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ACORN User Guide Using ACORN Retailers, financial organisations and over 200 public sector organisations use CACI data to provide an accurate picture of the needs of their customers and local communities. ACORN is used to understand customers’ lifestyle, behaviour and attitudes, or the needs of neighbourhoods and people’s public service needs. It is used to analyse customers, identify profitable prospects, evaluate local markets and focus on the specific needs of each local community. You can learn more about your customers’ behaviour and identify prospects who most resemble your best customers by adding ACORN codes to a customer database. Such an understanding of the ACORN characteristics of a market can also be used to drive effective customer communication strategies. By assessing the ACORN mix of residents of a local neighbourhood you can define the residents’ demand for products and services in any local area – and compare it to any other area in the country. This supports strategic decisions on branch or store networks. InSite enables the user to compare individual postcodes to an area or national base profile to give an understanding of how your customers compare to the general population. InSite is a simple to use and flexible neighbourhood analysis tool using GIS techniques. It pulls together data from many sources to deliver comprehensive knowledge on any given neighbourhood, and to communicate this knowledge through reports and maps. Our consultants have experience in applying ACORN to a range of issues. If you wish to discuss the most appropriate classification for your needs please contact us. How can you use ACORN? ACORN is licensed from CACI as a dataset of postcodes coded by ACORN Category, Group and Type. We can also provide our InSite profiling and mapping tool to assist in the use of the ACORN classification. 3