Download Canada - DeLorme

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inReachCanadaStandardSubscriberTermsandConditions
NOTICETOUSER:USEOFYOURINREACHCANADAPRODUCTCONSTITUTESYOURAGREEMENTTO
THESETERMSANDCONDITIONS.THISAGREEMENTISFULLYENFORCEABLELIKEANYAGREEMENT
BEARINGAPENANDINKSIGNATURE.IFYOUDONOTAGREE,DONOTUSETHEINREACHCANADA
PRODUCTANDRETURNITTOTHEPOINTOFPURCHASE.
1. Youunderstandandagreethat:
1.1. Agreement.Thisdocument(“Agreement”)betweenyouandRoadpostInc.dbaInReachCanada
(“INREACHCANADA”)setsforththetermsoftheserviceplan(s)towhichyousubscribed.The
termoftheAgreementstartswhenyoufirstactivateyourINREACHCANADAService.The
“INREACHCANADAProduct”isdefinedtoincludetheDeLormeinReachTwo-WaySatellite
Communicator,anyreplacementproductsand/oranyassociatedsoftware.
1.2. Changes.ThetermsofthisAgreementandoftheServicePlansaresubjecttochangeinthe
discretionofINREACHCANADA.INREACHCANADAwillpostnoticeofanysuchchangesat
inreachcanada.com.IfINREACHCANADAmakeschangesthatarenotacceptabletoyou,you
mayterminatetheAgreementwithoutchargeatanytimeafteryourfirst30daysofservice.
Chargesaccruedforservicesuptothedateofterminationwillremaindueandpayable.
1.3. Coverage.YoumayuseyourINREACHCANADAProductanywherethereiscoverage(subjectto
anyapplicablerestrictionsduetolocallaws,licensingrequirementsandregulations).
1.4. Limitations.Servicesmaybecomelimitedortemporarilyunavailablewithoutnoticefromtime
totime.INREACHCANADAdoesnotownorcontroltheserviceprovidersthatoperatethelinks
betweenthesatellitegroundstations,includingsatelliteantennasandsupportingequipment,
andthesatellites,nordoesINREACHCANADAownorcontroltheGPSSatelliteConstellation,
andcannotberesponsibleforanyServiceinterruptionsthatareassociatedwiththoseSatellite
Systemsorgroundstationsandtheinterconnectingnetworks.NordoesINREACHCANADAown
orcontrolthecellphoneandemailserviceproviderswhoreceivetheemailandSMSmessages
generatedfromINREACHCANADAProducts,andarenotresponsibleforanydelaysbytheemail
andcellphoneprovidersrelatedtothesemessages.Satelliteserviceiswirelessand
requiresaclearlineofsighttowardthesatellite;therefore,theServicesareinherentlysubject
totransmissionandreceptionlimitationscausedby:(i)yourlocation,includingconditionsthat
obstructthelineofsightbetweenyouandtheSatelliteSystems;(ii)theconditionofthe
SatelliteSystemsandgroundstations;(iii)theconditionofyourINREACHCANADAProduct;and
(iv) weatherconditions,atmosphericconditions,magneticinterference,environmental,and
otherconditionsbeyondINREACHCANADA’sortheSatelliteSystems’control.
2. SERVICE.YoumustatminimumsubscribetotheINREACHCANADASafetyPlantoutilizeyour
INREACHCANADAProduct,includingtheSOSfeature.Youmayalsoselectadditionalbundled and/oroptionalservices.Collectively,alloftheServicespresentedinthisSection2arereferredto
throughoutthisAgreementas“Services”. Pleasenotethatwhileyourserviceisinsuspensionmode,
itwillnottransmitandthereforecannotbeusedforSOSpurposes.
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2.1 INREACHCANADAStandardServicePlans.Theavailableserviceplansaresetforthat
http://www.inreachcanada.com/service-plans/. Theseplansaredesignedforconsumeruse
andthetermsinthisagreementapplyspecificallytocustomersusingtheseserviceplans.A
separatesetoftermsandconditionsareavailableforEnterpriseuseoftheinReachCanada
EnterpriseSolution.
2.1.1 SOSEmergency.YourINREACHCANADAStandardserviceplanincludesSOS
Emergencyservice.INREACHCANADA’ssupplierhascontractedwithathird-party
provider,GEOS(“GEOS”),toprovideSOSemergencymonitoringservices.Provisionof
SOSEmergencyservicesissubjecttothetermsofthisagreement.INREACHCANADA
reservestherighttodisclosepersonalandlocationdatatoitsthird-partyservice
providers,and/ortocompetentlegalauthority,aswellasremotelyactivateSOS
featureswhennotifiedbycompetentlegalauthoritythatadistresssituationexistsfor
theuser.INREACHCANADAintendsthattheGEOSInternationalEmergencyResponse
CoordinationCenter(the“IERCC”)willbeavailableatalltimesinalllocationswhere
yourINREACHCANADAProductworks;however,itispossiblethatatsometimesand
somelocations,theIERCCwillnotreceiveyourtransmissionorthatyourtransmission
willbedelayed.Theemergencyresponder(s)shalldeterminewhen,how,evenif,to
conductasearchandrescueinaccordancewiththeirstandardpoliciesand
procedures,subjecttosuchconstraintsasoperationallimitations,availableresources,
technicalfeasibility,meteorologicalconditions,medicaland/orsafetyconcerns
whetherforyouortheemergencyresponder(s).InnoeventdoestheAgreement
createadutytorescue.
2.1.2 SOSMonitoring.INREACHCANADAtransmitsSOSEmergencySignalsreceived,along
withapplicableRegistrationDatainformationandavailablelocationcoordinates,tothe
IERCC.TheIERCCmaintainsadatabaseofemergencyrespondersinregionsthroughout
theworld(the“IERCCDatabase”),andprovidesSOSEmergencySignal
monitoringtwenty-four(24)hoursaday,seven(7)daysaweekand365daysayear.
UponreceiptofaSOSEmergencySignal,IERCCpersonnelwill:i)contact,ifavailable,
theprimaryandsecondarycontactsidentifiedbyyouinyourRegistrationDatato
attempttovalidatetheSOSEmergencySignal,ii)usetheIERCCdatabasetoidentify
appropriateemergencyresponder(s)accordingtoavailablelocationcoordinates;iii)
contacttheappropriateemergencyresponder(s)andinformthemoftherelevantfacts
inGEOS’possession(includingyourRegistrationDatainformationand/orlocation
coordinates);iv)ifyouaretravelingoutsideofyourhometerritory,anditisconsistent
withGEOS’procedures,contacttheEmbassyofyourgovernmentconsistentwithyour
RegistrationData,eitherinthelocationidentifiedbytheLocationInformationortheir
Washington,DCbasedEmbassy,andprovidethemallrelevantfactsinGEOS’
possession;and,v)provideupdatesoflocationcoordinatesasavailabletothe
identifiedemergencyresponder.Uponcontactingtheemergencyresponder(s)and/or,
asappropriate,theEmbassy,andinformingthemofallrelevantfacts,INREACH
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CANADAandGEOSarereleasedfromallfurtherlegalresponsibilityand/orobligation
totakeanyfurtheractionwhatsoever.ShouldGEOShavereasonablecausetobelieve
thatanemergencyconditiondoesnotexist,GEOSreservestherighttosolelycontact
theprimaryandsecondarycontactsidentifiedbyyou.
2.1.3 FalseSOSEmergencyTransmissions.Youaresolelyresponsibleforanychargesthat
maybeassessedbyemergencyrespondersforeitherfalseSOSEmergencySignals
and/orinrelationtosearchandrescueactivitiesresultingfromyouoryourauthorized
users’transmissionofaSOSEmergencySignal.Shouldyoudeliberatelyornegligently
misusetheSOSEmergencyservice,theSOSserviceprovider,GEOS,reservestheright
toassessafeeinordertorecouptheircostsinrelationtorespondingtosuchmisuse.
Negligentanddeliberatemisuseincludes,butisnotlimitedto,pressingtheSOS
buttonto‘seeifitworks’orotherwiseknowinglypressingtheSOSbuttonwhenno
emergencysituationexists.ShoulditbedeterminedbyINREACHCANADAthatyou
havedeliberatelyornegligentlymisusedtheSOSEmergencyservice,INREACH
CANADAshallprovideyourcreditcardinformationonrecordtoGEOS.GEOSshall
then,withoutfurthernotice,billyourcreditcardtheappropriatefee,calculatedata
rateof$340perhour,orstatedpartthereof,foraminimumchargeofone(1)hour
andmaximumchargeoftwo(2)hours,foreachsuchfalseSOSEmergencySignal
event,andyoushallberesponsibletopayanysuchfee.Ifyoupurchasetheoptional
SearchandRescueservices,suchSearchandRescueservicesshallbesubjecttothe
termsofyourseparateagreementwithGEOS,locatedat
http://www.geosalliance.com/geos-services/worldwide-search-and-rescue/
2.2 TextMessaging.TextMessagingisavailabletoINREACHCANADAusersthathaveanyinReach
device.TextMessagesareupto160charactercustomorpredefinedquicktextmessagesthat
canbetransmittedtoapersonorpersonsdesignatedbyyou.Designatedpersonsmayinclude
yourpersonalcontacts,theSOSMonitoringProviderGEOS,and/orsocialnetworkingsitessuch
asTwitterorFacebook.YouaresolelyresponsibleforanydataorcontentthatyousendviaText
Messaging,includinganyconsequencesofsuchmessaging.TextMessagingissubjectto
provisionsofSection8.4ContentLicensefromyou.Bundledmessagesexpireandreplenishwith
eachmonthlybillcycle.
2.3 UnlimitedTrackingServices.Shouldyouchoosetopurchaseaplanwithtrackingservice,you
mayusetheServiceincompliancewiththeUserManualanditsnormalmessagetransmission
scheduleasoftenasyouwishprovidedthatsuchuseisforyourpersonal,recreational,non-
commercialuse.UnauthorizedcommercialusewillresultinadditionalchargesTracking
servicesarenotintendedforandmaynotbeusedfortrackingofenterpriseassetsand/or
personnel.Consultthedetailsofyourserviceplantodeterminetherestrictionsregarding
trackingserviceavailabletoyourplan.
2.4 GEOSSearchandRescueMembership.ShouldyouchoosetopurchasetheoptionalSearchand
RescuemembershipprovidedbyGEOS(“GEOSSARMembership”);suchcontractwillbe
directlybetweenyouandGEOS.INREACHCANADAisnotapartyandinnowayliabletoyoufor
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anydamagesorclaimsthatmayariseinconnectionwithsuchoptionalSearchandRescue
service.Thetermsandconditionsarelocatedat:http://www.geosalliance.com/geosservices/worldwide-search-and-rescue/The optionalGEOSSARisbilledonanannualbasis,
andisdedicatedtotheprimaryregistereduser. ThescopeofGEOSSARMembershipincludes
payment,byGEOS,ofupto$100,000inanyone year,limitedto$50,000foranyoneincident,
fortheprovisionofnecessaryadditionalSearch andRescueresources(includinghelicopterand
privatesearchteamsetc.)uptothesingle incidentlimitforaperiodnotexceeding72hours
fromthetimeofcallforassistance,where thesearerequestedbytheappropriaterescue
authorities,andwhicharenecessarytoprevent injuryorillnessordangertohumanlifeasa
resultofanunforeseeableemergencyortopayfor anycostsandexpensesclaimedagainst
youbytheappropriaterescueauthorities.Provisionof additionalresourcesunderthisservice
mustbefirstauthorizedbyGEOS.GEOShascontracted withamajorinsuranceunderwriterto
underwritethispolicy.Thisbenefitdoesnotapplyifthe claimisinrelationtoanyofthe
following:a)circumstanceswhichcouldhavereasonablybeen anticipatedatthedatethetrip
began,e.g.forecastofadverseweatherconditions;b)an emergencycausedbyinadequate
provisionortrainingorcompetenceneededtocompletethe plannedtrip;c)costincurreddue
toapre-existingorchronicconditionormentaldisorderof thememberincludingself-harmor
suicideattempt;d)emergencycausedbyanynatural climatedisaster;e)anycostincurredto
emergencyarisingfromriots,civilunrestorconflict includingcivilwarsorkidnapsorany
Biological,NuclearorChemicalevents;f)anycostsarising fromthecrashofanyprivateaircraft
oranyaircraftthathasnotbeenauthorizedasanairline bytherelevantAviationAuthority;g)
costincurredbyanymemberparticipatinginanywaror militaryaction;h)costsarisingfrom
anyillegaluseofaweapon;i)accidentsarisingfromsky divingwithoutaqualifiedguideorsky
surfingwithorwithoutamotorvehicle;j)whereany accident,injuryorillnessarisesfromthe
useofdrugsoralcohol;k)costscoveredbyanyother insurancepolicyofyourown;orl)for
anyincidentcausedbyathirdpartywherecostscanbe recoveredfromthatthirdparty.Inthe
caseofdeathoftheMember,GEOSwillnotbe responsibleforthetransportationofthebody.
GEOSwillendeavortoarrangeasuccessful rescuebutcannotacceptliabilityforfailedrescues
duetounforeseencircumstancesbeyond theircontrol.AdditionalGEOSSARMemberships
maybepurchaseddirectlyfromGEOSifmore thanonefamilymembermayusetheunit,see
pricingandtermsandconditionsat http://www.geosalliance.com/geos-services/worldwidesearch-and-rescue/CorporateSearchandRescue membershipsmayalsobepurchaseddirectly
fromGEOSifmorethanoneemployeemayusea unit,seepricingandtermsandconditionsat
http://www.geosalliance.com/geos-services/worldwide-search-and-rescue/
CommercialusersthatareofferingINREACHCANADA’SProductforrentand/orleasemay
contactGEOSatquestions@geosalliance.comtoobtaininformationandpricingforprovisionof
theSearchandRescuemembershipstoyourcustomers.Thismembershipbenefitrelatestothe
searchandrescuerelatedand/orextractionrelatedcostsanddoesnotcovermedicalexpenses.
Youmustfollowingallclaimsproceduresandprovidetheinsuranceunderwriterswithany
reasonablyrequesteddocumentation.Theinsuranceunderwritersmayrequireyoutofirst
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submitanyhelicopterextractionandambulanceclaimstoyourmedicalinsuranceandsecond
toGEOSalongwithyourExplanationofBenefitsfromyourmedicalinsurer.Coverageextends
toNorthAmerica,Canada,theEuropeanUnionandAustralia,andwillonlybeprovidedto
othergeographiclocationssubjecttoacceptancebytheGEOSunderwritersinwriting,which
willbeprovidedaftertheapplicationhasbeenmade.Ifanadditionalgeographiclocationis
refusedbytheGEOSunderwriters,thenallpremiumspaidwillberefunded.Thefollowing
geographiclocationsareexpresslyexcluded:North,CentralorWestAfrica,theMiddleEast,
includingIraq,IranandAfghanistan,andRussia.Thecoverwillnotextendiftherescueservice
isprovidedbyofficialGovernment,Police,FireorRedCrossorganizations.Pricingvariesby
region;pleaseseethepricingspecifiedforyourregionatthetimeofserviceactivationThe
GEOSSARMembershipsearchandrescuebenefitisforanyadditionalcostsincurredorthose
costsnotcoveredbyexistingmedicalortravelcover.Claimsshouldbemadedirectthroughthe
GEOSMemberswebsitewhichcanbeaccessedusingtheusernameandpasswordprovidedto
youforaccesstotheGEOSMemberssite.AllclaimsaredealtwithbytheGEOSUnderwritersat
LloydsofLondon.TosupportclaimsthemembermustprovideasignedReleaseforthe
disclosuretoGEOSbythemedicalaidproviderofallmedicalservices,andtreatment,provided
inrelationtotheincidentandfulldetailsofanyotherInsurancecoverheld.Themembermust
firstclaimagainsttheirexistingMedical,TravelorotherInsurance.Allclaimsfor
reimbursementundertheMembersSARBenefitaredealtwithbytheGEOSUnderwritersand
theirdecisionisfinal.NOTE:TheGEOSInternationalEmergencyResponseCoordinationCenter
(IERCC)willnotrefusetocalloutadditionalemergencyresponseserviceswhenadvisedbyfirst
responderssuchadditionalserviceswillbenecessary.InsuchcaseswhereaMemberactivates
theirSOSsignalforanemergencyanditlatertranspiresthattheadditionalrescueservicewas
notrequiredorcoveredbythetermsandconditionsoftheSearchandRescueBenefitcover,
thememberwillbeliableforthewholecost.
PLAN.YourServicePlanconsistsof,atminimum,theINREACHCANADASafetyPlanandanybundles
oroptionalservicesselectedbyyoueitherwhenyouactivateyourINREACHCANADAProductorany
thatyoumayaddduringyourTerm.
3.1 Term.TheTermoftheplanisone(1)monthstartingonthedateofserviceactivation.Youare
committedfor1monthofservicetobepaidinequalmonthlyincrementsunlessotherwise
agreed.
3.2 Renewal.AllServicePlansautomaticallyrenewattheendoftheirTermforanadditional
monthtomonthTermunlessyoucancelbynotifyingINREACHCANADAasprovidedinSection
3.4.Whererequiredbylaw,INREACHCANADAwillprovideyouwithadvancenoticeofthe
renewalofyourServicePlan.
3.3 Non-Refundable.Pre-paidServicePlanfeesarenon-refundableunlessINREACHCANADA
cancelstheservice,inwhicheventyouwillreceiveaproratedrefundforairtimefortheunused
portionofthePlan.Pre-paidServicePlansmaynotbetransferredtoathird-partyaccount;
however,uponyourrequest,theymaybetransferredtoanotherINREACHCANADAProduct
withinyourownaccount.
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3.4 Cancellation.TocancelyourServicePlan,youcandeactivateyourdeviceintheonlineExplore
portal.YoumayalsocallINREACHCANADAcustomerserviceat1-800-337-3155oremail
[email protected].
3.5 ChangestoServices.YouagreethatINREACHCANADAoritsserviceproviders(including
DeLorme,Iridium,andGEOS)maymakechangestotheServicesinordertocomplywith
applicablelaws,tomaintainorimprovetheServicesorforotherbusinessreasonswithout
noticetoyouandwithoutliabilityforanychangesinyourabilitytousetheServicesorthe
INREACHCANADAProducts,includingcompatibilityissueswiththeINREACHCANADAProducts,
asaresultofsuchchanges.
3.6 TerminationbyINREACHCANADA.YouagreethatINREACHCANADAmayterminatethis
AgreementandtheprovisionofServicestoyouatanytimewithoutnoticeorliabilitytoyouif
youareinbreachofthisAgreement.
3.7 AdditionalCharges.Yourcellphoneserviceproviderand/orinternetprovidermaychargeyou
oryourrecipientsadditionalfeesinrelationtoanySMS/MMSmessages,socialconnectivity
messagesand/orotheremailsand/ordata(collectively“DataPlanFees”)sentbyyou.Please
familiarizeyourselfwithanysuchapplicableplans,Servicesandassociatedfeesbeforeusing
yourINREACHCANADAProduct.Youareresponsibleforanysuchapplicablechargesandfees.
PAYMENT.
4.1. TimelyPayments.Youagreetopay,ontime,anyapplicableactivation,foryourServicePlan,
usage,cancellation,anddisconnectionfees,plusanyapplicabletaxes,asprovidedinyour
ServicePlan.INREACHCANADAwillbillyourcreditcardmonthlyinaccordancewiththeterms
ofyourServicePlan.ThisbillisdueandpayableinthecurrencyspecifiedinyourServicePlan.If
yourplanspecifiesmonthlybilling,thenthemonthlyrecurringchargesarebilledmonthlyin
advance.
4.2. LatePayments.Youagreetopayalatechargeof1.5%permonth ifyourbillisnotpaidwithin
ten(10)daysaftertheduedate.Thislatechargeisapplicabletotheunpaidbalanceasofthe
duedateandwillbebilledonsubsequentinvoicesandstatements.YouagreetopayINREACH
CANADAallofINREACHCANADA’scollectioncosts,includingwithoutlimitationthestandard
feesofanycollectionagency,reasonableattorneyandlegalfees,andanyothercostsincurred
byINREACHCANADAinexercisinganyofitsrightsunderthisAgreement.INREACHCANADA
maysuspendtheServicesintheeventoflatepayment.Ifitdoesso,INREACHCANADAmay
chargeareactivationfee(currently$30.00CAD)foreachsuspendedServicePlan.
4.3. Promotions.Ifyouuseapromotioncodeforyourpurchase,youcertifythatyouqualifyforthe
applicablepromotion.Youagreetothetermsofthepromotion,includinganytimelimitations,
andyouagreetoprovideyourcreditcardinformationforanyadditionalservicesandtoextend
theServicesbeyondthepromotionalperiod.
4.4. DataTransmission/NoCredits.INREACHCANADAwillexerciseacommerciallyreasonable
levelofcarebutmakesnorepresentationastothesuccessofanydatatransmission.
Regardlessofwhetheradatatransmissionissuccessful,norefundswillbegiven.Inadditionto
limitationsresultingfromincorrectuse(e.g.,nexttoorunderanobstruction),satellite
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communicationssystemshaveinherentcharacteristicsthatcancreatedroppeddata
transmissions.Droppeddatatransmissions,regardlessoftype,willnotbecreditedregardless
ofcause.NorshallINREACHCANADAbeliableforanydamagesthatmayresultfromsuch
droppeddatatransmission.
4.5. Taxes.YourServicePlanpricefortheServicesdoesnotincludesales,usage,excise,advalorem,
goodsandservices,harmonizedsales,propertyoranyothertaxesnoworhereafterimposed,
directlyorindirectly,byanygovernmentalauthorityoragencywithrespecttotheService.You
arerequiredtopaythesetaxes.
4.6. CreditApproval/CreditCardTrialAuthorization.InitiationorcontinuationoftheServicesis
subjecttocreditapprovalbyINREACHCANADAandrequiresdirectpaymentbycreditcardor
anauthorizedguaranteeofpaymentbyavalidacceptedcreditcard.Creditcardsfromoutside
oftheUnitedStatesand/orCanadawillbeacceptedonlyafterverificationwiththeissuing
bank.IfyouareacustomerwhosebillingaddressislocatedoutsideoftheUnitedStatesor
Canadaoracustomerwithoutestablishedcredit,INREACHCANADAmaynotallowyouto
participateinaServicePlanwithmonthlypre-payment.Instead,INREACHCANADAmayrequire
thatyouprepaythefirstfullyear.Verificationofcreditcardsissuedbybanksoutsideofthe
UnitedStatesorCanadamaydelayorderprocessing.INREACHCANADAmaydeclineanycredit
cardtransaction.INREACHCANADAmayseekauthorizationofyourcreditcardaccountpriorto
yourfirstactivation/purchasetovalidatethatyoucanchargetheapplicablefeestoaccessthe
Services.ByauthorizingINREACHCANADAtochargeacreditcardtrialauthorizationforthe
feesassociatedwithyoursubscription,youareauthorizingINREACHCANADAtoautomatically
continuechargingthatcard(oranyreplacementcardiftheoriginalcardisrenewed,lost,
stolen,orchangedforanyreasonbythecardissuer,andtheissuerinformsINREACHCANADA
ofthenewreplacementcardaccount)forallfeesorchargesassociatedwithyoursubscription
includinganyrenewalfeesasdescribedbelow.Youauthorizethecardissuertopayany
amountsdescribedhereinandauthorizeINREACHCANADA,oranyothercompanythatactsasa
billingagentforINREACHCANADA,tocontinuetoattempttochargeallsumsdescribed
hereintoyourcreditcardaccountuntilsuchamountsarepaidinfull.Thistrialauthorization
amountistypicallytheequivalentof$1.00(onedollar).Itisnotachargebutmayappearto
reduceyouravailablebalancebytheauthorizationamountuntilyourcard’snextbillingcycle.
Pleasecontactyourcardissuerifyouhaveadditionalquestionsregardingwhenthisamountwill
beremovedfromyourstatement.
4.7. CreditCardAuthorization.BYAUTHORIZINGINREACHCANADATODEBITYOURCREDITCARD,
YOUREPRESENTTHATYOUARETHEAUTHORIZEDOWNERORUSEROFYOURCREDITCARD
ANDTHATYOUAREARESPONSIBLEPARTYFORTHATCARD.YOUGRANTINREACHCANADA
ACCESSTOANDTHERIGHTTOREVIEWTHEINFORMATIONIN,ANDYOURREFERENCES
SUBMITTEDWITH,THESERVICEPLAN,OBTAINYOURCREDITREPORTSANDCREDITHISTORY,
AND/ORALLOTHERRELEVANTINFORMATIONANDMATERIALSTHATINREACHCANADA
REASONABLYBELIEVESISDESIRABLEFORTHEPURPOSEOFIDENTIFYINGYOURFINANCIAL
STATUSANDCREDITWORTHINESS.FURTHER,YOUAUTHORIZEINREACHCANADATODEBIT
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YOURCREDITCARDMONTHLYIFYOUSUBSCRIBETOARECURRINGMONTHLYSERVICE,UP
UNTILSUCHTIMETHATYOUCANCELTHESERVICEINACCORDANCEWITHSECTION3.4.
DISCLAIMEROFWARRANTIES.
5.1 DisclaimerofWarrantyfortheServicesandSoftware.YOUEXPRESSLYACKNOWLEDGEAND
AGREETHATUSEOFTHESERVICE,THEINREACHCANADAPRODUCTANDANYASSOCIATED
SOFTWAREISATYOURSOLERISK.TOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW,
THESERVICE,THEINREACHCANADAPRODUCTANDANYASSOCIATEDSOFTWAREARE
PROVIDED‘ASIS’AND“ASAVAILABLE”ANDALLOTHERWARRANTIES,REPRESENTATIONS,AND
CONDITIONS(EXPRESSORIMPLIED)INCLUDING,BUTNOTLIMITEDTO,(i)ANYIMPLIED
WARRANTIESORCONDITIONSREGARDINGMERCHANTABILITYORFITNESSFORAPARTICULAR
PURPOSE,(ii)THATTHESERVICE,THEINREACHCANADAPRODUCTAND/ORANYASSOCIATED
SOFTWAREWILLMEETYOURREQUIREMENTS,(iii)THATTHEOPERATIONWILLBEWITHOUT
INTERRUPTIONORERROR-FREE,OROFSATISFACTORYQUALITY,OROFQUIETENJOYMENT,(iv)
THATANYDEFECTSINTHESOFTWAREORINREACHCANADAPRODUCTWILLBECORRECTED,
(iv)NON-INFRINGEMENTOFTHIRD-PARTYRIGHTSORANYOTHEREXPRESSORIMPLIED
WARRANTYARISINGBYSTATUTEOROTHERWISEINLAWORFROMACOURSEOFDEALINGOR
USAGEOFTRADE,AREHEREBYEXPRESSLYEXCLUDEDFROMTHISAGREEMENTTOTHEFULLEST
EXTENTPERMITTEDBYLAW.INREACHCANADAGIVESNOWARRANTYINRELATIONTOTHE
AVAILABILITY,SUITABILITYORACCURACYOFTHESERVICE,THEINREACHCANADAPRODUCT,
ANYASSOCIATEDSOFTWARE,ORINRELATIONTOAVAILABILITY,SUITABILITYOR
MAINTENANCEOFTHESATELLITESYSTEMSUSEDBYTHEINREACHCANADAPRODUCTTO
TRANSMITDATATRANSMISSIONS,INCLUDINGSOSEMERGENCYSIGNALS.INREACHCANADA
MAKESNOWARRANTIESRESPECTINGANYHARMTHATMAYBECAUSEDBYTRANSMISSIONOF
ACOMPUTERVIRUS,HACKINGBYATHIRDPARTY,WORM,TIMEBOMB,LOGICBOMB,OR
OTHERSUCHCOMPUTERPROGRAM.NOORALORWRITTENINFORMATIONORADVICEGIVEN
BYANYDISTRIBUTOR,RESELLERORITSAUTHORIZEDREPRESENTATIVESHALLCREATEA
WARRANTY.YOUARESOLELYRESPONSIBLEFORANYDAMAGETOYOURINREACHCANADA
PRODUCT,OTHERDEVICE,ORLOSSOFDATATHATRESULTSFROMSUCHUSE.THE
APPLICATIONISNOTINTENDEDFORUSEINTHEOPERATIONOFNUCLEARFACILITIES,LIFE
SUPPORTSYSTEMS,AIRCRAFTNAVIGATIONORCOMMUNICATIONSYSTEMS,AIRTRAFFIC
CONTROLSYSTEMS,ORANYOTHERACTIVITIESINWHICHTHEFAILUREOFTHEAPPLICATION
COULDLEADTODEATH,PERSONALINJURY,ORSEVEREPHYSICALORENVIRONMENTAL
DAMAGE.INREACHCANADAGIVESNOWARRANTYINRELATIONTOTHEAVAILABILITY,
SUITABILITYORACCURACYOFTHESERVICEORINRELATIONTOAVAILABILITY,SUITABILITYOR
MAINTENANCEOFTHESATELLITESYSTEMSUSEDBYTHEINREACHCANADAPRODUCTTO
TRANSMITDATATRANSMISSIONS,INCLUDINGSOSEMERGENCYSIGNALS.
LIMITATIONOFLIABILITY.
6.1 INREACHCANADAANDITSSERVICEPROVIDERS,ANDTHEIRRESPECTIVEEMPLOYEES,
DIRECTORS,OFFICERS,AGENTSANDSUPPLIERSEXCLUDEANDDISCLAIMALLLIABILITY,
WHETHERRESULTINGFROMCONTRACT,TORT(INCLUDINGLIABILITYFORFAULT,NEGLIGIENCE
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ORBREACHOFSTATUTORYDUTY)OROTHERWISEINRESPECTOFANYLOSS,DAMAGE,COSTS,
EXPENSESOROTHERCLAIMSRESULTINGFROMTHEACTSOROMISSIONSOFSUCHPARTIES,
FORANYFAULTS,FAILURESORINADEQUACIESOFTHESATELLITESYSTEMS,THEINREACH
CANADAPRODUCT,THESERVICESORTHESOSEMERGENCYMONITORINGANDRESPONSE
PROVIDEDBYGEOS,INCLUDINGANYFAILUREORDELAYINTHEPROVISIONOFSERVICES
CAUSEDBYANYOFTHEFOLLOWING,WHICH,IFTHEYSHOULDOCCUR,COULDLEADTOALOSS
OFCOMMUNICATIONSATAVITALTIMERESULTINGINYOURDEATH,PERSONALINJURYTO
YOUORDAMAGETOYOURPROPERTY:
6.1.1 MATTERSOUTSIDEOFINREACHCANADA’SORITSSERVICEPROVIDERS’,REASONABLE
CONTROL,WHICHSHALLINCLUDE,BUTARENOTLIMITEDTO,OUTBREAKOF
HOSTILITIES,RIOT,CIVILDISTURBANCE,ACTSOFTERRORISM,FIRE,EXPLOSION,
FLOOD,SNOW,FOGOROTHERINCLEMENTWEATHERCONDITIONS,FAILUREOF
TELECOMMUNICATIONSORSATELLITESYSTEMS,ELECTRICALPOWERFAILURESOR
FLUCTUATIONS,SURGESINTHEELECTRICALMAINSORCURRENTS,DAMAGECAUSED
BYELECTROMAGNETICINTERFERENCE,THEFT,MALICIOUSDAMAGE,STRIKE,LOCK
OUTORINDUSTRIALACTIONOFANYKIND;OR
6.1.2 FAILURE,DELAYORINACCURACYOFTHEGPSSATELLITESINPROVIDINGLOCATION
COORDINATES;OR
6.1.3 FAILURE,DELAYORINACCURACYOFTHEINREACHCANADAPRODUCTTOPROCESS
AND/ORTRANSMITDATATRANSMISSIONS,INCLUDINGSOSEMERGENCYSIGNAL(S),
AND/ORLOCATIONCOORDINATES,TOTHEIRIDIUMSATELLITESYSTEM;OR
6.1.4 FAILUREOFORDELAYINTHEIRIDIUMSATELLITESYSTEMAND/ORGROUNDSTATIONS
TOPROCESSDATATRANSMISSIONS,INCLUDINGBUTNOTLIMITEDTOSOS
EMERGENCYSIGNAL(S),LOCATIONCOORDINATES,PREPROGRAMMEDMESSAGES
ANDDISPLAY,ANDTRANSMITTOTHEIDENTIFIEDPOINTSOFCONTACTAND/ORIERCC
ASAPPROPRIATE;OR
6.1.5 FAILUREOFORDELAYINYOUREMAILORCELLPHONEPROVIDERTOTRANSMITTHE
MESSAGETOYOU,ORFAILUREOFORDELAYINTHEIERCCRESPONDINGTOSOS
EMERGENCYSIGNAL(S);OR
6.1.6 FAILUREOFORDELAYINTHEDELORMEPN-60WPRODUCTTOTRANSMITANY
INREACHCANADAMESSAGE(S)TOTHEINREACHCANADAOR
6.1.7 FAILUREOFORDELAYONBEHALFOFTHEINREACHCANADASERVICEPROVIDERS,TO
PERFORMTHEAPPLICABLESERVICEFORWHICHEACHISCONTRACTED;OR
6.1.8 FAILURETOOBTAINACLEARLINEOFSIGHTTOWARDTHESATELLITESYSTEMS;OR
6.1.9 FAILURETOPROPERLYINSTALLORCONFIGURETHEINREACHCANADAPRODUCTS;OR
6.1.10 FAILUREOFINREACHCANADAANDITSSERVICEPROVIDERSTOPROVIDETHE
SERVICE(S),INCLUDINGSOSEMERGENCYSERVICES,DUETOTHESERVICE(S)HAVING
BEENCANCELLEDPURSUANTTOSECTIONS3.4OR3.6;OR
6.1.11 NON-COMPATABILITYOFINREACHCANADAPRODUCTSWITHSMARTPHONE
OPERATINGSYSTEMSANDTHIRD-PARTYSOFTWARE;OR
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6.1.12 FAILUREORINADEQUACYOFPOWERSUPPLYFORINREACHCANADAPRODUCTS
AND/ORASSOCIATEDPRODUCTS(INCLUDINGDELORMEPN-60WAND
SMARTPHONES).
6.2 INNOEVENTSHALLINREACHCANADAORANYOFSERVICEPROVIDERS,ORITSORTHEIR
RESPECTIVEEMPLOYEES,DIRECTORS,OFFICERS,AGENTSORSUPPLIERS,HAVEANYLIABILITY
TOYOUFORINDIRECT,SPECIAL,CONSEQUENTIAL,INCIDENTAL,RELIANCE,EXEMPLARYOR
PUNITIVELOSS,DAMAGE,COSTSOREXPENSES(INCLUDINGLOSSOFINCOME,MEDICALAND
OTHEREXPENSES,LOSSOFGUIDANCE,CAREANDCOMPANIONSHIP)WHICHMAYARISEOUT
OFORINCONNECTIONWITHTHEPROVISIONOFTHEINREACHCANADAPRODUCT,THE
SERVICES(INCLUDINGANYDELAYINPROVIDINGORFAILURETOPROVIDETHESERVICE)ORITS
ORTHEIRUSEBYYOUORBYANOTHERPERSONWHETHERORNOTAUTHORIZEDBYYOUTO
UTILIZETHESERVICESORINREACHCANADAPRODCUT.INNOEVENTSHALLTHETOTAL,
MAXIMUM,AGGREGATELIABILITYOFINREACHCANADAANDITSSERVICEPROVIDERS,AND
THEIRRESPECTIVEEMPLOYEES,DIRECTORS,OFFICERS,AGENTSANDSUPPLIERS,FORALL
CLAIMSARISINGOUTOFORRELATINGTOTHISAGREEMENT,THESERVICES,INREACH
CANADA’SSUPPLIER’SSERVICES,ORTHEINREACHCANADAPRODUCT,EXCEEDTHEAMOUNT
OFTHESERVICEFEEPAIDBYYOU.
6.3 THELIMITATIONSINTHISSECTION6SHALLAPPLYTOALLCLAIMS,DAMAGES,LOSSES,COSTS
ANDEXPENSESHOWSOEVERCAUSEDANDWHETHERFORBREACHOFCONTRACT,INTORT,BY
WAYOFNEGLIGENCE,STRICTLIABILITY,OROTHERWISE,EVENIFADVISEDOFTHEPOSSIBILITY
OFSUCHDAMAGESANDEVENIFSUCHDAMAGESWEREREASONABLYFORESEEABLE.
6.4 LegalNoticesandEndUserLicenseAgreement.IfyouhaveanyinReachbrandedtwo-way
communicatorwithaStandardServiceplan,thenyourINREACHCANADAProductisalso
subjecttotheLegalNoticesandEndUserLicenseAgreementwhichcanbefoundat
explore.delorme.com.
YOUROBLIGATIONS.
7.1. PersonalUse.GenerallyyourServicePlanisforpersonal,recreationalornon-commercialuse
only.Thismeansthatgenerallyyoumaynotsell,rent,leaseorotherwisechargeforthe
INREACHCANADAProductand/ortheServicesoranyinformationorservicesassociatedwith
orderivedfromtheINREACHCANADAProductand/ortheServices.
7.2. Misuse.YouagreethatyouwillnotusetheServicesortheINREACHCANADAProduct(1)to
abuseormisusetheSOSEmergencyservices,(2)toutilizeyourINREACHCANADAProductfor
thecommercialtrackingofassetsand/orpersonnel(3)tosendmessagesthatareoffensive,
defamatory,abusiveorobsceneorintendedtoharass(4)foranypurposeinviolationoflaw,
(5)inanymannerthatinfringesormisappropriatesthirdpartyrights,or(6)inanymanner
whichoverloadsorunreasonablyinterfereswiththeServicesortheSatelliteSystems.You
agreetousetheServicesonlywiththeINREACHCANADAProductandnottouseanyother
equipmentinconnectionwiththeServicesunlessexpresslyapprovedbyINREACHCANADA.
FailuretoadheretotheserestrictionsmayresultinterminationofthisAgreementbyINREACH
CANADA.Youagreethatyouwillnotattempttounlockormodify,orreverseengineeryour
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INREACHCANADAProductinordertomodifyitorrenderitcapableofperformingfunctions
outsidetheapprovedIridiumnetworkdescribedinthisAgreement,forthepurposeofre-selling
theINREACHCANADAProductdevicetoathirdparty,orforanypurposeotherwisenot
permittedbythisagreement.
7.3. AuthorizedUsers.Youaresolelyresponsible,andassumeanyliability,foranyuserauthorized
byyoutoutilizetheINREACHCANADAand/ortheServices.Inaddition,youagreetopassusage
instructionsandServicePlantermsandconditionstoallofyourauthorizedusers.Some
optionalservicessuchastheGEOSSARbenefitareonlyavailabletotheprimary,registered
user.Youmustcarefullyreadtheapplicabletermsforanysuchoptional/bundledservicetosee
ifrestrictionsapply.
INREACHCANADAUserAccount,Websites.
8.1 DeLormeandINREACHCANADAWebsites.YouruseoftheDeLormeandINREACHCANADA
websitesisgovernedbythetermsandconditionsofusecontainedoneachsuchwebsite.
8.2 CompleteandAccurateInformation.Youacknowledgeandacceptthattheinformation
requiredinyourINREACHCANADAuseraccount,includingyourRegistrationData,contact
information,designatedcontacts,socialconnectivitysettings,supportedserviceoptionsand
pre-programmedmessages,isessentialforproperprovisionoftheServices.Youaccordingly
certifythattheinformationsuppliedbyyouisaccurateinallrespects.Itisyourresponsibilityto
ensurethattheinformationsuppliedbyyouremainsaccurate,completeanduptodate.
Changingyouraddressfromonecountrytoanothercountry(forexamplefromtheUSto
Canada)mayrequireservicelevelchangesandmightincuradditionalchargesonyouraccount.
WhencomposingINREACHCANADAmessages,youacknowledgeandagreethatitisyoursole
responsibilitytoensurethatyouselecttheintendeddesignatedcontactfromyouravailable
contactsandaresatisfiedwiththecontentofyourINREACHCANADAmessagepriortosending
it.Pleasecontactcustomercareforassistance.
8.3 SynchronizationofData.IfyouhaveanyinReachdevicewithINREACHCANADA,you
acknowledgethatitisyoursoleresponsibilitytoensurethatyouhavefollowedthe
synchronizationprocessoutlinedinyourUserManualtoexportanyupdatesand/orchangesto
yourRegistrationData,contactinformation,designatedcontacts,socialconnectivitysettings,
supportedserviceoptionsandpre-programmedmessagesfromyourINREACHCANADA
accounttoyourinReachdevice.
8.4 ContentLicensefromYou.Youagreethatyouaresolelyresponsiblefor(andthatINREACH
CANADAhasnoresponsibilitytoyouortoanythirdpartyfor)anyContentthatyoucreate,
transmitordisplaywhileusingtheServicesandanyassociatedsoftwareandforthe
consequencesofyouractionsbydoingso.YouacknowledgethattheINREACHCANADA
messagesmayincludeyourlocationinformation.Youretaincopyrightandanyotherrightsyou
alreadyholdinContentwhichyousubmit,postordisplayonorthrough,theSoftwareand/or
theServices.Youacknowledgeandagreethatbysubmitting,postingordisplayingthecontent
yougiveINREACHCANADAaperpetual,irrevocable,worldwide,royalty-free,andnon-exclusive
licensetoreproduce,adapt,modify,translate,publish,publiclyperform,publiclydisplayand
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distributeanyContentwhichyousubmit,postordisplayonorthrough,theServicesandany
associatedsoftware.Furthermore,youagreethatthislicenseincludesarightforINREACH
CANADAtomakesuchContentavailabletoothercompanies,organizationsorindividualsas
requiredfortheprovisionoftheServices.InordertoprovidetheServices,INREACHCANADA
mayberequiredtotransmitordistributeyourcontentovervariouspublicnetworksandin
variousmedia.INREACHCANADAmayalsoberequiredtomakechangestoyourContentifso
requiredbythetechnicalrequirementsofconnectingnetworks,devices,servicesormedia.
8.5 Third-PartyLicensesandContent.If,aspartofyouruseoftheServicesandanyassociated
software,youdownloadapieceofsoftware,accesssoftwareonline,orpurchasegoods,which
areprovidedbyathird-partythenyouruseoftheseotherservices,softwareorgoodsmaybe
subjecttoseparatetermsbetweenyouandthethird-partyprovider.Thisthird-partycontent
maybeprotectedbyintellectualpropertyrightswhichareownedbythethird-party.Any
referenceorlinkstoanythird-partycontentdoesnotnecessarilyconstituteorimplyits
endorsement,sponsorshiporrecommendationbyINREACHCANADAoritslicensors.Third-
partyproductandserviceinformationarethesoleresponsibilityofeachindividualthird-party
vendor.Inaddition,itispossiblethatyoumayfindsomethird-partycontentoffensive,
indecentorobjectionable,andthat,inthisrespect,youusetheServicesatyourownrisk.Any
opinions,advice,statements,services,offers,orotherinformationorcontentexpressedor
madeavailablebythirdpartiesarethoseoftherespectiveauthorsandnotofINREACH
CANADA.INREACHCANADAneitherendorsesnorisresponsiblefortheaccuracyorreliabilityof
anyopinion,advice,informationorstatementbyanyoneotherthanauthorizedINREACH
CANADAemployeesactingintheirofficialcapacities.Youunderstandandacknowledgethat
INREACHCANADAisnotresponsibleforanddoesnotmonitorthirdpartycontentforaccuracy
orreliability.
8.6 Privacy,DataProtection.INREACHCANADAiscommittedtomaintainingyourprivacy.Inorder
toaccesstheServices,youwillberequiredtoprovideinformationaboutyourself(suchas
identificationorcontactdetails).Youagreethatanyregistrationinformationyougiveto
INREACHCANADAwillalwaysbeaccurate,correctanduptodate.Youagreeandunderstand
thatyouareresponsibleformaintainingtheconfidentialityofpasswordsassociatedwithany
accountyouusetoaccesstheSoftwareandtheServices.Accordingly,youagreethatyouwill
besolelyresponsibleforallactivitiesthatoccurunderyouraccount.Ifyoubecomeawareof
anyunauthorizeduseofyourpasswordorofyouraccount,youagreetoimmediatelynotify
INREACHCANADA.INREACHCANADAwillkeepyourpersonaldataprivateandconfidential,
providedhoweverthatINREACHCANADAwillprovidesuchinformationtoGEOS,theIERCC
provider,andthatGEOSmayprovidesuchinformationasrequiredtoemergencyrespondersin
theeventthatyouoryourauthorizedusertriggersaSOSEmergencySignal,includingyour
name,registrationinformation,locationandmessagehistory.INREACHCANADAmayalso
provideinformationregardingyourdatatransmissionstoyourimmediatefamilymembers
and/oremergencyrespondersshoulditbereasonablydeterminedthatanemergencymay
exist.INREACHCANADAmayalsosharewiththirdpartiescertainpiecesofnon-personal,
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aggregatedinformation,meaningthatinformationfrommanyusersisgroupedtogetherandis
disclosedinsuchawaythatitdoesnotrevealtheidentityofanyparticularuser,suchas
INREACHCANADAUserdemographicdataorINREACHCANADAusagedataformarketing,
advertisingorotherbusinesspurposes.INREACHCANADAmaycollectinformationaboutyour
transmissions,includinglocation,tomonitorservicequality;however,INREACHCANADAwill
notmonitorthecontentofyourType&Send,pre-programmedSMSand/oremailmessagesto
yourContacts.INREACHCANADAmayprovideyourbillinginformationtoitsparentcompany
andsubsidiariesifrequiredforprovisionoftheServices,ortoacreditbureauinorderto
determineyourcredit-worthiness,ortoacollectionagencyshouldyouraccountbecomepast
due,ortoGEOS,theSOSEmergencyserviceProvider,intheeventthatyoudeliberatelyor
negligentlymisusetheSOSEmergencyservice.Withtheexceptionofinformationprovidedto
GEOS,aggregatedinformation,and/orbillinginformation,INREACHCANADAwillnotsellor
otherwisepassyourpersonalinformationtothirdparties,exceptifrequiredbylaworpertinent
tojudicialorgovernmentalinvestigationsorproceedingsorifINREACHCANADAconsidersit
necessarytodosotopreventriskofdeathorseriouspersonalinjurytoyouorothers.There arenoothercircumstancesunderwhichINREACHCANADAwillprovideorsellpersonal
informationtothirdparties.Youconsenttotheforegoingcollection,useanddisclosureofyour
personalinformationandtoINREACHCANADA’scollection,useanddisclosureofyourpersonal
informationassetoutinthissection.INREACHCANADAmayalsohaveseparateprivacypolicies
regardingthehandlingofyourdataforINREACHCANADA’sbundledservicesasstatedinthe
applicabletermsandconditionsregardingeachsuchINREACHCANADAbundledservice.
GENERAL
9.1 ExportRestrictions.TheINREACHCANADAProductandanyassociatedsoftwaremaybe
subjecttoexportcontrolsorrestrictionsbyCanada,theUnitedStatesorothercountriesor
territories.YouagreetocomplywithallapplicableCanadian,U.S.andinternationalexportlaws
andregulations,includingtherestrictionsondestinations,endusers,andenduse.Youagree
nottoexportorre-exporttheINREACHCANADAProductandanyassociatedsoftwaretoany
countryinviolationoftheexportcontrollawsofCanadaortheUnitedStatesofAmerica.The
INREACHCANADAProductandanyassociatedsoftwaremaynotbeexportedorre-exported
intoanyCanadianorU.S.embargoedcountriesortoanyoneontheU.S.TreasuryDepartment's
listofSpeciallyDesignatedNationalsortheU.S.DepartmentofCommerceDeniedPerson’sList
orEntityList.ByusingtheINREACHCANADAProduct,theServicesandanyassociatedsoftware,
yourepresentandwarrantthatyouarenotlocatedinanysuchcountryoronanysuchlist.You
alsoagreethatyouwillnotusetheseproductsforanypurposesprohibitedbyUnitedStates
law,including,withoutlimitation,thedevelopment,design,manufactureorproductionof
nuclear,missiles,orchemicalorbiologicalweapons.
9.2 Indemnity.Tothemaximumextentpermittedbylaw,youagreetoindemnify,defendandhold
harmlessINREACHCANADAanditsaffiliates,licensorsandsupplierstheirrespectivedirectors,
officers,employeesandagentsfromandagainstanyandallclaims,actions,suitsor
proceedings,aswellasanyandalllosses,liabilities,damages,costsandexpenses(including
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9.3
9.4
9.5
9.6
reasonableattorney’sfees)arisingoutoforinconnectionwithyouruseoftheINREACH
CANADAProduct,theServicesandanyassociatedsoftware.
GoverningLaw.ThisAgreementisgovernedbythelawsoftheStateofDelawarewithout
givingeffecttoconflictsoflawsprinciples.Youherebyexpresslyconsenttovenueforany
actionbyINREACHCANADAoranyofitssupplierstoenforcetheprovisionsofthisAgreement
inOntario,Canada,andwaiveanyrightstoclaimthesameisaninconvenientforum.
EntireAgreement.ThisAgreementconstitutestheentireagreementbetweenthePartieswith
respecttothesubjectmatterhereof.Anyheadingsareprovidedforconvenienceonly.
NoWaiver,Survival.ThefailureofINREACHCANADAtoexerciseorenforceanyrightunderthis
Agreementshallnotconstituteawaiverofsuchright.Allrightsandremediesgrantedto
INREACHCANADAarecumulativeandnotalternate.IfanyprovisionofthisAgreementisfound
invalidorunenforceable,suchinvalidityorunenforceabilityshallnotaffecttheremainingterms
andconditionsofthisAgreement,andthepartiesshallsubstituteavalidprovisionthatmost
nearlyapproximatestheintentandeconomiceffectoftheinvalidorunenforceableone.Any
provisionsthatexpresslyorbytheirnatureshouldsurviveterminationofthisAgreement,
includingpaymentobligations,disclaimerofwarranty,rightsofindemnityandlimitationof
liability,shallsurvivesuchtermination.
Assignment.YoumaynotassignthisAgreementoranyofyourrightsorobligationshereunder,
butINREACHCANADAmayassignthisAgreementandanyofitsrightsandobligations
hereunder.ThisAgreementinurestothebenefitofandisbindingontheparties’respective
successorsandpermittedassigns.
inReachCanadaStandardServiceAgreementandEndUserLicenseAgreement
ServiceprovidedbyInReachLLCorRoadpost,Inc.dbaInReachCanadamaybecomelimitedor
temporarilyunavailablewithoutnoticefromtimetotimeduetoanynumberofreasonsassociatedwith
managingaSatelliteSystem.Further,thissatellite-basedservicerequiresaclearlineofsightbetween
theINREACHProductandthesatellite;therefore,theserviceisinherentlysubjecttotransmissionand
receptionlimitations.Furtherinformationregardingservicecoverageandpotentialinterruptionscanbe
foundintheTermsofService(asdefinedbelow)availableatexplore.delorme.com.
Tothefullestextentpermittedbylaw,youruseofthisproductconstitutesacceptanceofthefactthat
InReachLLCanditsServiceProvidersandaffiliates,andtheiraffiliates,respectiveemployees,directors,
officers,agentsandsuppliers,herebyexpresslylimitliabilityforanyclaims,damages,losses,costsand
expensesincurredbyyou,howevercausedandevenifsuchdamageswerereasonablyforeseeable,toa
total,maximumaggregatevaluenottoexceedtheamountofservicefeespaidbyyou. Further
informationconcerningthelimitationsofliabilityforuseofthisproductandservicecanbefoundinthe
TermsofServiceavailableatexplore.delorme.com.
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1. NOTICETOUSER/ACCEPTANCEOFTERMS.
PLEASEREADTHESELEGALNOTICESCAREFULLY. BYUSINGYOURINREACHPRODUCTFORINREACH
AND/ORTHESERVICE,YOUACCEPTALLTERMSANDCONDITIONSCONTAINEDINTHESE
DOCUMENTS,INCLUDINGTHOSELEGALAGREEMENTSANDTERMSANDCONDITIONSWHICHHAVE
BEENINCORPORATEDBYREFERENCE. THISINCLUDES,BUTISNOTLIMITEDTO,THEINREACH
PRODUCTLIMITEDWARRANTY,THETERMSOFSERVICEANDTHEENDUSERLICENSEAGREEMENT
(EULA)ANDANYANDALLLIMITATIONSOFLIABILITYAND/ORDISCLAIMERSOFWARRANTY
CONTAINEDTHEREIN. YOUUNDERSTANDANDAGREETHATYOUMUSTBEATLEASTEIGHTEEN(18)
YEARSOFAGETOSUBSCRIBETOTHESERVICE. YOUUNDERSTANDANDAGREETHATTHESELEGAL
NOTICESAREENFORCEABLELIKEANYWRITTENAGREEMENTSIGNEDBYYOU. IFYOUDONOT
AGREE,DONOTUSETHEINREACHPRODUCTANDPROMPTLYRETURNITTOTHEPLACEWHEREYOU
OBTAINEDIT.
2. USEOFYOURINREACHPRODUCT.
2.1 FamiliarizationwithyourINREACHProduct.Youunderstandandagreethatitisyour
responsibilitytofamiliarizeyourselfwiththeoperationofyourINREACHProduct,INREACH
SmartphoneApplications,andDeLormeGPSdevice(PN-60worsubsequentmodel),including
readingyourUserManual,availableatmanuals.delorme.com. Youagreethatyouwillusethe
INREACHProductonlyinaccordancewiththoseinstructions. Itisalsohighlyrecommended
thatyoureviewtheHelpavailableatexplore.delorme.comandpracticeproperlyusingyour
INREACHProductbysendingtestmessagesandfixingyourGPScoordinatesasdescribed.
2.2 Coverage.YoumayuseyourINREACHProduct,INREACHSmartphoneApplications,and
DeLormeGPSdeviceanywherethereiscoverage(subjecttotheapplicablerestrictionsdueto
locallaws,licensing/certificationrequirementsandregulations. Foracompletelistofthe
certificationsapplicabletoyourINREACHProductand/ortheDeLormeGPSDevice,pleasesee
thedeviceUserManualatmanuals.delorme.com.
2.3 ImportantTipsYourINREACHProductneedsaclearviewoftheskytoobtainaGPSsignaland
providethemostaccuratelocationinformation. Itisnotreliableindoorsorinacave. Orienting
yourINREACHProductsothattheprotrudingantennaisorientedtotheskywillimprove
performance,andyoushouldkeepyourINREACHProductatleast12inchesawayfromother
GPSdevicesandmobilephones. PleasereadyourQuickStartGuideorUserManualandfollow
theinstructionstopairyourDeLormeGPSdeviceorINREACHSmartphoneApplicationwithyour
INREACHProduct.
2.4 MessageSchedule.RedundancyisbuiltintoyourINREACHProducttoensuremoreofyour
messagesaretransmitted. ItisnormalforsomeINREACHmessagestobeblockedbyeveryday
conditions;theviewoftheskyisoftenblockedduetohills,buildings,orotherobstructions.
ThisiswhyInReachautomaticallyretriesmessagesuntilitreceivesasatellite
acknowledgement. PlacementofyourINREACHunitcanmakeadifference.Experimentwith
placementuntilyouarefamiliarwiththereliabilityofyouroperatingenvironment.
2.5 SynchronizationofData.Youacknowledgethatitisyoursoleresponsibilitytoensurethatyou
havefollowedthesynchronizationprocessoutlinedonexplore.delorme.comtoexportany
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updatesand/orchangestoyourINREACHRegistrationData,contactinformation,designated
contacts,socialconnectivitysettings,supportedINREACHServiceoptionsandpre-programmed
messagesfromyourINREACHaccounttoyourDeLormePN-60worINREACHSmartphone
Application.
2.6 SupportandCustomerService.MoreinformationaboutyourINREACHProductandthe
associatedServiceisavailableatexplore.delorme.comorbycontactingINREACHCustomer
Service:
Canada:Online:inreachcanada.com.Customerservice:[email protected].
Techsupport:[email protected].
Phone:1-800-337-3155,M-F9:00a.m.-6:00p.m.EasternTime.
USandInternational:Online:support.delorme.com.
Techsupport:[email protected](+1)207-846-8900.
Salesandcustomerservice:[email protected](USonly)or(+1)207-
847-1165.
RepresentativesareavailableM-F8:30a.m.-5:00p.m.EasternTime.
PleasecontactDeLormeTechnicalSupportforquestionsregardingtheoperationofyourinReachdevice.
ForthecurrentandfulltermsandconditionsgoverningtheuseofyourINREACHProduct,pleasevisit
explore.delorme.com. ThesetermsandconditionsmaybeupdatedbyInReachLLCatanytimeand
withoutnotice.IfthereisanyconflictbetweenthetermscontainedintheseLegalNoticesandthe
termscontainedatexplore.delorme.com,thenthetermscontainedatexplore.delorme.comshall
supersedeandreplacethetermscontainedintheseLegalNotices.
3. HARDWARELIMITEDWARRANTY
3.1 INREACHwarrantsthatyourINREACHProductwillbefreefromdefectsinmaterialsand
workmanshipforoneyearfromthedateofpurchase.IfyourINREACHProductfailsinnormal
use,INREACHwill,atitssoleoption,eitherrepairorreplacetheunit.INREACHreservesthe
righttoeitherrepairorreplacetheunitwithaneworrefurbishedunitatitssolediscretion.
Suchrepairsorreplacementswillbemadeatnochargeforlaborormaterials;however,the
customerwillberesponsibleforanyshippingchargesincurredtosendthedevicetoINREACH.
Therepairedorreplacedproductwillbewarrantedforninety(90)daysfromthedateofreturn
shipment,orforthebalanceoftheoriginalwarranty,whicheverislonger.Thiswarrantydoes
notcoverfailuresduetoabuse,misuse,accidents,orunauthorizeddisassemblyor
modification.AnyrepairsnotperformedbyINREACHwillvoidthiswarranty.
INREACHDISCLAIMSANYLIABILITYFORANYSPECIAL,INDIRECT,INCIDENTAL,OR
CONSEQUENTIALDAMAGES,INCLUDING,BUTNOTLIMITEDTO,LOSSOFREVENUESOR
PROFITS,EVENIFINREACHHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.THIS
LIMITEDWARRANTYCONTAINEDHEREINISINLIEUOFALLOTHEREXPRESSWARRANTIES.ANY
ANDALLIMPLIEDWARRANTIES,INCLUDINGANYIMPLIEDWARRANTIESOFMERCHANTABILITY
OROFFITNESSFORAPARTICULARPURPOSE,SHALLLASTFOR1YEAR.
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Thiswarrantygivesyouspecificlegalrightsandyoumayalsohaveotherrightswhichvaryby
jurisdiction.Somejurisdictionsdonotallowtheexclusionorlimitationofreliefsuchas
incidentalorconsequentialdamages,orlimitationsonhowlonganimpliedwarrantylasts,so
theabovelimitationsorexclusionsmaynotapplytoyou.Thiswarrantyappliestotheoriginal
purchaseroftheproductONLY.REMINDER:Besuretoretainthesalesreceiptprovingthedate
ofyouroriginalpurchase.Thiswillbeneededifwarrantyserviceiseverrequired.INREACH
reservestherighttorefusewarrantyifareceiptisnotprovidedorifthereceiptis
incomplete/illegible.
3.2 Repairsorreplacementsunderwarrantywillbemadeatnochargeforlaborandmaterials;
however,thecustomerwillberesponsibleforshippingcharges.Therepairedorreplaced
productwillbewarrantedforthebalanceoftheoriginalwarranty. Thewarrantydoesnot
coverfailuresduetoabuse,misuse,accidents,orunauthorizeddisassemblyormodificationor
anydamagesustainedduringshipmentoftheproduct.AnyrepairsnotperformedbyInReach
LLCwillvoidthiswarranty.
3.3 EXCEPTASPROVIDEDABOVE,THEPRODUCTISSOLD“ASIS”WITHOUTANYEXPRESSOR
IMPLIEDWARRANTIESFORTHEPRODUCTWHATSOEVER,INCLUDING,WITHOUTLIMITATION,
ANYIMPLIEDWARRANTIESREGARDINGTHECONDITION,DESIGN,SPECIFICATIONS,
WORKMANSHIP,MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSEOFTHE
PRODUCT,ORANYWARRANTIESTHATTHEPRODUCTISFREEFROMLATENTDEFECTSOR
DEFICIENCIES,ORTHATTHEPRODUCTISFREEFROMINFRINGEMENTOFANYPATENT,
TRADEMARK,COPYRIGHTORPROPRIETARYRIGHTOFANYTHIRDPARTYANDSUCH
WARRANTIESAREHEREBYEXPRESSLYDISCLAIMED.
3.4 THISLIMITEDWARRANTYPROVIDESTHESOLEANDEXCLUSIVEREMEDYFORANYDEFECTSIN
THEPRODUCT. INNOEVENTSHALLINREACH,LLCBELIABLEFORANYINDIRECT,
CONSEQUENTIAL,SPECIAL,INCIDENTALORPUNITIVEDAMAGES,WHETHERINCONTRACT,
TORT,NEGLIGENCE,STRICTLIABILITYOROTHERWISE. OURLIABILITYISLIMITEDTOTHE
AMOUNTYOUPAIDFORTHEPRODUCTTHATISTHESUBJECTOFACLAIM.
ThetermsandconditionsoftheINREACHProductLimitedWarrantymaybeupdatedby
InReachLLCatanytimeandwithoutnotice. Ifthereisanyconflictbetweentheterms
containedintheseLegalNoticesandthetermscontainedatexplore.delorme.com,thenthe
termscontainedatexplore.delorme.comshallsupersedeandreplacethetermscontainedin
theseLegalNotices.
4. COPYRIGHTS,INTELLECTUALPROPERTY,PATENTSANDDOCUMENTATION
©InReachLLC.Allrightsreserved. TheINREACH,andrelatedtrademarks,namesandlogosarethe
propertyofInReachLLCorDeLormePublishingCompany,Inc.andareregisteredand/orusedintheU.S.
andcountriesaroundtheworld. TheINREACHProductandotherdevicesand/orassociatedsoftware
anddata,includinggeographicdata,areprotectedbycopyright,internationaltreaties,andvarious
patents.Thedocumentation,includingalldocumentationincorporatedbyreferenceherein,suchas
documentationprovidedormadeavailableatexplore.delorme.com,isprovided“ASIS”and“AS
AVAILABLE”andwithoutcondition,endorsement,representationorwarrantyofanykindbyInReach
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LLC. InReachLLCassumesnoresponsibilityforanytypographical,technical,orotherinaccuracies,
errors,oromissionsinthisdocumentation.
5. INREACHSATELLITESERVICES-SERVICESUBSCRIPTIONREQUIRED.
Aseparateservicesubscription(the“Service”)isrequiredinordertoutilizeyourINREACHProduct.
Pleasevisitexplore.delorme.comformoreinformationregardingtheavailableServiceoptionsandto
subscribe. YouruseoftheServiceisgovernedbyInReachLLC’sINREACHSubscriberTermsand
ConditionsofServiceorRoadpostInc.dbaInReachCanada’sTermsandConditionsofService(“Termsof
Service”)andInReachLLC’sPrivacyPolicies(“PrivacyPolicies”),availableatexplore.delorme.com,which
maybeupdatedfromtimetotimewithoutnotice. SometimestheseAffiliateswillbeprovidingthe
ServicetoyouonbehalfofInReachLLCitself. YouacknowledgeandagreethatAffiliateswillbeentitled
toprovidetheServicestoyou. InReachLLCisconstantlyworkingtoofferadditionalservicestoits
subscribers,thusyouacknowledgeandagreethattheformandnatureoftheServicesmaychangefrom
timetotimewithoutnoticetoyou. Yourcellphoneserviceproviderand/orinternetprovidermay
chargeyouoryourrecipientsadditionalfeesinrelationtoanySMS/MMSmessages,socialconnectivity
messagesand/orotheremailsand/ordata(collectively“dataplanfees”)sentbyyou. Pleasefamiliarize
yourselfwithanysuchapplicableplans,servicesandassociatedfeesbeforeusingyourINREACH
Product. Youareresponsibleforanysuchapplicablechargesandfees. Forthecurrentandcomplete
TermsofService,pleasevisitexplore.delorme.com. TheTermsofServicemaybeupdatedbyInReach
LLCorRoadpostInc.dbaInReachCanadaatanytimeandwithoutnotice.Ifthereisanyconflict
betweentheTermsofServicecontainedintheseLegalNoticesandtheTermsofServicecontainedat
explore.delorme.com,thentheTermsofServicecontainedatexplore.delorme.comshallsupersedeand
replacetheTermsofServicecontainedintheseLegalNotices.
6. EndUserLicenseAgreement
PLEASEREADTHISENDUSERLICENSEAGREEMENT(“EULA”)CAREFULLY. THISEULAISALEGAL
AGREEMENTBETWEENYOUANDINREACHLLC. YOUUNDERSTANDANDAGREETHATYOUMUSTBEAT
LEASTEIGHTEEN(18)YEARSOFAGEANDTHATTHISEULAISENFORCEABLELIKEANYWRITTEN
NEGOTIATEDAGREEMENTSIGNEDBYYOU. THISEULA,ANDASMAYBEAMENDED,APPLIESTOTHE
USEOFANYSOFTWARE,WHETHERPRE-INSTALLEDONTHEDELORMEPN-60W,ASMARTPHONE
AND/ORTHEINREACHPRODUCTAND/ORDOWNLOADEDTOYOURCOMPUTER,THATMAYBE
REQUIREDFORTHEUSEOFTHEINREACHPRODUCTANDSERVICE(“SOFTWARE”).BYUSINGYOUR
INREACHPRODUCTFORDELORMEAND/ORTHESERVICE,YOUACCEPTALLTHETERMSAND
CONDITIONSOFTHISEULAORANYAPPLICABLEAMENDMENTS. USEOFTHEINREACHPRODUCT,USE
OFTHESERVICEAND/ORPRESSINGTHE“IAGREE”BUTTONFORADOWNLOADOFANYUPDATES,
UPGRADESORSUPPLEMENTSISCONSIDEREDUSEOFTHESOFTWARE. IFYOUDONOTAGREETOTHE
TERMSOFTHISEULA,DONOTUSETHESOFTWAREANDPROMPTLYRETURNTHEUNUSEDSOFTWARE,
ASWELLASTHEHARDWARETOTHEPLACEWHEREYOUOBTAINEDTHEM.
6.1 OwnershipandGrantofLicense.TheDeLormeGPSDevice,INREACHSmartphoneApplication,and
INREACHProductutilizeproprietarysoftware,proprietaryfirmwareandproprietarycommunication
protocolsinordertoaccesstheINREACHmessagingfunctionsandService(collectivelyanysuch
software,firmwareand/orcommunicationprotocolsrequiredforuseoftheINREACHProductare
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Version5.3,UpdatedSeptember21,2015
referredtoasthe“Software”). ThisproprietarySoftwaremaybeownedbyDeLorme,byInReachLLC
orbyathirdparty.ThisEULAgrantsalicense(“License”)thatpermitsyoutousethesoftwareas
requiredforyourINREACHProductandService,whetherthroughtheDeLormePN-60wordirectly
throughtheINREACHProduct,orthroughanapplicationinstalledonyoursmartphone.ThisLicense
isnon-exclusive,non-sublicensableandnon-transferable.ThisLicenseisalsosubjecttothe
limitationsandconditionsofthisEULAandtheINREACHTermsofService,whichgovernthe
provisionoftheService. AllrightsnotspecificallygrantedinthisEULAarereservedbyInReachLLC,
DeLormeortherespectivethird-partyownerofsuchSoftware. Youacknowledgeandagreethat
InReachLLCand/orthird-partiesown(s)allintellectualpropertyrights,title,andinterestinor,if
applicable,licensestotheSoftware,including,butnotlimitedto,alltrademarks,copyrights,data,
andcontent. AlltitleandintellectualpropertyrightsintheSoftwaremaybeprotectedbyapplicable
copyrightorotherintellectualpropertylawsandtreaties. YouruseoftheSoftwareissolely
controlledbythisEULAwhichcannotbechangedexceptbyawrittenagreementexecutedbetween
youandInReachLLC.TheSoftwareislicensed,notsold. Ifyouareusingthedeviceinconjunction
withasmartphoneapplication,thenyouruseissubjecttoanytermsandconditionsimposedupon
bythetermsofyouragreementwithyoursmartphonemanufacturerorserviceprovider.ANY
MAPPINGFEATURESORFUNCTIONALITYCONTAINEDINANYSOFTWAREARESUITABLEAND
INTENDEDONLYFORGENERALVISUALREFERENCEUSEANDSHOULDNOTBEUSEDFORANY
PURPOSEREQUIRINGEXACTMEASUREMENTOFDISTANCEORDIRECTION,ORFORPRECISIONIN
ADDRESSLOCATIONORINTHEDEPICTIONOFGEOGRAPHICFEATURES.ROUTINGDIRECTIONS
SHOULDBEUSEDONLYASATRAVELAIDANDMUSTALWAYSBEVISUALLYVERIFIEDBYTHEUSER
ONTHEGROUNDANDEXECUTEDWITHDUEREGARDTOTRAFFICANDROADCONDITIONS,ROAD
SIGNSANDREGULATIONS.Pleasenotethatmapdataismerelyagraphicalrepresentationof
geographicfeaturesappearingonthefaceoftheearth.Mapdatamayincludefeatures,suchas
roadsandtrailsthatarelocatedonprivateproperty.NothinginthisLicensegrantstheuseof,oris
intendedtoimplytherighttouse,anysuchprivateproperty.Itisyourresponsibilitytodiscernand
respectalllandownerrestrictions.Youaresolelyresponsibleforcomplyingwithalllegal
requirementsrelatingtolanduseandforyourownsafetyandfortheconsequencesofyouractions
inyouruseofmapdata.Totheextentthatdataincludesinformationregardingfishandgamelaws,
ortheavailabilityofcertainpropertyforhuntingorfishing,wemakenorepresentationorwarranty
regardingtheaccuracyofthatinformation.Youshouldalwaysreviewthemostrecentversionof
anyapplicablefishandgameregulationsinthejurisdictionwhereyouarerecreating.
6.2 OtherRestrictionsonUse.Youagreethatyouwillnotremoveorobscureanyproprietary rights
notices,copyrightnoticesortrademarksassociatedwiththeSoftware.Youagreethatyouwillnot
copy,sell,license,distribute,transfer,modify,adapt,translate,decompile,reverse engineer,
disassemble,andattempttoderivethesourcecodeof,modify,orcreatederivative worksofthe
Softwareforanypurpose.Youagreethatyouwillnotattempttocircumventor defeatthesecurity
orcontentusagerulescontainedintheSoftwareand/orusetheSoftwarein violationofanylawor
thirdpartyrights.Someofthegeographicdatathatyoumayhaveaccesstoislicensedfromthird
parties,andissubjecttoanyandallrestrictionsimposedonusbysuchthirdparties,whichcanbe
foundatthefollowinglink:http://www.delorme.com/sources/
6.3 SoftwareChangesandUpdates.YouagreethatInReachLLCorthird-partyprovidersmaymake
changestotheSoftwareandassociatedServicesinordertocomplywithapplicablelaws,to Version5.3,UpdatedSeptember21,2015
maintainorimprovetheSoftwareand/ortheServicesorforotherbusinessreasons,withoutnotice
toyouandwithoutliabilityforanychangesinyourabilitytousetheSoftware,INREACHProduct
and/orService,includingcompatibilityissues,asaresultofsuchchanges. Theseupdatesmaytake
theformofbugfixes,enhancedfunctions,newsoftwaremodulesandcompletelynewversions.This
Licensedoesnotgrantanyrightstoobtainingfutureupgrades,updatesorsupplementsofthe
Software.Ifupgrades,updatesorsupplementsoftheSoftwareareobtained,however,theuseof
suchupgradesorupdatesisgovernedbythisEULAandtheamendmentsthatmayaccompanythem
andmaybesubjecttoadditionalpaymentsandconditions. InReachLLChighlyrecommendsthatyou
ensurethatbothyourDeLormePN-60worINREACHSmartphoneApplicationhasthemost
recentsoftwareversionavailableandthatyourINREACHProducthasthemostrecentfirmware
versionavailableandthattheseversionsarecompatibletoeachother. InReachLLCreservesthe
righttomandateyoutoinstallthemostrecentSoftwareversioninordertoobtaincontinued
Service.AnysuchmandatorySoftwareupdateswillbeatnoadditionalcosttoyou.
6.4 ContentLicensefromYou.Youagreethatyouaresolelyresponsiblefor(andthatInReachLLChas
noresponsibilitytoyouortoanythirdpartyfor)anyContentthatyoucreate,transmitordisplay
whileusingtheSoftwareand/ortheServiceandfortheconsequencesofyouractionsbydoingso.
YouacknowledgethattheInReachmessagesmayincludeyourlocationinformation.Youretain
copyrightandanyotherrightsyoualreadyholdinContentwhichyousubmit,postordisplayonor
through,theSoftwareand/orService. Youacknowledgeandagreethatbysubmitting,postingor
displayingthecontentyougiveInReachLLCaperpetual,irrevocable,worldwide,royalty-free,and
non-exclusivelicensetoreproduce,adapt,modify,translate,publish,publiclyperform,publicly
displayanddistributeanyContentwhichyousubmit,postordisplayonorthrough,theSoftware
and/orService.Furthermore,youagreethatthislicenseincludesarightforInReachLLCtomake
suchContentavailabletoothercompanies,organizationsorindividualsasrequiredfortheprovision
ofService,includinganysocialconnectivitysitesdesignatedbyyou.InReachmayalsodisclosesuch
personaldataasmaybeinthepossessionofInReachtothirdpartyserviceprovidersand/or
competentlegalauthorityinconnectionwithyouruseoftheSOSservicesassociatedwithyour
serviceplaninordertoassistintheeffectuationofarescue.InordertoprovidetheService,InReach
mayberequiredtotransmitordistributeyourcontentovervariouspublicnetworksandinvarious
media.InReachLLCmayalsoberequiredtomakechangestoyourContentifsorequiredbythe
technicalrequirementsofconnectingnetworks,devices,servicesormedia. InReachreservesthe
righttodisclosepersonalandlocationdataaswellasremotelyactivateSOSfeatureswhennotified
bycompetentlegalauthoritythatadistresssituationexistsfortheuser.
6.5 Third-PartyLicensesandContent.If,aspartofyouruseoftheSoftwareand/orServiceyou
downloadapieceofsoftware,orpurchasegoods,whichareprovidedbyathirdpartythenyouruse
oftheseotherservices,softwareorgoodsmaybesubjecttoseparatetermsbetweenyouandthe
third-partyprovider. Thisthird-partycontentmaybeprotectedbyintellectualpropertyrightswhich
areownedbythethirdparty. Anyreferenceorlinkstoanythird-partycontentdoesnotconstitute
itsendorsement,sponsorshiporrecommendationbyInReachLLCoritslicensors. Third-party
productandserviceinformationarethesoleresponsibilityofeachindividualthird-partyvendor. It
ispossiblethatyoumayfindsomethird-partycontentoffensive,indecentorobjectionable,andthat,
inthisrespect,youusetheServicesatyourownrisk. Anyopinions,advice,statements,
services,offers,orotherinformationorcontentexpressedormadeavailablebythirdpartiesare
Version5.3,UpdatedSeptember21,2015
thoseoftherespectiveauthorsandnotofINREACH.INREACHneitherendorsesnorisresponsible
fortheaccuracyorreliabilityofanyopinion,advice,informationorstatementbyanyoneotherthan
authorizedINREACHemployeesactingintheirofficialcapacities.Youunderstandandacknowledge
thatINREACHisnotresponsibleforanddoesnotmonitorthird-partycontentforaccuracyor
reliability.
6.6 TermandTermination.ThelicensecommencesuponyouruseoftheINREACHProductandService,
oruponyourdownloadingofanyassociatedSoftwareupdates,andiseffectiveuntilterminatedby
YouorInReachLLC.Ifyouwanttoterminate,youmaydosobyceasingtoutilizetheINREACH
ProductandterminatingtheassociatedServiceasallowedundertheTermsofService. Youagree
thatwemayterminatethisEULAandtheprovisionofassociatedServicestoyouatanytimewithout
noticeorliabilitytoyouifyouareinbreachofthisEULAoractinanymannerwhichclearlyshows
youdonotintendto,orareunableto,complywiththeEULA.InReachLLCmayalsoterminatethis
EULAifrequiredtodosobygovernmentalregulatorybodyand/orlaw. Insuchevent,youmust
ceaseusingtheINREACHProductandService.Allprovisionsrelatingtoconfidentiality,indemnity,
proprietaryrights,andnon-disclosureshallsurvivetheterminationofthisAgreement.Allother
rightsandobligationsofthepartiesshallceaseuponterminationincluding,butnotlimitedto,all
licensesgrantedhereunder.IfterminatedbyInReachLLC,InReachLLCmayplaceanoticeonyour
accountormaysendanemailmessagetoyourlastemailaddressknowntoInReachLLC. InReach
LLCwillhavenoliabilityifyoudonotreceiveInReachLLC’snotification.
6.7 CommercialItems/USGovernmentRestrictedRights.CommercialItems/USGovernment
RestrictedRights. ThisSoftwareanddocumentationhavebeendevelopedentirelywithprivate
funds.TheuseoftheSoftwareandrelateddocumentationbyanyentityoftheUnitesStates
GovernmentisrestrictedbythetermsofthisEULA. TheSoftwareandrelateddocumentationare
"CommercialItems",asthattermisdefinedat48C.F.R.§2.101,consistingof"Commercial
ComputerSoftware"and"CommercialComputerSoftwareDocumentation",asspecifiedunder48
C.F.R.§12.212or48C.F.R.§227.7202,asapplicable.Consistentwith48C.F.R.§12.212or48C.F.R.
§227.7202-1through227.7202-4,asapplicable,theCommercialComputerSoftwareand
CommercialComputerSoftwareDocumentationarebeinglicensedtoU.S.Governmentendusers
onlyasCommercialItemsandwithonlythoserightsasaregrantedtoallotherenduserspursuant
tothetermsandconditionsherein. Unpublished-rightsreservedunderthecopyrightlawsofthe
UnitedStates.
6.8 ExportRestrictions.TheSoftwaremaybesubjecttoexportcontrolsorrestrictionsbytheUnited
Statesorothercountriesorterritories.YouagreetocomplywithallapplicableU.S.and
internationalexportlawsandregulations,includingrestrictionsondestinations,endusers,andend
use. Youagreenottoexportorre-exporttheSoftwareortheINREACHProducttoanycountryin
violationoftheexportcontrollawsoftheUnitedStatesofAmerica. TheSoftwaremaynotbe
exportedorre-exportedintoanyU.S.embargoedcountriesortoanyoneontheU.S.Treasury
Department'slistofSpeciallyDesignatedNationalsortheU.S.DepartmentofCommerceDenied
Person’sListorEntityList.ByusingtheSoftware,yourepresentandwarrantthatyouarenot
locatedinanysuchcountryoronanysuchlist.Youalsoagreethatyouwillnotusetheseproducts
foranypurposesprohibitedbyUnitedStateslaw,including,withoutlimitation,thedevelopment,
design,manufactureorproductionofnuclear,missiles,orchemicalorbiologicalweapons.
6.9 Indemnity.Tothemaximumextentpermittedbylaw,youagreetoindemnify,defendandhold
Version5.3,UpdatedSeptember21,2015
harmlessInReachLLCanditsaffiliates,licensorsandsupplierstheirrespectivedirectors,officers,
employeesandagentsfromandagainstanyandallclaims,actions,suitsorproceedings,aswellas
anyandalllosses,liabilities,damages,costsandexpenses(includingreasonableattorneys’fees)
arisingoutoforinconnectionwithyouruseoftheSoftware.
6.10
DisclaimerofWarranty.YOUEXPRESSLYACKNOWLEDGEANDAGREETHATUSEOFTHE
SOFTWAREANDSERVICEISATYOURSOLERISK.TOTHEMAXIMUMEXTENTPERMITTEDBY
APPLICABLELAW,THESOFTWAREISPROVIDED“ASIS”AND“ASAVAILABLE”ANDALLOTHER
WARRANTIES,REPRESENTATIONS,ANDCONDITIONS(EXPRESSORIMPLIED)INCLUDING,BUTNOT
LIMITEDTO,ANYIMPLIEDWARRANTIESORCONDITIONSREGARDINGMERCHANTABILITYOR
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FITNESSFORAPARTICULARPURPOSE,THATTHESOFTWAREAND/ORSERVICESWILLMEETYOUR
REQUIREMENTS,THATTHEOPERATIONWILLBEWITHOUTINTERRUPTIONORERROR-FREE,OF
SATISFACTORYQUALITY,OFQUIETENJOYMENT,THATANYDEFECTSINTHESOFTWAREWILLBE
CORRECTED,OFNON-INFRINGEMENTOFTHIRD-PARTYRIGHTSORANYOTHEREXPRESSORIMPLIED
WARRANTYARISINGBYSTATUTEOROTHERWISEINLAWORFROMACOURSEOFDEALINGOR
USAGEOFTRADE,AREHEREBYEXPRESSLYEXCLUDEDFROMTHISAGREEMENTTOTHEFULLEST
EXTENTPERMITTEDBYLAW. INREACHGIVESNOWARRANTYINRELATIONTOTHEAVAILABILITY,
SUITABILITYORACCURACYOFTHESOFTWARE,THESERVICEORINRELATIONTOAVAILABILITY,
SUITABILITYORMAINTENANCEOFTHESATELLITESYSTEMSUSEDBYTHEINREACHPRODUCTTO
TRANSMITDATATRANSMISSIONS,INCLUDINGSOSEMERGENCYSIGNALS. InReachLLCMAKESNO
WARRANTIESRESPECTINGANYHARMTHATMAYBECAUSEDBYTRANSMISSIONOFACOMPUTER
VIRUS,HACKINGBYATHIRDPARTY,WORM,TIMEBOMB,LOGICBOMB,OROTHERSUCH
COMPUTERPROGRAM.NOORALORWRITTENINFORMATIONORADVICEGIVENBYANY
DISTRIBUTOR,RESELLERORITSAUTHORIZEDREPRESENTATIVESHALLCREATEAWARRANTY.YOU
ARESOLELYRESPONSIBLEFORANYDAMAGETOYOURINREACHPRODUCT,DELORMEGPSDEVICE,
SMARTPHONE,OROTHERDEVICE,ORLOSSOFDATATHATRESULTSFROMSUCHUSE. THE
APPLICATIONISNOTINTENDEDFORUSEINTHEOPERATIONOFNUCLEARFACILITIES,LIFESUPPORT
SYSTEMS,AIRCRAFTNAVIGATIONORCOMMUNICATIONSYSTEMS,AIRTRAFFICCONTROLSYSTEMS,
ORANYOTHERACTIVITIESINWHICHTHEFAILUREOFTHEAPPLICATIONCOULDLEADTODEATH,
PERSONALINJURY,ORSEVEREPHYSICALORENVIRONMENTALDAMAGE.
6.11
LimitationofLiability.TOTHEFULLESTEXTENTPERMITTEDBYLAW,INREACHANDITSSERVICE
PROVIDERSANDAFFILIATES,ANDTHEIRAFFILIATES,RESPECTIVEEMPLOYEES,DIRECTORS,OFFICERS,
AGENTSANDSUPPLIERSHEREBYEXPRESSLYEXCLUDELIABILITYFORANYDAMAGESOR
CLAIMS,INCLUDINGINJURYORDEATH,ANDANYINDIRECT,SPECIAL,CONSEQUENTIAL,INCIDENTAL,
RELIANCE,EXEMPLARYORPUNITIVELOSS,DAMAGE,COSTSOREXPENSES(INCLUDINGLOSSOF
INCOME,MEDICALANDOTHEREXPENSES,LOSSOFGUIDANCE,CAREANDCOMPANIONSHIP)WHICH
MAYARISEOUTOFORINCONNECTIONWITHTHEPROVISIONOFTHESOFTWAREAND/OR
SERVICE(INCLUDINGANYDELAYINPROVIDINGORFAILURETOPROVIDETHESERVICE)ORITSUSE
BYYOUORBYANOTHERPERSONWHETHERORNOTAUTHORIZEDBYYOUTOUTILIZETHE
SOFTWAREAND/ORSERVICE.INREACHANDITSAFFILIATESAND/ORSERVICEPROVIDERS,
INCLUDINGDELORME,GEOS,IRIDIUMCOMMUNICATIONS,ROADPOSTLCCANDTHEIRAFFILIATES,
ANDTHEIRRESPECTIVEEMPLOYEES,DIRECTORS,OFFICERS,AGENTSANDSUPPLIERSEXCLUDEALL
LIABILITY,WHETHERRESULTINGFROMCONTRACT,TORT(INCLUDINGLIABILITYFORNEGLIGENCEOR
BREACHOFSTATUTORYDUTY)OROTHERWISEINRESPECTOFANYLOSS,DAMAGE,COSTS,
EXPENSESOROTHERCLAIMSRESULTINGFROMTHEACTSOROMISSIONSOFSUCHPARTIES,FOR
ANYFAULTS,FAILURESORINADEQUACIESOFTHESATELLITESYSTEM,THESOFTWARE,THESERVICE
AND/ORTHESOSEMERGENCYMONITORINGANDRESPONSE. THISLIMITATIONINCLUDESANY
FAILUREORDELAYINTHEPROVISIONOFSERVICESASSPECIFIEDINTHEINREACHTERMSOF
SERVICE.
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6.12
ChangestotheEULA.ChangestotheEULA. InReachLLCreservestherighttochangetheterms
andconditionsofthisEULAatanytime. YoucanfindthemostcurrentEULAat
explore.delorme.com. Youunderstandandagreethatifyouusetheservicesafterthedateon
whichthetermsoradditionaltermshavechanged,InReachLLCwilltreatyouruseasacceptanceof
theupdatedtermsoradditionalterms.
6.13
GoverningLaw.ThisEULAwillbegovernedandconstruedinallrespectsbythelawsoftheState
ofMainewithoutregardtoitsconflictoflawsandprovisions. YouandInReachLLCagreetosubmit
totheexclusivejurisdictionofthecourtslocatedwithinthecountyofCumberland,StateofMaine,
toresolveanylegalmatterarisingfromthisEULA.
6.14
General.ThisEULAconstitutestheentireagreementbetweenthePartieswithrespecttothe
subjectmatterhereof.Anyheadingsareprovidedforconvenienceonly. Youmaynotassignthis
EULAoranyofyourrightsorobligationshereunder,butInReachLLCmayassignthisEULAandany
ofitsrightsandobligationshereunderandthisEULAshallinuretothebenefitofandisbindingon
InReachLLC’srespectivesuccessorsandpermittedassigns. ThefailureofInReachLLCtoexerciseor
enforceanyrightunderthisEULAshallnotconstituteawaiverofsuchright. Allrightsandremedies
grantedtoInReachLLCarecumulativeandnotalternate. IfanyprovisionofthisEULAisfound
invalidorunenforceable,suchinvalidityorunenforceabilityshallnotaffecttheremainingtermsand
conditionsofthisEULA,andthepartiesshallsubstituteavalidprovisionthatmostnearly
approximatestheintentandeconomiceffectoftheinvalidorunenforceableone.
Version5.3,UpdatedSeptember21,2015