Download DA-Dongle J2534 User`s Manual

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DA-Dongle J2534
User’s Manual
V3.2 06-10-14
2
Contents
Important Information
4
General Notice
Product Warranty
Terms & Conditions
Introduction
6
Getting to Know the Device
6
Installing the J2534 Device Drivers
8
Installing the DA App Hub
9
Updating the DA-Dongle J2534 Device
10
J2534 Device Driver Updating
DA-Dongle J2534 Software Updating
Device Recovery
Device Specification
11
Troubleshooting
12
Technical Support
13
Related Products
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3
Important Information
General Notice
The DA–Dongle J2534 communication interface has been designed and tested to comply with
OBDII protocols. However, some vehicle models are not in full compliance with these protocols
for various reasons.
While Diagnostic Associates‟ testing and the experience of its many product users have shown
the unit to be safe and reliable, there is an inherent risk in using any product that may
potentially affect the operation or driveability of your vehicle.
If you are concerned about the operation of your vehicle at any time while using these products:
Pull off the roadway immediately or as soon as it is safe to do so.
Disconnect the device from the vehicle OBDII connector.
Consult your local car dealership or garage.
Report any issues or concerns to our Technical Support Team at
[email protected] We are open Monday through Friday, 7:30 a.m. to 5:00
p.m. GMT, and all queries will be dealt with within a working day.
This User Manual is updated on a regular basis to ensure its content is up-to-date. Every effort
is made to ensure that the latest version is supplied with your product, however this is not
always practical. As a result you should always consult the Diagnostic Associates website to
determine if you have the latest version.
Product Warranty
Diagnostic Associates Limited guarantees that every DA-Dongle J2534 device is free from
physical defects in material and workmanship under normal use for twelve months from the date
of purchase.
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Product Terms & Conditions
In no event shall Diagnostic Associates Limited‟s liability exceed the price paid for the product.
Diagnostic Associates shall be exempt from all other claims whether based upon direct, indirect,
special, incidental, or consequential damages resulting from the use of this product, its
accompanying software, or its documentation.
Diagnostic Associates Limited makes no warranty or representation, expressed, implied,
statutory, with respect to its products or the contents or use of this documentation and
accompanying software, and specifically disclaims its quality, performance, merchantability,
fitness for any particular purpose. Diagnostic Associates Limited reserves the right to revise
update its products, software, or documentation without obligation to notify any individual
entity.
or
all
or
or
or
If you are not in agreement with these terms then you are advised to return the product, prior to
use, immediately for a full refund.
Please direct all enquiries to:
Diagnostic Associates Limited
Hyde Park House
Cartwright Street
Hyde
Cheshire
SK14 4EH
UK
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Introduction
Thank you for choosing the DA-Dongle J2534 device. This compliant SAE J2534 “Pass-Thru”
vehicle interface lets you use your PC to communicate and perform ECU diagnostics and
reprogramming on many modern vehicles.
The DA-Dongle J2534 device is a low-cost SAE J2534 compliant device. It provides a direct
connection to a laptop or desktop computer via a USB 2.0 full-speed connection (cable
supplied). All of the electronics are contained within the OBDII connector housing, making it a
compact and rugged vehicle communications tool.
The DA-Dongle J2534 can be powered by the USB connector, so there is no need to be
connected to the vehicle when updating the device software. However, a vehicle 12V supply on
pin 16 on the OBDII connector is required so that host PC applications will operate correctly
during normal operation.
Getting to Know the Device
Your package includes a DA-Dongle J2534 device, a USB 2.0 cable and this user guide. There is
no CD for the PC drivers and device update software, as up-to-date versions of these are
available from the Diagnostic Associates website at:
http://www.diagnostic-associates.com/download.htm
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There are three main parts to the device and these are shown on the picture above.
Vehicle OBDII Connector : This is the end that connects to the vehicle OBDII diagnostic
connector and provides power to the device and connection to the vehicle communications
networks.
USB Connector : This connects the device to the PC via a USB (A-B) cable and is used to
control the device from the software application running on the PC.
LED Status Lights : These are used to give a visual indication to the user as to the state
of the device. There are 3 LEDs on the device that are repeated on both sides of the
device, these have the following functions.
PWR : This indicates that the device is powered up, either via the vehicle if connected
to the vehicle, or via USB if connected to a PC.
LNK : This indicates the state of the software within the device as well as indicates
the device status during reprogramming.
STS : This indicates the status of the device during its operation when connected to a
PC and its associated PC application. This LED has three colours, RED, GREEN and
AMBER.
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Installing the J2534 Device Drivers
In order for the device to operate correctly with the target PC diagnostic application, you
will need to first install the DA-Dongle J2534 device drivers onto the PC that will control the
device. This can be done by following the procedure outlined below.
Note: The DA-Dongle J2534 supports Windows XP, Windows Vista (32 bit) and Windows 7
(32 bit).
It is important to install the DA J2534 Device Setup software before plugging your
DA-Dongle J2534 device into your computer.
Note: The following steps may differ slightly dependent upon the operating system or
components that are installed on your computer, but in general these are standard install steps.
1.
Download the 'DA J2534 Device Setup Vx.x.zip' from:
http://www.diagnostic-associates.com/pages/downloads
The version number x.xx will be the latest available for the Diagnostic Associates
J2534 devices and must be used in conjunction with the appropriate software
loaded on the DA-Dongle J2534.
2.
Unzip the files to a folder on the PC you want to use your DA-Dongle J2534 device with.
3.
Double-click on the setup.exe file to begin the installation.
Note: If you do not have the .net Framework 4.0 on your PC this will be automatically
installed now. Similarly if you don't have the Visual C++ 2010 Runtime Libraries (x86)
installed you will be prompted to install these now also. When these have been installed
and completed the DA J2534 Software Setup Wizard installation will begin.
4.
Choose a location to store the files. You may either leave the default installation
folder or choose your own and then confirm the installation. The DA J2534 software will
now install. During this part of the process two MS-DOS style windows will pop-up and
may remain on your screen for some time (even after the main installation application is at
the installation complete stage), this is perfectly normal. Do not attempt to close the MSDOS style windows manually as this will prevent the DA J2534 device drivers being
installed successfully, they will close automatically when the device driver install is
complete.
5.
Plug your DA-Dongle J2534 device into your computer using the supplied USB cable. The
device will automatically be recognised by Windows and is now ready for use with your
chosen J2534 application.
Note: You should have no issues installing this software, however in the event that you
experience problems, then please contact the support desk via the website to assist you in
resolving your issue, once you have verified your issue.
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Installing the DA App Hub
The DA App Hub is a PC based application that is installed on your PC which will allow you to
check for software updates to your DA-Dongle device, and to download them to your device
directly, via the USB cable.
The PC that this application is installed on should be connected to the internet as the installed
application will connect to the Diagnostic Associates file server to check for and download device
software updates.
Note: The DA App Hub is supported on
Windows 7 (32 bit/64 bit).
Windows XP, Windows Vista (32 bit/64 bit) and
It is important to install the DA App Hub software before plugging your DA-Dongle
device into your computer.
Note: The following steps may differ slightly dependent upon the operating system or
components that are installed on your computer, but in general these are standard install steps.
1.
Download the 'DAAppHub_Vx.x.x.zip' from:
http://www.diagnostic-associates.com/pages/downloads
The version number x.x.x will be the latest available for all the Diagnostic Associates
devices.
2.
Unzip the files to a folder on the PC that will be used to update the device software.
3.
Double-click on the setup.exe file, to begin the installation.
Note: If you do not have the Visual C++ 2010 Runtime Libraries (x86/x64) installed you
will be automatically prompted to install these now. When the Visual C++ 2010 installation
is complete the DA App Hub Setup Wizard installation will begin.
4.
Choose a location to store the files. You may either leave the default installation
folder or choose your own and then confirm the installation. The DA App Hub will now
install.
5.
A window will pop up asking if you wish to install the DA Device drivers - click „Yes‟ as this
is part of the installation process. Also, during this part of the process two MS-DOS style
windows will pop-up and may remain on your screen for some time (even after the main
installation application is at the installation complete stage), this is perfectly normal. Do
not attempt to close the MS-DOS style windows manually as this will prevent the DA
device drivers being installed successfully, they will close automatically when the device
driver install is complete.
6.
Plug your DA-Dongle device into your computer using the supplied USB cable. The device
will automatically be recognised by Windows and is now ready for use.
7.
Your DA App Hub is now ready for use, it can be run either from the Start Menu or the
Desktop short-cut.
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Updating the DA-Dongle J2534 Device
Periodically Diagnostic Associates will release updates to its products drivers and software.
These updates are necessary to either release further device functionality, resolve any field
issues that have been highlighted, or to ensure that the devices are working correctly with OEM
software.
If you are experiencing any problems during device use, always make sure that you have the
latest device software and drivers.
J2534 Device Driver Updating
The latest version of the J2534 OEM device drivers can be located and downloaded from the
Diagnostic Associates website download page:
http://www.diagnostic-associates.com/pages/downloads
This can be downloaded by following the installation instructions on page 8 of this document.
Note: In conjunction with any J2534 Device Driver Updates, there will be a requirement to
update the software on the J2534 device itself, to the version associated with the Device Driver
Update. To do this, the following section should be followed.
DA-Dongle J2534 Software Updating
Note: An internet connection is required to update your DA-Dongle device as the software
automatically downloads the latest version of software from the Diagnostic Associates file server.
1.
Connect your DA-Dongle to your PC using the supplied USB cable only.
Note: The device should NOT be connected to the vehicle when updating the device
software.
2.
Run the DA App Hub using either the Start Menu or the Desktop short-cut.
3.
The first „tab‟ of the application you see will be the Home tab. This contains information
about the status of your DA-Dongle software.
4.
Selecting the „Update Applications‟ tab will allow you to update your DA-Dongle software as
follows.
5.
Details of your DA-Dongle device will appear in the centre of the application
window. The information window at the bottom of the application will inform you if an
update is available or if your DA-Dongle is already up to date.
6.
If an update is available you can click „Update Device‟ and the DA App Hub will update your
software to the latest level. When you click 'Update Device' the information box will display
the various stages required to update the software on your DA-Dongle. The progress bar
will also indicate progress through the various stages.
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It is important that when you click 'Update Device' that you do not
disconnect the DA-Dongle from the PC until the process is completed.
7.
Finally your device will 'Reboot', this will cause it to re-enumerate on your PC,
you may notice messages popping up from the system tray at this time. When complete the
information window will display the message „Your software is up to date‟.
Your DA-Dongle device is now fully updated and ready for use.
Device Recovery
The DA-Dongle device has the ability to check the integrity of its own loaded software. It does
this as soon as the device is powered up. If after powering-up your device the yellow LNK LED is
flashing steadily and then illuminates constantly, then this means that the software on the
device is corrupt.
In order to re-load the device software, simply follow the DA-Dongle J2534 Software Updating
procedure shown on page 10 of this document.
Device Specification
The DA-Dongle J2534 device has the following pin-out connections.
FUNCTION
ODBII pin
FT CAN
125K
500K
no.
+ve
CAN +ve CAN +ve
1
K-Line
FT CAN 125K
-ve
CAN -ve
FEPs
Voltage
500K
CAN -ve
L-Line
GND 1
Drive
S/W
GND 2
Drive
GND 3
Drive
VBatt +ve
VBatt -ve
S/W
2
3
S/W
S/W
4
H/W
5
H/W
6
S/W
7
S/W
8
S/W
9
S/W
S/W
10
11
S/W
12
S/W
13
S/W
14
S/W
15
S/W
16
H/W
S/W = Multiplexed Pin
H/W = Hardwired Pin
Note: This device does not support the J1850 (SCP) protocol.
The device has the following electrical characteristics:
Vehicle Battery Range
=
8V to 36V
Operating Current
=
70mA (nominal)
Ground Drive Current
=
2A (max)
All Vehicle communication interfaces are multiplexed
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Troubleshooting
The DA-Dongle gets its power from either the vehicle (for vehicle communications) or a PC USB
port (for device re-programming). There are LED‟s repeated on both side of the device that are
used to indicate the device status.
If an LED is not working when it‟s corresponding pair LED is, then the device will still be
working correctly, however the other LED will be faulty and will need replacing eventually.
If the LNK LED has a slow flashing light which then goes out after 30 seconds, then the
device loaded software was corrupt but was automatically re-loaded from the device, and
can be now used as normal.
If the LNK LED has a slow flashing light which then turns on continuously after 30 seconds,
then the device loaded software is corrupt as well as its backup copy, and you will need to
download new software onto the device.
If the STS LED is flashing RED then GREEN when powered via the ODBII connector, then
this means that the device has past its self-test and is ready for host PC communications.
If the STS LED is flashing GREEN, then the device is connected to a PC and is
communicating correctly with the PC application.
If the PC displays a ‟Device Not recognised‟ message when connecting the device to the PC
then this probably indicates that there is a problem with either the device drivers on the PC
or the software on the device (or possibly the USB cable). It is advisable to re-install the
drivers and software on both of these to ensure that they are up-to-date and compatible
drivers and software are installed (the J2534 drivers on the PC will need to match the
software on the device itself to work correctly as they are paired together).
Even though the device will power from USB only, this does not mean that the device will
communicate with the OEM PC application. In order to do this the device has to be
connected to the vehicle as well as the PC. Communication errors will occur if this is not
the case.
If no LEDs are lit, this may indicate a failure of the device. Try connecting your device to
another computer. If no LEDs light up on the device during this second test, then contact
technical support.
If the device does not power correctly when powered via USB, or a windows message
appears saying the that there is a surge on the USB HUB, then this may be as a result of
too many higher powered USB devices on the PC USB. To overcome this simply disconnect
other USB devices from your PC until the device powers on. If the problem persists then
the device could be faulty and should be returned for repair.
If any of these issues have been addressed and verified, and you are still having trouble, email
[email protected] with a summary of the problem and we will endeavour to
resolve your issue as soon as possible.
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Technical Support
Diagnostic Associates Limited are open Monday through Friday, 7:30 a.m. to 5:00 p.m. GMT, to
answer technical support questions.
If you need assistance please email [email protected]
If technical support finds it necessary to return your device for repair, you will be asked for your
contact information and provided with a Return Merchandise Authorization number (RMA) that
Diagnostic Associates will use to track the unit through the repair department back to you.
Please write this number on the outside of your shipping box so it can be directed to the correct
department.
Note: If the necessary repair is not covered by Diagnostic Associates warranty, and you still wish
to have the unit repaired, then you will be contacted for payment arrangements to allow this to
happen.
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Related Products
Diagnostic Associates Limited has several JLR approved products available for data acquisition,
diagnostics, development, testing, and reprogramming for modern vehicles.
Visit www.diagnostic-associates.com for more information on these products.
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