Download A User's Guide to Digihelm

A User’s Guide to Dig ihelm
Digihelm User Guide
Table of Contents
AB OUT DI GI HEL M AN D THI S G UI DE ..............................................4
1 .) LOGGI N G I NTO DI GI H EL M ........................................................5
2 .) USER M AI N M EN U .............................................................6
3 .) GETTI N G STA RTED – YOU R DETAI L S ................................7
Ch an gin g your Pa ssw ord .................................................................... 7
Ch an gin g your Pe rsona l De ta ils ......................................................... 8
A ddin g a P a cka ge ............................................................................... 9
4 .) M em opa g e ...........................................................................1 1 -1 7
5 .) YOUR P A CK A GE ...............................................................1 8
R esource Usa ge ................................................................................ 19
Ext ra Feat ure s .................................................................................. 20
St at ist ics ........................................................................................... 21
Dom a in s ............................................................................................ 22
6 .) DOMAI N R EGI STR ATI ON .................................................24
Dom a in To Be R e giste re d ................................................................. 24
Dom a in A dm in ist rat ion To Be Tran sferre d ...................................... 24
7 .) YOUR DO M AI N( S) – DOM AI N M EN U ...............................2 6
Em a il Accou nt s (PO P3 ) .................................................................... 27
Em a il Forw a rd in g ............................................................................. 29
M u lt i- R e cipie nt A ddres ses ............................................................... 30
FTP Accou nts .................................................................................... 31
File M a na ge r ..................................................................................... 32
Se cu re Folde rs .................................................................................. 36
Dom a in A lias es ................................................................................. 44
S ub Dom a in s ..................................................................................... 45
DN S Z one Edit or ............................................................................... 46
O DB C DS N s ....................................................................................... 48
Dat aba se M ana ger ............................................................................ 49
M IM E Types ...................................................................................... 52
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Cu st om Er ror Pa ge s .......................................................................... 53
Fr ont P a ge Ext e nsion s ....................................................................... 54
SS L .................................................................................................... 55
W eb S it e Set t in gs ............................................................................. 56
St at ist ics ........................................................................................... 57
A n d fina lly…. ..................................................................................... 57
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Digihelm User Guide
About Digihelm a nd This Guide
The Digihelm Web Hosting Con trol System is an extremely powerfu l hosting au tomation solution for
Windows 2000 and W indows .NET servers.
Please take some time to read over this gu ide. Doing so will make your experien ce as a u ser
much more enjoyab le and profitab le. We have littered this guide with help fu l screen shots and
valuab le step-by-step guides.
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1.) Logging I nto Digihelm
When you first get to the Dig ih elm Control Panel log in screen , you will be promp ted to enter your
username and password. These will have been given to you by your web host. If you h aven’t
been provided with th ese, please refer to your web host. Below is the default log in p age you will
see, but some web hosts may use differen t login pages:
En ter your username and password (provided by your web host) and click the “Logon” button to
log into Digihelm.
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2.) User M ain M enu
Up on logg ing in to Dig ih elm, this is th e first screen you will see. From here, you can add packages
and domains to your accoun t, access th e Billing system (if enabled ), change your password and
personal d etails, and access the Online Help system.
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3.) Getting Started – Your Details
(This guide assu mes th at you have not yet selected a package or added a domain to your
account. If you have completed either of these steps, th en you should proceed to going th rough
the domain functionality – see page 19).
Changin g your P assw o rd
The first thing you may want to do is change your Digih elm login password from the one given to
you by your web host. Th is is a simp le enough p rocess. From the main menu, click the password
icon. You will be presented with the following screen:
Simply enter your old password, followed by your new password twice, then click Save to change
your password to th e new one.
Click “ Back” to go b ack to the main menu, or alternatively click th e “Home” link at the top of the
page underneath the banner. The top link bar is useful if you want to go up a couple of levels
with one click. For instance:
From the Statistics page you can go back to you r Domain Menu , to you r Package Menu, to the
rest of your domain s, and back to your Control Panel home page with a single click.
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Changin g your P er sonal Detai ls
If you need to change your d etails for any reason, you can d o th is at the main menu as well.
Simply click Personal Details and you will g et taken to this screen:
Alter the relevant details, and click “Save” to save them.
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Ad ding a P ack age
Click the “ Packages” bu tton to get taken to the Packages screen:
Assuming you have no packages set up, click “Add New”. This will take you to a list of availab le
plan s that you can choose to make your package from. The list
will have been set up by your
web host, so will be d ifferent to the one below:
Ch oose a plan from the d ropdown box and type a Package Name (something relevant) and click
Save. You will n ow see you r package in the list of packages associated with your accoun t:
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If you click this Package you can enter the Packag e Screen, providing you have paid for it. The
Package Screen is d iscussed later, but firs t you need to g o to
Billing to pay for your package
(where necessary).
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Memopage
Memopage
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Memopage
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Memopage
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Memopage
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Memopage
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Memopage
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5.) Your P a ck ag e
Once your balance is paid, go back to the main screen, choose Packages, and then click on your
package. You’ll be presented with a list of options relating to you r package:
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R esourc e Usa ge
Here you can view all of the resources available to you , along with the number of those
resources you’ve used. The number of resources available will be dependent on what your web
host offers, and th e package you have pu rchased . Below is an example screen :
The status bars change from green to red when you are approaching the limit on resources, to
easily id entify resou rce shortages.
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Ex tr a Featur es
Extra features may or may not be offered by your web host. These can b e a wide range of items
that you can add to your package, th at you may find necessary to run your site(s). E xamp les
include extra domains, extra bandwidth, and extra diskspace. The screen below shows a coup le
of options:
From the dropdown box, select the feature you wish to purch ase, and click
“ Add New”. You can
do this for as many featu res as you want (as long as those features are available).
Important N ote: - You will not be able to use these features un til they are paid for in the Billin g
section. Once purchased, you will be able to see them in the Resou rce Usage section of your
package.
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Stat isti cs
Clicking on the Statistics bu tton will take you to th e statistics page for your p ackage. This will
give you a b asic ind icator of how much b and wid th and diskspace you r domains are taking up, as
well as the nu mber of domains you have set up:
Ad vanced statistics packages (such as AW Stats, Livestats, and SmarterS tats) are supported , bu t
availability is dependent on whether your web host offers th em – refer to them for more d etails.
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Dom ai ns
Assuming you haven’t yet got a domain set up in Digihelm, you ’ll n eed to click the “ Domain s” button
to get started:
Click “ Add New” and you will be prompted to ch oose your reg istration method.
Select the type appropriate to you (if u nsu re, ask your web host) and click “Next”.
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En ter your domain name, then click “Save”. You will n ow see you r domain added here:
Clicking th is d omain will take you to the Domain Menu. However, you may first want to make
su re your domain is reg istered.
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6.) Dom ain R egistration
From the User Main Menu, click “ Domain Registrations”. You will be presen ted with two options:
Dom ai n To B e R egister ed
If the domain name h as not yet been registered you can request the domain to be registered by
selecting this option . Not all domain types will be available to register. Select this option, then in
the next screen type in you r domain and click “S ave”. Your web host will take the next steps of
registering your domain for you (if app licable).
Dom ai n Adm i nistr ati on To B e Transfer red
If the domain n ame has already been reg istered, however the administration requires to be
moved to th is system then the transfer option should be selected . Tran sferring the administration
of a domain will mean th at the domain renewal fees will be made from this system rather than
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the cu rren t location . Select th is option, then in the next screen type in your domain and click
“Save”. You r web h ost will take the next steps of transferring you r domain for you (if applicab le).
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7.) Your Dom a in(s) – Dom ain M enu
Up on selecting your d omain from the domains list, you will be taken to the Domain Menu for that
domain.
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You can see lin ks at th e top to take you back to the domain’s package and open the domain’s
URL. It also disp lays the name server(s) that th e domain is recorded on. Clicking the “Delete”
bu tton will promp t you to d elete th e domain, wh ich you can confirm if you want to remove the
domain.
Note:- Not all of the ab ove menu items may b e available to you . They depend on wheth er your
web host offers them, or whether you have purchased them (where applicab le).
Em ai l Accounts (P OP 3 )
You can set up POP3 accounts to collect mail for your domain. By d efault, wh en a domain is
created a “ mail.d omain.com” POP3 account is created. You can add/delete/alter this and other
POP3 accounts for your d omain. Choose “Email Accounts (POP3)” from the Domain
Menu. Click
“Add New” to create a new POP3 account:
En ter th e email add ress you wan t people to mail this account at, and a password. The password
will be u sed in prog rams such as Outlook to pull the mail from that domain .
You can also choose if it is a “ catch all” accoun t. Settin g the email accoun t
to be a “catch all'
account will mean that not only will it collect email for the email address specified above, bu t for
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an y other mail sent to the d omain th at does not have an appropriate email account or email
forward set up for. For example if a mail was sent to an [email protected] and th is address
was n ot setup for a specific account, then th e 'Catch All' email account will collect this mail
instead.
You can set up an Au to-responder for the POP3 account as well. In the auto responder text box
en ter the message you would like to be sent to the sender of mails you receive.
Finally, you can store and forward emails sent to this POP3 account. You can specify an email
address where email sent to th is account will get forwarded to, after it has been stored in the
POP mailb ox. This is much like a standard email forwarding account;
except th e email is first
stored in the POP mailb ox and you h ave several other options such as a vacation message b eing
sent before the email is forwarded to another location .
After choosing the op tions you require for th e POP3 accoun t, click “Save” to save it. The number
of POP3 accoun ts you have will b e dep endent on your web hosting account. To delete a POP3
account, open it and click “Delete”, then OK to confirm.
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Em ai l Forw ar ding
Digihelm supports E mail Forward ing from your domain.To add a mail forwarder, click “Email
Forward ing”, then “ Add New”. S imilar to the forward ing availab le when setting up a POP3
account, you can set up forward ers for mail sen t to a sp ecific domain to get forwarded to a
mailbox of your choice. Catch -all options can b e specified as ab ove.
To d elete a mail forwarder, open it and click “Delete”, then “OK” to confirm.
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M ulti -R ecipi ent Ad dr esses
Multi-recip ient Addresses (MRAs) are groups of addresses that email is forwarded to when it is
received in a specific mailbox. They work similar to Mail Forwarders, but you can forward to
multip le addresses instead of just one. The top address is wh ere mail will be received, wh ile the
recipient addresses are those that th e mail will be forwarded to. Choose “ Multi-Recipient
Addresses” from the Domain Menu , then click “Add New” to add one.
Note – on ly one add ress can be added per line. Also, your web host may have restricted the
nu mber of recip ients in an MRA, so check th is.
The catch all op tion is the same as outlined in POP3 accoun ts. To delete an
click “ Delete”, then “OK” to confirm.
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MRA, open it and
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FTP Account s
FTP accoun ts let you u se an FTP tool to upload files to you r account. When you set up a domain,
it ad ds an FTP account automatically for you . Th is accoun t is th e same name as your domain (so
if your d omain is sampledomain.com, the FTP account
will be sampledomain.com) and the login
to th e FTP account will be the same password you u se to log in to Dig ih elm. You can specify more
FTP accoun ts (if available) if you wish. Click “FTP Accounts” from the Domain Menu, and th en
click “ Add New”.
En ter a usern ame (it isn ’t case-sensitive) and a password (case-sensitive). Choose th e
permissions availab le, and then choose the FTP Folder that th e account has access to. By clicking
the icon at the side of the text bar, you can use the handy FTP fold er b rowser:
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You can then select the folder you wish to provide access to, and also expand the folder to allow
access to just sub -folders if necessary. To delete an FTP account, open it and click “ Delete”, then
OK to confirm.
Fi le M anag er
The File Manager lets you browse, create, and
Ch oose “File Manager” from the Domain Menu .
move folders and documents for you r d omain.
The above screenshot shows a typ ical new domain . The “Show Folder S izes” checkbox is not
ch ecked b y default, b ut you can ch eck this and click “Save” if you wish to see the contents. You
can click on any folder to see its contents.
Cre at in g F ile s
You can create a file by clicking the Create File icon:
Th is will then bring up an ed itor within which you can create your file con tent, and then save it
as a file type of you r ch oice:
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Once done, click “Save”, and then click “ Back” to retu rn to the main File Man ager menu. You will
see the file there, along with details about the last modified d ate, and its size.
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Cre at in g F olde rs
You can create folders h ere as well. S imp ly click the Create New Folder icon (see screensh ot
below) then choose the folder name, and click the tick button .
R ena m in g Folde rs/ File s
To rename a folder/file, simply click the Rename Folder icon:
Then click the tick button to save.
Edit in g F ile s
To edit a file, simply click it in the list. It will then open in an ed itor and you can ch ange it as
necessary. Click “Save” to resave it.
De let in g F olde rs/ F iles
To d elete files or folders, check the box next to them, then click the Delete icon:
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M ovin g Fo lder s/ File s
To move a file, check th e box next to th e item you want to move. Theneither use the file
browser icon next to the Destin ation Folder text box
to choose where you want to move the file
to, or simp ly type it in the text box. Now click the Move icon to move it to the selected
destination:
You can then go to th e destination folder, and see the file/folder has been moved there:
Copyin g Folders/ Files
The Copy icon works exactly the
same as the Move button, except that a copy of the
file(s )/fold er(s) are made in the Destin ation Fold er wh ilst keeping the original file(s )/fold er(s) in
the same place:
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Secure Fold er s
Digihelm
offers the ability to password protect your
fold ers (if offered by you r web h ost). Choose
“Secure Folders” from the Domain Menu. Click the “Install” button to install password p rotection
ab ilities on your folder. You shou ld n ow see th is screen:
You now need to set up a user accoun t that
will be able to access password p rotected folders
that you set up on this domain. Click the “ Users” bu tton and you will be taken to this screen :
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Ch oose “Add New”. You now need to choose a username and password that you will enter in
future when you get promp ted to access your protected folders:
NOTE:- You cannot have a sp ace in the User n ame. This is du e to the way that Windows
u ser
accounts work. In the above example, “ User1 John ” would not work, but “User1-John” or
“User1_John” is fine.
Click “Save” to save this user. You can add as many u sers as you like. W hen done, go back to the
main screen .
You can add Groups of users as well as single users. To d o th is, click the “Groups” button, then
click “ Add New” to add a new user G roup:
Ch oose a Group Name and click “S ave”.
NOTE:- You cannot have a space in the Group name. This is due to the way that Windows g roup
accounts work. In the above example “Sample Group” would not work, but “Samp le_Group” is
fin e.
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Now click that g roup to get taken to th e update screen:
You will see that there are no users added to the group yet. Click “Add New” to add a user to the
group:
You can n ow select a user to add to th e group from the list of available u sers
in the dropdown
box. Choose one, and click “Save”. Repeat the p rocess for however many users you wish to add
to th e group.
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Once you have added u sers to a group, removing them is simple. Click th e user you want to
remove, and click “Delete”. To delete the group and all users associated with it, ch oose the group
and click “Delete”.
Now you have your users and groups set up, select “Folders” from th e Secure Folders menu .
Click “ Add New” to add a new directory that you wish to password protect.
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You will be prompted to add the path from the wwwroot folder to the folder th at you wish to
protect. If you know the path , you can type it manually. Alternatively, using the folder search tool
(highlighted ) will op en a small window and let you select th e folder b y clicking it:
In the above instance, the folder “SecureMe” was chosen to be secured. Click “S ave” to save the
protection on this folder. N ow you n eed to select th e users/g roups that you wish to have access
to th is folder. Click the created fold er, and you will b e taken to th is screen:
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To add a group, choose “ Add New” under th e Allowed Groups section. You will see the groups
available to add to this fold er. In this case, only one is availab le, so this is selected :
Click “Save” to add th is g roup to the fold er. Now, all u sers in th is group will have access to the
secu red folder (in this case User1 and User2).
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To add individual users, click “Add New” under the
can select availab le users to add to the folder:
Allowed Users section. As with groups, you
Here, User3 has b een selected to g ive access to the folder. Click “S ave” to save these settings:
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To remove all protection and user rights granted to a particular fold er, simply choose that fold er
to get taken to the ab ove Update Secu re Folder screen, and click “Delete”.
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Dom ai n Ali ases
Digihelm supp orts the addition of domain aliases. A domain alias is th e full domain name that will
alias the main h osted domain for an account. When connecting to the domain alias name th rough
a web b rowser, you will see the same web site as the main hosted domain. For example, if you
had a d omain “sampled omain.com” and added the domain alias “ testdomain.com”, then
assu ming both of these domains were registered to you , a user would visit testdomain .com and
get sent to the original “sampledomain .com” site.
To add a domain alias, click “Domain Aliases” from the Domain Menu and click “ Add N ew”. Type
in th e name of the domain alias, and click “S ave”.
To d elete a domain alias after it has been created, click the domain alias from the menu and click
“Delete”, then “ OK” to confirm.
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Su b Dom ai ns
Digihelm supp orts the addition of sub domains to a normal domain. A sub domain name is the third
or lower level domain name th at points to a sub folder for the domain. For example the sub
domain 'http://mysub
http://mysub .d omain.com' will p oint to 'http://domain.com/mysub
'h
'. The sub d omain will
treat the sub folder as its root directory.
To add a sub d omain , click “Sub Domains” from
the name of the sub domain, and click “Save”.
the Domain Menu and click “ Add New”. Typ e in
To d elete a sub domain after it has been created, click the sub domain from the menu , then click
“Delete”.
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DN S Zon e Edi tor
If your web host has enabled this, you can add and alter DNS records.
NOTE:- Do not alter any of these setting s un less you fully understand wh at you are doing.
Click the “ DNS Zone Ed itor” from the Domain Men u. You will see that d efault DNS zon es are set
up for you r domain:
To create a new record, choose “ Add New”. Choose the record type you wan t from the dropdown
box. Th en en ter the record’s n ame, data (IP) and if it is an MX record, the Record Preference
(th e preference number is used to indicate in what order the mailer should attempt delivery to
the MX hosts, with the lowest nu mbered MX being the one to try first). Now click “Save” to save
your setting s.
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To d elete a record, click it to open it and then choose “Delete”.
DNS Z one Editor may be disabled for your account, depending on the setting s you r web host has
ch osen.
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ODB C DSN s
Data Source Names (DSN s) provid e connectivity to a database through an ODBC (Open Data
Base Connectivity) driver. The type of DSN you can add is dependent on th e software you h ave
on your server. If you are not sure about a specific DSN, ask your web host.
To add a DSN click “ODBC DSN s” from the Domain Menu, then click “Add New”:
Ch oose the DSN you wan t to add and then fill in the relevant details for that DSN. Click “Save” to
save the DS N.
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Database Manag er
Digihelm gives you thab
e ility to add databases to your account for your domains to use. The
and availability of these databases are depend ent on what your web host offers.
To add a database, simply click on “Database Manager” from your Domain Menu, th en ch oose
“Add New”.
Ch oose the database type you wish to add along with a suitable name, and click “Save”. The
database will be created.
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You now need to add a u ser for this datab ase. To do this, click the “Add New” button:
Fill in the Database usern ame and password , and click “Save”. You will n ow see th e datab ase and
username add ed for your d omain.
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If you need to alter the u ser details for that database simply click the u ser and edit the details,
then click “Save”. You can also delete th e database by clicking th e “Delete” bu tton .
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M I ME Ty pes
MIME Types represen t file types that are p resen ted to your web browser. Th e MIME Types op tion
in th e con trol panel allows you to specify h ow the browser views th e file. To add a MIME
type
simp ly click “MIME Types” in the Domain Menu, then click “ Add New”.
En ter th e extension of th e MIME type and the Conten t Type, then click “Save”. Digihelm will update
your website settings to allow this type of MIME type to b e parsed, providing your browser allows
this. It d oesn’t matter what MIME types you set up to b e opened by your web browser – it can
on ly op en files of typ es th at it supports. You may need browser plug -ins or other programs
installed . All Dig ihelm d oes is alter th e website setting s to allow the MIME types to be supported
where applicable.
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Custom Err o r P ag es
Digihelm lets you specify Custom Error pages for your domains, instead of b eing directed to the
default error pages (such as “Page cannot be found”, etc.).
To choose a custom page for a particu lar error page, choose “ Custom Error Pages” from the
Domain Menu :
Ch oose the error code you wan t to edit to point to a custom error page:
Now simply choose th e error URL. Th is is the location of the page that is d isplayed when the
error occu rs. Th is pag e should be placed within the 'wwwroot' folder of the accoun t. The format
of th e path should start with a '/' to specify the root of the web site. So /MyE rrorPages/400.asp
will poin t to an ASP page in the “ MyErrorPages“ sub -folder of the “ wwwroot” folder. Click “S ave”
to save the cu stom location .
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Front Pa ge Ex ten si ons
Some web hosts may offer the ability to in stall FrontPage Extensions which allow you to u se
Fron tPage to publish to your domain. You can find out full d etails from you r web h ost about this,
if they offer it.
To install Fron tPage, ch oose “FrontPage Exten sions” from the Domain Menu th en click “ In stall” to
install FrontPage Extensions:
You can then see the username provided to you for FrontPage. By default, the password is set to
your control panel password, so you can change this as necessary and click “Save” to save
th e
settings.
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SSL
Digihelm
allows support for Shared SS L (Secu re S ocket Layer) for your website. This means you can
set up add itional space that is accessib le through h ttps: rather than h ttp. It creates a folder
within you r web space called SSL, so any files you put in here will b e accessed through https.
You will need an SSL certificate which you will need to arrange through your web h ost (if
offered).
To install, simp ly click “SS L” from the Domain
default) th e root of you r web site fold er.
M enu , then click “Install”. The SSL path is (by
If you wish to uninstall th e SSL support, simply click “ Uninstall”.
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W eb Site Sett ings
Depending on the conten ts of the package you have purchased, you r domain may be able to
support one or more website exten sion s such as AS P, Perl and PHP. You may also set up
directory browsing.
To set up any of these, choose “ Web site Setting s” from the Domain Menu:
Select the exten sions you wish to install (wh ere available) and click “Save”. To en able Directory
Browsing, simply check the box and click “Save”. You can remove/uninstall settin gs b y
unchecking the relevant boxes, then clicking “Save”.
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Stat isti cs
The Statistics page allows you to monitor your web site traffic (as p er page 21). Also, if your web
host p rovides the ability to install S tatistics p ackages to monitor your domain , then you can find
the install buttons here too.
Depending on the advanced statistics packages available to you , you may see an y or none
of the
ab ove features available. S imply click “ In stall” to install a package. If you wish to uninstall a
package at an y time, click “ Uninstall”.
And f inall y….
Thank you for u sing Digih elm! We hope you have as much en joymen t using our product as we do
creating it. If you have any issues using the Digihelm Con trol Panel, please pass these onto you r
ad min istrator who will be happy to help.
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