Download Bizfon 2000 Installation guide

Bizfon Manual II: Administrator's Guide
Administrator's Menus
The Authorized Phones Database page displays the
Authorized Phones Database table where the trusted phones
are listed. Only SIP and PSTN users can be added to the
Authorized Phones Database.
The Authorized Phones Database table displays all trusted
callers with their settings, e.g., call type, caller address,
extension they automatically login with, information if they have
automatic access to Auto Attendant (Call Relay Menu, etc.).
Fig. II-69: Authorized Phones Database
Each record in the table has an assigned checkbox. The checkbox is used to edit or delete the corresponding record. The “No records selected”
error occurs if the user activates the edit or delete button having no records selected. The error “One record should be selected” appears if the user
tries to edit more than one record. Each column heading in the table is created as a link. By clicking on the column heading, the table will be sorted
by the selected column. Upon sorting (ascending or descending), arrows will be displayed close to the column heading.
The Add functional button refers to the Authorized Phones Database- Add Entry page where new trusted users may be entered.
The Authorized Phones Database- Add Entry page offers two group of input options:
Caller Settings
The Call Type drop down list includes possible incoming
call types (PSTN, SIP or Auto). In SIP, the caller connects
Bizfon through a SIP server and PSTN means the caller is
a PSTN user. Auto is used for undefined call types:
destination (independent on whether it is a PBX number,
SIP address or PSTN number) will be reached through
Routing.
The Caller Address text field requires the caller’s SIP
address (see chapter Entering a SIP Addresses correctly)
or PSTN number to be added to the trusted phones’ list.
The PSTN number length depends on the area code and
phone number. The wildcard is supported in this field. If
the caller address already exists in the Authorized
Phones Database, the error “The record already exists”
appears when selecting the Save button.
Fig. II-70: Authorized Phones Database - Add Entry page
The Login Extension drop down list provides all existing extensions on the Bizfon. When calling the Bizfon Auto Attendant, a trusted user will
automatically login with the selected extension, i.e., extension number and its password will be automatically submitted by the Bizfon system. The
trusted user will directly access the Bizfon Auto Attendant services. The SIP settings of login extension will be used while making IP calls.
The Automatically Enter Call Relay Menu checkbox enables direct access for the trusted user to the Bizfon Auto Attendant Call Relay menu. If the
checkbox is not selected, a trusted caller will be directed to the Auto Attendant's main menu, but still will be able to reach Remote Access (Voice
Mailbox of the specified extension) and Call Relay services (see Feature Codes) with no authentication.
The Description text field allows entering an optional comment.
Callback Settings
The Enable Callback checkbox selection gives a possibility for specified trusted caller to use the Instant Call Back service (see chapter Call Back
Services).
The Callback Destination text field requires the destination PSTN number where Bizfon should Instantly Call Back. If this field is empty, caller
address will be implied as a callback destination.
Please Note: The Call Back service is functional and can be enabled only for PSTN callers and is valid for the PSTN callback destinations only.
Call Back Services
With the Call Back service the PSTN callers can save the call charge when calling to/through Bizfon. Bizfon gives a possibility to create a list of
those trusted PSTN callers that are allowed to make free of charge calls to Bizfon’s Auto Attendant or through its Call Relay menu to the third party
IP or PSTN destination.
Two types of Call Back are available on the Bizfon: Instant Call Back and Roaming Call Back.
Instant Call Back
For Instant Call Back service a list of trusted PSTN callers must be pre-configured in the Authorized Phones Database on the Bizfon. Call Back
service should be enabled and a valid callback PSTN destination should be specified for the corresponding PSTN caller.
Bizfon2000 (SW Version 3.1.x)
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