Download 1 Installing Softconsole

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Recovering from a Power Failure
Recovering from a Power Failure
When a power failure occurs, any calls that were active or on hold are
automatically terminated. The console itself will also lose power and need to be
restored. In addition, some Avaya server features may need to be administered
again.
To recover from a power failure:
1. Bring the computer and Softconsole online. If you experience difficulty
doing so, follow the instructions in the next section, “Emergency Recovery
Information.”
2. If your environment requires them, check and/or administer the following
features. You will find complete information in the Avaya Softconsole™
Release 1.5 Attendant System Features Guide.
Locate each feature that is relevant to your environment, then follow the
procedures provided in the Avaya Softconsole™ Release 1.5 Attendant
System Features Guide to restore standard operating values. These
features include:
■
Attendant Control of Trunk Group Access
For each trunk group, loudspeaker paging zone, or code calling
zone to which Softconsole must have access, follow the procedure
to activate attendant control of trunk group access.
■
Call Forwarding All Calls
For each extension whose calls are to be forwarded to another
extension in the Avaya server, follow the procedure to activate Call
Forwarding All Calls for a particular extension.
■
Controlled Restrictions
For each telephone or group of telephones that were individually
restricted (either outward, total, station-to-station, or termination),
re-establish the appropriate restriction level. Refer to the procedure
to activate restriction.
■
Night Service
If your Avaya server was set up to direct attendant group calls to a
special console at night (or during other off-hours), you will need to
reactivate this feature. Refer to the procedure to active Night
Service.
Issue 2 February 2003
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