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7255 Solution ID TAUS0642427EN* Solution Usage 1 Solution Usage 1 Solution Usage 1 Description PI110, post inserter is not recognized by the copier. Solution CAUSE: The PI110 has been isolated via software dipswitch 18-6. SOLUTION: To enable the PI110, perform the following: 1. Access the 25 mode (power the copier ON while pressing the 2 and 5 keys). 2. Touch [1. Software SW setting] on the touchscreen. 3. Select software dipswitch #18 using the left up/down arrow(s). 4. Set the bit number of the switch to 6 using the middle up arrow(s). 5. Select OFF (0) to enable the PI110. 6. Power the copier OFF/ON to exit the 25 mode. Solution ID TAUS0642735EN* Description PZ109, the two hole punch mode is not displayed on the touchscreen. Solution CAUSE: The automatic punch hole switching option has not been enabled in the 25 mode. SOLUTION: To enable the automatic hole switching option, perform the following: 1. Access the 25 mode (power the copier OFF/ON, while simultaneously pressing the 2 and the 5 keys). 2. Select [1. Software SW setting]. 3. Using the up/down arrow on the left of the touchscreen scroll to DIPSW 22. 4. Using the up/down arrow in the middle of the touchscreen scroll to BIT 5. 5. Press [ON], to set to 1. 6. Power the copier OFF/ON to exit the 25 mode. Solution ID TAUS0643294EN* Description The copier warms up and comes ready, however, when the "Start" Key is pressed to begin copying, SC46-06 is indicated. Solution CAUSE: The ICB (Image Control Board) has failed. Since the ICB has 128MB of EDH memory hard-wired on the ICB, and any optional EDH memory installed has been removed, it is safe to deduce that the flawed memory is that which is hard-wired to the ICB. SOLUTION: Replace the Image Control Board (p/n 4396-1278-01). Note: The Image Control Board comes without programming so the System ROMs will need to be re-flashed once the board is replaced. Solution ID TAUS0643866EN* Solution Usage 1 Solution Usage 1 Description J72-43 when using the finisher and PI110. Solution CAUSE: The paper size adjustment had not been performed. SOLUTION: To adjust the paper sizes for the IP110, perform the following: 1. Access the 36 mode (power the copier OFF/ON, while simultaneously holding the 3 and the 6 keys). 2. Select [6. Finisher adjustment]. 3. Select [3. Cover sheet tray size adj.]. 4. Cover sheet tray size adj. (upper tray) will be displayed. 5. Place an 8.5x11R paper in the upper tray, and press [START]. 6. Complete will be displayed. 7. Press [NEXT]. 8. Place an 8.5x11R paper in the lower tray, and press [START]. 9. Complete will be displayed. 10. Press [RETURN]. 11. Power the copier OFF/ON. Solution ID TAUS0644856EN* Description Copyright 2009, Konica Minolta Business Solutions U.S.A., Inc. June 2009 71