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3100 Hand.bk Page 64 Monday, August 19, 2002 8:49 PM
Technician’s Handbook
[2] Review
[3] Re-record
[∗] Cancel
10. If you are recording additional alternate greetings,
repeat the above procedure beginning at step 2. Do
likewise to record greetings in the other language for
bilingual systems.
Record the bilingual welcome greeting
If you have the bilingual voice mail option enabled, the
auto attendant plays a bilingual welcome greeting when
it answers an outside call. You record the greeting in the
two languages selected in Voice Mail Prompt Language
Form. Include in the greeting an instruction to callers to
dial the Language Change Mailbox number (as specified
in for service in the alternate language). The default
Language Change Mailbox number is 8.
The Bilingual Welcome Greeting is only available if the
Bilingual Voice Prompts Option is enabled in the Voice
Mail Prompt Language form.
1. Log in to the system administrator’s mailbox. See Log
in to the administrator station (p. 62).
2. Press [4] for the system greetings menu.
3. Press [1] to set the primary greeting.
4. Press [4] to set the bilingual welcome greeting.
5. Record the greeting, speaking clearly into a handset,
not a speaker phone. The following, is a typical
bilingual in English and French:
“Thank you for calling ABC Industries. Merci
d’appeler les Industries ABC. Pour le service en
francais, composez 8.”
6. Press any key to stop recording.
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