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2.1 INREACHCANADAStandardServicePlans.Theavailableserviceplansaresetforthat http://www.inreachcanada.com/service-plans/. Theseplansaredesignedforconsumeruse andthetermsinthisagreementapplyspecificallytocustomersusingtheseserviceplans.A separatesetoftermsandconditionsareavailableforEnterpriseuseoftheinReachCanada EnterpriseSolution. 2.1.1 SOSEmergency.YourINREACHCANADAStandardserviceplanincludesSOS Emergencyservice.INREACHCANADA’ssupplierhascontractedwithathird-party provider,GEOS(“GEOS”),toprovideSOSemergencymonitoringservices.Provisionof SOSEmergencyservicesissubjecttothetermsofthisagreement.INREACHCANADA reservestherighttodisclosepersonalandlocationdatatoitsthird-partyservice providers,and/ortocompetentlegalauthority,aswellasremotelyactivateSOS featureswhennotifiedbycompetentlegalauthoritythatadistresssituationexistsfor theuser.INREACHCANADAintendsthattheGEOSInternationalEmergencyResponse CoordinationCenter(the“IERCC”)willbeavailableatalltimesinalllocationswhere yourINREACHCANADAProductworks;however,itispossiblethatatsometimesand somelocations,theIERCCwillnotreceiveyourtransmissionorthatyourtransmission willbedelayed.Theemergencyresponder(s)shalldeterminewhen,how,evenif,to conductasearchandrescueinaccordancewiththeirstandardpoliciesand procedures,subjecttosuchconstraintsasoperationallimitations,availableresources, technicalfeasibility,meteorologicalconditions,medicaland/orsafetyconcerns whetherforyouortheemergencyresponder(s).InnoeventdoestheAgreement createadutytorescue. 2.1.2 SOSMonitoring.INREACHCANADAtransmitsSOSEmergencySignalsreceived,along withapplicableRegistrationDatainformationandavailablelocationcoordinates,tothe IERCC.TheIERCCmaintainsadatabaseofemergencyrespondersinregionsthroughout theworld(the“IERCCDatabase”),andprovidesSOSEmergencySignal monitoringtwenty-four(24)hoursaday,seven(7)daysaweekand365daysayear. UponreceiptofaSOSEmergencySignal,IERCCpersonnelwill:i)contact,ifavailable, theprimaryandsecondarycontactsidentifiedbyyouinyourRegistrationDatato attempttovalidatetheSOSEmergencySignal,ii)usetheIERCCdatabasetoidentify appropriateemergencyresponder(s)accordingtoavailablelocationcoordinates;iii) contacttheappropriateemergencyresponder(s)andinformthemoftherelevantfacts inGEOS’possession(includingyourRegistrationDatainformationand/orlocation coordinates);iv)ifyouaretravelingoutsideofyourhometerritory,anditisconsistent withGEOS’procedures,contacttheEmbassyofyourgovernmentconsistentwithyour RegistrationData,eitherinthelocationidentifiedbytheLocationInformationortheir Washington,DCbasedEmbassy,andprovidethemallrelevantfactsinGEOS’ possession;and,v)provideupdatesoflocationcoordinatesasavailabletothe identifiedemergencyresponder.Uponcontactingtheemergencyresponder(s)and/or, asappropriate,theEmbassy,andinformingthemofallrelevantfacts,INREACH 2 Version5.3,UpdatedSeptember21,2015
