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background service. In such situations, you should use the Desktop DataSync application instead. This
application is described in Appendix 1 and can be used instead of the server-based DataSyncService.
2.1.2. Configuring the Service
To configure the integration service, please open up the DataSyncService.exe.config file located in
C:\Program Files\SpiraTeam\Bin with a text editor such as Notepad. Once open, it should look like:
<?xml version="1.0" encoding="utf-8"?>
<configuration>
<configSections>
<sectionGroup name="applicationSettings" type="System.Configuration.ApplicationSettingsGroup,
System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" >
<section name="Inflectra.SpiraTest.DataSyncService.Properties.Settings"
type="System.Configuration.ClientSettingsSection, System, Version=2.0.0.0, Culture=neutral,
PublicKeyToken=b77a5c561934e089" requirePermission="false" />
</sectionGroup>
</configSections>
<applicationSettings>
<Inflectra.SpiraTest.DataSyncService.Properties.Settings>
<setting name="PollingInterval" serializeAs="String">
<value>600000</value>
</setting>
<setting name="WebServiceUrl" serializeAs="String">
<value>http://localhost/SpiraTeam</value>
</setting>
<setting name="Login" serializeAs="String">
<value>fredbloggs</value>
</setting>
<setting name="Password" serializeAs="String">
<value>fredbloggs</value>
</setting>
<setting name="EventLogSource" serializeAs="String">
<value>SpiraTeam Data Sync Service</value>
</setting>
<setting name="TraceLogging" serializeAs="String">
<value>False</value>
</setting>
</Inflectra.SpiraTest.DataSyncService.Properties.Settings>
</applicationSettings>
</configuration>
The sections that need to be verified and possibly changed are marked in yellow above. You need to
check the following information:

The polling interval allows you to specify how frequently the data-synchronization service will ask
SpiraTeam and the external system for new data updates. The value is specified in milliseconds
and we recommend a value no smaller than 5 minutes (i.e. 300,000ms). The larger the number,
the longer it will take for data to be synchronized, but the lower the network and server overhead.

The base URL to your instance SpiraTeam. It is typically of the form http://<server
name>/SpiraTeam. Make sure that when you enter this URL on a browser on the server itself,
the application login page appears.

A valid login name and password to your instance of SpiraTeam. This user needs to be a
member of the project(s) that will be synchronized with JIRA and needs to have at least Incident
create/modify/view permissions and Release create/modify/view permissions in these
projects.
Once you have made these changes, save the file and proceed to the next stage.
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