Download Procserve Commerce Hub User Manual Release 4.7

Procserve Commerce Hub Getting Started
Unlocking your Account
2.1.6
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Unlocking your Account
Overview
Your account will be locked if you enter your log in details incorrectly 3 or more times. You will be
informed that your account has been locked via an email. You can unlock your own account using your
memorable word and the access code contained in the email.
Unlocking your account
1. You will receive an email informing you your account has been locked. Within the email are
the details you require to unlock your account:
2. Navigate to the url within the email or use the 'Unlock account?' on the login page:
3. Enter your username and the access key provided in the email:
4. Enter the memorable word. You hint will be displayed in the instructions window:
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