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Isi Net User Manual for Bank customers
Table of Contents
1
Introduction and overview....................................................................................................... 4
1.1
Isi Net User Types .................................................................................................................... 4
1.2
Accessing the Isi Net service.................................................................................................... 5
1.2.1
User Login ........................................................................................................................ 5
1.2.2
User Logout ..................................................................................................................... 7
1.3
1.3.1
Menus .............................................................................................................................. 7
1.3.2
Buttons ............................................................................................................................ 7
1.3.3
Arranging lists .................................................................................................................. 8
1.3.4
Data filters ....................................................................................................................... 8
1.4
2
User Interface .......................................................................................................................... 7
Site Map................................................................................................................................... 8
Isi Net Customer Functionality ............................................................................................... 10
2.1
Customer Sign-up for Isi Net services.................................................................................... 10
2.1.1
For individual customers ............................................................................................... 10
2.1.2
For business customers ................................................................................................. 15
2.2
Request Password Reset ....................................................................................................... 20
2.3
Documents Download ........................................................................................................... 24
2.4
Message Services................................................................................................................... 24
2.4.1
Send Message ................................................................................................................ 25
2.4.2
Inbox .............................................................................................................................. 25
2.4.3
Sent ................................................................................................................................ 26
2.4.4
Archive ........................................................................................................................... 27
2.5
Accounts ................................................................................................................................ 27
2.5.1
List of accounts .............................................................................................................. 27
2.5.2
Account details .............................................................................................................. 29
2.5.3
Standing Transactions ................................................................................................... 30
2.5.4
Transactions Pending Authorization ............................................................................. 30
2.5.5
Account Transactions Review ........................................................................................ 31
2.5.6
Business Address Book .................................................................................................. 34
2.6
Transactions .......................................................................................................................... 35
2.6.1
Between linked accounts .............................................................................................. 35
2.6.2
To external accounts ..................................................................................................... 38
2.7
Settings .................................................................................................................................. 42
2.7.1
Change Password .......................................................................................................... 46
2.7.2
Change security images ................................................................................................. 48
2