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c Clean the storage devices. See "Uninstalling Oracle Clusterware" on page 65 for more information. • PROBLEM: The Configuration Assistant fails to install successfully. – CAUSE: One or more storage devices need to be reformatted. – RESOLUTION: Perform the following procedures: a Uninstall Oracle Clusterware using OUI. b Uninstall any remaining Oracle services. c Clean the storage devices. See "Uninstalling Oracle Clusterware" on page 65 for more information. Oracle Clusterware • PROBLEM: The cluster node restarts with a blue screen. – CAUSE: The cluster node cannot communicate with the storage disks. – RESOLUTION: Perform the following steps: a Restart the cluster node. b During POST, press <F8>. c In the Windows Advanced Options Menu screen, select Safe Mode. d Select the appropriate operating system. e Log on to the system. f In the Desktop screen, click OK. g On the Windows desktop, right-click My Computer and select Manage. h In the Computer Management window, expand Services and Applications. i Click Services. j Right-click the first Oracle service and select Properties. k Click the Startup drop-down menu and record the default startup type for this service. l In the Startup drop-down menu, select Disabled. m Repeat step 10 through step 12 for all remaining Oracle services. Deployment Guide 71