Download Transactional Technologies, LLC Virtual Terminal User Manual

Transactional Technologies, LLC
3361 Boyington Drive, Suite 180 Carrollton, TX 75006
(p) 972.503.8900 (f) 972.503.9100
The Virtual Terminal - Retail window is primarily used by merchants that sale goods and
services over the counter.
7.3.1 Field Information
Like the Virtual Terminal - Mail/Telephone Order Terminal window, the Virtual Terminal Retail window is divided into three unique areas. One area defines the type of transaction to be
performed (Sale, Auth Only, Force, etc.) and is defined in more detail in chapter 6.1. The other
two areas are Transaction Information and Response Information, which are described in detail
within this chapter.
The Transaction Information frame deals with the actual data used in submittal of the
transaction.
The Response Information frame identifies the various responses and codes that can be returned
during/after the processing of the transaction.
7.3.1.1 Transaction Information
The more information the merchant can input in the Transaction Information pane the less risk
involved with being required to perform Refunds and Voids.
A description of the fields available in the Virtual Terminal - Retail window follows:
•
Card Number:
•
Expiration Date:
•
CVV2 Number:
•
Total Amount:
•
Check Acct Type:
•
•
Tax Amount:
Card Holder Name:
•
Approval Code:
Input the 15 or 16 digit card number (American Express
cards have 15 numbers whereas all others have 16).
This is a required field.
Input the expiration date as it appears on the card.
Note: The format of this field is MMYY (month and
year). Only 4 numerical digits can be entered in this
field. Do not enter dashes “-“ or slashes “/”. This is a
required field.
Input the CVV2 number as it appears on the signature
block on the back of the card. This is a required field if
the CVV2 field was checked in the configuration
settings.
Input the total amount of the sale (goods and services
plus tax). This is a required field.
Type of checking account (displayed only when
processing payment by check).
Input the amount of taxes for this sale.
Input the name of the card holder (as it appears on the
card).
Used for Force and Void transactions. The processor
would have provided the approval code during the
initial transaction either verbally (Voice Auth – when
Virtual Terminal User Manual
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