Download 1 Installing Softconsole
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Recovering from a Power Failure Recovering from a Power Failure When a power failure occurs, any calls that were active or on hold are automatically terminated. The console itself will also lose power and need to be restored. In addition, some Avaya server features may need to be administered again. To recover from a power failure: 1. Bring the computer and Softconsole online. If you experience difficulty doing so, follow the instructions in the next section, “Emergency Recovery Information.” 2. If your environment requires them, check and/or administer the following features. You will find complete information in the Avaya Softconsole™ Release 1.5 Attendant System Features Guide. Locate each feature that is relevant to your environment, then follow the procedures provided in the Avaya Softconsole™ Release 1.5 Attendant System Features Guide to restore standard operating values. These features include: ■ Attendant Control of Trunk Group Access For each trunk group, loudspeaker paging zone, or code calling zone to which Softconsole must have access, follow the procedure to activate attendant control of trunk group access. ■ Call Forwarding All Calls For each extension whose calls are to be forwarded to another extension in the Avaya server, follow the procedure to activate Call Forwarding All Calls for a particular extension. ■ Controlled Restrictions For each telephone or group of telephones that were individually restricted (either outward, total, station-to-station, or termination), re-establish the appropriate restriction level. Refer to the procedure to activate restriction. ■ Night Service If your Avaya server was set up to direct attendant group calls to a special console at night (or during other off-hours), you will need to reactivate this feature. Refer to the procedure to active Night Service. Issue 2 February 2003 4-9