Download Maintenance Assistant RAD

The car service support center, a dealer shop or a garage will be able to perform a maintenance service for a
customer.
The Dealer Representative completes the service and has access to the specific information bases and their data
depending on his role.
The access rights on the maintenance data related to the dealer representative role will be described within a access
matrix.
MB DealerShop
This type of user is a Mercedes Benz dealer, a KDB or SVB.
This user type can read (R):
radio data, car data, history, address data, contract data, dealer file and MLC file
This user type can write (W):
radio data, car data, history, address data, contract data, dealer file
MLC
This type of user is a Mercedes Benz MLC or SVB.
This user type can read (R):
radio data, car data, history, address data, contract data, dealer file and MLC file
This user type can write (W):
radio data, car data, history, address data, contract data, dealer file and MLC file
Garage
A garage consists of one of the following garage types: A, P, N, T, or KDB.
Garage Type A
This type of user is a non Mercedes Benz garage or the AAA (in europe called ADAC).
This user type can read (R):
radio data, car data, history
Garage Type P
This type of user is a non-Mercedes Benz garage or the police
This user type can read (R):
radio data, car data, history, address data, contract data, dealer file and MLC file
Garage Type N
This type of user is a non common Mercedes Benz garage