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Table of Contents
5.6 Configuring AMC ....................................................................................................................51
5.6.1 Changing the AMC Agent configuration .............................................................................51
5.6.2 Changing AMC Server and Event Manager configurations ..............................................55
5.6.3 Configuration of the Avira Update Manager ......................................................................60
5.7 SSL certificate administration ................................................................................................67
5.8 Updating the AMC ..................................................................................................................70
5.8.1 Updating AMC Server and AMC Frontend ..........................................................................71
5.8.2 Displaying and changing update tasks for the AMC Server .............................................72
5.8.3 Updating AMC Agents ............................................................................................................73
5.9 User Management ..................................................................................................................73
6. Operation ................................................................................80
6.1 Overview .................................................................................................................................80
6.2 Managing software packages .................................................................................................81
6.2.1 Adding and deleting software packages ..............................................................................81
6.2.2 Installing and uninstalling software packages ....................................................................84
6.2.3 Changing the configuration of an Avira product ...............................................................87
6.3 Creating filtered computer groups ........................................................................................89
6.4 Displaying information on a computer or group ...................................................................94
6.4.1 Displaying information on a node or computer .................................................................94
6.4.2 Displaying information in the details panel ........................................................................95
6.5 Displaying events ................................................................................................................ 101
6.6 Executing commands and scheduling tasks ....................................................................... 104
6.7 Creating and displaying reports .......................................................................................... 108
6.8 Sharing files, licenses and programs in the Security Environment ................................... 113
6.9 Log files ................................................................................................................................ 117
7. Updating the Software Repository and installed products ............... 119
7.1 Using the Avira Update Manager ....................................................................................... 119
7.1.1 Using the AUM Scheduler ................................................................................................... 121
7.1.2 Using the AUM in test mode .............................................................................................. 122
7.2 Updating packages in the Software Repository node ........................................................ 124
7.3 Updating installed Avira products ...................................................................................... 125
7.4 Update overview .................................................................................................................. 126
7.4.1 Update using AUM in automatic mode ............................................................................ 126
7.4.2 Update using AUM without automatic mode .................................................................. 127
8. Troubleshooting ...................................................................... 129
8.1 Requirements for communication between the AMC Agent and AMC Server ................ 129
8.2 Requirements for ADS synchronization ............................................................................. 130
8.3 Backup for AMC Server files ............................................................................................... 130
8.4 Error during installation of the AMC Agent ....................................................................... 131
8.5 Error during AUM updates without multilanguage support ............................................. 131
9. Products supported by AMC ....................................................... 132
9.1 Supported Avira products ................................................................................................... 132
9.2 Product-specific configuration windows ............................................................................ 132
Avira Management Console - User Manual (Status: 17 Nov 2011)
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