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Trouble shooting 15.19. Piercing error There are two error codes related to a piercing error: E7 and E20. E7 Outer needle motor position error ! Timeout ! (piercing) The Outer needle did not go down within a certain time limit. This can be caused by: • Tube motor position error • Blockage of the Outer needle • Faulty Outer needle motor • Faulty Tube motor driver on the needle board E20 Outer needle motor position error ! (piercing error). The Outer needle could not go down all the way. This can be caused by: • Piercing position sensor was triggered • Piercing position sensor was not triggered, check the piercing position sensor For error numbers and details see the Appendix - Error list FLEX Compact (on page 217) 15.20. Communications The error numbers E30 till E37 are related to ACK/NACK handshake communications between the StaRRsed Flex and the Host Computer. • Check the communication cable between the StaRRsed Flex and Host computer • Check the serial port settings (Baudrate, etc) • Check protocol settings • Check Host Computer settings The error numbers E110 till E112 are related to communication with the FlexLab system • Check communication cable between StaRRsed Flex and the FlexLab system • Check serial port settings In case of message "Compact FlexLab not found!"there is no communication between PC and the Compact ESR unit. Page 192 StaRRsed Flex User Manual Version 1.02 MRN-151-EN