Download Skype Manager - 3.0 User Guide

About this guide
Skype Manager™ is a web-based management tool that lets you centrally manage Skype
for businesses of any size.
This guide has been written for administrators of Skype Manager who are responsible for
overseeing their company's usage of Skype, excluding US registered Skype Managers. It
provides detailed, step-by-step guidance on how to set up and use Skype Manager.
This guide also contains help for people who are members of a Skype Manager with
guidance on how they can use the Members List and the actions that they can perform
within Skype Manager itself.
Please note that this guide does not cover the actions people can perform within Skype
itself, such as adding contacts, making calls, or changing their profile settings. For more
information on the actions that you can perform within Skype, please see:
support.skype.com
Finding more information
If you're new to Skype Manager and need to get up to speed fast, you may be interested
in the Skype Manager Quick Start Guide. This guide, along with a range of self-help
resources for both technical and non-technical issues, is available on the Skype Support
site:
support.skype.com
This site contains comprehensive information on how to get the most out of Skype,
including troubleshooters, FAQs, user guides, technical guides and quick start guides.
For information on all Skype for Business products, visit the Skype for Business area of
the Skype website:
skype.com/business
Contacting Skype
If you need help with your Skype Manager, you can find more answers in our Skype
Manager FAQs section by clicking Help in the top right corner of your Skype Manager.
Alternatively, if you need to contact Skype Customer Service about a specific problem
you’re having with Skype Manager, click Chat support to talk to a live chat representative.
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