Download Canada - DeLorme
Transcript
inReachCanadaStandardSubscriberTermsandConditions NOTICETOUSER:USEOFYOURINREACHCANADAPRODUCTCONSTITUTESYOURAGREEMENTTO THESETERMSANDCONDITIONS.THISAGREEMENTISFULLYENFORCEABLELIKEANYAGREEMENT BEARINGAPENANDINKSIGNATURE.IFYOUDONOTAGREE,DONOTUSETHEINREACHCANADA PRODUCTANDRETURNITTOTHEPOINTOFPURCHASE. 1. Youunderstandandagreethat: 1.1. Agreement.Thisdocument(“Agreement”)betweenyouandRoadpostInc.dbaInReachCanada (“INREACHCANADA”)setsforththetermsoftheserviceplan(s)towhichyousubscribed.The termoftheAgreementstartswhenyoufirstactivateyourINREACHCANADAService.The “INREACHCANADAProduct”isdefinedtoincludetheDeLormeinReachTwo-WaySatellite Communicator,anyreplacementproductsand/oranyassociatedsoftware. 1.2. Changes.ThetermsofthisAgreementandoftheServicePlansaresubjecttochangeinthe discretionofINREACHCANADA.INREACHCANADAwillpostnoticeofanysuchchangesat inreachcanada.com.IfINREACHCANADAmakeschangesthatarenotacceptabletoyou,you mayterminatetheAgreementwithoutchargeatanytimeafteryourfirst30daysofservice. Chargesaccruedforservicesuptothedateofterminationwillremaindueandpayable. 1.3. Coverage.YoumayuseyourINREACHCANADAProductanywherethereiscoverage(subjectto anyapplicablerestrictionsduetolocallaws,licensingrequirementsandregulations). 1.4. Limitations.Servicesmaybecomelimitedortemporarilyunavailablewithoutnoticefromtime totime.INREACHCANADAdoesnotownorcontroltheserviceprovidersthatoperatethelinks betweenthesatellitegroundstations,includingsatelliteantennasandsupportingequipment, andthesatellites,nordoesINREACHCANADAownorcontroltheGPSSatelliteConstellation, andcannotberesponsibleforanyServiceinterruptionsthatareassociatedwiththoseSatellite Systemsorgroundstationsandtheinterconnectingnetworks.NordoesINREACHCANADAown orcontrolthecellphoneandemailserviceproviderswhoreceivetheemailandSMSmessages generatedfromINREACHCANADAProducts,andarenotresponsibleforanydelaysbytheemail andcellphoneprovidersrelatedtothesemessages.Satelliteserviceiswirelessand requiresaclearlineofsighttowardthesatellite;therefore,theServicesareinherentlysubject totransmissionandreceptionlimitationscausedby:(i)yourlocation,includingconditionsthat obstructthelineofsightbetweenyouandtheSatelliteSystems;(ii)theconditionofthe SatelliteSystemsandgroundstations;(iii)theconditionofyourINREACHCANADAProduct;and (iv) weatherconditions,atmosphericconditions,magneticinterference,environmental,and otherconditionsbeyondINREACHCANADA’sortheSatelliteSystems’control. 2. SERVICE.YoumustatminimumsubscribetotheINREACHCANADASafetyPlantoutilizeyour INREACHCANADAProduct,includingtheSOSfeature.Youmayalsoselectadditionalbundled and/oroptionalservices.Collectively,alloftheServicespresentedinthisSection2arereferredto throughoutthisAgreementas“Services”. Pleasenotethatwhileyourserviceisinsuspensionmode, itwillnottransmitandthereforecannotbeusedforSOSpurposes. 1 Version5.3,UpdatedSeptember21,2015 2.1 INREACHCANADAStandardServicePlans.Theavailableserviceplansaresetforthat http://www.inreachcanada.com/service-plans/. Theseplansaredesignedforconsumeruse andthetermsinthisagreementapplyspecificallytocustomersusingtheseserviceplans.A separatesetoftermsandconditionsareavailableforEnterpriseuseoftheinReachCanada EnterpriseSolution. 2.1.1 SOSEmergency.YourINREACHCANADAStandardserviceplanincludesSOS Emergencyservice.INREACHCANADA’ssupplierhascontractedwithathird-party provider,GEOS(“GEOS”),toprovideSOSemergencymonitoringservices.Provisionof SOSEmergencyservicesissubjecttothetermsofthisagreement.INREACHCANADA reservestherighttodisclosepersonalandlocationdatatoitsthird-partyservice providers,and/ortocompetentlegalauthority,aswellasremotelyactivateSOS featureswhennotifiedbycompetentlegalauthoritythatadistresssituationexistsfor theuser.INREACHCANADAintendsthattheGEOSInternationalEmergencyResponse CoordinationCenter(the“IERCC”)willbeavailableatalltimesinalllocationswhere yourINREACHCANADAProductworks;however,itispossiblethatatsometimesand somelocations,theIERCCwillnotreceiveyourtransmissionorthatyourtransmission willbedelayed.Theemergencyresponder(s)shalldeterminewhen,how,evenif,to conductasearchandrescueinaccordancewiththeirstandardpoliciesand procedures,subjecttosuchconstraintsasoperationallimitations,availableresources, technicalfeasibility,meteorologicalconditions,medicaland/orsafetyconcerns whetherforyouortheemergencyresponder(s).InnoeventdoestheAgreement createadutytorescue. 2.1.2 SOSMonitoring.INREACHCANADAtransmitsSOSEmergencySignalsreceived,along withapplicableRegistrationDatainformationandavailablelocationcoordinates,tothe IERCC.TheIERCCmaintainsadatabaseofemergencyrespondersinregionsthroughout theworld(the“IERCCDatabase”),andprovidesSOSEmergencySignal monitoringtwenty-four(24)hoursaday,seven(7)daysaweekand365daysayear. UponreceiptofaSOSEmergencySignal,IERCCpersonnelwill:i)contact,ifavailable, theprimaryandsecondarycontactsidentifiedbyyouinyourRegistrationDatato attempttovalidatetheSOSEmergencySignal,ii)usetheIERCCdatabasetoidentify appropriateemergencyresponder(s)accordingtoavailablelocationcoordinates;iii) contacttheappropriateemergencyresponder(s)andinformthemoftherelevantfacts inGEOS’possession(includingyourRegistrationDatainformationand/orlocation coordinates);iv)ifyouaretravelingoutsideofyourhometerritory,anditisconsistent withGEOS’procedures,contacttheEmbassyofyourgovernmentconsistentwithyour RegistrationData,eitherinthelocationidentifiedbytheLocationInformationortheir Washington,DCbasedEmbassy,andprovidethemallrelevantfactsinGEOS’ possession;and,v)provideupdatesoflocationcoordinatesasavailabletothe identifiedemergencyresponder.Uponcontactingtheemergencyresponder(s)and/or, asappropriate,theEmbassy,andinformingthemofallrelevantfacts,INREACH 2 Version5.3,UpdatedSeptember21,2015 CANADAandGEOSarereleasedfromallfurtherlegalresponsibilityand/orobligation totakeanyfurtheractionwhatsoever.ShouldGEOShavereasonablecausetobelieve thatanemergencyconditiondoesnotexist,GEOSreservestherighttosolelycontact theprimaryandsecondarycontactsidentifiedbyyou. 2.1.3 FalseSOSEmergencyTransmissions.Youaresolelyresponsibleforanychargesthat maybeassessedbyemergencyrespondersforeitherfalseSOSEmergencySignals and/orinrelationtosearchandrescueactivitiesresultingfromyouoryourauthorized users’transmissionofaSOSEmergencySignal.Shouldyoudeliberatelyornegligently misusetheSOSEmergencyservice,theSOSserviceprovider,GEOS,reservestheright toassessafeeinordertorecouptheircostsinrelationtorespondingtosuchmisuse. Negligentanddeliberatemisuseincludes,butisnotlimitedto,pressingtheSOS buttonto‘seeifitworks’orotherwiseknowinglypressingtheSOSbuttonwhenno emergencysituationexists.ShoulditbedeterminedbyINREACHCANADAthatyou havedeliberatelyornegligentlymisusedtheSOSEmergencyservice,INREACH CANADAshallprovideyourcreditcardinformationonrecordtoGEOS.GEOSshall then,withoutfurthernotice,billyourcreditcardtheappropriatefee,calculatedata rateof$340perhour,orstatedpartthereof,foraminimumchargeofone(1)hour andmaximumchargeoftwo(2)hours,foreachsuchfalseSOSEmergencySignal event,andyoushallberesponsibletopayanysuchfee.Ifyoupurchasetheoptional SearchandRescueservices,suchSearchandRescueservicesshallbesubjecttothe termsofyourseparateagreementwithGEOS,locatedat http://www.geosalliance.com/geos-services/worldwide-search-and-rescue/ 2.2 TextMessaging.TextMessagingisavailabletoINREACHCANADAusersthathaveanyinReach device.TextMessagesareupto160charactercustomorpredefinedquicktextmessagesthat canbetransmittedtoapersonorpersonsdesignatedbyyou.Designatedpersonsmayinclude yourpersonalcontacts,theSOSMonitoringProviderGEOS,and/orsocialnetworkingsitessuch asTwitterorFacebook.YouaresolelyresponsibleforanydataorcontentthatyousendviaText Messaging,includinganyconsequencesofsuchmessaging.TextMessagingissubjectto provisionsofSection8.4ContentLicensefromyou.Bundledmessagesexpireandreplenishwith eachmonthlybillcycle. 2.3 UnlimitedTrackingServices.Shouldyouchoosetopurchaseaplanwithtrackingservice,you mayusetheServiceincompliancewiththeUserManualanditsnormalmessagetransmission scheduleasoftenasyouwishprovidedthatsuchuseisforyourpersonal,recreational,non- commercialuse.UnauthorizedcommercialusewillresultinadditionalchargesTracking servicesarenotintendedforandmaynotbeusedfortrackingofenterpriseassetsand/or personnel.Consultthedetailsofyourserviceplantodeterminetherestrictionsregarding trackingserviceavailabletoyourplan. 2.4 GEOSSearchandRescueMembership.ShouldyouchoosetopurchasetheoptionalSearchand RescuemembershipprovidedbyGEOS(“GEOSSARMembership”);suchcontractwillbe directlybetweenyouandGEOS.INREACHCANADAisnotapartyandinnowayliabletoyoufor 3 Version5.3,UpdatedSeptember21,2015 anydamagesorclaimsthatmayariseinconnectionwithsuchoptionalSearchandRescue service.Thetermsandconditionsarelocatedat:http://www.geosalliance.com/geosservices/worldwide-search-and-rescue/The optionalGEOSSARisbilledonanannualbasis, andisdedicatedtotheprimaryregistereduser. ThescopeofGEOSSARMembershipincludes payment,byGEOS,ofupto$100,000inanyone year,limitedto$50,000foranyoneincident, fortheprovisionofnecessaryadditionalSearch andRescueresources(includinghelicopterand privatesearchteamsetc.)uptothesingle incidentlimitforaperiodnotexceeding72hours fromthetimeofcallforassistance,where thesearerequestedbytheappropriaterescue authorities,andwhicharenecessarytoprevent injuryorillnessordangertohumanlifeasa resultofanunforeseeableemergencyortopayfor anycostsandexpensesclaimedagainst youbytheappropriaterescueauthorities.Provisionof additionalresourcesunderthisservice mustbefirstauthorizedbyGEOS.GEOShascontracted withamajorinsuranceunderwriterto underwritethispolicy.Thisbenefitdoesnotapplyifthe claimisinrelationtoanyofthe following:a)circumstanceswhichcouldhavereasonablybeen anticipatedatthedatethetrip began,e.g.forecastofadverseweatherconditions;b)an emergencycausedbyinadequate provisionortrainingorcompetenceneededtocompletethe plannedtrip;c)costincurreddue toapre-existingorchronicconditionormentaldisorderof thememberincludingself-harmor suicideattempt;d)emergencycausedbyanynatural climatedisaster;e)anycostincurredto emergencyarisingfromriots,civilunrestorconflict includingcivilwarsorkidnapsorany Biological,NuclearorChemicalevents;f)anycostsarising fromthecrashofanyprivateaircraft oranyaircraftthathasnotbeenauthorizedasanairline bytherelevantAviationAuthority;g) costincurredbyanymemberparticipatinginanywaror militaryaction;h)costsarisingfrom anyillegaluseofaweapon;i)accidentsarisingfromsky divingwithoutaqualifiedguideorsky surfingwithorwithoutamotorvehicle;j)whereany accident,injuryorillnessarisesfromthe useofdrugsoralcohol;k)costscoveredbyanyother insurancepolicyofyourown;orl)for anyincidentcausedbyathirdpartywherecostscanbe recoveredfromthatthirdparty.Inthe caseofdeathoftheMember,GEOSwillnotbe responsibleforthetransportationofthebody. GEOSwillendeavortoarrangeasuccessful rescuebutcannotacceptliabilityforfailedrescues duetounforeseencircumstancesbeyond theircontrol.AdditionalGEOSSARMemberships maybepurchaseddirectlyfromGEOSifmore thanonefamilymembermayusetheunit,see pricingandtermsandconditionsat http://www.geosalliance.com/geos-services/worldwidesearch-and-rescue/CorporateSearchandRescue membershipsmayalsobepurchaseddirectly fromGEOSifmorethanoneemployeemayusea unit,seepricingandtermsandconditionsat http://www.geosalliance.com/geos-services/worldwide-search-and-rescue/ CommercialusersthatareofferingINREACHCANADA’SProductforrentand/orleasemay contactGEOSatquestions@geosalliance.comtoobtaininformationandpricingforprovisionof theSearchandRescuemembershipstoyourcustomers.Thismembershipbenefitrelatestothe searchandrescuerelatedand/orextractionrelatedcostsanddoesnotcovermedicalexpenses. Youmustfollowingallclaimsproceduresandprovidetheinsuranceunderwriterswithany reasonablyrequesteddocumentation.Theinsuranceunderwritersmayrequireyoutofirst 4 Version5.3,UpdatedSeptember21,2015 3 submitanyhelicopterextractionandambulanceclaimstoyourmedicalinsuranceandsecond toGEOSalongwithyourExplanationofBenefitsfromyourmedicalinsurer.Coverageextends toNorthAmerica,Canada,theEuropeanUnionandAustralia,andwillonlybeprovidedto othergeographiclocationssubjecttoacceptancebytheGEOSunderwritersinwriting,which willbeprovidedaftertheapplicationhasbeenmade.Ifanadditionalgeographiclocationis refusedbytheGEOSunderwriters,thenallpremiumspaidwillberefunded.Thefollowing geographiclocationsareexpresslyexcluded:North,CentralorWestAfrica,theMiddleEast, includingIraq,IranandAfghanistan,andRussia.Thecoverwillnotextendiftherescueservice isprovidedbyofficialGovernment,Police,FireorRedCrossorganizations.Pricingvariesby region;pleaseseethepricingspecifiedforyourregionatthetimeofserviceactivationThe GEOSSARMembershipsearchandrescuebenefitisforanyadditionalcostsincurredorthose costsnotcoveredbyexistingmedicalortravelcover.Claimsshouldbemadedirectthroughthe GEOSMemberswebsitewhichcanbeaccessedusingtheusernameandpasswordprovidedto youforaccesstotheGEOSMemberssite.AllclaimsaredealtwithbytheGEOSUnderwritersat LloydsofLondon.TosupportclaimsthemembermustprovideasignedReleaseforthe disclosuretoGEOSbythemedicalaidproviderofallmedicalservices,andtreatment,provided inrelationtotheincidentandfulldetailsofanyotherInsurancecoverheld.Themembermust firstclaimagainsttheirexistingMedical,TravelorotherInsurance.Allclaimsfor reimbursementundertheMembersSARBenefitaredealtwithbytheGEOSUnderwritersand theirdecisionisfinal.NOTE:TheGEOSInternationalEmergencyResponseCoordinationCenter (IERCC)willnotrefusetocalloutadditionalemergencyresponseserviceswhenadvisedbyfirst responderssuchadditionalserviceswillbenecessary.InsuchcaseswhereaMemberactivates theirSOSsignalforanemergencyanditlatertranspiresthattheadditionalrescueservicewas notrequiredorcoveredbythetermsandconditionsoftheSearchandRescueBenefitcover, thememberwillbeliableforthewholecost. PLAN.YourServicePlanconsistsof,atminimum,theINREACHCANADASafetyPlanandanybundles oroptionalservicesselectedbyyoueitherwhenyouactivateyourINREACHCANADAProductorany thatyoumayaddduringyourTerm. 3.1 Term.TheTermoftheplanisone(1)monthstartingonthedateofserviceactivation.Youare committedfor1monthofservicetobepaidinequalmonthlyincrementsunlessotherwise agreed. 3.2 Renewal.AllServicePlansautomaticallyrenewattheendoftheirTermforanadditional monthtomonthTermunlessyoucancelbynotifyingINREACHCANADAasprovidedinSection 3.4.Whererequiredbylaw,INREACHCANADAwillprovideyouwithadvancenoticeofthe renewalofyourServicePlan. 3.3 Non-Refundable.Pre-paidServicePlanfeesarenon-refundableunlessINREACHCANADA cancelstheservice,inwhicheventyouwillreceiveaproratedrefundforairtimefortheunused portionofthePlan.Pre-paidServicePlansmaynotbetransferredtoathird-partyaccount; however,uponyourrequest,theymaybetransferredtoanotherINREACHCANADAProduct withinyourownaccount. 5 Version5.3,UpdatedSeptember21,2015 4 3.4 Cancellation.TocancelyourServicePlan,youcandeactivateyourdeviceintheonlineExplore portal.YoumayalsocallINREACHCANADAcustomerserviceat1-800-337-3155oremail [email protected]. 3.5 ChangestoServices.YouagreethatINREACHCANADAoritsserviceproviders(including DeLorme,Iridium,andGEOS)maymakechangestotheServicesinordertocomplywith applicablelaws,tomaintainorimprovetheServicesorforotherbusinessreasonswithout noticetoyouandwithoutliabilityforanychangesinyourabilitytousetheServicesorthe INREACHCANADAProducts,includingcompatibilityissueswiththeINREACHCANADAProducts, asaresultofsuchchanges. 3.6 TerminationbyINREACHCANADA.YouagreethatINREACHCANADAmayterminatethis AgreementandtheprovisionofServicestoyouatanytimewithoutnoticeorliabilitytoyouif youareinbreachofthisAgreement. 3.7 AdditionalCharges.Yourcellphoneserviceproviderand/orinternetprovidermaychargeyou oryourrecipientsadditionalfeesinrelationtoanySMS/MMSmessages,socialconnectivity messagesand/orotheremailsand/ordata(collectively“DataPlanFees”)sentbyyou.Please familiarizeyourselfwithanysuchapplicableplans,Servicesandassociatedfeesbeforeusing yourINREACHCANADAProduct.Youareresponsibleforanysuchapplicablechargesandfees. PAYMENT. 4.1. TimelyPayments.Youagreetopay,ontime,anyapplicableactivation,foryourServicePlan, usage,cancellation,anddisconnectionfees,plusanyapplicabletaxes,asprovidedinyour ServicePlan.INREACHCANADAwillbillyourcreditcardmonthlyinaccordancewiththeterms ofyourServicePlan.ThisbillisdueandpayableinthecurrencyspecifiedinyourServicePlan.If yourplanspecifiesmonthlybilling,thenthemonthlyrecurringchargesarebilledmonthlyin advance. 4.2. LatePayments.Youagreetopayalatechargeof1.5%permonth ifyourbillisnotpaidwithin ten(10)daysaftertheduedate.Thislatechargeisapplicabletotheunpaidbalanceasofthe duedateandwillbebilledonsubsequentinvoicesandstatements.YouagreetopayINREACH CANADAallofINREACHCANADA’scollectioncosts,includingwithoutlimitationthestandard feesofanycollectionagency,reasonableattorneyandlegalfees,andanyothercostsincurred byINREACHCANADAinexercisinganyofitsrightsunderthisAgreement.INREACHCANADA maysuspendtheServicesintheeventoflatepayment.Ifitdoesso,INREACHCANADAmay chargeareactivationfee(currently$30.00CAD)foreachsuspendedServicePlan. 4.3. Promotions.Ifyouuseapromotioncodeforyourpurchase,youcertifythatyouqualifyforthe applicablepromotion.Youagreetothetermsofthepromotion,includinganytimelimitations, andyouagreetoprovideyourcreditcardinformationforanyadditionalservicesandtoextend theServicesbeyondthepromotionalperiod. 4.4. DataTransmission/NoCredits.INREACHCANADAwillexerciseacommerciallyreasonable levelofcarebutmakesnorepresentationastothesuccessofanydatatransmission. Regardlessofwhetheradatatransmissionissuccessful,norefundswillbegiven.Inadditionto limitationsresultingfromincorrectuse(e.g.,nexttoorunderanobstruction),satellite 6 Version5.3,UpdatedSeptember21,2015 communicationssystemshaveinherentcharacteristicsthatcancreatedroppeddata transmissions.Droppeddatatransmissions,regardlessoftype,willnotbecreditedregardless ofcause.NorshallINREACHCANADAbeliableforanydamagesthatmayresultfromsuch droppeddatatransmission. 4.5. Taxes.YourServicePlanpricefortheServicesdoesnotincludesales,usage,excise,advalorem, goodsandservices,harmonizedsales,propertyoranyothertaxesnoworhereafterimposed, directlyorindirectly,byanygovernmentalauthorityoragencywithrespecttotheService.You arerequiredtopaythesetaxes. 4.6. CreditApproval/CreditCardTrialAuthorization.InitiationorcontinuationoftheServicesis subjecttocreditapprovalbyINREACHCANADAandrequiresdirectpaymentbycreditcardor anauthorizedguaranteeofpaymentbyavalidacceptedcreditcard.Creditcardsfromoutside oftheUnitedStatesand/orCanadawillbeacceptedonlyafterverificationwiththeissuing bank.IfyouareacustomerwhosebillingaddressislocatedoutsideoftheUnitedStatesor Canadaoracustomerwithoutestablishedcredit,INREACHCANADAmaynotallowyouto participateinaServicePlanwithmonthlypre-payment.Instead,INREACHCANADAmayrequire thatyouprepaythefirstfullyear.Verificationofcreditcardsissuedbybanksoutsideofthe UnitedStatesorCanadamaydelayorderprocessing.INREACHCANADAmaydeclineanycredit cardtransaction.INREACHCANADAmayseekauthorizationofyourcreditcardaccountpriorto yourfirstactivation/purchasetovalidatethatyoucanchargetheapplicablefeestoaccessthe Services.ByauthorizingINREACHCANADAtochargeacreditcardtrialauthorizationforthe feesassociatedwithyoursubscription,youareauthorizingINREACHCANADAtoautomatically continuechargingthatcard(oranyreplacementcardiftheoriginalcardisrenewed,lost, stolen,orchangedforanyreasonbythecardissuer,andtheissuerinformsINREACHCANADA ofthenewreplacementcardaccount)forallfeesorchargesassociatedwithyoursubscription includinganyrenewalfeesasdescribedbelow.Youauthorizethecardissuertopayany amountsdescribedhereinandauthorizeINREACHCANADA,oranyothercompanythatactsasa billingagentforINREACHCANADA,tocontinuetoattempttochargeallsumsdescribed hereintoyourcreditcardaccountuntilsuchamountsarepaidinfull.Thistrialauthorization amountistypicallytheequivalentof$1.00(onedollar).Itisnotachargebutmayappearto reduceyouravailablebalancebytheauthorizationamountuntilyourcard’snextbillingcycle. Pleasecontactyourcardissuerifyouhaveadditionalquestionsregardingwhenthisamountwill beremovedfromyourstatement. 4.7. CreditCardAuthorization.BYAUTHORIZINGINREACHCANADATODEBITYOURCREDITCARD, YOUREPRESENTTHATYOUARETHEAUTHORIZEDOWNERORUSEROFYOURCREDITCARD ANDTHATYOUAREARESPONSIBLEPARTYFORTHATCARD.YOUGRANTINREACHCANADA ACCESSTOANDTHERIGHTTOREVIEWTHEINFORMATIONIN,ANDYOURREFERENCES SUBMITTEDWITH,THESERVICEPLAN,OBTAINYOURCREDITREPORTSANDCREDITHISTORY, AND/ORALLOTHERRELEVANTINFORMATIONANDMATERIALSTHATINREACHCANADA REASONABLYBELIEVESISDESIRABLEFORTHEPURPOSEOFIDENTIFYINGYOURFINANCIAL STATUSANDCREDITWORTHINESS.FURTHER,YOUAUTHORIZEINREACHCANADATODEBIT 7 Version5.3,UpdatedSeptember21,2015 5 6 YOURCREDITCARDMONTHLYIFYOUSUBSCRIBETOARECURRINGMONTHLYSERVICE,UP UNTILSUCHTIMETHATYOUCANCELTHESERVICEINACCORDANCEWITHSECTION3.4. DISCLAIMEROFWARRANTIES. 5.1 DisclaimerofWarrantyfortheServicesandSoftware.YOUEXPRESSLYACKNOWLEDGEAND AGREETHATUSEOFTHESERVICE,THEINREACHCANADAPRODUCTANDANYASSOCIATED SOFTWAREISATYOURSOLERISK.TOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW, THESERVICE,THEINREACHCANADAPRODUCTANDANYASSOCIATEDSOFTWAREARE PROVIDED‘ASIS’AND“ASAVAILABLE”ANDALLOTHERWARRANTIES,REPRESENTATIONS,AND CONDITIONS(EXPRESSORIMPLIED)INCLUDING,BUTNOTLIMITEDTO,(i)ANYIMPLIED WARRANTIESORCONDITIONSREGARDINGMERCHANTABILITYORFITNESSFORAPARTICULAR PURPOSE,(ii)THATTHESERVICE,THEINREACHCANADAPRODUCTAND/ORANYASSOCIATED SOFTWAREWILLMEETYOURREQUIREMENTS,(iii)THATTHEOPERATIONWILLBEWITHOUT INTERRUPTIONORERROR-FREE,OROFSATISFACTORYQUALITY,OROFQUIETENJOYMENT,(iv) THATANYDEFECTSINTHESOFTWAREORINREACHCANADAPRODUCTWILLBECORRECTED, (iv)NON-INFRINGEMENTOFTHIRD-PARTYRIGHTSORANYOTHEREXPRESSORIMPLIED WARRANTYARISINGBYSTATUTEOROTHERWISEINLAWORFROMACOURSEOFDEALINGOR USAGEOFTRADE,AREHEREBYEXPRESSLYEXCLUDEDFROMTHISAGREEMENTTOTHEFULLEST EXTENTPERMITTEDBYLAW.INREACHCANADAGIVESNOWARRANTYINRELATIONTOTHE AVAILABILITY,SUITABILITYORACCURACYOFTHESERVICE,THEINREACHCANADAPRODUCT, ANYASSOCIATEDSOFTWARE,ORINRELATIONTOAVAILABILITY,SUITABILITYOR MAINTENANCEOFTHESATELLITESYSTEMSUSEDBYTHEINREACHCANADAPRODUCTTO TRANSMITDATATRANSMISSIONS,INCLUDINGSOSEMERGENCYSIGNALS.INREACHCANADA MAKESNOWARRANTIESRESPECTINGANYHARMTHATMAYBECAUSEDBYTRANSMISSIONOF ACOMPUTERVIRUS,HACKINGBYATHIRDPARTY,WORM,TIMEBOMB,LOGICBOMB,OR OTHERSUCHCOMPUTERPROGRAM.NOORALORWRITTENINFORMATIONORADVICEGIVEN BYANYDISTRIBUTOR,RESELLERORITSAUTHORIZEDREPRESENTATIVESHALLCREATEA WARRANTY.YOUARESOLELYRESPONSIBLEFORANYDAMAGETOYOURINREACHCANADA PRODUCT,OTHERDEVICE,ORLOSSOFDATATHATRESULTSFROMSUCHUSE.THE APPLICATIONISNOTINTENDEDFORUSEINTHEOPERATIONOFNUCLEARFACILITIES,LIFE SUPPORTSYSTEMS,AIRCRAFTNAVIGATIONORCOMMUNICATIONSYSTEMS,AIRTRAFFIC CONTROLSYSTEMS,ORANYOTHERACTIVITIESINWHICHTHEFAILUREOFTHEAPPLICATION COULDLEADTODEATH,PERSONALINJURY,ORSEVEREPHYSICALORENVIRONMENTAL DAMAGE.INREACHCANADAGIVESNOWARRANTYINRELATIONTOTHEAVAILABILITY, SUITABILITYORACCURACYOFTHESERVICEORINRELATIONTOAVAILABILITY,SUITABILITYOR MAINTENANCEOFTHESATELLITESYSTEMSUSEDBYTHEINREACHCANADAPRODUCTTO TRANSMITDATATRANSMISSIONS,INCLUDINGSOSEMERGENCYSIGNALS. LIMITATIONOFLIABILITY. 6.1 INREACHCANADAANDITSSERVICEPROVIDERS,ANDTHEIRRESPECTIVEEMPLOYEES, DIRECTORS,OFFICERS,AGENTSANDSUPPLIERSEXCLUDEANDDISCLAIMALLLIABILITY, WHETHERRESULTINGFROMCONTRACT,TORT(INCLUDINGLIABILITYFORFAULT,NEGLIGIENCE 8 Version5.3,UpdatedSeptember21,2015 ORBREACHOFSTATUTORYDUTY)OROTHERWISEINRESPECTOFANYLOSS,DAMAGE,COSTS, EXPENSESOROTHERCLAIMSRESULTINGFROMTHEACTSOROMISSIONSOFSUCHPARTIES, FORANYFAULTS,FAILURESORINADEQUACIESOFTHESATELLITESYSTEMS,THEINREACH CANADAPRODUCT,THESERVICESORTHESOSEMERGENCYMONITORINGANDRESPONSE PROVIDEDBYGEOS,INCLUDINGANYFAILUREORDELAYINTHEPROVISIONOFSERVICES CAUSEDBYANYOFTHEFOLLOWING,WHICH,IFTHEYSHOULDOCCUR,COULDLEADTOALOSS OFCOMMUNICATIONSATAVITALTIMERESULTINGINYOURDEATH,PERSONALINJURYTO YOUORDAMAGETOYOURPROPERTY: 6.1.1 MATTERSOUTSIDEOFINREACHCANADA’SORITSSERVICEPROVIDERS’,REASONABLE CONTROL,WHICHSHALLINCLUDE,BUTARENOTLIMITEDTO,OUTBREAKOF HOSTILITIES,RIOT,CIVILDISTURBANCE,ACTSOFTERRORISM,FIRE,EXPLOSION, FLOOD,SNOW,FOGOROTHERINCLEMENTWEATHERCONDITIONS,FAILUREOF TELECOMMUNICATIONSORSATELLITESYSTEMS,ELECTRICALPOWERFAILURESOR FLUCTUATIONS,SURGESINTHEELECTRICALMAINSORCURRENTS,DAMAGECAUSED BYELECTROMAGNETICINTERFERENCE,THEFT,MALICIOUSDAMAGE,STRIKE,LOCK OUTORINDUSTRIALACTIONOFANYKIND;OR 6.1.2 FAILURE,DELAYORINACCURACYOFTHEGPSSATELLITESINPROVIDINGLOCATION COORDINATES;OR 6.1.3 FAILURE,DELAYORINACCURACYOFTHEINREACHCANADAPRODUCTTOPROCESS AND/ORTRANSMITDATATRANSMISSIONS,INCLUDINGSOSEMERGENCYSIGNAL(S), AND/ORLOCATIONCOORDINATES,TOTHEIRIDIUMSATELLITESYSTEM;OR 6.1.4 FAILUREOFORDELAYINTHEIRIDIUMSATELLITESYSTEMAND/ORGROUNDSTATIONS TOPROCESSDATATRANSMISSIONS,INCLUDINGBUTNOTLIMITEDTOSOS EMERGENCYSIGNAL(S),LOCATIONCOORDINATES,PREPROGRAMMEDMESSAGES ANDDISPLAY,ANDTRANSMITTOTHEIDENTIFIEDPOINTSOFCONTACTAND/ORIERCC ASAPPROPRIATE;OR 6.1.5 FAILUREOFORDELAYINYOUREMAILORCELLPHONEPROVIDERTOTRANSMITTHE MESSAGETOYOU,ORFAILUREOFORDELAYINTHEIERCCRESPONDINGTOSOS EMERGENCYSIGNAL(S);OR 6.1.6 FAILUREOFORDELAYINTHEDELORMEPN-60WPRODUCTTOTRANSMITANY INREACHCANADAMESSAGE(S)TOTHEINREACHCANADAOR 6.1.7 FAILUREOFORDELAYONBEHALFOFTHEINREACHCANADASERVICEPROVIDERS,TO PERFORMTHEAPPLICABLESERVICEFORWHICHEACHISCONTRACTED;OR 6.1.8 FAILURETOOBTAINACLEARLINEOFSIGHTTOWARDTHESATELLITESYSTEMS;OR 6.1.9 FAILURETOPROPERLYINSTALLORCONFIGURETHEINREACHCANADAPRODUCTS;OR 6.1.10 FAILUREOFINREACHCANADAANDITSSERVICEPROVIDERSTOPROVIDETHE SERVICE(S),INCLUDINGSOSEMERGENCYSERVICES,DUETOTHESERVICE(S)HAVING BEENCANCELLEDPURSUANTTOSECTIONS3.4OR3.6;OR 6.1.11 NON-COMPATABILITYOFINREACHCANADAPRODUCTSWITHSMARTPHONE OPERATINGSYSTEMSANDTHIRD-PARTYSOFTWARE;OR 9 Version5.3,UpdatedSeptember21,2015 7 6.1.12 FAILUREORINADEQUACYOFPOWERSUPPLYFORINREACHCANADAPRODUCTS AND/ORASSOCIATEDPRODUCTS(INCLUDINGDELORMEPN-60WAND SMARTPHONES). 6.2 INNOEVENTSHALLINREACHCANADAORANYOFSERVICEPROVIDERS,ORITSORTHEIR RESPECTIVEEMPLOYEES,DIRECTORS,OFFICERS,AGENTSORSUPPLIERS,HAVEANYLIABILITY TOYOUFORINDIRECT,SPECIAL,CONSEQUENTIAL,INCIDENTAL,RELIANCE,EXEMPLARYOR PUNITIVELOSS,DAMAGE,COSTSOREXPENSES(INCLUDINGLOSSOFINCOME,MEDICALAND OTHEREXPENSES,LOSSOFGUIDANCE,CAREANDCOMPANIONSHIP)WHICHMAYARISEOUT OFORINCONNECTIONWITHTHEPROVISIONOFTHEINREACHCANADAPRODUCT,THE SERVICES(INCLUDINGANYDELAYINPROVIDINGORFAILURETOPROVIDETHESERVICE)ORITS ORTHEIRUSEBYYOUORBYANOTHERPERSONWHETHERORNOTAUTHORIZEDBYYOUTO UTILIZETHESERVICESORINREACHCANADAPRODCUT.INNOEVENTSHALLTHETOTAL, MAXIMUM,AGGREGATELIABILITYOFINREACHCANADAANDITSSERVICEPROVIDERS,AND THEIRRESPECTIVEEMPLOYEES,DIRECTORS,OFFICERS,AGENTSANDSUPPLIERS,FORALL CLAIMSARISINGOUTOFORRELATINGTOTHISAGREEMENT,THESERVICES,INREACH CANADA’SSUPPLIER’SSERVICES,ORTHEINREACHCANADAPRODUCT,EXCEEDTHEAMOUNT OFTHESERVICEFEEPAIDBYYOU. 6.3 THELIMITATIONSINTHISSECTION6SHALLAPPLYTOALLCLAIMS,DAMAGES,LOSSES,COSTS ANDEXPENSESHOWSOEVERCAUSEDANDWHETHERFORBREACHOFCONTRACT,INTORT,BY WAYOFNEGLIGENCE,STRICTLIABILITY,OROTHERWISE,EVENIFADVISEDOFTHEPOSSIBILITY OFSUCHDAMAGESANDEVENIFSUCHDAMAGESWEREREASONABLYFORESEEABLE. 6.4 LegalNoticesandEndUserLicenseAgreement.IfyouhaveanyinReachbrandedtwo-way communicatorwithaStandardServiceplan,thenyourINREACHCANADAProductisalso subjecttotheLegalNoticesandEndUserLicenseAgreementwhichcanbefoundat explore.delorme.com. YOUROBLIGATIONS. 7.1. PersonalUse.GenerallyyourServicePlanisforpersonal,recreationalornon-commercialuse only.Thismeansthatgenerallyyoumaynotsell,rent,leaseorotherwisechargeforthe INREACHCANADAProductand/ortheServicesoranyinformationorservicesassociatedwith orderivedfromtheINREACHCANADAProductand/ortheServices. 7.2. Misuse.YouagreethatyouwillnotusetheServicesortheINREACHCANADAProduct(1)to abuseormisusetheSOSEmergencyservices,(2)toutilizeyourINREACHCANADAProductfor thecommercialtrackingofassetsand/orpersonnel(3)tosendmessagesthatareoffensive, defamatory,abusiveorobsceneorintendedtoharass(4)foranypurposeinviolationoflaw, (5)inanymannerthatinfringesormisappropriatesthirdpartyrights,or(6)inanymanner whichoverloadsorunreasonablyinterfereswiththeServicesortheSatelliteSystems.You agreetousetheServicesonlywiththeINREACHCANADAProductandnottouseanyother equipmentinconnectionwiththeServicesunlessexpresslyapprovedbyINREACHCANADA. FailuretoadheretotheserestrictionsmayresultinterminationofthisAgreementbyINREACH CANADA.Youagreethatyouwillnotattempttounlockormodify,orreverseengineeryour 10 Version5.3,UpdatedSeptember21,2015 8 INREACHCANADAProductinordertomodifyitorrenderitcapableofperformingfunctions outsidetheapprovedIridiumnetworkdescribedinthisAgreement,forthepurposeofre-selling theINREACHCANADAProductdevicetoathirdparty,orforanypurposeotherwisenot permittedbythisagreement. 7.3. AuthorizedUsers.Youaresolelyresponsible,andassumeanyliability,foranyuserauthorized byyoutoutilizetheINREACHCANADAand/ortheServices.Inaddition,youagreetopassusage instructionsandServicePlantermsandconditionstoallofyourauthorizedusers.Some optionalservicessuchastheGEOSSARbenefitareonlyavailabletotheprimary,registered user.Youmustcarefullyreadtheapplicabletermsforanysuchoptional/bundledservicetosee ifrestrictionsapply. INREACHCANADAUserAccount,Websites. 8.1 DeLormeandINREACHCANADAWebsites.YouruseoftheDeLormeandINREACHCANADA websitesisgovernedbythetermsandconditionsofusecontainedoneachsuchwebsite. 8.2 CompleteandAccurateInformation.Youacknowledgeandacceptthattheinformation requiredinyourINREACHCANADAuseraccount,includingyourRegistrationData,contact information,designatedcontacts,socialconnectivitysettings,supportedserviceoptionsand pre-programmedmessages,isessentialforproperprovisionoftheServices.Youaccordingly certifythattheinformationsuppliedbyyouisaccurateinallrespects.Itisyourresponsibilityto ensurethattheinformationsuppliedbyyouremainsaccurate,completeanduptodate. Changingyouraddressfromonecountrytoanothercountry(forexamplefromtheUSto Canada)mayrequireservicelevelchangesandmightincuradditionalchargesonyouraccount. WhencomposingINREACHCANADAmessages,youacknowledgeandagreethatitisyoursole responsibilitytoensurethatyouselecttheintendeddesignatedcontactfromyouravailable contactsandaresatisfiedwiththecontentofyourINREACHCANADAmessagepriortosending it.Pleasecontactcustomercareforassistance. 8.3 SynchronizationofData.IfyouhaveanyinReachdevicewithINREACHCANADA,you acknowledgethatitisyoursoleresponsibilitytoensurethatyouhavefollowedthe synchronizationprocessoutlinedinyourUserManualtoexportanyupdatesand/orchangesto yourRegistrationData,contactinformation,designatedcontacts,socialconnectivitysettings, supportedserviceoptionsandpre-programmedmessagesfromyourINREACHCANADA accounttoyourinReachdevice. 8.4 ContentLicensefromYou.Youagreethatyouaresolelyresponsiblefor(andthatINREACH CANADAhasnoresponsibilitytoyouortoanythirdpartyfor)anyContentthatyoucreate, transmitordisplaywhileusingtheServicesandanyassociatedsoftwareandforthe consequencesofyouractionsbydoingso.YouacknowledgethattheINREACHCANADA messagesmayincludeyourlocationinformation.Youretaincopyrightandanyotherrightsyou alreadyholdinContentwhichyousubmit,postordisplayonorthrough,theSoftwareand/or theServices.Youacknowledgeandagreethatbysubmitting,postingordisplayingthecontent yougiveINREACHCANADAaperpetual,irrevocable,worldwide,royalty-free,andnon-exclusive licensetoreproduce,adapt,modify,translate,publish,publiclyperform,publiclydisplayand 11 Version5.3,UpdatedSeptember21,2015 distributeanyContentwhichyousubmit,postordisplayonorthrough,theServicesandany associatedsoftware.Furthermore,youagreethatthislicenseincludesarightforINREACH CANADAtomakesuchContentavailabletoothercompanies,organizationsorindividualsas requiredfortheprovisionoftheServices.InordertoprovidetheServices,INREACHCANADA mayberequiredtotransmitordistributeyourcontentovervariouspublicnetworksandin variousmedia.INREACHCANADAmayalsoberequiredtomakechangestoyourContentifso requiredbythetechnicalrequirementsofconnectingnetworks,devices,servicesormedia. 8.5 Third-PartyLicensesandContent.If,aspartofyouruseoftheServicesandanyassociated software,youdownloadapieceofsoftware,accesssoftwareonline,orpurchasegoods,which areprovidedbyathird-partythenyouruseoftheseotherservices,softwareorgoodsmaybe subjecttoseparatetermsbetweenyouandthethird-partyprovider.Thisthird-partycontent maybeprotectedbyintellectualpropertyrightswhichareownedbythethird-party.Any referenceorlinkstoanythird-partycontentdoesnotnecessarilyconstituteorimplyits endorsement,sponsorshiporrecommendationbyINREACHCANADAoritslicensors.Third- partyproductandserviceinformationarethesoleresponsibilityofeachindividualthird-party vendor.Inaddition,itispossiblethatyoumayfindsomethird-partycontentoffensive, indecentorobjectionable,andthat,inthisrespect,youusetheServicesatyourownrisk.Any opinions,advice,statements,services,offers,orotherinformationorcontentexpressedor madeavailablebythirdpartiesarethoseoftherespectiveauthorsandnotofINREACH CANADA.INREACHCANADAneitherendorsesnorisresponsiblefortheaccuracyorreliabilityof anyopinion,advice,informationorstatementbyanyoneotherthanauthorizedINREACH CANADAemployeesactingintheirofficialcapacities.Youunderstandandacknowledgethat INREACHCANADAisnotresponsibleforanddoesnotmonitorthirdpartycontentforaccuracy orreliability. 8.6 Privacy,DataProtection.INREACHCANADAiscommittedtomaintainingyourprivacy.Inorder toaccesstheServices,youwillberequiredtoprovideinformationaboutyourself(suchas identificationorcontactdetails).Youagreethatanyregistrationinformationyougiveto INREACHCANADAwillalwaysbeaccurate,correctanduptodate.Youagreeandunderstand thatyouareresponsibleformaintainingtheconfidentialityofpasswordsassociatedwithany accountyouusetoaccesstheSoftwareandtheServices.Accordingly,youagreethatyouwill besolelyresponsibleforallactivitiesthatoccurunderyouraccount.Ifyoubecomeawareof anyunauthorizeduseofyourpasswordorofyouraccount,youagreetoimmediatelynotify INREACHCANADA.INREACHCANADAwillkeepyourpersonaldataprivateandconfidential, providedhoweverthatINREACHCANADAwillprovidesuchinformationtoGEOS,theIERCC provider,andthatGEOSmayprovidesuchinformationasrequiredtoemergencyrespondersin theeventthatyouoryourauthorizedusertriggersaSOSEmergencySignal,includingyour name,registrationinformation,locationandmessagehistory.INREACHCANADAmayalso provideinformationregardingyourdatatransmissionstoyourimmediatefamilymembers and/oremergencyrespondersshoulditbereasonablydeterminedthatanemergencymay exist.INREACHCANADAmayalsosharewiththirdpartiescertainpiecesofnon-personal, 12 Version5.3,UpdatedSeptember21,2015 9 aggregatedinformation,meaningthatinformationfrommanyusersisgroupedtogetherandis disclosedinsuchawaythatitdoesnotrevealtheidentityofanyparticularuser,suchas INREACHCANADAUserdemographicdataorINREACHCANADAusagedataformarketing, advertisingorotherbusinesspurposes.INREACHCANADAmaycollectinformationaboutyour transmissions,includinglocation,tomonitorservicequality;however,INREACHCANADAwill notmonitorthecontentofyourType&Send,pre-programmedSMSand/oremailmessagesto yourContacts.INREACHCANADAmayprovideyourbillinginformationtoitsparentcompany andsubsidiariesifrequiredforprovisionoftheServices,ortoacreditbureauinorderto determineyourcredit-worthiness,ortoacollectionagencyshouldyouraccountbecomepast due,ortoGEOS,theSOSEmergencyserviceProvider,intheeventthatyoudeliberatelyor negligentlymisusetheSOSEmergencyservice.Withtheexceptionofinformationprovidedto GEOS,aggregatedinformation,and/orbillinginformation,INREACHCANADAwillnotsellor otherwisepassyourpersonalinformationtothirdparties,exceptifrequiredbylaworpertinent tojudicialorgovernmentalinvestigationsorproceedingsorifINREACHCANADAconsidersit necessarytodosotopreventriskofdeathorseriouspersonalinjurytoyouorothers.There arenoothercircumstancesunderwhichINREACHCANADAwillprovideorsellpersonal informationtothirdparties.Youconsenttotheforegoingcollection,useanddisclosureofyour personalinformationandtoINREACHCANADA’scollection,useanddisclosureofyourpersonal informationassetoutinthissection.INREACHCANADAmayalsohaveseparateprivacypolicies regardingthehandlingofyourdataforINREACHCANADA’sbundledservicesasstatedinthe applicabletermsandconditionsregardingeachsuchINREACHCANADAbundledservice. GENERAL 9.1 ExportRestrictions.TheINREACHCANADAProductandanyassociatedsoftwaremaybe subjecttoexportcontrolsorrestrictionsbyCanada,theUnitedStatesorothercountriesor territories.YouagreetocomplywithallapplicableCanadian,U.S.andinternationalexportlaws andregulations,includingtherestrictionsondestinations,endusers,andenduse.Youagree nottoexportorre-exporttheINREACHCANADAProductandanyassociatedsoftwaretoany countryinviolationoftheexportcontrollawsofCanadaortheUnitedStatesofAmerica.The INREACHCANADAProductandanyassociatedsoftwaremaynotbeexportedorre-exported intoanyCanadianorU.S.embargoedcountriesortoanyoneontheU.S.TreasuryDepartment's listofSpeciallyDesignatedNationalsortheU.S.DepartmentofCommerceDeniedPerson’sList orEntityList.ByusingtheINREACHCANADAProduct,theServicesandanyassociatedsoftware, yourepresentandwarrantthatyouarenotlocatedinanysuchcountryoronanysuchlist.You alsoagreethatyouwillnotusetheseproductsforanypurposesprohibitedbyUnitedStates law,including,withoutlimitation,thedevelopment,design,manufactureorproductionof nuclear,missiles,orchemicalorbiologicalweapons. 9.2 Indemnity.Tothemaximumextentpermittedbylaw,youagreetoindemnify,defendandhold harmlessINREACHCANADAanditsaffiliates,licensorsandsupplierstheirrespectivedirectors, officers,employeesandagentsfromandagainstanyandallclaims,actions,suitsor proceedings,aswellasanyandalllosses,liabilities,damages,costsandexpenses(including 13 Version5.3,UpdatedSeptember21,2015 9.3 9.4 9.5 9.6 reasonableattorney’sfees)arisingoutoforinconnectionwithyouruseoftheINREACH CANADAProduct,theServicesandanyassociatedsoftware. GoverningLaw.ThisAgreementisgovernedbythelawsoftheStateofDelawarewithout givingeffecttoconflictsoflawsprinciples.Youherebyexpresslyconsenttovenueforany actionbyINREACHCANADAoranyofitssupplierstoenforcetheprovisionsofthisAgreement inOntario,Canada,andwaiveanyrightstoclaimthesameisaninconvenientforum. EntireAgreement.ThisAgreementconstitutestheentireagreementbetweenthePartieswith respecttothesubjectmatterhereof.Anyheadingsareprovidedforconvenienceonly. NoWaiver,Survival.ThefailureofINREACHCANADAtoexerciseorenforceanyrightunderthis Agreementshallnotconstituteawaiverofsuchright.Allrightsandremediesgrantedto INREACHCANADAarecumulativeandnotalternate.IfanyprovisionofthisAgreementisfound invalidorunenforceable,suchinvalidityorunenforceabilityshallnotaffecttheremainingterms andconditionsofthisAgreement,andthepartiesshallsubstituteavalidprovisionthatmost nearlyapproximatestheintentandeconomiceffectoftheinvalidorunenforceableone.Any provisionsthatexpresslyorbytheirnatureshouldsurviveterminationofthisAgreement, includingpaymentobligations,disclaimerofwarranty,rightsofindemnityandlimitationof liability,shallsurvivesuchtermination. Assignment.YoumaynotassignthisAgreementoranyofyourrightsorobligationshereunder, butINREACHCANADAmayassignthisAgreementandanyofitsrightsandobligations hereunder.ThisAgreementinurestothebenefitofandisbindingontheparties’respective successorsandpermittedassigns. inReachCanadaStandardServiceAgreementandEndUserLicenseAgreement ServiceprovidedbyInReachLLCorRoadpost,Inc.dbaInReachCanadamaybecomelimitedor temporarilyunavailablewithoutnoticefromtimetotimeduetoanynumberofreasonsassociatedwith managingaSatelliteSystem.Further,thissatellite-basedservicerequiresaclearlineofsightbetween theINREACHProductandthesatellite;therefore,theserviceisinherentlysubjecttotransmissionand receptionlimitations.Furtherinformationregardingservicecoverageandpotentialinterruptionscanbe foundintheTermsofService(asdefinedbelow)availableatexplore.delorme.com. Tothefullestextentpermittedbylaw,youruseofthisproductconstitutesacceptanceofthefactthat InReachLLCanditsServiceProvidersandaffiliates,andtheiraffiliates,respectiveemployees,directors, officers,agentsandsuppliers,herebyexpresslylimitliabilityforanyclaims,damages,losses,costsand expensesincurredbyyou,howevercausedandevenifsuchdamageswerereasonablyforeseeable,toa total,maximumaggregatevaluenottoexceedtheamountofservicefeespaidbyyou. Further informationconcerningthelimitationsofliabilityforuseofthisproductandservicecanbefoundinthe TermsofServiceavailableatexplore.delorme.com. 14 Version5.3,UpdatedSeptember21,2015 1. NOTICETOUSER/ACCEPTANCEOFTERMS. PLEASEREADTHESELEGALNOTICESCAREFULLY. BYUSINGYOURINREACHPRODUCTFORINREACH AND/ORTHESERVICE,YOUACCEPTALLTERMSANDCONDITIONSCONTAINEDINTHESE DOCUMENTS,INCLUDINGTHOSELEGALAGREEMENTSANDTERMSANDCONDITIONSWHICHHAVE BEENINCORPORATEDBYREFERENCE. THISINCLUDES,BUTISNOTLIMITEDTO,THEINREACH PRODUCTLIMITEDWARRANTY,THETERMSOFSERVICEANDTHEENDUSERLICENSEAGREEMENT (EULA)ANDANYANDALLLIMITATIONSOFLIABILITYAND/ORDISCLAIMERSOFWARRANTY CONTAINEDTHEREIN. YOUUNDERSTANDANDAGREETHATYOUMUSTBEATLEASTEIGHTEEN(18) YEARSOFAGETOSUBSCRIBETOTHESERVICE. YOUUNDERSTANDANDAGREETHATTHESELEGAL NOTICESAREENFORCEABLELIKEANYWRITTENAGREEMENTSIGNEDBYYOU. IFYOUDONOT AGREE,DONOTUSETHEINREACHPRODUCTANDPROMPTLYRETURNITTOTHEPLACEWHEREYOU OBTAINEDIT. 2. USEOFYOURINREACHPRODUCT. 2.1 FamiliarizationwithyourINREACHProduct.Youunderstandandagreethatitisyour responsibilitytofamiliarizeyourselfwiththeoperationofyourINREACHProduct,INREACH SmartphoneApplications,andDeLormeGPSdevice(PN-60worsubsequentmodel),including readingyourUserManual,availableatmanuals.delorme.com. Youagreethatyouwillusethe INREACHProductonlyinaccordancewiththoseinstructions. Itisalsohighlyrecommended thatyoureviewtheHelpavailableatexplore.delorme.comandpracticeproperlyusingyour INREACHProductbysendingtestmessagesandfixingyourGPScoordinatesasdescribed. 2.2 Coverage.YoumayuseyourINREACHProduct,INREACHSmartphoneApplications,and DeLormeGPSdeviceanywherethereiscoverage(subjecttotheapplicablerestrictionsdueto locallaws,licensing/certificationrequirementsandregulations. Foracompletelistofthe certificationsapplicabletoyourINREACHProductand/ortheDeLormeGPSDevice,pleasesee thedeviceUserManualatmanuals.delorme.com. 2.3 ImportantTipsYourINREACHProductneedsaclearviewoftheskytoobtainaGPSsignaland providethemostaccuratelocationinformation. Itisnotreliableindoorsorinacave. Orienting yourINREACHProductsothattheprotrudingantennaisorientedtotheskywillimprove performance,andyoushouldkeepyourINREACHProductatleast12inchesawayfromother GPSdevicesandmobilephones. PleasereadyourQuickStartGuideorUserManualandfollow theinstructionstopairyourDeLormeGPSdeviceorINREACHSmartphoneApplicationwithyour INREACHProduct. 2.4 MessageSchedule.RedundancyisbuiltintoyourINREACHProducttoensuremoreofyour messagesaretransmitted. ItisnormalforsomeINREACHmessagestobeblockedbyeveryday conditions;theviewoftheskyisoftenblockedduetohills,buildings,orotherobstructions. ThisiswhyInReachautomaticallyretriesmessagesuntilitreceivesasatellite acknowledgement. PlacementofyourINREACHunitcanmakeadifference.Experimentwith placementuntilyouarefamiliarwiththereliabilityofyouroperatingenvironment. 2.5 SynchronizationofData.Youacknowledgethatitisyoursoleresponsibilitytoensurethatyou havefollowedthesynchronizationprocessoutlinedonexplore.delorme.comtoexportany 15 Version5.3,UpdatedSeptember21,2015 updatesand/orchangestoyourINREACHRegistrationData,contactinformation,designated contacts,socialconnectivitysettings,supportedINREACHServiceoptionsandpre-programmed messagesfromyourINREACHaccounttoyourDeLormePN-60worINREACHSmartphone Application. 2.6 SupportandCustomerService.MoreinformationaboutyourINREACHProductandthe associatedServiceisavailableatexplore.delorme.comorbycontactingINREACHCustomer Service: Canada:Online:inreachcanada.com.Customerservice:[email protected]. Techsupport:[email protected]. Phone:1-800-337-3155,M-F9:00a.m.-6:00p.m.EasternTime. USandInternational:Online:support.delorme.com. Techsupport:[email protected](+1)207-846-8900. Salesandcustomerservice:[email protected](USonly)or(+1)207- 847-1165. RepresentativesareavailableM-F8:30a.m.-5:00p.m.EasternTime. PleasecontactDeLormeTechnicalSupportforquestionsregardingtheoperationofyourinReachdevice. ForthecurrentandfulltermsandconditionsgoverningtheuseofyourINREACHProduct,pleasevisit explore.delorme.com. ThesetermsandconditionsmaybeupdatedbyInReachLLCatanytimeand withoutnotice.IfthereisanyconflictbetweenthetermscontainedintheseLegalNoticesandthe termscontainedatexplore.delorme.com,thenthetermscontainedatexplore.delorme.comshall supersedeandreplacethetermscontainedintheseLegalNotices. 3. HARDWARELIMITEDWARRANTY 3.1 INREACHwarrantsthatyourINREACHProductwillbefreefromdefectsinmaterialsand workmanshipforoneyearfromthedateofpurchase.IfyourINREACHProductfailsinnormal use,INREACHwill,atitssoleoption,eitherrepairorreplacetheunit.INREACHreservesthe righttoeitherrepairorreplacetheunitwithaneworrefurbishedunitatitssolediscretion. Suchrepairsorreplacementswillbemadeatnochargeforlaborormaterials;however,the customerwillberesponsibleforanyshippingchargesincurredtosendthedevicetoINREACH. Therepairedorreplacedproductwillbewarrantedforninety(90)daysfromthedateofreturn shipment,orforthebalanceoftheoriginalwarranty,whicheverislonger.Thiswarrantydoes notcoverfailuresduetoabuse,misuse,accidents,orunauthorizeddisassemblyor modification.AnyrepairsnotperformedbyINREACHwillvoidthiswarranty. INREACHDISCLAIMSANYLIABILITYFORANYSPECIAL,INDIRECT,INCIDENTAL,OR CONSEQUENTIALDAMAGES,INCLUDING,BUTNOTLIMITEDTO,LOSSOFREVENUESOR PROFITS,EVENIFINREACHHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.THIS LIMITEDWARRANTYCONTAINEDHEREINISINLIEUOFALLOTHEREXPRESSWARRANTIES.ANY ANDALLIMPLIEDWARRANTIES,INCLUDINGANYIMPLIEDWARRANTIESOFMERCHANTABILITY OROFFITNESSFORAPARTICULARPURPOSE,SHALLLASTFOR1YEAR. 16 Version5.3,UpdatedSeptember21,2015 Thiswarrantygivesyouspecificlegalrightsandyoumayalsohaveotherrightswhichvaryby jurisdiction.Somejurisdictionsdonotallowtheexclusionorlimitationofreliefsuchas incidentalorconsequentialdamages,orlimitationsonhowlonganimpliedwarrantylasts,so theabovelimitationsorexclusionsmaynotapplytoyou.Thiswarrantyappliestotheoriginal purchaseroftheproductONLY.REMINDER:Besuretoretainthesalesreceiptprovingthedate ofyouroriginalpurchase.Thiswillbeneededifwarrantyserviceiseverrequired.INREACH reservestherighttorefusewarrantyifareceiptisnotprovidedorifthereceiptis incomplete/illegible. 3.2 Repairsorreplacementsunderwarrantywillbemadeatnochargeforlaborandmaterials; however,thecustomerwillberesponsibleforshippingcharges.Therepairedorreplaced productwillbewarrantedforthebalanceoftheoriginalwarranty. Thewarrantydoesnot coverfailuresduetoabuse,misuse,accidents,orunauthorizeddisassemblyormodificationor anydamagesustainedduringshipmentoftheproduct.AnyrepairsnotperformedbyInReach LLCwillvoidthiswarranty. 3.3 EXCEPTASPROVIDEDABOVE,THEPRODUCTISSOLD“ASIS”WITHOUTANYEXPRESSOR IMPLIEDWARRANTIESFORTHEPRODUCTWHATSOEVER,INCLUDING,WITHOUTLIMITATION, ANYIMPLIEDWARRANTIESREGARDINGTHECONDITION,DESIGN,SPECIFICATIONS, WORKMANSHIP,MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSEOFTHE PRODUCT,ORANYWARRANTIESTHATTHEPRODUCTISFREEFROMLATENTDEFECTSOR DEFICIENCIES,ORTHATTHEPRODUCTISFREEFROMINFRINGEMENTOFANYPATENT, TRADEMARK,COPYRIGHTORPROPRIETARYRIGHTOFANYTHIRDPARTYANDSUCH WARRANTIESAREHEREBYEXPRESSLYDISCLAIMED. 3.4 THISLIMITEDWARRANTYPROVIDESTHESOLEANDEXCLUSIVEREMEDYFORANYDEFECTSIN THEPRODUCT. INNOEVENTSHALLINREACH,LLCBELIABLEFORANYINDIRECT, CONSEQUENTIAL,SPECIAL,INCIDENTALORPUNITIVEDAMAGES,WHETHERINCONTRACT, TORT,NEGLIGENCE,STRICTLIABILITYOROTHERWISE. OURLIABILITYISLIMITEDTOTHE AMOUNTYOUPAIDFORTHEPRODUCTTHATISTHESUBJECTOFACLAIM. ThetermsandconditionsoftheINREACHProductLimitedWarrantymaybeupdatedby InReachLLCatanytimeandwithoutnotice. Ifthereisanyconflictbetweentheterms containedintheseLegalNoticesandthetermscontainedatexplore.delorme.com,thenthe termscontainedatexplore.delorme.comshallsupersedeandreplacethetermscontainedin theseLegalNotices. 4. COPYRIGHTS,INTELLECTUALPROPERTY,PATENTSANDDOCUMENTATION ©InReachLLC.Allrightsreserved. TheINREACH,andrelatedtrademarks,namesandlogosarethe propertyofInReachLLCorDeLormePublishingCompany,Inc.andareregisteredand/orusedintheU.S. andcountriesaroundtheworld. TheINREACHProductandotherdevicesand/orassociatedsoftware anddata,includinggeographicdata,areprotectedbycopyright,internationaltreaties,andvarious patents.Thedocumentation,includingalldocumentationincorporatedbyreferenceherein,suchas documentationprovidedormadeavailableatexplore.delorme.com,isprovided“ASIS”and“AS AVAILABLE”andwithoutcondition,endorsement,representationorwarrantyofanykindbyInReach 17 Version5.3,UpdatedSeptember21,2015 LLC. InReachLLCassumesnoresponsibilityforanytypographical,technical,orotherinaccuracies, errors,oromissionsinthisdocumentation. 5. INREACHSATELLITESERVICES-SERVICESUBSCRIPTIONREQUIRED. Aseparateservicesubscription(the“Service”)isrequiredinordertoutilizeyourINREACHProduct. Pleasevisitexplore.delorme.comformoreinformationregardingtheavailableServiceoptionsandto subscribe. YouruseoftheServiceisgovernedbyInReachLLC’sINREACHSubscriberTermsand ConditionsofServiceorRoadpostInc.dbaInReachCanada’sTermsandConditionsofService(“Termsof Service”)andInReachLLC’sPrivacyPolicies(“PrivacyPolicies”),availableatexplore.delorme.com,which maybeupdatedfromtimetotimewithoutnotice. SometimestheseAffiliateswillbeprovidingthe ServicetoyouonbehalfofInReachLLCitself. YouacknowledgeandagreethatAffiliateswillbeentitled toprovidetheServicestoyou. InReachLLCisconstantlyworkingtoofferadditionalservicestoits subscribers,thusyouacknowledgeandagreethattheformandnatureoftheServicesmaychangefrom timetotimewithoutnoticetoyou. Yourcellphoneserviceproviderand/orinternetprovidermay chargeyouoryourrecipientsadditionalfeesinrelationtoanySMS/MMSmessages,socialconnectivity messagesand/orotheremailsand/ordata(collectively“dataplanfees”)sentbyyou. Pleasefamiliarize yourselfwithanysuchapplicableplans,servicesandassociatedfeesbeforeusingyourINREACH Product. Youareresponsibleforanysuchapplicablechargesandfees. Forthecurrentandcomplete TermsofService,pleasevisitexplore.delorme.com. TheTermsofServicemaybeupdatedbyInReach LLCorRoadpostInc.dbaInReachCanadaatanytimeandwithoutnotice.Ifthereisanyconflict betweentheTermsofServicecontainedintheseLegalNoticesandtheTermsofServicecontainedat explore.delorme.com,thentheTermsofServicecontainedatexplore.delorme.comshallsupersedeand replacetheTermsofServicecontainedintheseLegalNotices. 6. EndUserLicenseAgreement PLEASEREADTHISENDUSERLICENSEAGREEMENT(“EULA”)CAREFULLY. THISEULAISALEGAL AGREEMENTBETWEENYOUANDINREACHLLC. YOUUNDERSTANDANDAGREETHATYOUMUSTBEAT LEASTEIGHTEEN(18)YEARSOFAGEANDTHATTHISEULAISENFORCEABLELIKEANYWRITTEN NEGOTIATEDAGREEMENTSIGNEDBYYOU. THISEULA,ANDASMAYBEAMENDED,APPLIESTOTHE USEOFANYSOFTWARE,WHETHERPRE-INSTALLEDONTHEDELORMEPN-60W,ASMARTPHONE AND/ORTHEINREACHPRODUCTAND/ORDOWNLOADEDTOYOURCOMPUTER,THATMAYBE REQUIREDFORTHEUSEOFTHEINREACHPRODUCTANDSERVICE(“SOFTWARE”).BYUSINGYOUR INREACHPRODUCTFORDELORMEAND/ORTHESERVICE,YOUACCEPTALLTHETERMSAND CONDITIONSOFTHISEULAORANYAPPLICABLEAMENDMENTS. USEOFTHEINREACHPRODUCT,USE OFTHESERVICEAND/ORPRESSINGTHE“IAGREE”BUTTONFORADOWNLOADOFANYUPDATES, UPGRADESORSUPPLEMENTSISCONSIDEREDUSEOFTHESOFTWARE. IFYOUDONOTAGREETOTHE TERMSOFTHISEULA,DONOTUSETHESOFTWAREANDPROMPTLYRETURNTHEUNUSEDSOFTWARE, ASWELLASTHEHARDWARETOTHEPLACEWHEREYOUOBTAINEDTHEM. 6.1 OwnershipandGrantofLicense.TheDeLormeGPSDevice,INREACHSmartphoneApplication,and INREACHProductutilizeproprietarysoftware,proprietaryfirmwareandproprietarycommunication protocolsinordertoaccesstheINREACHmessagingfunctionsandService(collectivelyanysuch software,firmwareand/orcommunicationprotocolsrequiredforuseoftheINREACHProductare 18 Version5.3,UpdatedSeptember21,2015 referredtoasthe“Software”). ThisproprietarySoftwaremaybeownedbyDeLorme,byInReachLLC orbyathirdparty.ThisEULAgrantsalicense(“License”)thatpermitsyoutousethesoftwareas requiredforyourINREACHProductandService,whetherthroughtheDeLormePN-60wordirectly throughtheINREACHProduct,orthroughanapplicationinstalledonyoursmartphone.ThisLicense isnon-exclusive,non-sublicensableandnon-transferable.ThisLicenseisalsosubjecttothe limitationsandconditionsofthisEULAandtheINREACHTermsofService,whichgovernthe provisionoftheService. AllrightsnotspecificallygrantedinthisEULAarereservedbyInReachLLC, DeLormeortherespectivethird-partyownerofsuchSoftware. Youacknowledgeandagreethat InReachLLCand/orthird-partiesown(s)allintellectualpropertyrights,title,andinterestinor,if applicable,licensestotheSoftware,including,butnotlimitedto,alltrademarks,copyrights,data, andcontent. AlltitleandintellectualpropertyrightsintheSoftwaremaybeprotectedbyapplicable copyrightorotherintellectualpropertylawsandtreaties. YouruseoftheSoftwareissolely controlledbythisEULAwhichcannotbechangedexceptbyawrittenagreementexecutedbetween youandInReachLLC.TheSoftwareislicensed,notsold. Ifyouareusingthedeviceinconjunction withasmartphoneapplication,thenyouruseissubjecttoanytermsandconditionsimposedupon bythetermsofyouragreementwithyoursmartphonemanufacturerorserviceprovider.ANY MAPPINGFEATURESORFUNCTIONALITYCONTAINEDINANYSOFTWAREARESUITABLEAND INTENDEDONLYFORGENERALVISUALREFERENCEUSEANDSHOULDNOTBEUSEDFORANY PURPOSEREQUIRINGEXACTMEASUREMENTOFDISTANCEORDIRECTION,ORFORPRECISIONIN ADDRESSLOCATIONORINTHEDEPICTIONOFGEOGRAPHICFEATURES.ROUTINGDIRECTIONS SHOULDBEUSEDONLYASATRAVELAIDANDMUSTALWAYSBEVISUALLYVERIFIEDBYTHEUSER ONTHEGROUNDANDEXECUTEDWITHDUEREGARDTOTRAFFICANDROADCONDITIONS,ROAD SIGNSANDREGULATIONS.Pleasenotethatmapdataismerelyagraphicalrepresentationof geographicfeaturesappearingonthefaceoftheearth.Mapdatamayincludefeatures,suchas roadsandtrailsthatarelocatedonprivateproperty.NothinginthisLicensegrantstheuseof,oris intendedtoimplytherighttouse,anysuchprivateproperty.Itisyourresponsibilitytodiscernand respectalllandownerrestrictions.Youaresolelyresponsibleforcomplyingwithalllegal requirementsrelatingtolanduseandforyourownsafetyandfortheconsequencesofyouractions inyouruseofmapdata.Totheextentthatdataincludesinformationregardingfishandgamelaws, ortheavailabilityofcertainpropertyforhuntingorfishing,wemakenorepresentationorwarranty regardingtheaccuracyofthatinformation.Youshouldalwaysreviewthemostrecentversionof anyapplicablefishandgameregulationsinthejurisdictionwhereyouarerecreating. 6.2 OtherRestrictionsonUse.Youagreethatyouwillnotremoveorobscureanyproprietary rights notices,copyrightnoticesortrademarksassociatedwiththeSoftware.Youagreethatyouwillnot copy,sell,license,distribute,transfer,modify,adapt,translate,decompile,reverse engineer, disassemble,andattempttoderivethesourcecodeof,modify,orcreatederivative worksofthe Softwareforanypurpose.Youagreethatyouwillnotattempttocircumventor defeatthesecurity orcontentusagerulescontainedintheSoftwareand/orusetheSoftwarein violationofanylawor thirdpartyrights.Someofthegeographicdatathatyoumayhaveaccesstoislicensedfromthird parties,andissubjecttoanyandallrestrictionsimposedonusbysuchthirdparties,whichcanbe foundatthefollowinglink:http://www.delorme.com/sources/ 6.3 SoftwareChangesandUpdates.YouagreethatInReachLLCorthird-partyprovidersmaymake changestotheSoftwareandassociatedServicesinordertocomplywithapplicablelaws,to Version5.3,UpdatedSeptember21,2015 maintainorimprovetheSoftwareand/ortheServicesorforotherbusinessreasons,withoutnotice toyouandwithoutliabilityforanychangesinyourabilitytousetheSoftware,INREACHProduct and/orService,includingcompatibilityissues,asaresultofsuchchanges. Theseupdatesmaytake theformofbugfixes,enhancedfunctions,newsoftwaremodulesandcompletelynewversions.This Licensedoesnotgrantanyrightstoobtainingfutureupgrades,updatesorsupplementsofthe Software.Ifupgrades,updatesorsupplementsoftheSoftwareareobtained,however,theuseof suchupgradesorupdatesisgovernedbythisEULAandtheamendmentsthatmayaccompanythem andmaybesubjecttoadditionalpaymentsandconditions. InReachLLChighlyrecommendsthatyou ensurethatbothyourDeLormePN-60worINREACHSmartphoneApplicationhasthemost recentsoftwareversionavailableandthatyourINREACHProducthasthemostrecentfirmware versionavailableandthattheseversionsarecompatibletoeachother. InReachLLCreservesthe righttomandateyoutoinstallthemostrecentSoftwareversioninordertoobtaincontinued Service.AnysuchmandatorySoftwareupdateswillbeatnoadditionalcosttoyou. 6.4 ContentLicensefromYou.Youagreethatyouaresolelyresponsiblefor(andthatInReachLLChas noresponsibilitytoyouortoanythirdpartyfor)anyContentthatyoucreate,transmitordisplay whileusingtheSoftwareand/ortheServiceandfortheconsequencesofyouractionsbydoingso. YouacknowledgethattheInReachmessagesmayincludeyourlocationinformation.Youretain copyrightandanyotherrightsyoualreadyholdinContentwhichyousubmit,postordisplayonor through,theSoftwareand/orService. Youacknowledgeandagreethatbysubmitting,postingor displayingthecontentyougiveInReachLLCaperpetual,irrevocable,worldwide,royalty-free,and non-exclusivelicensetoreproduce,adapt,modify,translate,publish,publiclyperform,publicly displayanddistributeanyContentwhichyousubmit,postordisplayonorthrough,theSoftware and/orService.Furthermore,youagreethatthislicenseincludesarightforInReachLLCtomake suchContentavailabletoothercompanies,organizationsorindividualsasrequiredfortheprovision ofService,includinganysocialconnectivitysitesdesignatedbyyou.InReachmayalsodisclosesuch personaldataasmaybeinthepossessionofInReachtothirdpartyserviceprovidersand/or competentlegalauthorityinconnectionwithyouruseoftheSOSservicesassociatedwithyour serviceplaninordertoassistintheeffectuationofarescue.InordertoprovidetheService,InReach mayberequiredtotransmitordistributeyourcontentovervariouspublicnetworksandinvarious media.InReachLLCmayalsoberequiredtomakechangestoyourContentifsorequiredbythe technicalrequirementsofconnectingnetworks,devices,servicesormedia. InReachreservesthe righttodisclosepersonalandlocationdataaswellasremotelyactivateSOSfeatureswhennotified bycompetentlegalauthoritythatadistresssituationexistsfortheuser. 6.5 Third-PartyLicensesandContent.If,aspartofyouruseoftheSoftwareand/orServiceyou downloadapieceofsoftware,orpurchasegoods,whichareprovidedbyathirdpartythenyouruse oftheseotherservices,softwareorgoodsmaybesubjecttoseparatetermsbetweenyouandthe third-partyprovider. Thisthird-partycontentmaybeprotectedbyintellectualpropertyrightswhich areownedbythethirdparty. Anyreferenceorlinkstoanythird-partycontentdoesnotconstitute itsendorsement,sponsorshiporrecommendationbyInReachLLCoritslicensors. Third-party productandserviceinformationarethesoleresponsibilityofeachindividualthird-partyvendor. It ispossiblethatyoumayfindsomethird-partycontentoffensive,indecentorobjectionable,andthat, inthisrespect,youusetheServicesatyourownrisk. Anyopinions,advice,statements, services,offers,orotherinformationorcontentexpressedormadeavailablebythirdpartiesare Version5.3,UpdatedSeptember21,2015 thoseoftherespectiveauthorsandnotofINREACH.INREACHneitherendorsesnorisresponsible fortheaccuracyorreliabilityofanyopinion,advice,informationorstatementbyanyoneotherthan authorizedINREACHemployeesactingintheirofficialcapacities.Youunderstandandacknowledge thatINREACHisnotresponsibleforanddoesnotmonitorthird-partycontentforaccuracyor reliability. 6.6 TermandTermination.ThelicensecommencesuponyouruseoftheINREACHProductandService, oruponyourdownloadingofanyassociatedSoftwareupdates,andiseffectiveuntilterminatedby YouorInReachLLC.Ifyouwanttoterminate,youmaydosobyceasingtoutilizetheINREACH ProductandterminatingtheassociatedServiceasallowedundertheTermsofService. Youagree thatwemayterminatethisEULAandtheprovisionofassociatedServicestoyouatanytimewithout noticeorliabilitytoyouifyouareinbreachofthisEULAoractinanymannerwhichclearlyshows youdonotintendto,orareunableto,complywiththeEULA.InReachLLCmayalsoterminatethis EULAifrequiredtodosobygovernmentalregulatorybodyand/orlaw. Insuchevent,youmust ceaseusingtheINREACHProductandService.Allprovisionsrelatingtoconfidentiality,indemnity, proprietaryrights,andnon-disclosureshallsurvivetheterminationofthisAgreement.Allother rightsandobligationsofthepartiesshallceaseuponterminationincluding,butnotlimitedto,all licensesgrantedhereunder.IfterminatedbyInReachLLC,InReachLLCmayplaceanoticeonyour accountormaysendanemailmessagetoyourlastemailaddressknowntoInReachLLC. InReach LLCwillhavenoliabilityifyoudonotreceiveInReachLLC’snotification. 6.7 CommercialItems/USGovernmentRestrictedRights.CommercialItems/USGovernment RestrictedRights. ThisSoftwareanddocumentationhavebeendevelopedentirelywithprivate funds.TheuseoftheSoftwareandrelateddocumentationbyanyentityoftheUnitesStates GovernmentisrestrictedbythetermsofthisEULA. TheSoftwareandrelateddocumentationare "CommercialItems",asthattermisdefinedat48C.F.R.§2.101,consistingof"Commercial ComputerSoftware"and"CommercialComputerSoftwareDocumentation",asspecifiedunder48 C.F.R.§12.212or48C.F.R.§227.7202,asapplicable.Consistentwith48C.F.R.§12.212or48C.F.R. §227.7202-1through227.7202-4,asapplicable,theCommercialComputerSoftwareand CommercialComputerSoftwareDocumentationarebeinglicensedtoU.S.Governmentendusers onlyasCommercialItemsandwithonlythoserightsasaregrantedtoallotherenduserspursuant tothetermsandconditionsherein. Unpublished-rightsreservedunderthecopyrightlawsofthe UnitedStates. 6.8 ExportRestrictions.TheSoftwaremaybesubjecttoexportcontrolsorrestrictionsbytheUnited Statesorothercountriesorterritories.YouagreetocomplywithallapplicableU.S.and internationalexportlawsandregulations,includingrestrictionsondestinations,endusers,andend use. Youagreenottoexportorre-exporttheSoftwareortheINREACHProducttoanycountryin violationoftheexportcontrollawsoftheUnitedStatesofAmerica. TheSoftwaremaynotbe exportedorre-exportedintoanyU.S.embargoedcountriesortoanyoneontheU.S.Treasury Department'slistofSpeciallyDesignatedNationalsortheU.S.DepartmentofCommerceDenied Person’sListorEntityList.ByusingtheSoftware,yourepresentandwarrantthatyouarenot locatedinanysuchcountryoronanysuchlist.Youalsoagreethatyouwillnotusetheseproducts foranypurposesprohibitedbyUnitedStateslaw,including,withoutlimitation,thedevelopment, design,manufactureorproductionofnuclear,missiles,orchemicalorbiologicalweapons. 6.9 Indemnity.Tothemaximumextentpermittedbylaw,youagreetoindemnify,defendandhold Version5.3,UpdatedSeptember21,2015 harmlessInReachLLCanditsaffiliates,licensorsandsupplierstheirrespectivedirectors,officers, employeesandagentsfromandagainstanyandallclaims,actions,suitsorproceedings,aswellas anyandalllosses,liabilities,damages,costsandexpenses(includingreasonableattorneys’fees) arisingoutoforinconnectionwithyouruseoftheSoftware. 6.10 DisclaimerofWarranty.YOUEXPRESSLYACKNOWLEDGEANDAGREETHATUSEOFTHE SOFTWAREANDSERVICEISATYOURSOLERISK.TOTHEMAXIMUMEXTENTPERMITTEDBY APPLICABLELAW,THESOFTWAREISPROVIDED“ASIS”AND“ASAVAILABLE”ANDALLOTHER WARRANTIES,REPRESENTATIONS,ANDCONDITIONS(EXPRESSORIMPLIED)INCLUDING,BUTNOT LIMITEDTO,ANYIMPLIEDWARRANTIESORCONDITIONSREGARDINGMERCHANTABILITYOR 21 Version5.3,UpdatedSeptember21,2015 FITNESSFORAPARTICULARPURPOSE,THATTHESOFTWAREAND/ORSERVICESWILLMEETYOUR REQUIREMENTS,THATTHEOPERATIONWILLBEWITHOUTINTERRUPTIONORERROR-FREE,OF SATISFACTORYQUALITY,OFQUIETENJOYMENT,THATANYDEFECTSINTHESOFTWAREWILLBE CORRECTED,OFNON-INFRINGEMENTOFTHIRD-PARTYRIGHTSORANYOTHEREXPRESSORIMPLIED WARRANTYARISINGBYSTATUTEOROTHERWISEINLAWORFROMACOURSEOFDEALINGOR USAGEOFTRADE,AREHEREBYEXPRESSLYEXCLUDEDFROMTHISAGREEMENTTOTHEFULLEST EXTENTPERMITTEDBYLAW. INREACHGIVESNOWARRANTYINRELATIONTOTHEAVAILABILITY, SUITABILITYORACCURACYOFTHESOFTWARE,THESERVICEORINRELATIONTOAVAILABILITY, SUITABILITYORMAINTENANCEOFTHESATELLITESYSTEMSUSEDBYTHEINREACHPRODUCTTO TRANSMITDATATRANSMISSIONS,INCLUDINGSOSEMERGENCYSIGNALS. InReachLLCMAKESNO WARRANTIESRESPECTINGANYHARMTHATMAYBECAUSEDBYTRANSMISSIONOFACOMPUTER VIRUS,HACKINGBYATHIRDPARTY,WORM,TIMEBOMB,LOGICBOMB,OROTHERSUCH COMPUTERPROGRAM.NOORALORWRITTENINFORMATIONORADVICEGIVENBYANY DISTRIBUTOR,RESELLERORITSAUTHORIZEDREPRESENTATIVESHALLCREATEAWARRANTY.YOU ARESOLELYRESPONSIBLEFORANYDAMAGETOYOURINREACHPRODUCT,DELORMEGPSDEVICE, SMARTPHONE,OROTHERDEVICE,ORLOSSOFDATATHATRESULTSFROMSUCHUSE. THE APPLICATIONISNOTINTENDEDFORUSEINTHEOPERATIONOFNUCLEARFACILITIES,LIFESUPPORT SYSTEMS,AIRCRAFTNAVIGATIONORCOMMUNICATIONSYSTEMS,AIRTRAFFICCONTROLSYSTEMS, ORANYOTHERACTIVITIESINWHICHTHEFAILUREOFTHEAPPLICATIONCOULDLEADTODEATH, PERSONALINJURY,ORSEVEREPHYSICALORENVIRONMENTALDAMAGE. 6.11 LimitationofLiability.TOTHEFULLESTEXTENTPERMITTEDBYLAW,INREACHANDITSSERVICE PROVIDERSANDAFFILIATES,ANDTHEIRAFFILIATES,RESPECTIVEEMPLOYEES,DIRECTORS,OFFICERS, AGENTSANDSUPPLIERSHEREBYEXPRESSLYEXCLUDELIABILITYFORANYDAMAGESOR CLAIMS,INCLUDINGINJURYORDEATH,ANDANYINDIRECT,SPECIAL,CONSEQUENTIAL,INCIDENTAL, RELIANCE,EXEMPLARYORPUNITIVELOSS,DAMAGE,COSTSOREXPENSES(INCLUDINGLOSSOF INCOME,MEDICALANDOTHEREXPENSES,LOSSOFGUIDANCE,CAREANDCOMPANIONSHIP)WHICH MAYARISEOUTOFORINCONNECTIONWITHTHEPROVISIONOFTHESOFTWAREAND/OR SERVICE(INCLUDINGANYDELAYINPROVIDINGORFAILURETOPROVIDETHESERVICE)ORITSUSE BYYOUORBYANOTHERPERSONWHETHERORNOTAUTHORIZEDBYYOUTOUTILIZETHE SOFTWAREAND/ORSERVICE.INREACHANDITSAFFILIATESAND/ORSERVICEPROVIDERS, INCLUDINGDELORME,GEOS,IRIDIUMCOMMUNICATIONS,ROADPOSTLCCANDTHEIRAFFILIATES, ANDTHEIRRESPECTIVEEMPLOYEES,DIRECTORS,OFFICERS,AGENTSANDSUPPLIERSEXCLUDEALL LIABILITY,WHETHERRESULTINGFROMCONTRACT,TORT(INCLUDINGLIABILITYFORNEGLIGENCEOR BREACHOFSTATUTORYDUTY)OROTHERWISEINRESPECTOFANYLOSS,DAMAGE,COSTS, EXPENSESOROTHERCLAIMSRESULTINGFROMTHEACTSOROMISSIONSOFSUCHPARTIES,FOR ANYFAULTS,FAILURESORINADEQUACIESOFTHESATELLITESYSTEM,THESOFTWARE,THESERVICE AND/ORTHESOSEMERGENCYMONITORINGANDRESPONSE. THISLIMITATIONINCLUDESANY FAILUREORDELAYINTHEPROVISIONOFSERVICESASSPECIFIEDINTHEINREACHTERMSOF SERVICE. 22 Version5.3,UpdatedSeptember21,2015 6.12 ChangestotheEULA.ChangestotheEULA. InReachLLCreservestherighttochangetheterms andconditionsofthisEULAatanytime. YoucanfindthemostcurrentEULAat explore.delorme.com. Youunderstandandagreethatifyouusetheservicesafterthedateon whichthetermsoradditionaltermshavechanged,InReachLLCwilltreatyouruseasacceptanceof theupdatedtermsoradditionalterms. 6.13 GoverningLaw.ThisEULAwillbegovernedandconstruedinallrespectsbythelawsoftheState ofMainewithoutregardtoitsconflictoflawsandprovisions. YouandInReachLLCagreetosubmit totheexclusivejurisdictionofthecourtslocatedwithinthecountyofCumberland,StateofMaine, toresolveanylegalmatterarisingfromthisEULA. 6.14 General.ThisEULAconstitutestheentireagreementbetweenthePartieswithrespecttothe subjectmatterhereof.Anyheadingsareprovidedforconvenienceonly. Youmaynotassignthis EULAoranyofyourrightsorobligationshereunder,butInReachLLCmayassignthisEULAandany ofitsrightsandobligationshereunderandthisEULAshallinuretothebenefitofandisbindingon InReachLLC’srespectivesuccessorsandpermittedassigns. ThefailureofInReachLLCtoexerciseor enforceanyrightunderthisEULAshallnotconstituteawaiverofsuchright. Allrightsandremedies grantedtoInReachLLCarecumulativeandnotalternate. IfanyprovisionofthisEULAisfound invalidorunenforceable,suchinvalidityorunenforceabilityshallnotaffecttheremainingtermsand conditionsofthisEULA,andthepartiesshallsubstituteavalidprovisionthatmostnearly approximatestheintentandeconomiceffectoftheinvalidorunenforceableone. Version5.3,UpdatedSeptember21,2015