Download - Plasmon

Troubleshooting
Table 12-1:Archive Appliance Troubleshooting checklist
Network service
not started.
Select Network Services. Ensure
the correct network
services have been
started on the
Appliance.
Incorrect
hostname or IP
used.
Use the correct
hostname or IP
address. Check that
it is possible to ping
the Appliance using
the hostname and
IP.
The client
username does
not exist on the
Appliance.
See “Adding a
User” on page 40.
The client
username does
not have
permissions to
access the share.
If the user should
have the required
permissions, see
Modifying a share
on page 49.
Host has been
denied access.
If the host should
have access, see
Modifying a share
on page 49.
Administrator’s Guide 810-102532-02 Rev A
Name resolution
problems may
mean that the IP
address has to
be used.
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