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Transcript
Welcome to Net Commander Developed exclusively for the self-storage industry, Net Commander has been designed to use the latest Windows 32bit graphical architecture, incorporating features not found in any other management program. This manual will help you to quickly get started with Net Commander. We strongly recommend that you start with Section 1, Exploring Net Commander. This section will give you an overview of all of the individual functions, screens and parameters that effect the operations of Net Commander. Proceeding to Section 2 Using Net Commander will allow you to familiarize yourself with basic operations such as move-in, move-out, adjustments, transfers, payments, as well as other standard operations you as self storage managers do on a day to day basis. It is important to understand that even though these operations may be considered standard to all self storage facilities (stores), not all stores operate exactly the same. For instance some stores may charge rent on the first of the month, while others charge rent each month on the calendar day of the move-in (Anniversary date), some stores prorate unused rent at move-out, while some will only allow prorated refunds if the customer gave notice within a predetermined time frame. The list of operational differences used throughout the Self Storage industry is extensive, and while Net Commander can be configured to meet the operational requirements of your store we strongly recommend that you take the time to review Section 3 Installation & Setup to verify that Net Commander is configured correctly for your store. We’re available to help you with any questions that you might have in using Net Commander. Net Commander comes with 60 days free technical support, available from 7am to 5:pm Monday through Friday Pacific Standard Time. We also offer additional support at reasonable rates after the initial 60 days have expired. If you have any ideas on how to improve Storage Commander, please call us, we are always happy to discuss new features with our customers. Thank you, Empower Software Technologies, Inc 27851 Bradley Road, Suite 120 Sun City, CA 92586-2202 Sales .......................................(877)-672-6257 e-mail.......................................sales@storagecommander.com Technical Support ...................(951)-301-1187 e-mail.......................................support@storagecommander.com FAX .........................................(951)-672-6258 Internet ....................................www.storagecommander.com