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Chapter 7 | GeneAtlas® Utilities
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The Collect Logs utility creates a zip package of all the log files for the GeneAtlas System, including log
files for the Fluidics Station and the Imaging Station. Upon request you can send the zip package to
Affymetrix Support.
To create a zip package of the log files:
1. From the Utility Actions menu, select Collect Logs.
A notice that the zip file is being created appears (Figure 7.19).
Figure 7.19 Zip file creation notice
When the file is complete, a notice (Figure 7.20) appears with the file name (based on the date and
time of collection) and location.
Figure 7.20 Notice of zip file name and
location
2. Click OK to close the notice.
You can now send the file to Affymetrix Support.