Download User Manual - I-Dispatch Login

Table of Contents
i-Dispatch Terms and Conditions ...............................................................................................................................................4
Introduction .................................................................................................................................................................... 4
3. Software Availability and Support .......................................................................................................................... 5
Office User ..................................................................................................................................................................................8
Chapter 1: Getting Started .............................................................................................................................................. 8
Logging In To Use I-Dispatch At The Office............................................................................................................... 9
Chapter 2: Staff ................................................................................................................................................................ 11
Adding Staff Individually ............................................................................................................................................ 12
Staff Skills & Qualifications .......................................................................................................................................... 12
Import Staff.................................................................................................................................................................... 13
Staff Availability Status ................................................................................................................................................ 14
Viewing & Editing Staff Details .................................................................................................................................. 15
Sending a Message to Field Staff Mobile Device.................................................................................................. 16
Sending an SMS to Field Staff Mobile Device ........................................................................................................ 16
Location of Field Staff ................................................................................................................................................. 17
Pending Staff ................................................................................................................................................................ 18
Chapter 3: Clients ............................................................................................................................................................ 19
Add Clients Individually .............................................................................................................................................. 19
Import Client ................................................................................................................................................................. 20
Sub Clients ..................................................................................................................................................................... 21
Quick Add Clients ........................................................................................................................................................ 22
Client Login ................................................................................................................................................................... 22
Chapter 4: Company Details ........................................................................................................................................ 25
Editing Company Details............................................................................................................................................ 25
Parts ................................................................................................................................................................................ 25
Broadcast Group ......................................................................................................................................................... 27
Staff Status..................................................................................................................................................................... 27
SMS Credit ..................................................................................................................................................................... 28
Subscription ................................................................................................................................................................... 28
Signature Message ...................................................................................................................................................... 29
Job Documents............................................................................................................................................................ 29
Forms .............................................................................................................................................................................. 31
Company Label ........................................................................................................................................................... 31
Chapter 5: Jobs ................................................................................................................................................................ 32
Add Job ......................................................................................................................................................................... 32
Import Job ..................................................................................................................................................................... 34