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DXP PIus Programming Instrwetions
lMl66-123
10.2
Description:
SMDA Reports
The SMDA feature allows the system to store various call records and generate reports of these
records for printout. These reports include either station, line, account codes, or all of the above.
When the system generates a station report, it will generate a separate report for any and al11
stations that have had outside call activity.
The station report shows all calls that the station user has made and received along with totals
and averages. Line reports show the totals for each active line in the system.
The line report shows the number of calls, total minutes busy, number of incompleted calls, and
cost for each line. The line report also summarizes line group activity as well.
The account code report provides the same information as the station report except the records
are based upon each account code.
The all record report sends all stored SMDA records to the serial data port. This report is not in
groups as is the station, line or account code reports but rather is in a chronological order.
You can view the number of free records or you can delete all stored SMDA records to insure
that only the latest SMDA reports are being stored or to provide a known starting port for record
storage. You can do this from your programming terminal or make this selection from a
programming station using the system manager and attendant programming procedure.
NOTE: If your programming terminal shares the same port as your data printer and you
command it delete all records, the system will not take this action until you log out of the
programming mode-
You can request a manual report or an automatic report on a timed basis. Further, you or the
system user can employ the system manager and attendant programming procedure to request
reports at a programming station. Finally, the system will automatically generate an automatic
report when its memory nears its saturation point (95 percent full), Refer to Section 10.2.3 for
some typical report examples
10-8 CaU Costing and SMDWSMDR Programming