the library's Encryption Key. The Encryption Key is required when restoring the file to any library. 1 Click Save As... The browser displays a download link. 2 Right-click on the download link and select Save As... to select a path and name the file. 3 Click OK. Quantum PX500 Series User’s Guide 135 Chapter 3 Quantum PX500 Series Remote Management Secure Key Upload Secure Key File 3 Refer to figure 92 for information on Upload Secure Key File. Figure 92 Upload Secure Key File A file containing a list of Secure Key Name/Secure Key Pairs can be restored to the library. Note: The user defined encryption key of the library originally maintaining the list is required to restore the file. To upload (restore) a Secure Key File: 1 Enter the encryption key of the original library. 2 Enter the path and file name of the file to be uploaded (click Browse...) 3 Click Upload button. A progress window is displayed indicating when the upload is complete or if any errors occurred during the upload or restoration of the file. The Secure Key page is refreshed listing restored secure keys. Note: Quantum PX500 Series User’s Guide An error is displayed if the encryption key provided does not match the encryption key used to encode the secure keys. 136 Chapter 3 Quantum PX500 Series Remote Management Secure Key Best Practices and Tape Migration Secure Key Best Practices and Tape Migration This section provides information on “Best Practices” when implementing DLTSage Tape Security and also instructions for migrating your security keys from one library to another. For more information on implementing DLTSage Tape Security with your specific library, refer to the following Quick Start Guides provided on the documentation CD included in the library accessory kit: • PX500 Series DLTSage Tape Security Quick Start Guide PN 81-81627 • PX720 DLTSage Tape Security Quick Start Guide PN 81-81588 Best Practices 3 When implementing DLTSage Tape Security in your tape library, there are several “Best Practices” or guidelines to consider: • The encryption key file should be saved off of the library at least once a month or whenever a large amount of tapes is removed/added to the library. It is a good idea to use the date in the file name of the backup file. • In the library remote management pages, the secure key and tape cartridge barcode associations are displayed when you click Find in the Assign Secure Key to Cartridge section without a specific barcode entered in the barcode edit box. You should save this file off of the library so the secure key and barcode associations are available in case of disaster recovery or when moving the tapes from one library to another. This also makes it easy to copy and paste the barcode numbers into the PX720 and PX500 Series remote management pages when associating barcodes with secure keys. • Secure key and encryption password information should NOT be stored in unsecured areas. Key Migration Scenarios3 The following examples describe two key migration scenarios: • Disaster Recovery Scenario • Tape Cartridge Migration Scenario Quantum PX500 Series User’s Guide 137 Chapter 3 Quantum PX500 Series Remote Management Secure Key Best Practices and Tape Migration 3 Disaster Recovery Scenario In the disaster recovery scenario, the original library is inoperable, but secure keys and barcode associations have been saved off of the system and are available on the network. 1 Remove the tape cartridges and place them in another tape security enabled library. 2 Follow the steps listed below (beginning with step 2) to import cartridges and associate barcodes with secure keys. 3 Tape Cartridge Migration Scenario In this tape cartridge migration example, tape cartridges have been secured in one tape library (PX720 or PX500 series) and you want to move them into another PX720 or PX500 series library and access them: 1 On the original library containing the cartridges: a Access the library remote management screens. b In the Backup Secure Key file section, backup the secure key file. This encrypted file contains all of the secure keys and bar code associations in the original library. Once you click Save as... you must right-click on the download link to save the file local directory. This file must be located on a network resource that is available to the new library. c Export the tape cartridges from the library. 2 On the new library: a Import the tape cartridges into the new library. b c Upload the secure key file from the original library: • If you are uploading a backup file from a PX720 to a PX500 series library, you must enter the serial number of the original PX720 in the Encryption Key field, browse to the backup file, and click Upload. • If you are uploading a file from a PX500 series library to a PX720, you must enter the user defined key name in the Serial number field, browse to the backup file, and click Upload. When the file is uploaded, the secure keys from the original library display in the secure key name list. The tape cartridges are now available for reading and writing. Quantum PX500 Series User’s Guide 138 Chapter 3 Quantum PX500 Series Remote Management Utilities Utilities The Utilities page is divided into the following sections: • Library • System Tests • Maintenance 1 To access the Utilities page, from the Overview page, click on the Utilities tab at the top of the page. The Utilities page displays (see figure 93): Figure 93 Utilities Page Library 3 The library page is divided into the following sections: • Online/Offline • Reboot Library • Park for Shipping • Fibre Channel Bridge Rescan Quantum PX500 Series User’s Guide 139 Chapter 3 Quantum PX500 Series Remote Management Utilities To access the Library page, from the Utilities page, click on the Library tab at the top of the page. The Library page displays (see figure 94): Figure 94 Library Page 3 Online/Offline The online/offline button allows the user to turn the cabinet online or offline remotely. The action displayed on the button will depend on the current state of the library or cabinet. If the library (cabinet) is online, Offline button will be displayed. If the library (cabinet) is in the offline state, an Online button will be displayed. To change the library online/offline: 1 Click the button to change the library state to online or offline. The library changes state to online or offline. Quantum PX500 Series User’s Guide 140 Chapter 3 Quantum PX500 Series Remote Management Utilities 3 Reboot Library The Reboot Library button allows you to remotely reboot the library. To reboot the library: 1 Click Reboot. The library reboots. 3 Park for Shipping Note: You must remove all tape cartridges from the library prior to parking the library robotics for shipment. The Park for Shipping button allows you to remotely park the robot for library shipment. This places the library gripper in the correct position for shipment and powers down the library, HOWEVER, you must place the library shipping restraints on the library gripper prior to shipping the library. Refer to appendix D on page 229 for more information on shipping the library. Caution: Shipping the library without installing the library gripper shipping restraints may result in damaging the gripper. To park the library gripper: 1 Select the cabinet and click the Park button. The library gripper moves to the shipment position. Fibre Channel Bridge Rescan 3 The Fibre Channel bridge rescan button re-discovers any FC bridges installed in the cabinet. Details of the scan will be presented under FC Bridge tab. To rescan Fibre Channel bridges installed in the cabinet: 1 Click Rescan. The Fibre Channel bridges are scanned. Quantum PX500 Series User’s Guide 141 Chapter 3 Quantum PX500 Series Remote Management Utilities System Tests 3 The system tests section allows the user to run a series of tests on an individual cabinet axis. 1 To access the System Test page, from the Utilities page, click on the System Test tab at the top of the page. The System Test page displays (see figure 95). Figure 95 Selftest Page To run a Health Test on a cabinet: Note: The library must be off-line before executing any health tests. 1 Click the Start Test button. Quantum PX500 Series User’s Guide 142 Chapter 3 Quantum PX500 Series Remote Management Utilities The system performs a health test on all robotic axis. Previous test results can be viewed below. 3 System Tests The system test section allows the user to run a series of tests on an individual cabinet axis. 1 To access the System Tests page, from the Utilities page, click on the System Tests tab at the top of the page. The System Tests page displays (see figure 96). Figure 96 System Tests Page To run a System Test on a cabinet: Note: Quantum PX500 Series User’s Guide The library must be off-line before executing any system tests. 143 Chapter 3 Quantum PX500 Series Remote Management Utilities 1 Select an action and a number of runs and click Apply. The cabinet performs the system test. If you leave the runs field empty, the system test will run continuously until you abort the system test. Previous test results can be viewed below. Maintenance 3 The maintenance section allows the user to backup or restore system configuration files as well as upload new cabinet firmware. 1 To access the Maintenance page, from the Utilities page, click on the Maintenance tab at the top of the page. The Maintenance page displays (see figure 97). Figure 97 Maintenance Page Quantum PX500 Series User’s Guide 144 Chapter 3 Quantum PX500 Series Remote Management Utilities 3 Configuration Files Configuration files contain all of the configurable information on the library (see table 30 for file types). This configuration file should be saved on a local host on the same network. If the library configuration file is corrupted, this backup configuration file can be uploaded back to the library without reconfiguring the entire library. Table 30 Configuration File Types Configuration File Type Description Backup Select Backup to save all user, network, and library configuration information. Use this file to replace all configurable options on the library. Restore Select Restore to restore a configuration file from your computer to the library. Factory Select Factory to restore the library to its default factory configuration settings. 1 Select file type and click on Apply. Note: After restoring configuration files or factory default settings, the library will automatically reboot. 3 Upload Firmware The upload firmware section allows the user to remotely upload new firmware to the library. To upload firmware: 1 Enter a path and filename where the file exists, or click Browse. 2 Click Apply to upload the file. The firmware image uploads to the library and reboots the library. Quantum PX500 Series User’s Guide 145 Chapter 3 Quantum PX500 Series Remote Management Utilities 3 Upload Drive Image The upload drive image section allows the user to remotely upload new tape drive firmware to a specific tape drive within the library. To upload drive firmware: Note: The library must be offline to update the drive firmware. 1 Select an individual tape drive and number or select an entire cabinet to update the drive firmware for all tape drives within the library cabinet. 2 Enter a path and filename where the tape drive firmware exists, or click Browse. 3 Click Apply to upload the file. The firmware image uploads to the tape drive(s) and reboots the library. Logs 3 The Logs page displays the drive logs for the individual tape drives within the library and also a failure analysis file. To access the Logs page, from the Utilities page, click on the Logs tab at the top of the page. The Logs page displays (see figure 98): Figure 98 Logs Page Quantum PX500 Series User’s Guide 146 Chapter 3 Quantum PX500 Series Remote Management Reference Click the View Log link to view the log file for a specific tape drive (see figure 99). The log sense information for the tape drive displays. Click Next to see additional log sense information. Figure 99 View Log Page To retrieve a FA log file (failure analysis), click Retrieve. Reference The links on this page provide access to various points of interest which may be helpful in the operation and support of your library. Your browser must have access to the internet for these links to work. 1 To access the Reference page, click on the Links tab at the top of the page. The Links page displays (see figure 100). Quantum PX500 Series User’s Guide 147 Chapter 3 Quantum PX500 Series Remote Management Reference Figure 100 Reference Page 2 To access the About page, click the About tab at the top of the page. The About page displays the model number, software version, serial number, and slot/drive configuration (see figure 101). Figure 101 About Page Quantum PX500 Series User’s Guide 148 Chapter 3 Quantum PX500 Series Remote Management Logout Logout The Logout page allows you to logout of the PX500 remote management pages. To logout of the library remote management pages, click Logout. The session is closed. Start a new session by re-authenticating when prompted or close your browser. Quantum PX500 Series User’s Guide 149 Chapter 4 4 SNMP Trap List This chapter provides the supported SNMP trap list for the PX500 Series tape libraries. The following table is sorted by the Reported By column: 1 Code Update 2 Diagnostic 3 Drive Manager 4 Event Manager 5 Image Process 6 OCP 7 SCSI 8 Servo 9 System Manager 10 System Monitor Event Details - indicates the text that appears on the OCP and also in the Remote Management web pages. Event Description - provides a more detailed description of the event that occurred. Category - indicates the type of SNMP trap (Informational, Warning, or Critical) Reported By - indicates the area of firmware that reported the event. Quantum PX500 Series User’s Guide 150 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Start Backup System Codeupdate (type/dest) A backup flash update was attempted. Informational Code update Start Sled Codeupdate (type/dest) A drive sled update was attempted. Informational Code update Start Drive Codeupdate (type/dest) A drive update was attempted. Informational Code update Loader Image size larger than hdr entry (image size) The library failed the version verification test. Critical Code update Loader Image size smaller than hdr entry (image size) The library failed the version verification test. Critical Code update Loader Image too large for allocated memory (image size) The library failed the version verification test. Critical Code update Invalid boot image The boot code used to initialize the system is invalid. Update the library firmware with the latest version of code. Critical Code update Invalid drive image (type/dest) The tape drive software downloaded into the library memory is invalid. Critical Code update Invalid system image (location) The library software used for system operation is invalid. Update the library firmware with the latest version of code. Warning Code update Start System Codeupdate (type/dest) A loader update was attempted. Informational Code update Codeupdate successful (type/dest) A code update has completed. Informational Code update Quantum PX500 Series User’s Guide 151 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Codeupdate failed (status) A code update has failed. Informational Code update Backplane nv erase err (region id/status) Non Volatile memory on the back plane could not be erased. Replace the backplane to restore normal library operations. Critical Diagnostics Backplane nv read err (region id/status) Non Volatile memory on the back plane could not be read. Replace the backplane to restore normal library operations. Critical Diagnostics Backplane nv write err (region id/status) Non Volatile memory on the back plane could not be written. Replace the backplane to restore normal library operations. Critical Diagnostics Hand-camera image fail The camera in the robotics hand has failed to read an image. Critical Diagnostics Hand-camera init fail The camera in the robotics hand has failed its initialization routine. Critical Diagnostics Selftest Camera FIFO failure The camera in the robotics hand has failed to read its memory used to transfer data. Critical Diagnostics Selftest display bram failure The diagnostic buffer used to report test results is not large enough to hold the data. Critical Diagnostics Scb-fpga camera fifo fail The memory on the system controller board has failed to read the memory used to transfer data. Critical Diagnostics Test details buffer overflow (len/testId) The diagnostic buffer used to report test results is not large enough to hold the data. Critical Diagnostics Test record semaphore locked (index/tx-status) An internal firmware error has occurred. Critical Diagnostics Quantum PX500 Series User’s Guide 152 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Test structure corrupt (testId) An internal firmware error has occurred. Critical Diagnostics Insufficient num cart for test (num) Not enough tape cartridges in the library to complete the system test. Warning Diagnostics Insufficient num drives for test (num) Not enough tape drives in the library to complete the system test. Warning Diagnostics Insufficient num empty slots for test (num) Not enough empty bins in the library to complete the system test. Warning Diagnostics Hand-cal offset fail The calibration test used to compute offsets for the robotic hand has failed. Critical Diagnostics Hand-theta cal offset fail The calibration test used to compute offsets for the robotic hand in rotation has failed. Critical Diagnostics Hand-trans cal offset fail The calibration test used to compute offsets for the robotic hand in translation has failed. Critical Diagnostics XY & hand cal offset fail The calibration test used to compute offsets for the robotics tray has failed. Critical Diagnostics XY & hand_theta cal offset fail The calibration used to compute offsets for the robotics tray and robotics hand has failed. Critical Diagnostics XY & hand_trans cal offset fail The calibration test used to compute offsets for the robotics tray and robotics rotation has failed. Critical Diagnostics XY & Z cal offset fail The calibration test used to compute offsets for the robotics tray and the robotics up/down motion has failed. Critical Diagnostics Quantum PX500 Series User’s Guide 153 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By XY-cal offset fail The calibration test used to compute offsets for the robotics tray has failed. Critical Diagnostics Z & hand cal offset fail The calibration test used to compute offsets for the robotics tray up/down and robotics hand has failed. Critical Diagnostics Z & hand_theta cal offset fail The calibration test used to compute offsets for the robotics tray up/down and robotics hand rotation has failed. Critical Diagnostics Z & hand_trans cal offset fail The calibration test used to compute offsets for the robotics tray up/down and robotics hand translation has failed. Critical Diagnostics Z-cal offset fail The calibration test used to compute offsets for the robotics tray up/down has failed Critical Diagnostics Hand-trans axis init fail The robotic hand could not initialize the translation axis. Critical Diagnostics Hand-trans home fail The robotic hand could not home the translation axis. Critical Diagnostics Hand-trans motor fail (zone #) The robotic hand has failed to position translation to a predetermined physical location. Critical Diagnostics Hand-theta axis fail (zone #) The robotic hand has failed to position rotation to a predetermined physical location. Critical Diagnostics Hand-theta axis init fail The robotic hand could not initialize the rotation axis. Critical Diagnostics Hand-theta home fail The robotic hand could not home the rotation axis. Critical Diagnostics Quantum PX500 Series User’s Guide 154 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Hand-theta motor fail (zone #) The robotic hand has failed to position rotation to a predetermined physical location. Critical Diagnostics Hand-theta neg position fail (zone #) The robotic hand has failed to position rotation to a predetermined physical location. Critical Diagnostics Hand-theta pos position fail (zone #) The robotic hand has failed to position rotation to a predetermined physical location. Critical Diagnostics Hand-theta position fail The robotic hand has failed to position rotation to a predetermined physical location. Critical Diagnostics API msg que send shutdown err (tx-status) An internal API could not send a shutdown message. Critical Diagnostics API send response que err (tx-status/fromId) An internal API received a command message error. Critical Diagnostics API send test msg que err (tx-status/fromId) An internal API received a command message error. Critical Diagnostics Bad sender for get resp que (taskId/sender) An internal API received a command message error. Critical Diagnostics Create main msg que err (tx-status) An internal API received a command message error. Critical Diagnostics Create response msg que err (tx-status) An internal API received a command message error. Critical Diagnostics Main msg que receive err (tx-status) An internal API received a command message error. Critical Diagnostics Response msg que receive err (tx-status) An internal API received a command message error. Critical Diagnostics Create test record semaphore err (tx-status) An internal API received a command message error. Critical Diagnostics Quantum PX500 Series User’s Guide 155 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Ralu rnd number generator reset The random number generator used to calculate the slot locations for the internal Random Access Load Unload (RALU) function has been reset. Informational Diagnostics Elem move failed limits check A move to an element failed a calibration limit. Warning Diagnostics Hand-communication fail The communications to the robotic hand has failed. Warning Diagnostics XYZ-communication fail The communication to the robotic hardware for moving the X,Y and Z axis has failed. Warning Diagnostics Timeout waiting for response (status/taskId) A command sent by the diagnostics module has timed out waiting for a return from another module in the system. Critical Diagnostics Z-axis init fail The Z (vertical) axis initialization routine has failed. Critical Diagnostics Z-motor fail (zone #) The robotic hand has failed to position the vertical axis to a predetermined physical location. Critical Diagnostics Z-position fail (zone #) The robotic hand has failed to position the vertical axis to a predetermined physical location. Critical Diagnostics X-position fail (zone #) The robotic hand has failed to position the XY axis to a predetermined physical location. Critical Diagnostics XY-home fail The XY axis initialization routine has failed to find its home position. Critical Diagnostics XY-motor fail (zone #) The robotic hand has failed to position the XY axis to a predetermined physical location. Critical Diagnostics Quantum PX500 Series User’s Guide 156 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By XY-position fail The robotic hand has failed to position the XY axis to a predetermined physical location. Critical Diagnostics XY-safe to rotate fail The safe to rotate sensor used to home the XY axis could not be seen by the calibration routine. Warning Diagnostics Y-position fail (zone #) The robotic hand has failed to position the XY axis to a predetermined physical location. Critical Diagnostics Bad SCSI Sense Data A command sent to the drive received bad sense data. Warning Drive Manager Aborted any open exchanges Drive communications has failed. Informational Drive Manager ADT login failed The library failed to login and set up communication to a drive. Critical Drive Manager Bad reply received The drive did not return a valid response. Warning Drive Manager Login failed, too many retries The library could not initiate communications with the drive. Warning Drive Manager Login failed, no response Drive did not respond correctly to the login command sequence. Warning Drive Manager Unexpected login, not handled or requested The drive unexpectedly sent a login request. Informational Drive Manager ACI invalid Response The HP Gen 2 Drive returned an invalid command response. Warning Critical Drive Manager Command Id not supported This command is not supported by the drive. Critical Drive Manager Could not send adt logout Drive communications (possibly due to hardware) is lost. Critical Drive Manager Message Id not supported Command is not supported by the drive. Critical Drive Manager Quantum PX500 Series User’s Guide 157 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Response ServiceType not supported The drive does not support the requested operation. Warning Critical Drive Manager SCSI Response ptr is NULL ptr Drive did not return proper data to the requested command. Critical Drive Manager SCSI unsupported response code Drive does not support the requested command. Critical Drive Manager Too many busy retries The drive has responded with too may busy responses. Warning Drive Manager Unknown protocol type Drive communication protocol is not recognized. Critical Drive Manager Malloc block failed The system has run out of internal memory. Critical Drive Manager Drive wait que error The system has run out of internal memory. Critical Drive Manager Sema error The operating system has failed to create a resource. Critical Drive Manager Sema put failed The operating system has failed to create a resource. Critical Drive Manager Could not activate event timer The operating system has failed to create a timer resource. Warning Drive Manager Could not activate util timer The operating system has failed to create timer resource. Warning Drive Manager Could not change event timer The operating system has failed to modify a timer resource. Warning Drive Manager Could not change util timer The operating system has failed to modify a timer resource. Warning Drive Manager Quantum PX500 Series User’s Guide 158 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By System reset by hardware (code/srr0) Codes are: Critical Event Manager • CRITICAL 0x1111 • MACHINE_CHECK 0x2222 • ID_DATA_STORAGE 0x3333 • ISI_EXCEPTION 0x4444 • ALIGNMENT_EXCEPTION x5555 • PROGRAM_EXCEPTION x6666 • SYSTEM_CALL 0x7777FIT 0x8888 • WATCHDOG 0x9999 • INT_ID_DATA_TLB 0xAAAA • INT_ID_INST_TLB 0xBBBB • INT_ID_DEBUG 0xCCCC • INT_ID_RESET • srr0 is always 0 System reset by software (0/0) System has been reset by the system software. Critical Event Manager System reset by watchdog timer (0/0) System has been reset by the internal watchdog timer. Critical Event Manager System power failed (0/0) System power has failed internal monitoring limits. Critical Event Manager (re)Booted for unknown reason (post fail/ sled:qsb) An unexpected reboot has occurred. Critical Event Manager Quantum PX500 Series User’s Guide 159 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Rebooted by hardware trap (post fail/sled:qsb) Serial Bus channel: Informational Event Manager • Drive Channel 89 - 0x00000200 • Drive Channel 67 - 0x00000100 • Drive Channel 45 - 0x00000080 • Drive Channel 23 - 0x00000040 • Drive Channel 01 - 0x00000020 • Front Panel - 0x00000010XYZ 0x00000008 • Hand - 0x00000004 • Regulator Module - 0x00000002 • Backplane - 0x00000001 Rebooted by software trap (post fail/sled:qsb) An unexpected reboot has occurred. Informational Event Manager Rebooted by CPU watchdog (post fail/ sled:qsb) An unexpected reboot has occurred. Informational Event Manager Rebooted by code load (post fail/sled:qsb) An unexpected reboot has occurred. Informational Event Manager Powered on (post fail/ sled:qsb) An unexpected reboot has occurred. Informational Event Manager Booted after power failed (post fail/ sled:qsb) An unexpected reboot has occurred. Informational Event Manager User requested reboot (post fail/sled:qsb) An unexpected reboot has occurred. Informational Event Manager Quantum PX500 Series User’s Guide 160 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Camera failed POST (event class/failure detail) Event Classes: Critical Image proc Critical Image proc • Internal Firmware Failure 0x24 • Operating System Failure - 0x43 and 0x44 • Camera Init Failure 0x7C • Failure details are listed below. Camera initialization failed (camera code) Failure Codes: • Camera was reset, try again0x0D • Write data doesn't match read data0x0C • Counter doesn't match data mount0x0B • Interrupt not received at 3/ 40x0A • Interrupt received too early0x09 • Problem reading control regs0x08 • Problem writing control regs0x07 • I2C channel problem0x06 • image data is truncated or missing0x05 • Invalid image format0x04 • Can't set camera's data window 0x03 • Firmware bug detected 0x02 • Camera is not operating or unrecognized 0x01 • No problems detected 0x00 Quantum PX500 Series User’s Guide 161 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Camera was unexpectedly reset The internal camera has been reset since the last time the system was powered on. Warning Image proc Couldn’t get mutex for camera I2C (thrdx status) The operating system has failed to create a resource. Warning Image proc Unknown status for OCP status LED (lib status) The Front Panel hardware is in an unknown state. Warning OCP Internal request to send null SCSI CDB The operating system failed to create a proper SCSI command data block. Critical SCSI Queue insert failed when receiving data out The operating system has failed to create a resource for the SCSI module. Critical SCSI SCB null in Release SCB The information in the SCSI command is not present. Critical SCSI SCB null when receiving data out The information in the SCSI command is not present. Critical SCSI SCB null The information in the SCSI command is not present. Critical SCSI Semaphore put failed when receiving data out The operating system has failed to create a resource. Critical SCSI Unexpected data out received Data out was received from the host, but the SCSI server (the current SCB) was not in a state to receive the data. Critical SCSI Unexpected data received Data in was unexpectedly sent to the host Critical SCSI Quantum PX500 Series User’s Guide 162 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Unexpected response no non-immed A response to an outstanding non-immediate command was received and SCSI server did not know about the non-immediate command. Critical SCSI Unexpected response wrong state A response to an outstanding non-immediate command was received and SCSI server did not know about the non-immediate command. Critical SCSI No SCBs available The operating system has failed to create a resource. Critical SCSI Release failed in Release SCB The operating system has failed to create a resource. Critical SCSI Queue insert failed when receiving a SCSI command The operating system has failed to create a resource. Critical SCSI Queue insert failed The operating system has failed to create a resource. Critical SCSI Semaphore put failed when receiving a SCSI command The operating system has failed to create a resource. Critical SCSI Semaphore put failed The operating system has failed to create a resource. Critical SCSI Servo Initialization Failure The system has failed to initialize the robotics. Critical Servo Cartridge not in hand after get from magazine The robotics did not detect a cartridge present when a tape was pulled from the magazine. Warning Servo Servo Initialization Is Complete The system has succeeded in initializing the robotics. Informational Servo Quantum PX500 Series User’s Guide 163 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Picker Axis Jammed The portion of the robotics that picks the tape can not move is respective motor. Warning Servo Picker Axis Position Lost The portion of the robotics that picks the tape can not move its respective motor to the expected internal limits. Warning Servo Picker Axis Retry The portion of the robotics that picks the tape has exceeded internal retries. Warning Servo Picker Axis Stalled The portion of the robotics that picks the tape can not move its respective motor to the expected internal limits. Warning Servo Picker Axis Timeout The portion of the robotics that picks the tape could not position within its allotted time. Warning Servo Theta Axis Jammed The portion of the robotics that rotates can not move its respective motor. Warning Servo Theta Axis Position Lost The portion of the robotics that rotates can not move its respective motor to the expected internal limits. Warning Servo Theta Axis Retry The portion of the robotics that rotates theta has exceeded internal retries. Warning Servo Theta Axis Stalled The portion of the robotics that rotates can not move its respective motor to the expected internal limits. Warning Servo Theta Axis Timeout The portion of the robotics that rotates theta could not position within its allotted time. Warning Servo Quantum PX500 Series User’s Guide 164 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By XY Axis Jammed The portion of the robotics that moves the XY axis can not move its respective motor. Warning Servo XY Axis Position Lost The portion of the robotics that moves the XY axis can not move its respective motor to the expected internal limits. Warning Servo XY Axis Retry The portion of the robotics that moves XY has exceeded internal retries. Warning Servo XY Axis Stalled The portion of the robotics that moves the XY axis can not move its respective motor to the expected internal limits. Warning Servo XY Axis Timeout The portion of the robotics that moves XY could not position within its allotted time. Warning Servo Z Axis Jammed The portion of the robotics that positions Up and Down can not move its respective motor. Warning Servo Z Axis Position Lost The portion of the robotics that moves the Up/Down axis can not move its respective motor to the expected internal limits. Warning Servo Z Axis Retry The portion of the robotics that moves Up and Down has exceeded internal retries. Warning Servo Z Axis Stalled The portion of the robotics that moves the Up/Down axis can not move its respective motor to the expected internal limits. Warning Servo Z Axis Timeout The portion of the robotics that moves Up and Down could not position within its allotted time. Warning Servo Quantum PX500 Series User’s Guide 165 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Position to XYZ Failed Robotics could not move to any axis position. Warning Servo Failed to read NVM (status, region) The robotics backplane has failed. Critical Sys manager Failed to write NVM (status, region) The robotics backplane has failed. Critical Sys manager Init element structure failed A firmware error has occurred. Critical Sys manager Read from NV (backplane SPI) failed (status) The robotics backplane has failed. Warning Sys manager Could not convert GUI addr to physical (elem type/instance) Bad element address. Warning Sys manager Could not convert logical addr to physical (elem type/instance) Bad element address. Warning Sys manager Could not find drive element in partition (instance/part id) Bad element address. Warning Sys manager Could not find load port in cabinet (instance/cab index Bad element address. Warning Sys manager Could not find load port in partition (instance/ part id) Bad element address. Warning Sys manager Could not find storage element in cabinet (instance/cab index) Bad element address. Warning Sys manager Could not find storage element in partition (instance/part id) Bad element address. Warning Sys manager Quantum PX500 Series User’s Guide 166 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Drv type from dmgr is not known (type) A firmware error has occurred. Critical Sys manager Failed to send response (status) A firmware error has occurred. Critical Sys manager Invalid element type in get SCSI Start Addr (type/sys Id) Bad element address. Warning Sys manager Invalid element type in get element count (type/ sys Id) Bad element address. Warning Sys manager Receive async element status - invalid data type (type) A firmware error has occurred. Critical Sys manager Receive async element status - null element (type, index) A firmware error has occurred. Critical Sys manager SCSI Address does not convert to valid element type (addr/sys id) Bad element address. Informational Sys manager Sensor grp unknown (grp) A firmware error has occurred. Warning Sys manager Stack data received and no buffer to store it (cab index, offset) A firmware error has occurred. Warning Sys manager Stack message received unexpectedly (cab index, state) A firmware error has occurred. Warning Sys manager Unexpected response received (txid/sender) A firmware error has occurred. Informational Sys manager Unknown cleaning cartridge requested (drv elemType) A firmware error has occurred. Critical Sys manager Quantum PX500 Series User’s Guide 167 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Cleaning tape not found (tape type) An operation failed. Warning Sys manager Cleaning tape not loaded for clean op (drvNum) An operation failed. Critical Sys manager Drive cleaning operation failed (drvNum, status) An operation failed. Critical Sys manager Stack message received while one in progress (cab index, offset) A stack communication error has occurred. Informational Sys manager Allocate failed (threadX status/pool) A TX blk pool op error has occurred. Critical Sys manager Create data pool failed (threadX status) A TX blk pool op error has occurred. Critical Sys manager Create elem pool failed (threadX status) A TX blk pool op error has occurred. Critical Sys manager Create label pool failed (threadX status) A TX blk pool op error has occurred. Critical Sys manager Release failed (threadX status) A TX blk pool op error has occurred. Critical Sys manager Create failed (threadX status/que) A TX blk queue op error has occurred. Critical Sys manager Receive failed (threadX status) A TX blk queue op error has occurred. Critical Sys manager Send failed (msgid/ threadX status) A TX blk queue op error has occurred. Critical Sys manager Create failed (threadX status) A TX blk semaphore op error has occurred. Critical Sys manager Create failed (threadX status) A TX blk timer op error has occurred. Critical Sys manager Shutdown timer expired (task mask) Time limit has expired. Informational Sys manager Quantum PX500 Series User’s Guide 168 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Fan speed critical(0,id) Fan monitoring Critical Sys monitor Fan speed warning(0,id) • id Blake 0 B1|B2|B3 " PSU0" • 1 B1|B2|B3 " PSU1" • 2 B2|B3 " PSU2" • 3 B2|B3 " PSU3" • 4 B3 " PSU4" • 5 B3 " PSU5" • 6 B1|B2|B3 "Sled0" • 7 B1|B2|B3 "Sled1" • 8 B2|B3 "Sled2" • 9 B2|B3 "Sled3" • 10 B2|B3 "Sled4" • 11 B2|B3 "Sled5" • 12 B3 "Sled6" • 13 B3 "Sled7" • 14 B3 "Sled8" • 15 B3 "Sled9" • 16 B2|B3 "CPCI0" • 17 B2|B3 "CPCI1" FPGA program failed The FPGA has failed. Critical Sys monitor Unexpected error returned from smgrEventDriveInserted (index,status) A firmware error has occurred. Critical Sys monitor Unexpected error returned from smgrEventDriveRemove d(index,status) A firmware error has occurred. Critical Sys monitor Quantum PX500 Series User’s Guide 169 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Unexpected error returned from smgrEventDriveSensorC hange-QSB(index,status) A firmware error has occurred. Critical Sys monitor Unexpected error returned from smgrEventDriveSensorC hangepower(index,status) A firmware error has occurred. Critical Sys monitor Unexpected error returned from smgrEventDriveSensorC hangepower(index,status) A firmware error has occurred. Critical Sys monitor Unexpected error returned from smgrEventDriveSensorC hange-temp(0,status) A firmware error has occurred. Critical Sys monitor Unexpected error returned from smgrEventPowerSupply SensorChange(index,stat us) A firmware error has occurred. Critical Sys monitor Unexpected error returned from smgrEventSensorChang e-QSB(0,status) A firmware error has occurred. Critical Sys monitor Unexpected error returned from smgrEventSensorChang e-adc(0,status) A firmware error has occurred. Critical Sys monitor Unexpected error returned from smgrEventSensorChang e-doors(0,status) A firmware error has occurred. Critical Sys monitor Quantum PX500 Series User’s Guide 170 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Unexpected error returned from smgrEventSensorChang e-temp(0,status) A firmware error has occurred. Critical Sys monitor Unexpected error returned from smgrEventVarriesfans(0,status) A firmware error has occurred. Critical Sys monitor MAC Address is Zero(index/index) MAC address is not set. Critical Sys monitor Drive Sled Inserted(sled/0) Normal operation Informational Sys monitor Drive Sled Removed(sled/0) Normal operation Informational Sys monitor Power Supply Inserted (supply/0) Normal operation Informational Sys monitor Power Supply Removed (supply/0) Normal operation Informational Sys monitor System Time Base Set(msecs/seconds) Normal operation Informational Sys monitor System booted(build type/version) Normal operation Informational Sys monitor Quantum PX500 Series User’s Guide 171 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Monitored power level critical(0,id) Power monitoring Warning Critical Sys monitor Monitored power level warning(0,id) channel 0-1id Blake Units 0 B2|B3 VOLTS "3.3v cpci_A" 1 B2|B3 VOLTS "5.0v cpci_A" 2 B2|B3 VOLTS "24v cpci_A" 3 B2|B3 VOLTS "24v cpci_B" 4 B3 VOLTS "24v cpci_C" 5 B2|B3 VOLTS "3.3v cpci_B" 6 B2|B3 VOLTS "5.0v cpci_B" 7 B3 VOLTS "3.3v cpci_C" 8 B3 VOLTS "5.0v cpci_C" 9 B2|B3 VOLTS "12v cpci" 10 B1|B2|B3 AMPS "24v buss_A current" 11 B1|B2|B3 VOLTS "3.3v scb" 12 B1|B2|B3 VOLTS "2.5v scb" 13 B1|B2|B3 VOLTS "1.8v scb" 14 B1|B2|B3 VOLTS "1.2v scb" 15 B1|B2|B3 PSID "psu0 ID" 16 B1|B2|B3 PSID "psu1 ID" 17 B1|B2|B3 VOLTS "psu0 24v" 18 B1|B2|B3 VOLTS "psu1 24v" 19 B1 VOLTS "12v cpci" 20 B2|B3 VOLTS "24v scb" 21 B1 VOLTS "5.0v scb/cpci" 22 B2|B3 AMPS "24v buss_B current" 23 B2|B3 PSID "psu2 ID" 24 B2|B3 PSID "psu3 ID" 25 B2|B3 VOLTS "psu2 24v" 26 B2|B3 VOLTS "psu3 24v" 27 B2|B3 VOLTS "5.0v scb" 28 B3 AMPS "24v buss_C current" 29 B3 PSID "psu4 ID" 30 B3 PSID "psu5 ID" 31 B3 VOLTS "psu4 24v" 32 B3 VOLTS "psu5 24v" Quantum PX500 Series User’s Guide 172 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By QSB Channel Errors (channel/errors) A QSB error has occurred. Warning Sys monitor QSB Channel Failure (channel/count) A QSB failure has occurred. Critical Sys monitor QSB Channel Resyncs (channel/resyncs) A QSB resync has occurred. Warning Sys monitor RTC Failure The real time clock has failed. Critical Sys monitor RTC Time not set The real time clock has not been set. Informational Sys monitor Unknown board revision(board/Board Revision) An unknown board revision has been detected. Critical Sys monitor Wrong CPLD revision(board/CPLD Revision) Wrong CPLD revision detected. Critical Sys monitor ADC Sensor Communication Failed(channel/id) The SPI flash has failed. Critical Sys monitor • channel 0-1id • 2 SPI_ID_BP_ADC_1 • 3 SPI_ID_BP_ADC_2 • 14 SPI_ID_BRM_ADC BP is over temperature(old temp/ new temp) The backplane has experienced an over-temp condition. Critical Sys monitor BRM is over temperature(old temp/ new temp The BRM has experienced an over-temp condition. Critical Sys monitor BRM1 is over temperature(old temp/ new temp) The BRM1 has experienced an over-temp condition. Critical Sys monitor Quantum PX500 Series User’s Guide 173 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By BRM2 is over temperature(old temp/ new temp) The BRM2 has experienced an over-temp condition. Critical Sys monitor BRM3 is over temperature(old temp/ new temp) The BRM3 has experienced an over-temp condition. Critical Sys monitor OCP is over temperature(old temp/ new temp) The OCP has experienced an over-temp condition. Critical Sys monitor HAND is over temperature(old temp/ new temp) The hand has experienced an over-temp condition. Critical Sys monitor SCB is over temperature(old temp/ new temp) The system controller board has experienced an over-temp condition. Critical Sys monitor SLED0 is over temperature(old temp/ new temp) Sled 0 has experienced an overtemp condition. Critical Sys monitor SLED1 is over temperature(old temp/ new temp) Sled 1 has experienced an overtemp condition. Critical Sys monitor SLED2 is over temperature(old temp/ new temp) Sled 2 has experienced an overtemp condition. Critical Sys monitor SLED3 is over temperature(old temp/ new temp) Sled 3 has experienced an overtemp condition. Critical Sys monitor SLED4 is over temperature(old temp/ new temp) Sled 4 has experienced an overtemp condition. Critical Sys monitor SLED5 is over temperature(old temp/ new temp) Sled 5 has experienced an overtemp condition. Critical Sys monitor Quantum PX500 Series User’s Guide 174 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By SLED6 is over temperature(old temp/ new temp) Sled 6 has experienced an overtemp condition. Critical Sys monitor SLED7 is over temperature(old temp/ new temp) Sled 7 has experienced an overtemp condition. Critical Sys monitor SLED8 is over temperature(old temp/ new temp) Sled 8 has experienced an overtemp condition. Critical Sys monitor SLED9 is over temperature(old temp/ new temp) Sled 9 has experienced an overtemp condition. Critical Sys monitor Quantum PX500 Series User’s Guide 175 Chapter 4 SNMP Trap List Event Detail Event Description Category Reported By Temp Sensor Communication Failed(channel/iic_id) A temperature sensor has failed. Critical Sys monitor • channel 0-9id • 17 IIC_ID_TEMP_SCB • 18 IIC_ID_TEMP_BP • 19 IIC_ID_TEMP_BRM • 20 IIC_ID_TEMP_BRM1 • 21 IIC_ID_TEMP_BRM2 • 22 IIC_ID_TEMP_BRM3 • 23 IIC_ID_TEMP_HAND • 24 IIC_ID_TEMP_XY • 25 IIC_ID_TEMP_Z • 26 IIC_ID_TEMP_GUI • 27 IIC_ID_TEMP_SLED0 • 28 IIC_ID_TEMP_SLED1 • 29 IIC_ID_TEMP_SLED2 • 30 IIC_ID_TEMP_SLED3 • 31 IIC_ID_TEMP_SLED4 • 32 IIC_ID_TEMP_SLED5 • 33 IIC_ID_TEMP_SLED6 • 34 IIC_ID_TEMP_SLED7 • 35 IIC_ID_TEMP_SLED8 • 36 IIC_ID_TEMP_SLED9 XY is over temperature(old temp/ new temp) The XY axis motor has experienced an over-temp condition. Critical Sys monitor Z is over temperature(old temp/ new temp) The Z axis motor has experienced an over-temp condition Critical Sys monitor Quantum PX500 Series User’s Guide 176 Chapter 5 5 Troubleshooting This chapter describes problems you may encounter during the setup and operation of the Quantum PX500 Series library. Corrective information is provided to help you resolve the problems. Several of these problems produce error messages on the OCP called events (refer to chapter 4). This chapter is divided into the following sections: • Common Problems and Solutions • Interpreting System LED Status Common Problems and Solutions The troubleshooting information in this section covers the following topics: • Start-up Problems • OCP Problems • Robotics (Gripper) Problems • Operating Problems Quantum PX500 Series User’s Guide 177 Chapter 5 Troubleshooting Common Problems and Solutions Start-up Problems 5 Table 31 describes corrective actions for problems which occur during start-up. Table 31 Start-up Problems Problem Corrective Action The library does not power on. • Make sure all power cords are connected to grounded electrical outlet. • Press the power button located on the front of the library. The library or tape drives do not respond on the SCSI bus. Make sure each SCSI device on the same SCSI bus has a unique address and the last device is properly terminated. During initialization, the OCP displays “ERR.” in the upper right hand corner and the LED located under the buttons is amber. • Power the system down completely and power it back on. One or more tape drives fails to power up, • Power on tape drives from the OCP. The tape drives are not visible from the host system. • Check all SCSI cabling and termination at the back of the library. If necessary, contact your field service representative about replacing the drives. • Determine the failure type by checking any previous error codes returned to the host computer. • Check the event logs from the remote management pages (see chapter 3 on page 85). • Remove and reinstall the tape drive. • Power on tape drives from the OCP. • Remove and reinstall the tape drive. Quantum PX500 Series User’s Guide 178 Chapter 5 Troubleshooting Common Problems and Solutions OCP Problems 5 Table 32 describes corrective actions for OCP problems. Table 32 OCP Problems Problem Corrective Action The OCP is blank. • Physically remove the AC power by removing all power cords from the power supply(s) and reconnect them. • Confirm that power is on and if the OCP is still blank, contact an authorized Quantum field service engineer (see “Contacts” on page xix). Robotics (Gripper) Problems 5 The OCP does not respond to buttons. • Verify that the buttons are not stuck underneath the front bezel. An error number or event is displayed. Write down the error number and contact an authorized Quantum field service engineer (see “Contacts” on page xix). • Physically remove the AC power by removing all power cords from the power supply(s) and reconnect them. Power the library on and if the OCP still does not respond to buttons, contact an authorized Quantum field service engineer (see “Contacts” on page xix). Table 33 describes corrective actions for robotics or gripper problems. Quantum PX500 Series User’s Guide 179 Chapter 5 Troubleshooting Common Problems and Solutions Table 33 Robotics (Gripper) Problems Problem Corrective Action The robot does not move at power up. • Make sure that all internal packing materials (foam pads and metal straps) have been removed. • Check the library state on the OCP or remote management pages. If Door Open is displayed, make sure the front doors are closed. • Physically remove the AC power by removing all power cords from the power supply(s) and reconnect them. Power the library on and if the robot still does not move, contact an authorized Quantum field service engineer (see “Contacts” on page xix). The barcode reader cannot read the barcode and displays “no label”. • Verify that nothing obstructs the reader. The robot times out or fails during an operation. • Check that the tape cartridge involved in the operation is properly positioned in the slot or drive and ready to be picked. • It is recommended to avoid barcode reader problems, to only use tape cartridge labels provided by manufacturer. • Reboot the library (see “Reboot Library” on page 141). If the problem continues, contact an authorized Quantum field service engineer see “Contacts” on page xix). • Check that the robot is not obstructed in any way. • Retry the operation. If it still fails, contact a field service engineer. Quantum PX500 Series User’s Guide 180 Chapter 5 Troubleshooting Common Problems and Solutions Problem Corrective Action The robot drops a cartridge. • Open the doors. • Retrieve the cartridge, orient it properly, and place the cartridge in an empty storage slot. (Do not try to place the cartridge in the gripper.) • Perform an inventory (see “Inventory Page” on page 103). • If the operator manually places a cartridge in an empty slot, he must then run an inventory so the library records the position of the manually placed cartridge. Operating Problems 5 Table 34 describes the corrective action for problems which occur during library operation. Table 34 Problems During Library Operation Problem Corrective Action The host computer cannot communicate with the library. This may be a SCSI bus time-out or a premature disconnect problem. Check cable connections, cable length, SCSI addresses, and termination. Restart the host and the library ensuring that the library is “on-line” before the host is restarted. If the host and library still are not communicating, contact an authorized Quantum field service engineer see (“Contacts” on page xix). Quantum PX500 Series User’s Guide 181 Chapter 5 Troubleshooting Common Problems and Solutions Problem Corrective Action A tape cartridge (medium) is reported not present. This indicates that the gripper could not sense a tape cartridge in a particular storage slot even though the inventory reports that it is present. The system performs optimally when tape cartridge labels are present. Check to see if the designated cartridge is present. If it is, make sure it is properly seated. (For a tape drive, make sure the cartridge is completely unloaded.) Then retry the command. If the error persists, contact an authorized Quantum field service engineer see (“Contacts” on page xix). A move command failed. Check the source and destination slots. The source slot should hold the cartridge to be moved; the destination slot should be empty. Make sure the gripper is empty and all actuators are free of obstruction. Retry the command. Reboot the library (see “Reboot Library” on page 141). If the problem continues, contact an authorized Quantum field service engineer see “Contacts” on page xix). Quantum PX500 Series User’s Guide A flash memory error is reported. Contact an authorized Quantum field service engineer. A maximum temperature exceeded warning is displayed. Turn off the library and allow it to cool down. Lower the room temperature, if possible, and increase ventilation around the library. (If the operating temperature is too high, the library will automatically shut down until the temperature drops.) 182 Chapter 5 Troubleshooting Interpreting System LED Status Interpreting System LED Status The following system LED status indicators are available on the PX500 series libraries: • Operator Control Panel (OCP) LED Status • System Controller Board (SCB) LED Status • Power Supply LED Status • Tape Drive LED Status Operator Control Panel (OCP) LED Status 5 The OCP has an LED indicator reporting the library state (see table 35). Table 35 OCP LED States OCP LED Power button Quantum PX500 Series User’s Guide LED Status Problem/Status Green solid The library is in an idle state. Green flashing The library is busy. 183 Chapter 5 Troubleshooting Interpreting System LED Status OCP LED Power button System Controller Board (SCB) LED Status 5 LED Status Problem/Status Amber flashing The library is in an attention state. Amber solid An error has occurred on the library. The SCB contains LED indicators that reports the state of the SCB and Fibre Channel port (see table 36 and table 37). Quantum PX500 Series User’s Guide 184 Chapter 5 Troubleshooting Interpreting System LED Status Table 36 SCSI SCB LED Customer network Internal network SCB LED indicator LED Status Problem/Status SCB LED Flashing SCB good. Communicating. SCB LED solid • System busy. • If the LED is solid for more than two minutes and the library has been initialized, contact an authorized Quantum field service engineer see (“Contacts” on page xix). SCB LED Off • System idle. • If the LED is off for more than two minutes and the library has been initialized, contact an authorized Quantum field service engineer see (“Contacts” on page xix). Quantum PX500 Series User’s Guide 185 Chapter 5 Troubleshooting Interpreting System LED Status Table 37 Fibre Channel SCB LED Internal network SCB LED indicator Fibre Channel LED indicator Customer network LED Status Problem/Status SCB LED Flashing SCB good. Communicating. SCB LED solid • System busy. • If the LED is solid for more than two minutes and the library has been initialized, contact an authorized Quantum field service engineer see (“Contacts” on page xix). SCB LED Off • System idle. • If the LED is off for more than two minutes and the library has been initialized, contact an authorized Quantum field service engineer see (“Contacts” on page xix). Quantum PX500 Series User’s Guide Fibre Channel LED solid • Fibre Channel port has a good link. Fibre Channel LED Off • Fibre Channel port is unplugged or does not have a good link. 186 Chapter 5 Troubleshooting Interpreting System LED Status Power Supply LED Status 5 The power supplies have an LED indicator reporting the power supply state (see table 38). Table 38 Power Supply LEDs LEDs Quantum PX500 Series User’s Guide LED Status Problem/Status AC OK solid green Power has been applied to the power supply and is within specifications. AC OK off The power supply is not attached to a power source or the power source has failed. DC OK solid green The power supply is providing DC power to the library normally. DC OK off The power supply has failed. 187 Chapter 5 Troubleshooting Interpreting System LED Status Tape Drive LED Status 5 The tape drive canisters have LED indicators reporting the tape drive state (see table 39). Table 39 Tape Drive LEDs Left yellow LED (Fibre Channel 1) Right yellow LED (Fibre Channel 2) Green activity LED Quantum PX500 Series User’s Guide LED Status Problem/Status Green flashing Drive good. Communicating. Green solid Drive failed Off No power to drive. Left yellow on Fibre Channel port active. Right yellow on Fibre Channel port active. 188 Appendix A Specifications A This appendix lists the following specifications for the PX500 Series libraries: • Physical Specifications • Performance Specifications • Reliability Specifications • Tape Drive Specifications • Environmental Specifications • SCSI Specifications Quantum PX500 Series User’s Guide 189 Appendix A Specifications Physical Specifications Physical Specifications Table 40 Unit Dimensions/ Weight PX502 PX506 PX510 Width 19 in. (482 mm) 19 in. (482 mm) 19 in. (482 mm) Depth 31 in. (762 mm.) 31 in. (762 mm.) 31 in. (762 mm) Height 6.75 in. (171 mm) 17.25 in. (438 mm) 31.25 in. (794 mm) Weight 87 lbs. (39 kg) with 2 drives, 2 magazines, and 0 cartridges installed 202 lbs. (92 kg) with 6 drives, 4 magazines, and 0 cartridges installed 334 lbs. (152 kg) with 10 drives, 10 magazines, and 0 cartridges installed. Table 41 Capacities PX502 PX506 PX510 Number of Tape Drives Up to 2 Up to 6 Up to 10 Type of Tape Drives DLT-S4 (SCSI and nFC) SDLT 600(SCSI and nFC), HP LTO Gen 2, or HP LTO Gen 3 (SCSI and nFC) Number of Tape Cartridges Up to 32 SDLT tape cartridges Up to 88 SDLT tape cartridges Up to 171 SDLT tape cartridges Up to 38 LTO cartridges Up to 100 LTO tape cartridges Up to 201 LTO tape cartridges Type of Tape Cartridges For use with: • DLT-S4 drives: DLT-S4 media • SDLT 600 drives: Super DLTtape I* or Super DLTtape II • HP LTO Gen drives: LTO-2 and LTO-3 Ultrium cartridges* Quantum PX500 Series User’s Guide 190 Appendix A Specifications Physical Specifications PX502 PX506 PX510 Number of Magazines Up to 2 Up to 4 Up to 10 Magazine Capacity Each magazine holds up to 15 SDLT tape cartridges or up to 18 LTO tape cartridges Manual Access Facility Yes Yes Yes Robot Mounted Bar Code Reader Yes Yes Yes Scalability Yes Yes Yes * LTO-2 Ultrium cartridges are recommended. Although HP LTO Gen 2 tape drives recognize both LTO and LTO-2 Ultrium cartridges, only LTO2 cartridges utilize the full capacity of these drives. Quantum PX500 Series User’s Guide 191 Appendix A Specifications Performance Specifications Performance Specifications Table 42 Performance Specifications Average Swap Time PX502 PX506 PX510 Less than 14 seconds Less than 17 seconds Less than 20 seconds Table 43 Library Performance Data Capacity (Excluding Fixed Slots)* Maximum Data Capacity (Including Fixed Slots)* Maximum Data Throughput* DLT-S4 48 TB 51.2 TB 864 GB/hr Ultra 320 SCSI SDLT 600 18 TB 19.2 TB 518 GB/hr Ultra160 SCSI HP LTO Gen 2 7.2 TB 7.6 TB 432 GB/hr LVD Ultra 2 SCSI HP LTO Gen 3 28.8 TB 30.4 TB 1.1 TB/hr LVD Ultra 3 SCSI DLT-S4 96 TB 140.8 TB 2.6 TB/hr Ultra 320 SCSI SDLT 600 36 TB 52.8 TB 1.6 TB/hr Ultra160 SCSI HP LTO Gen 2 28.8 TB 40 TB 1.3 TB/hr LVD Ultra 2 SCSI HP LTO Gen 3 57.6 TB 80 TB 3.4 TB/hr LVD Ultra 3 SCSI PX506 (6 drives) PX502 (2 drives) Tape Drive Quantum PX500 Series User’s Guide Host Interfaces 192 Appendix A Specifications Reliability Specifications Data Capacity (Excluding Fixed Slots)* Maximum Data Capacity (Including Fixed Slots)* Maximum Data Throughput* 240 TB 273.6 TB 4.4 TB/hr Ultra 320 SCSI 90 102 2.6 TB/hr Ultra160 SCSI HP LTO Gen 2 72 TB 80 TB 2.2 TB/hr LVD Ultra 2 SCSI HP LTO Gen 3 144 TB 160 TB 5.7 TB/hr LVD Ultra 3 SCSI Tape Drive PX510 (10 drives) DLT-S4 SDLT 600 Host Interfaces * Assuming 2:1 compression ratios Reliability Specifications Table 44 Reliability Specifications MSBF PX502 and PX506 = 1,000,000 swaps PX510 = 2,000,000 swaps MTTR Quantum PX500 Series User’s Guide Less than 20 minutes 193 Appendix A Specifications Tape Drive Specifications Tape Drive Specifications Table 45 Tape Drive Specifications Native Mode With 2:1 Compression Drive Type Transfer Rate Capacity Transfer Rate Capacity DLT-S4 3600 MB/min 800 GB 7200 MB/min 1600 GB SDLT 600 2160 MB/min. 300 GB 4320 MB/min. 600 GB HP LTO Gen 2 1800 MB/min. 200 GB 3600 MB/min. 400 GB HP LTO Gen 3 4800 MB/min. 400 GB. 9600 MB/min. 800 GB Environmental Specifications Table 46 Power PX502 Electrical Input Tolerances Table 47 Climate Temperature Quantum PX500 Series User’s Guide PX506 Voltage 90-264 VAC, 47-63 Hz Power 300W (average) 600W (average) (6 drives fitted) PX510 900W (average) (10 drives fitted) Temperature (Operating) Temperature (Non-Operating) +50°F to 95°F (+10°C to +35°C) -40°F to +149°F (-40°C to +65°C) 194 Appendix A Specifications SCSI Specifications Noise Levels 1 Temperature (Operating) Temperature (Non-Operating) Humidity 20% to 80% non-condensing 10% to 90% non-condensing Altitude -500 to +10,000 feet (-152 to +3,048 meters) -500 to +40,000 feet (-152 to +12,192 meters) The work area noise generated by the library amounts to 57.4 dB(A). Deutch: Die arbeitsplatzbezogene Geräuschemission des Gerätes beträgt 57.dB(A). SCSI Specifications LVD SCSI configurations have a maximum allowable bus length of 12 meters (39 feet). To determine the cable length of the bus, measure the lengths of the SCSI cables connecting each device to that bus and add those lengths together. To that total length, add 12.25 inches (31.10 cm) for the internal SCSI cable length of each SCSI tape drive. Quantum PX500 Series User’s Guide 195 Appendix B SDLTtape Cartridge Maintenance B This appendix provides guidelines for handling SDLT cartridges and visually inspecting cartridges if necessary. Handling DLTtape Cartridges • Always keep each tape cartridge in its protective plastic case when it is not in the library. • When carrying tape cartridges in their cases, always orient the cases so that the grooves in the cases interlock. This prevents the cases from slipping apart and falling. • Never stack more than five cartridges on top of each other. • Always observe the proper environmental conditions for the storage of tape cartridges. Refer to the cartridge reference card supplied with each cartridge. • When placing tape cartridges in archival storage, make sure you stand each tape cartridge vertically. • Avoid placing tape cartridges near any sources of high intensity magnetic fields, such as computer monitors or electric motors. Quantum PX500 Series User’s Guide 196 Appendix B SDLTtape Cartridge Maintenance Visual Inspection of DLTtape Cartridges • Never apply adhesive labels or POST-IT notes to the top, side, or bottom of your DLTtape cartridge. Only use the user slide- in type label provided with each cartridge and slide it over the label slot on the cartridge. • Do not carry cartridges loosely in a box or any other container. Allowing cartridges to bang together exposes them to unnecessary physical shock. • Do not touch or allow direct contact with tape or tape leader. Dust or natural skin oils can contaminate the tape and impact tape performance. • Do not expose the tape cartridge to moisture or direct sunlight. • Do not insert a dropped or damaged cartridge into a DLTtape drive without, at the very least, a thorough visual inspection (see Visual Inspection of DLTtape Cartridges). A dropped cartridge may have dislodged, loosened, or damaged internal components. Visual Inspection of DLTtape Cartridges When To Visually Inspect a DLTtape Cartridge 2 It is important to visually inspect a DLTtape cartridge under the following circumstances: • Whenever you change or load a new tape cartridge • If the tape cartridge has been dropped or subjected to a physical shock • If a DLTtape drive becomes inoperable after loading the tape cartridge • If you receive a shipment of tape cartridges that shows any sign of being damaged Visual Inspection Procedure 2 To visually inspect a DLTtape cartridge: Quantum PX500 Series User’s Guide 1 Check the cartridge for any obvious cracks or other physical damage. 197 Appendix B SDLTtape Cartridge Maintenance Visual Inspection of DLTtape Cartridges 2 Gently shake the tape cartridge. Listen for any rattling of loose pieces inside the cartridge. Caution: If you hear anything loose inside the cartridge, do not use the cartridge. 3 Locate the reel lock openings (see figure 102) and verify that you can see the reel locks. The reel locks are small plastic tabs near the center of the reel lock openings. They can be broken if the cartridge is dropped. Caution: If the reel locks are not visible, do not use the cartridge. Reel lock opening Figure 102 Location of the Reel Locks and the Hub Springloaded hub Reel lock opening 4 Verify that the spring-loaded hub (see figure 102) is centered within the circular opening in the tape cartridge. 5 Gently press the hub, then release it. Make sure the hub springs back into place and is still centered within its circular opening. 6 Open the tape cartridge door (see figure 103): a Gently press up on the tab at the right side of the tape cartridge door. b Quantum PX500 Series User’s Guide Swing the door open. 198 Appendix B SDLTtape Cartridge Maintenance Visual Inspection of DLTtape Cartridges Figure 103 Opening the Tape Cartridge Door Tape cartridge door Tab 7 Verify that: • The tape is wound tightly on the reel • The tape leader loop is sticking up about an eighth of an inch • The tape leader loop is not bent or torn Caution: If any of the above conditions are not met, do not use the cartridge. 8 Check for proper operation of the tape cartridge’s write-protect switch (see figure 104). The switch should snap back and forth, and the orange tab should be visible when the switch is in the write-protected position. Quantum PX500 Series User’s Guide 199 Appendix B SDLTtape Cartridge Maintenance Visual Inspection of DLTtape Cartridges Figure 104 Write Protect Switch Write-protect switch Quantum PX500 Series User’s Guide 200 Appendix C Installing the PX502 Library C This appendix explains how to install the Quantum PX502 Series library. Caution: Quantum highly recommends that a Quantum authorized service representative relocate and install a Quantum PX506 or PX510 library to another location. Selecting an Installation Location When choosing an installation site for the PX502 library, consider the following requirements: • Rack Space Requirements • Environmental Conditions Quantum PX500 Series User’s Guide 201 Appendix C Installing the PX502 Library Selecting an Installation Location Rack Space Requirements Figure 3 105 shows the minimum rack space required by the PX502 library. • Depth - 31 in (76.2 cm) • Width - 19 in (48.3 cm) • Height - 6.75 (17 cm) • Weight - 52 lbs (23.6 kg) • Clearance behind library - 4 in (10 cm) behind unit for proper air flow Figure 105 Rack Space Requirements 19 Quantum PX500 Series User’s Guide in ( 48. i 31 3c o3 nt n 6i . (78 o9 8t 1c m m) 202 Appendix C Installing the PX502 Library Preparing for the Installation Environmental Conditions 3 Refer to appendix A on page 189 for environmental condition information. Preparing for the Installation Before you begin the installation procedure in this section, make the following preparations as described in this section: • Providing Necessary Tools and Equipment • Taking ESD Precautions Providing Necessary Tools and Equipment 3 Provide the following tools for installing the PX502 library: • 3 mm Allen wrench • 2.5 mm Allen wrench • #1 flat blade screwdriver • Antistatic wrist strap included in accessory kit Taking ESD Precautions 3 Some components within the PX502 library contains static-sensitive parts. To avoid damaging these parts while performing installation procedures, always observe the following precautions: • Keep the library turned off during all installation procedures. • Use an antistatic wrist strap (included in the accessory kit). • Keep static-sensitive parts in their original shipping containers until ready for installation. • Do not place static-sensitive parts on a metal surface. Place them inside their protective shipping bag or on an antistatic mat. Quantum PX500 Series User’s Guide 203 Appendix C Installing the PX502 Library Installing the Library • Avoid touching connectors and other components. Note: Dry climates and cold-weather heating environments have lower relative humidity and are more likely to produce static electricity. Installing the Library Installing a PX502 library in a rack consists of the following steps: • Locating the Mounting Position • Installing the Library • Loading the Tape Cartridges • Initial Configuration Locating the Mounting Position 3 The PX502 library is designed to fit in a standard 19 inch wide rack. It is important to the library installation to locate the hole pattern in the rack rails (see figure 49). The library must be installed at the beginning of the hole pattern. Refer to table 48 for information on common rack hole types. Table 48 Rack Hole Types Figure Description Cage nut Square rack holes are the most common type of rack holes. They can accept either cage nuts which mount from the back of the rail or clip nuts which clip on from the side of the rack rail. Clip nut Quantum PX500 Series User’s Guide 204 Appendix C Installing the PX502 Library Installing the Library Figure Description Clip nut Through holes require clip nuts to accept mounting hardware. Threaded holes require neither cage or clip nuts to accept mounting hardware. Note: Front panel 1 PX502 System Table 49 PX502 Rail Hole Patterns and Mounting Positions The rails within the rack have a hole pattern that repeats throughout the rail. X marks the screw positions. Install nut clips (included in the accessory kit) on the rails if necessary. 4U Back panel Front panel 1U = 1.75 The marks above (X) indicate the location of mounting hardware on the rack rails. Ensure that any necessary mounting hardware is installed on the rack rails prior to installing the chassis. Quantum PX500 Series User’s Guide Hole pattern Top of rack .312 in (7.92 mm) .625 in (15.9 mm) .625 in (15.9 mm) .5 in (12.7 mm) .625 in (15.9 mm) .625 in (15.9 mm) .5 in (12.7 mm) 205 Appendix C Installing the PX502 Library Installing the Library Warning: Installing the Library 3 If the rack is empty at the time of installation, do NOT install the PX502 library too high in the rack. The weight of the library may cause the rack to become “top heavy” and unstable if installed in the top of an empty rack. Begin installing the PX502 library from the bottom of the rack if more than one library is installed in the rack. Installing the PX502 library consists of the following steps: • Installing the Rack Mount Shelves • Installing the Library Chassis • Cabling the Library Table 50 Library Mounting Hardware Qty Figure Description 16 Allen head screws (M5 x 10) for shelf assembly 8 T- nuts (M5) 4 metric and 4 standard Rail adapters (both metric and standard holes are included, 8 total adapters) Quantum PX500 Series User’s Guide 206 Appendix C Installing the PX502 Library Installing the Library Qty Figure Description 2 Right and left support shelves (left shown) 4 sets Front and back rail mounting hardware(M5 x 12 allen screws and mounting plates) 2 sets Back bracket hardware (M5 x 8 allen screws and mounting plate) 2 sets Back clamp hardware (M5 x 10 and back clamp) Installing the Rack Mount Shelves 3 1 Assemble the rack mount shelves by (see figure 107): Quantum PX500 Series User’s Guide 207 Appendix C Installing the PX502 Library Installing the Library a Loosely attach the adjustable shelves (right and left) with 4 M5 x 10 Allen screws and T-nuts. Note: b T-Nuts must be oriented so they fit in the grooves of the shelves. Attach the appropriate rail adapter to the front and back of the rack mount shelves (right and left) with 4 M5 x 10 Allen screws (each rail adapter is marked with the specific hole type supported, either metric or standard). The rail adapters have arrows indicating the proper orientation (see figure 106). Figure 106 Rail Adapter Orientation Keep the arrow up for correct orientation Quantum PX500 Series User’s Guide 208 Appendix C Installing the PX502 Library Installing the Library Figure 107 Assembling the Left-Hand Rack Mount Shelves Rail adapter Allen screws T-nuts ft s Le lf he Allen screws Rail adapter Quantum PX500 Series User’s Guide Allen screws FlexLink™ opening located towards the front for the left-hand shelf 209 Appendix C Installing the PX502 Library Installing the Library Figure 108 Assembling the Right-Hand Rack Mount Shelves Rail adapter Allen screws T-nuts Ri gh Allen screws FlexLink opening located towards the back for the right-hand shelf ts he lf Allen screws Rail adapter 2 Install the left and right rack mount shelves into the rack (the rack mount shelves adjust 27 in. to 36 in.) and secure with a mounting plate and 2 M4 x 12 Allen screws at the front and back of the rack (see figure 109). Note: Quantum PX500 Series User’s Guide The rack mount shelves must be installed on the inside rack rails. 210 Appendix C Installing the PX502 Library Installing the Library Figure 109 Installing the Rack Mount Shelves Mounting plate M4 x 12 Allen screws Left rack mount shelf Fr o nt of rac k Right rack mount shelf 3 Once the rack mount shelves are secured to the rack, tighten the Allen screws securing the adjustable shelves together. Quantum PX500 Series User’s Guide 211 Appendix C Installing the PX502 Library Installing the Library 3 Installing the Library Chassis Warning: The PX502 weighs approximately 65 lbs (29 kg) without power supplies or tape drives. At least two people are required to lift and install either library. 1 The back mounting brackets are lettered (A through I so the correct mounting position is easily determined. The mounting positions differ depending on the depth of the rack (see table 51). Table 51 Back Mounting Bracket Orientation Rack Depth Mounting Position >27 to 28 in. Use holes A and C >28 to 29 in. Use holes B and D >29 to 30 in. Use holes A and C >30 to 31 in. Use holes B and D >31 to 32 in. Use holes C and E >32 to 33 in. Use holes D and F >33 to 34 in. Use holes E and G >34 to 35 in. Use holes F and H >35 to 36 in. Use holes G and I Once the location is determined, attach the back brackets to each side of the library with four M5 x 8 Allen screws (see figure 110) Note: Quantum PX500 Series User’s Guide Use the shortest depth number. For example, if the measurement is 34 in., use holes E and G. 212 Appendix C Installing the PX502 Library Installing the Library Figure 110 Back Mounting Brackets Back mounting bracket Allen screws Right-hand back bracket shown. 2 Install the library into the rack as shown (see figure 110). Warning: Quantum PX500 Series User’s Guide The PX502 weighs approximately 65 lbs (29 kg) without power supplies or tape drives. At least two people are required to lift and install either library. 213 Appendix C Installing the PX502 Library Installing the Library Figure 111 Installing the PX502 in the Rack PHILLIPS screws 3 Secure the back of the library to the rack with two mounting clamps and two Allen screws on each clamp. The mounting clamps are oriented differently depending on the depth of the rack (see figure 112). Note: If the rack depth is 27 to 30 in., the long portion of the clamp is mounted to the back. If the rack depth is 30 to 36 in., the long portion is mounted to the front. 4 Secure the mounting clamps to the rack rails with two PHILLIPS screws on each side (see figure 112). Quantum PX500 Series User’s Guide 214 Appendix C Installing the PX502 Library Installing the Library Figure 112 Securing the Back of the Library Allen screws Long portion Right-hand back bracket shown. :DUQLQJ +D]DUGRXV 0RYLQJ 3DUWV .HHS )LQJHUV DQG 2WKHU %RG\ 3DUWV $ZD\ :KHQ 5HPRYLQJ DQG ,QVWDOOLQJ 7DSH 'ULYHV :DUQXQJ *HIlKUOLFKH EHZHJOLFKH 7HLOH +DOWHQ 6LH GLH )LQJHU XQG DQGHUH .|USHUWHLOH ZHJ ZHQQ 6LH %DQGODXIZHUNH HQWIHUQHQ XQG DQEULQJHQ 5 To install the tape drives into the library: Quantum PX500 Series User’s Guide 215 Appendix C Installing the PX502 Library Installing the Library a Insert the tape drive into the drive bay slowly until the connectors are seated (see figure 113). Figure 113 PX502 Tape Drive Numbering Tape drive 2 Tape drive 1 b Tighten the tape drive captive screws using a flat blade screwdriver. c Repeat these steps to install another tape drive in a different location, if desired. The library chassis is installed in the rack. 3 Cabling the Library Connect the SCSI cables and jumpers as shown in the following figure: • Figure 114 SCSI System Controller Board • Figure 115 Surrogate SCSI System Controller Board • Figure 116 Fibre Channel System Controller Board • Figure 117 PX502 Stacked Configuration Quantum PX500 Series User’s Guide 216 Appendix C Installing the PX502 Library Installing the Library • Figure 116 Native Fibre Channel System Controller Board Note: Quantum ships sufficient SCSI cables and terminators with the libraries to set up two-drives per SCSI bus. One tape drive per SCSI bus may be necessary for optimum performance. Refer to your tape drive documentation. Note: SCSI cable lengths should not exceed 39.37 feet (12 meters) between the host and the library for single drive per bus installations. Figure 114 PX502 Cabling Configuration Ethernet Host computer Tape drive 2 Terminator Quantum PX500 Series User’s Guide Tape drive 1 SCSI jumper s 217 Appendix C Installing the PX502 Library Installing the Library Figure 115 PX502 Cable Configuration (Surrogate) Ethernet Surrogate System Controller Board Tape drive 2 Power Terminator Note: Quantum PX500 Series User’s Guide SCSI host Tape drive 1 Back of Library When operating in surrogate mode, the SCSI host connection must be made to tape drive 1. 218 Appendix C Installing the PX502 Library Installing the Library Figure 116 PX502 Cable Configuration (Native Fibre Channel) Fibre Channel host/SAN Tape drive 2 Tape drive 1 Fibre Channel ports Quantum PX500 Series User’s Guide 219 Appendix C Installing the PX502 Library Installing the Library Figure 117 PX502 Stacked Cabling Configuration (SCSI Shown) Host computer PX502 (master library) Ethernet Tape drive 2 Tape drive 1 PX502 (slave library) Tape drive 2 Tape drive 1 Host computer PX502 (slave library) Tape drive 2 Tape drive 1 Host computer The library host and Ethernet network are connected only to the Master library. Quantum PX500 Series User’s Guide 220 Appendix C Installing the PX502 Library Installing the Library Loading the Tape Cartridges 3 Initial Configuration 3 Before operating the library, load the appropriate tape cartridges (LTO and/or SDLT) into the library starting with the left-hand magazines (refer to Preparing the Library for Operation on page 48 for more information on tape cartridges). Initially configuring the library consists of the following steps: • Turning on the Library • Setting the Library Options • Setting the Date and Time • Setting Network Information Turning on the Library 3 To turn on the library: Quantum PX500 Series User’s Guide 221 Appendix C Installing the PX502 Library Installing the Library 1 Verify that: • Power cables are firmly in place • All doors are closed 2 Turn on the power switch located in the lower left-hand corner of the OCP (see figure 118). Figure 118 Turning On the Library OCP Power button During the power up sequence, the library performs an inventory. The power up sequence can take several minutes. Setting the Library Options 3 To set the library options: 1 Press Setup from the Home screen. The OCP displays the Setup screen (see figure 119): Quantum PX500 Series User’s Guide 222 Appendix C Installing the PX502 Library Installing the Library Figure 119 Setup Screen Enter 2 From the Setup screen, use the up and down arrows to highlight Cabinet and press Enter. The Cabinet screen displays (see figure 120): Figure 120 Library Options Screen 3 The Stack role screen allows you to configure the library as a “Master” or “Slave” in a multiple library stack. The library is configured “Stand alone” by default. If this is a multiple library stack, use the up and down arrows to highlight Stack role and press Enter displays the following information about the library: Quantum PX500 Series User’s Guide 223 Appendix C Installing the PX502 Library Installing the Library Table 52 Setting Up the Cabinet Cabinet Options Description Host bus Sets the SCSI ID for both the library and tape drives. Stack role Assigns the library stack role as Master, Slave, or Stand alone. There can be only one Master library in a multiple stack. Once configured as a slave, all library OCP functions can be controlled via the Master library OCP. Left load port Enables or disables the left load port Right load port Enables or disables the right load port Drive FUP from tape Allows you to perform a tape drive firmware update from a firmware update tape cartridge. Setting the Date and Time 3 To set the date and time: 1 From the Setup screen, use the up and down arrows to highlight Date and Time and press Enter. The Date and Time screen displays (see figure 121): Figure 121 Date and Time Screen The Date and Time screen displays the following information about the library: Quantum PX500 Series User’s Guide 224 Appendix C Installing the PX502 Library Installing the Library 2 Use the up and down arrows to view or edit the date and time information. Press Enter to accept the new settings. 3 When you are finished viewing/editing the date and time information, press Exit to return to the Setup screen. 3 Setting Network Information To view or edit the network information: 1 From the Setup screen, use the up and down arrows to highlight Network and press Enter. 2 The Network screen displays (see figure 121): Figure 122 Network Screen The Network screen allows you to view or edit the following network settings: Note: The network settings (IP address, subnet mask, and default gateway) are only active when DHCP is disabled. • DHCP (default setting) • IP address • Subnet mask • Default gateway 3 Use the up and down arrows to select the network setting you wish to view or edit and press Enter. When you are finished viewing/editing the network information, press Exit to return to the Setup screen. Quantum PX500 Series User’s Guide 225 Appendix C Installing the PX502 Library Emergency Library Access 4 For the network information such as the IP address to be active, you must reboot the library by holding down the power button located on the front of the library (see figure 118). The library shuts down. 5 Push the power button to start the library. The PX502 tape library is initially configured and ready for use. Emergency Library Access Use the following procedure to gain access to the tape cartridge magazines in case of an emergency and the library power is not available. 1 Put on an antistatic wrist strap and clip it to the library chassis (example: a captive screw on the tape drive cover plates). Caution: Take standard ESD precautions when performing this procedure. 2 Insert the metal pick included with the accessory kit into the release holes and trip the magazine door release for both the right and left magazine doors (see figure 123). The magazine access doors open. Quantum PX500 Series User’s Guide 226 Appendix C Installing the PX502 Library Emergency Library Access Figure 123 Opening the Right and Left Magazine Access Doors Left magazine door Right magazine door Door releases 3 Insert the wooden dowel that is included in the library accessory kit into the magazine release hole and trip the magazine release to remove the each magazine from the library (see figure 124). Remove both magazines from the library. Note: Keep the tool as straight as possible when inserting the wooden dowel into the magazine release hole. You must continue to hold the tool against the magazine release until the magazine is entirely out of the library. The tape cartridge magazines are now accessible. Quantum PX500 Series User’s Guide 227 Appendix C Installing the PX502 Library Emergency Library Access Figure 124 Removing the Magazines Magazine release Magazine release (engaged) Right magazine Quantum PX500 Series User’s Guide 228 Appendix D Repacking the PX502 Library D This document explains how to repack the Quantum PX502 library. Follow these instructions carefully to ensure the library is shipped properly. Caution: This procedure requires the packing materials originally sent with the library for proper shipment. If you do not have the library packing materials, contact Quantum customer support for replacement packaging. This procedure consists of the following steps: • Removing the Library from the Rack • Installing the Internal Shipping Restraints • Packing the Library for Shipment Quantum PX500 Series User’s Guide 229 Appendix D Repacking the PX502 Library Removing the Library from the Rack Removing the Library from the Rack To remove the PX502 library from the rack: 1 Using the OCP, open the front doors, remove both tape cartridge magazines, and remove any tape cartridges from the fixed bins or FlexLink™ (refer to chapter 2, Basic Library Operations for information on OCP operation and bin locations). Note: You must remove all tape cartridges from the library prior to parking the library robotics for shipment. After removing the tape cartridge magazines and closing the doors, the library inventories all possible tape cartridge locations (magazines, fixed slots, Flexlink, and tape drives). This process takes several minutes. 2 From the Library Operations screen on the OCP, select Park for Shipping. The library shuts down automatically. 3 From the back of the library, disconnect all power, Ethernet, and SCSI cables from the library and note their locations for later reinstallation. Warning: This unit has more than one power supply cord. Disconnect all power supply cords before servicing to avoid electric shock. 4 To remove the library chassis from the rack (see figure 125): a Loosen the captive screws securing the tape drives to the chassis and remove the tape drive(s) from the back of the library. Quantum PX500 Series User’s Guide b Loosen the captive screw securing the power supplies to the chassis and remove the power supplies from the back of the library. c Remove PHILLIPS screws securing each side of the chassis to the rack mounting rails and remove two Allen screws securing both clamps on the back of the library. d Remove the library from the rack. 230 Appendix D Repacking the PX502 Library Removing the Library from the Rack Figure 125 Removing the PX502 Library Tape drives Power supplies Right magazine Quantum PX500 Series User’s Guide 231 Appendix D Repacking the PX502 Library Installing the Internal Shipping Restraints Installing the Internal Shipping Restraints To ensure that the internal robotics within the library is not damaged, you must install the internal shipping restraints on the robotics. Caution: Failure to install the shipping restraints on the robotics may void your warranty. To install the internal shipping restraints: 1 Remove the ten PHILLIPS screws securing the top cover plate to the library chassis (see figure 126): Quantum PX500 Series User’s Guide 232 Appendix D Repacking the PX502 Library Installing the Internal Shipping Restraints Figure 126 Removing the Top Cover Top cover FlexLink™ cover Quantum PX500 Series User’s Guide 233 Appendix D Repacking the PX502 Library Installing the Internal Shipping Restraints 2 If the library is not operational and the Park for Shipping command was not executed, move the robotics to the front of the library (see figure 127). Caution: Note: Take standard ESD precautions when working within the library chassis. If there are any cartridges in the fixed bins, you can remove them now. Figure 127 Moving the Robotics Library robotics 3 Install the metal restraints through the chassis eyelets as shown in figure 128. Quantum PX500 Series User’s Guide 234 Appendix D Repacking the PX502 Library Installing the Internal Shipping Restraints Figure 128 Inserting the Metal Restraint Metal restraints Eyelet 4 Install the two halves of the robotics shipping foams as shown in figure 129:. Caution: Take standard ESD precautions when working within the library chassis. a Install the left-hand foam first so that it fits down into the robotics platform, then push towards the back of the unit until it stops. b Quantum PX500 Series User’s Guide Install the right-hand foam onto the library robotics so the motor fits into the foam opening, then push towards the front of the library until it stops. 235 Appendix D Repacking the PX502 Library Installing the Internal Shipping Restraints Figure 129 Installing the Robotics Restraints Left-hand shipping foam Robotics assembly shown outside of library for clarity. Robotics motor Foam inside robotics platform Right-hand shipping foam 5 Slide the robotics with the shipping foams under the metal restraints so the metal bands fall into the restraint cutouts. Clamp the two halves of the metal restraints together and secure with a tie band to secure the robotics to the library chassis (see figure 130). Caution: Quantum PX500 Series User’s Guide Move the robotics assembly with the shipping foams gently. 236 Appendix D Repacking the PX502 Library Installing the Internal Shipping Restraints Figure 130 Securing the Robotics Tie band 6 Install the top cover previously removed in step 1. 7 Install the magazines, tape drives, and power supplies previously removed in Removing the Library from the Rack. 8 To install the tape magazines, refer to Emergency Library Access on page 226 for information on opening the library doors without library power. Quantum PX500 Series User’s Guide 237 Appendix D Repacking the PX502 Library Packing the Library for Shipment Packing the Library for Shipment 1 Package the library into the shipping carton as shown in figure 131. Quantum PX500 Series User’s Guide Warning: At least two people are required to move the library chassis. Caution: Lift the library chassis at the sides. Avoid putting the weight of the library chassis on the front bezel. 238 Appendix D Repacking the PX502 Library Packing the Library for Shipment Figure 131 Preparing the Library for Shipping Accessories kit Library chassis Front bezel Lift point Shipping carton Quantum PX500 Series User’s Guide 239 Appendix E E Regulatory Statements This appendix provides the regulatory statements for the Quantum PX500 Series libraries, in the following languages: • English (page 208) • Deutsch (seite page 243) • Español (página page 245) • Français (page page 247) • Italiano (pagina page 249) • Svenska (sidan page 251) • (Simplified Chinese) (page 253) • (Traditional Chinese) (page 255) • (Japanese) (page 257) • (Korean) (page 259) English Quantum PX500 Series User’s Guide 240 Appendix E Regulatory Statements FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Any changes or modifications made to this equipment may void the user's authority to operate this equipment. Operation of this equipment in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference. This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. Taiwan (BSMI) Statement 5 !" #$%&'()*+ ,-. Japan (VCCI) Statement 5 Quantum PX500 Series User’s Guide 241 Appendix E Regulatory Statements Notice for USA and CANADA Only DEN-AN Notice (Japan Industry Canada Digital Apparatus) Reference: Interference-Causing Equipment Standard, ICES-003, Issue 2 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. CISPR-22 Warning! 5 This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Notice for USA and CANADA Only If shipped to USA, use the UL LISTED power cord specified below for 100-120 V operation. If shipped to Canada, use the CSA CERTIFIED power cord specified below for 100-120V operation. Laser Statement Plug Cap Parallel blade with ground pin (NEMA 5-15P configuration) Cord Type: SJT, three 16 AWG (1.5 mm2) or 18 AWG (1.0 mm2) wires Length Maximum 15 feet (4.5m) Rating Minimum 10 A, 125 V 5 CAUTION: With all panels and enclosures in place, this product is rated as a Class I laser product. Quantum PX500 Series User’s Guide 242 Appendix E Regulatory Statements Notice for USA and CANADA Only CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous exposure. Library Battery Statement CAUTION: This product contains a Lithium battery. Lithium may be considered a hazardous material. Dispose of this battery in accordance with local, state, and federal laws. The Lithium batteries included in this product are: • Panasonic BR1225 • IC Battery ST Micro M41T81 5 Battery Contained in Product: “Perchlorate Material – special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.” • The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5 Chapter 33, Best Management Practices for Perchlorate Materials. This product/ part includes a lithium battery which contains a perchlorate substance. Deutsch Regelungen der FCC Nach Tests wurde festgelegt, dass dieses Gerät den digitalen Geräten der Klasse A entspricht und den Vorschriften in Abschnitt 15 der Regelungen der FCC unterliegt. Durch diese Vorschriften wird ein angemessener Schutz vor schädlichen Strahlungen gewährleistet, wenn dieses Gerät in einer kommerziellen Umgebung betrieben wird. Von den Geräten wird Hochfrequenzenergie erzeugt, genutzt und abgestrahlt, die bei einer im Widerspruch zu diesem Handbuch stehenden Installation oder Nutzung Funkstörungen erzeugen kann. Änderungen und Modifikationen an diesem Gerät können zum Erlöschen der Betriebserlaubnis für dieses Gerät führen. Quantum PX500 Series User’s Guide 243 Appendix E Regulatory Statements Notice for USA and CANADA Only Der Betrieb dieses Geräts in Wohngegenden kann zu Empfangsstörungen führen, die der Verursacher auf eigene Kosten beheben muss. Dieses Gerät erfüllt die Vorschriften in Abschnitt 15 der Regelungen der FCC. Der Betrieb unterliegt den folgenden Bedingungen: 1 Das Gerät darf keine schädlichen Störungen hervorrufen und 2 Das Gerät muss alle eingehenden Störungen aufnehmen, einschließlich Störungen, die einen unerwünschten Betrieb verursachen können. Regelungen für Taiwan !" #$%&'()*+ ,-. Referenz: Norm für störungsverursachende Geräte, ICES-003, Ausgabe 2 Industry Canada (DigitalApparate) Dieses Digitalgerät der Klasse A erfüllt alle Anforderungen der kanadischen Vorschriften bezüglich störungsverursachender Geräte (Canadian Interference-Causing Equipment Regulations). 5 CISPR-22 Warnung! Hinweis nur für USA und KANADA Dies ist ein Produkt der Klasse A. Dieses Produkt kann in Wohngegenden Funkstörungen verursachen, die vom Verursacher durch angemessene Maßnahmen behoben werden müssen. Wenn dieses Produkt in die USA geliefert wird, muss das nachstehend für einen 100-120-Volt-Betrieb spezifizierte und von UL zugelassene Netzkabel verwendet werden. Wenn dieses Produkt nach Kanada geliefert wird, muss das nachstehend für einen 100-120-Volt-Betrieb spezifizierte und von CSA zugelassene Netzkabel verwendet werden. Steckerausführung Quantum PX500 Series User’s Guide Parallele Steckzungen mit Erdungsstift (NEMA 5-15P-Konfiguration) 244 Appendix E Regulatory Statements Notice for USA and CANADA Only Laser-Erklärung Kabel Typ: SJT, drei 16 AWG (1,5 mm2)- oder 18 AWG (1,0 mm2)-Leiter Länge Max. 15 Fuß (4,5 m) Nennleistung Min. 10 A, 125 V VORSICHT: Wenn alle Abdeckungen und Gehäuseteile korrekt angebracht sind, handelt es um ein Produkt der Laserklasse 1. Der Strichcodescanner in diesem Produkt ist jedoch ein Laser Klasse II. Vermeiden Sie die Aussetzung an die von dem Strichcodescanner ausgehenden Strahlen. Blicken Sie nicht direkt in den Strahl. VORSICHT: Die unsachgemäße Verwendung von Bedienelementen oder Einstellungen bzw. die Ausführung von Arbeitsschritten, die nicht in der mit dem Gerät gelieferten Dokumentation beschrieben sind, können dazu führen, dass gesundheitsschädigende Strahlungen freigesetzt werden. Hinweis zur Bibliotheksbatterie VORSICHT: Dieses Produkt enthält eine Lithium-Batterie. Das nichtflüchtige RAM, Dallas Semiconductor DS1743-100, enthält eine Lithium-Batterie. Lithium ist eventuell als gefährliches Material zu betrachten. Die Entsorgung dieser Batterie muss unter Einhaltung aller lokalen, regionalen und bundesweiten Gesetze und Vorschriften erfolgen. Español Declaración FCC Este equipo ha sido sometido a prueba y ha demostrado cumplir con los límites de un dispositivo digital de Clase A, conforme a la Parte 15 de las Normas FCC. Estos límites están diseñados para proporcionar una protección razonable contra las interferencias perjudiciales cuando el equipo funciona en un entorno comercial. Este equipo genera, usa y puede emitir energía de radiofrecuencia y, si no se instala ni se usa de Quantum PX500 Series User’s Guide 245 Appendix E Regulatory Statements Notice for USA and CANADA Only acuerdo con el manual de instrucciones, puede provocar interferencias perjudiciales para las comunicaciones de radio. Cualesquiera cambios o modificaciones realizados a este equipo pueden anular la autoridad del usuario para utilizar este equipo. El uso de este equipo en un área residencial puede provocar interferencias, en cuyo caso será el usuario quien tenga que correr con los gastos de las medidas que puedan ser necesarias para corregir las interferencias. Este dispositivo cumple con la Parte 15 de las Normas FCC. El funcionamiento está sujeto a las siguientes condiciones: 1 Este dispositivo no debe causar interferencias perjudiciales, y 2 Este dispositivo debe aceptar cualquier interferencia que reciba, incluidas aquéllas que puedan provocar un funcionamiento no deseado. Declaración para Taiwán !" #$%&'()*+ ,-. Industria de Canadá (Aparato digital) Referencia: Interference-Causing Equipment Standard (Estándar para equipos que causan interferencia), ICES-003, Issue 2 (Tema 2) Este aparato digital de Clase A cumple todos los requisitos de la normativa canadiense sobre equipos que causan interferencia. Advertencia CISPR-22 Éste es un producto de Clase A. En un entorno doméstico, este producto puede causar interferencias de radio, en cuyo caso puede ser necesario que el usuario tome medidas adecuadas. Quantum PX500 Series User’s Guide 246 Appendix E Regulatory Statements Notice for USA and CANADA Only Aviso sólo para EE.UU. y CANADÁ Si el producto se ha fabricado para EE.UU., utilice el cable de alimentación UL LISTED que se especifica más adelante para el funcionamiento a 100-120 V. Si el producto se ha fabricado para Canadá, utilice el cable de alimentación CSA CERTIFIED que se especifica más adelante para el funcionamiento a 100-120 V. Enchufe Cuchilla paralela con patilla de conexión a tierra (configuración NEMA 5-15P) Cable Tipo SJT, tres cables 16 AWG (1,5 mm2) ó 18 AWG (1,0 mm2) Longitud Máxima de 15 pies (4,5m) Clasificación Máximo 10 A, 125 V Declaración sobre láser PRECAUCIÓN: Con todos los paneles y cubiertas en su sitio, este producto se clasifica como un producto láser de Clase I. Sin embargo, el lector de código de barras que hay en el interior de este producto es un láser de Clase II. Evite la exposición a la luz del láser que emite el lector de código de barras. No mire fijamente el rayo. PRECAUCIÓN: El uso de controles o ajustes o la realización de procedimientos distintos de los que se especifican en este manual pueden provocar una exposición peligrosa. Declaración sobre la batería de la biblioteca PRECAUCIÓN: Este producto contiene una batería de litio. La memoria RAM no volátil, Dallas Semiconductor DS1743-100, contiene una batería de litio. El litio puede ser considerado un material peligroso. Deseche la batería conforme a la norma vigente de aplicación local, del estado y federal. Français Déclaration de la FCC Cet équipement a été testé et s'est révélé conforme aux limites d'un appareil numérique de Classe A, conformément à l'alinéa 15 de la Quantum PX500 Series User’s Guide 247 Appendix E Regulatory Statements Notice for USA and CANADA Only réglementation de la FCC. Ces limites sont conçues pour fournir une protection adéquate contre les perturbations nuisibles lorsque l'équipement fonctionne dans un environnement commercial. Cet équipement génère, utilise et peut émettre une énergie à fréquence radio et risque, s'il n'est pas installé et utilisé conformément au manuel d'instruction, de créer des perturbations nuisibles aux services de radiocommunication. Tout changement ou modification apporté à cet équipement risque d'annuler le droit d'utiliser l'équipement. L'utilisation de cet équipement dans une zone résidentielle risque de créer des perturbations auxquelles l'utilisateur devra remédier à ses propres frais. Cet appareil est conforme à l'alinéa 15 de la réglementation de la FCC. Le fonctionnement de cet équipement est soumis aux conditions suivantes : 1 Cet appareil ne peut générer de perturbations nuisibles et 2 Cet appareil doit accepter les perturbations reçues, notamment les perturbations qui risquent de générer un fonctionnement non souhaité. Réglementation de Taïwan !" #$%&'()*+ ,-. Industrie Canada (Appareil numérique) Référence : Norme sur le matériel brouilleur, NMB-003, numéro 2 Avertissement CISPR-22 ! Ceci est un produit de Classe A. Dans un environnement résidentiel, ce produit risque de générer des perturbations radio auxquelles l'utilisateur doit peut-être remédier. Cet appareil numérique de Classe A satisfait à toutes les exigences des réglementations canadiennes sur le matériel brouilleur. Quantum PX500 Series User’s Guide 248 Appendix E Regulatory Statements Notice for USA and CANADA Only Avis pour les États-Unis et le Canada uniquement En cas d'envoi aux États-Unis, utilisez le câble d'alimentation CLASSÉ UL spécifié ci-dessous pour un fonctionnement à 100-120 V. En cas d'envoi au Canada, utilisez le câble d'alimentation CERTIFIÉ CSA spécifié cidessous pour un fonctionnement à 100-120 V. Fiche Broche parallèle avec broche de mise à la terre (configuration NEMA 5-15P) Cordon Type : SJT, trois fils 16 AWG (1,5 mm2) ou 18 AWG (1,0 mm2) Longueur 15 pieds (4,5 m) au maximum Courant nominal 10 A au minimum, 125 V Réglementation relative au laser ATTENTION : Avec tous les panneaux et enceintes en place, ce produit est classé comme un produit laser de Classe I. Le lecteur de codes-barres à l'intérieur de ce produit est, cependant, un laser de Classe II. Évitez toute exposition à la lumière laser émise par le lecteur de codes-barres. Ne fixez pas le faisceau des yeux. ATTENTION : L'utilisation de commandes ou de réglages ou l'exécution de procédures autres que celles spécifiées ici peuvent entraîner une exposition dangereuse. Réglementation relative à la pile de la bibliothèque ATTENTION : Ce produit comporte une batterie au lithium. La mémoire RAM non-volatile, Dallas Semiconductor DS1743-100, comporte une pile au lithium. Le lithium peut être considéré comme un matériau dangereux. Mettez cette batterie au rebut conformément aux lois locales, nationales et fédérales. Italiano Dichiarazione FCC Questa apparecchiatura è stata provata e trovata conforme ai limiti per i dispositivi digitali di Classe A, relativi alla Parte 15 delle norme FCC. Questi limiti sono concepiti per garantire un livello ragionevole di Quantum PX500 Series User’s Guide 249 Appendix E Regulatory Statements Notice for USA and CANADA Only protezione da interferenze dannose quando l'apparecchiatura viene azionata in un ambiente commerciale. Questa apparecchiatura genera, utilizza e può irradiare energia a radiofrequenza e, se non installata e utilizzata secondo il manuale di istruzioni, potrebbe causare interferenze dannose alle comunicazioni radio. Eventuali cambiamenti o modifiche apportati a questa apparecchiatura potrebbero invalidare il diritto dell'utente ad utilizzare questa apparecchiatura. Il funzionamento dell'apparecchiatura in una zona residenziale potrebbe causare interferenze, nel qual caso l'utente dovrà a proprie spese prendere i dovuti provvedimenti per eliminare le interferenze. Questo dispositivo è conforme alla Parte 15 delle norme FCC. Il funzionamento è soggetto alle seguenti condizioni: 1 Questo dispositivo non può causare interferenze dannose e 2 Questo dispositivo deve accettare eventuali interferenze ricevute, incluse le interferenze causate da funzionamento indesiderato. Dichiarazione per Taiwan !" #$%&'()*+ ,-. Industry Canada (apparati digitali) Riferimento: Interference-Causing Equipment Standard, ICES-003, 2. edizione Questo dispositivo digitale di Classe A è conforme a tutti i requisiti dei regolamenti canadesi per apparecchiature che causano interferenze. Avvertenza CISPR-22! Questo è un prodotto di Classe A. In un ambiente domestico questo prodotto potrebbe causare interferenze radio; in tal caso l'utente dovrà adottare tutti i dovuti provvedimenti. Quantum PX500 Series User’s Guide 250 Appendix E Regulatory Statements Notice for USA and CANADA Only Se il prodotto viene spedito negli Stati Uniti, utilizzare il cavo di alimentazione elencato UL, specificato di seguito per il funzionamento a 100-120 V. Se il prodotto viene spedito in Canada, utilizzare il cavo di alimentazione certificato CSA, specificato di seguito per il funzionamento a 100-120 V. Avviso esclusivamente per Stati Uniti e Canada Cappuccio della spina Lama parallela con perno di terra (configurazione NEMA 5-15P) Cavo: Tipo: SJT, tre fili da 16 AWG (1,5 mm2) o 18 AWG (1,0 mm2) Lunghezza Massima di 15 piedi (4,5 m) Portata Minima di 10 A, 125 V ATTENZIONE: Con tutti i pannelli e le custodie in posizione, questo prodotto è classificato come prodotto laser di Classe I. Lo scanner per codici a barre all'interno del prodotto è invece un dispositivo laser di Classe II. Evitare l'esposizione ai raggi laser emessi dallo scanner per codici a barre. Non guardare fisso nel fascio di luce. Dichiarazione sui dispositivi laser ATTENZIONE: L'utilizzo di comandi, regolazioni o procedure diversi da quelli specificati in questa sede potrebbe causare livelli di esposizione pericolosi. Dichiarazione sulla batteria della libreria 5 ATTENZIONE: Questo prodotto contiene una batteria al litio. La RAM non volatile, di tipo Dallas Semiconductor DS1743-100, contiene una batteria al litio. Il litio potrebbe essere considerato un materiale pericoloso. Smaltire la batteria secondo quanto previsto dalle leggi locali, regionali e nazionali. Svenska Quantum PX500 Series User’s Guide 251 Appendix E Regulatory Statements Notice for USA and CANADA Only FCC-meddelande Utrustningen har testats och befunnits uppfylla gränserna för en klass A digital enhet i enlighet med del 15 i FCC-reglerna. Gränserna är utformade att tillhandahålla rimligt skydd mot störningar när utrustningen används i en kommersiell miljö. Utrustningen alstrar, använder och kan utstråla radiofrekvent energi och kan, om den ej installeras och används i enlighet med instruktionshandboken, orsaka störningar i radiokommunikation. Eventuella ändringar eller modifikationer av utrustningen kan ogiltigförklara användarens rätt att använda utrustningen. Användning av utrustningen i bostadsområden kan orsaka störningar och i sådana fall måste användaren bekosta de åtgärder som krävs för att åtgärda störningarna. Enheten uppfyller del 15 i FCC-reglerna. Användningen underkastas följande villkor: 1 Enheten får inte orsaka störningar och 2 enheten måste tåla mottagna störningar, inklusive störningar som kan orsaka oönskad funktion. Meddelande för Taiwan !" #$%&'()*+ ,-. Kanada (digital utrustning) Hänvisning: Standard för störningsalstrande utrustning, ICES-003, utgåva 2 CISPR-22 Varning! Detta är en klass A produkt. I en hemmiljö kan denna produkt orsaka radiostörningar, i vilket fall det kan krävas att användaren vidtar lämpliga åtgärder. Denna klass A för digital utrustning uppfyller alla krav i de kanadensiska föreskrifterna för störningsalstrande utrustning. Quantum PX500 Series User’s Guide 252 Appendix E Regulatory Statements Notice for USA and CANADA Only Meddelande för USA och KANADA enbart Om utrustningen levereras i USA, använd den UL-listade nätsladden som specificeras nedan för användning med 100-120 V. Om utrustningen levereras i Kanada, använd den CSA-certifierade nätsladden som specificeras nedan för användning med 100-120 V. Kontaktkåpa Parallellt blad med jordstift (NEMA 5-15P-konfiguration) Sladd Typ: SJT, tre 1,5 mm2 (16 AWG) eller 1,0 mm2 (18 AWG) ledare Längd Maximalt 15 fot (4,5 m) Märkvärde Minimalt 10 A, 125 V FÖRSIKTIGHET: Med alla paneler och luckor på plats klassificeras denna produkt som en laserprodukt klass 1. Streckkodsläsaren inuti produkten är klassificerad som en laserprodukt klass II. Undvik kontakt med streckkodsläsarens laserstråle. Titta inte in i strålen. Lasermeddelande FÖRSIKTIGHET: Användning av kontroller, justeringar eller utförande av rutiner andra än de som anges i detta dokument kan leda till farlig exponering för strålning. M e d d e l a nde om biblioteksbatteri F ÖRSIKTIGHET: Produkten innehåller ett litiumbatteri. Det icke-flyktiga RAM-minnet, Dallas halvledare DS1743-100, innehåller ett litiumbatteri. Litium anses som riskavfall. Kasta batteriet i enlighet med lokala och nationella lagar. Simplified Chinese Quantum PX500 Series User’s Guide 253 Appendix E Regulatory Statements Notice for USA and CANADA Only FCC 1 2 5 !" #$%&'()*+ ,-. 5 CISPR-22 5 Quantum PX500 Series User’s Guide 254 Appendix E Regulatory Statements Notice for USA and CANADA Only 5 mp 5 5 5 5 Traditional Chinese Quantum PX500 Series User’s Guide 255 Appendix E Regulatory Statements Notice for USA and CANADA Only FCC 5 1 2 5 !" #$%&'()*+ ,-. 5 CISPR-22 5 Quantum PX500 Series User’s Guide 256 Appendix E Regulatory Statements Notice for USA and CANADA Only 5 5 5 5 5 Japanese Quantum PX500 Series User’s Guide 257 Appendix E Regulatory Statements Notice for USA and CANADA Only FCC 5 1 2 5 !" #$%&'()*+ ,-. Industry Canada CISPR-22 5 5 Quantum PX500 Series User’s Guide 258 Appendix E Regulatory Statements Notice for USA and CANADA Only 5 5 5 5 5 Korean Quantum PX500 Series User’s Guide 259 Appendix E Regulatory Statements Notice for USA and CANADA Only FCC 5 1 2 5 !" #$%&'()*+ ,-. 5 CISPR-22 5 Quantum PX500 Series User’s Guide 260 Appendix E Regulatory Statements Notice for USA and CANADA Only 5 5 Class 1 5 Quantum PX500 Series User’s Guide 261 Appendix E Regulatory Statements Disposal of Electrical and Electronic Equipment Disposal of Electrical and Electronic Equipment This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste. Instead, it should be handed over to a designated collection point for the recycling of electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please visit our website at: http://qcare.quantum.com or contact your local government authority, your household waste disposal service or the business from which you purchased the product. Quantum PX500 Series User’s Guide 262 Appendix E Regulatory Statements Declaration of Conformity Declaration of Conformity Quantum PX500 Series User’s Guide 263 Glossary B back panel The panel at the back of the library that contains theconnectors for attaching external cabling to the library. bar code label The identification label on cartridges. bar code scanner A laser device that is mounted on the robotic hand and reads the cartridge bar code labels. C calibration The software measurements and configuration required for successful operation of the library. F Fibre Channel Fibre Channel interface. This is a interface type used in native Fibre Channel tape drives. FCC Class A Standard established by the U.S. Federal Communications Commission governing electromagnetic emissions. FSE Field service engineer G GUI Graphical user interface. The browser based remote management system use to configure and control the PX500 series libraries. H host computer The computer that issues SCSI commands to control the library gripper. Quantum PX500 Series User’s Guide 264 Glossary I ISCI iSCSI is an IP-based standard for linking data storage devices over a network and transferring data by carrying SCSI commands over IP networks. M MTBF Mean Time Between Failures MTTR Mean Time To Repair N NVRAM Nonvolatile random access memory O off-line Library is offline and not able to communicate with a host. on-line Ready for communications with a host OCP Operator control panel. pick The act of removing a cartridge from one location in preparation for placing it in another location. place The act of placing a cartridge in a location after it has been picked from another location. PROM Programmable read-only memory R RAM Random access memory S SCSI Small Computer System Interface. A communications standard for attaching peripheral equipment to small computers. T tape drive The mechanism that reads data from, and writes data to, a P tape. U UL Quantum PX500 Series User’s Guide Underwriters Laboratories 265 Index A C D auto clean 76 cabinet setup date and time OCP 74 configuration 121 cable, SCSI, length 195 date and time setup B cabling routing for the PX500 Series 38 deleting a library partition 128 back panel 27 cartridges DHCP cooling fans 27 CPCI card cage 27 power supplies 27 system controller board 26 tape drives 27 backup configuration files 145 barcode label labeling LTO cartridges 46 labeling SDLT cartridges 43 browser, internet 86 BSMI (see Taiwan) handling 196–197 inspecting for damage 197–199 cleaning cartridges 46 component test OCP 82 configuration files OCP 79 enable from OCP 79 diagnostics OCP 80 disaster recovery 138 displayed frames 90 DLT-S4 backup 145 performance 13 factory 145 DLTSage secure tape factory defaults 145 restore 145 best practices 137 tape migration 137 restoring 145 DLTSage tape security 128 saving 145 drive firmware configure slots 76 cooling fans 27 CPCI card cage 27 uploading 146 drive operations OCP 72 creating a library partition 126 Quantum PX500 Series User’s Guide 266 Index pwr on/off 73 reset 73 drives page 104 class A regulatory statement 241 G Java plug-in 86 getting started 35 guardian xx K E editing a partition 127 emergency access 226 ESD precautions 42 event log 94 viewing 94 event logs OCP 66 key users 110 H create 110 creating 110 hardware information removing 111 OCP 65 updating key user password 112 hardware status 93 health test 142 home screen 60 HP LTO performance 14 HP LTO-3 performance 15 F L library back panel 27 features 17–30 front panel 17 factory defulats configuration files 145 FC1202 114 Fibre Channel ocp setup 74 Fibre Channel bridge 114 FC1202 114 find page 99 barcode 100 find media ID 101 select map 101 find tapel OCP 70 relocating 201 I setup 122 identification 107 info screen OCP 63 installing tape cartridges 40 internet browsers, supported 86 inventory page 103 IP address set from OCP 79 iSCSI bridge TC2201 114 Firefox 86 frames, displayed 90 front panel 17 emergency 226 library doors open 41 library emulation 76 library firmware uploading 145 library operations OCP 68 online/offline 69 park for shipping 70 release magazines 69 library partitioning J Japan 267 library access creating 126 deleting 128 editing 127 Quantum PX500 Series User’s Guide Index Library setup emulation 76 library setup configure slots 76 operations screen 68 inventory 103 overview 60–61 move page 102 problems 179 operations screen OCP diagnostics screen 80 load port configuration 83 component tests 82 logs 146 subsystem tests 81 OCP 68 overview information OCP 63 system-level tests 80 OCP info screen M event logs 66 magazines overview information 63 park for shipping 70 statistics information 66 partition setup hardware information 65 release 69 removing 41 maintenance 144 OCP LED status 183 drive operations 72 move page 102 find tape 70 move tape library operations 68 OCP 71 auto clean 76 OCP operations screen mixed media 31 Mozilla Suite 86 P barcode swap 76 OCP 75 partitions move tape 71 native Fibre Channel interface 124 scan inventory 73 parallel SCSI interface 124 requirements 124 OCP setup screen 73 setup 124 cabinet setup 74 surrogate SCSI interface 124 date and time setup 79 N network configuration fields 117 network setup 78 power supplies 27 partition setup 75 power supply LEDs 187 security 77 powering off 60 problems network information 115 offline 69 network setup online 69 OCP 179 online/offline operating 181 OCP 78 robotics 179 from remote management pages 140 from the OCP 60 O start-up 178 PX500 Series open library doors 41 OCP buttons 61 components 61 home screen 60 info screen 63 Quantum PX500 Series User’s Guide cable routing 38 operating problems 181 operations accessing 99, 125 drives 104 find 99 R reference 268 Index web pages 147 release magazines 69 relocating library 201 removing magazines 41 reset tape drive 73 restore configuration files 145 robot park for shipping 70 robotics problems 179 130 upload secure key file 136 OCP 81 system controller board 26 secure key migration 137 secure tape LEDs 184 system -level tests best practices 137 secure users OCP 80 system tests 143 remove 111 health tests 142 update 112 security OCP 77 setup accessing 106 date and time 121 S subsystem tests select secure key for library 132 events 117 T Taiwan class A regulatory statement 241 tape cartridge scan inventory FC1202 bridge 114 barcode labeling OCP 73 identification 107 network 115 LTO 46 SDLT 43 loading 38 partitions 124 LTO SCSI/Fibre 113 barcode labeling 46 SDLT SCB LEDs 184 scb 26 SCSI cable length 195 SCSI IDs 113 SCSI II specification xix SDLT 320 performance 11 SDLT 600 performance 12 secure key 128 library 122 TC2201 bridge 114 user information 108 shipping park robot 70 SNMP traps 117 start-up problems 178 statistics 95 assign secure key to cartridge 132 statistics information backup secure key file 135 status 92 create secure key name/secure key pair 133 delete secure key name 134 enable/disable secure key for drives 131 protection mode for cartridges 269 OCP 66 event log 94 hardware 93 overview 92 statistics 95 storage care guardian xx inserting 44 write-protect switch 44 tape cartridge migration scenario 138 tape cartridge types LTO 45 SDLT 43 tape cartridges handling 196–197 inspecting for damage 197–199 installing 40 key migration 137 tape drive details 94 reset 73 SCSI IDs 113 Quantum PX500 Series User’s Guide Index tape drive LEDs 188 tape drives 27 FC bridge 114 Fibre Channel OCP setup 74 iSCSI bridge 114 tape magazines removing 41 TC2201 114 testing the email system 119 W Web pages accessing 89 menu items 86 web pages using 89 write-protect switch 44 tests system 143 traps SNMP 117 troubleshooting 177–182 OCP 179 operating 181 robotics 179 start-up 178 turning the library off 60 U uploading drive firmware 146 uploading library firmware 145 user information 108 utilities library 139 logs 146 maintenance 144 V VCCI (see Japan) Quantum PX500 Series User’s Guide 270 Index 271 Quantum PX500 Series User’s Guide