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When Devices Are Not Discovered:
Sometimes during the configuration routine, devices may take longer than expected to be
discovered. If no devices have been discovered after approximately one minute, InstallerPro displays the message below.
This discovery issue has to do with the technical details of how Bonjour works and will not
be explained here. To speed up the discovery process, please try disconnecting and reconnecting the ethernet connections of some of the devices. This can be done at the
switch or at the device. After doing this to several devices, the list should begin to populate.
Sometimes InstallerPro discovers some devices but not all the devices that were expected. This could happen due to something like a bad network cable, a box becomes unpowered or for other reasons. If InstallerPro has discovered some but not all devices, after
approximately one minute, the following message is displayed:
If “Continue” is clicked, the configuration will proceed without the devices that are missing. InstallerPro will configure the devices already discovered. Clicking on “Wait” will re-
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