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DENTAL CLAIMS BILLING INSTRUCTIONS Delay Reason Code: Select the appropriate code from the drop-down list to identify the reason for delay in submitting the claim. Code 1 2 3 4 5 Description Proof of eligibility unknown or unavailable Litigation Authorization delays Delay in certifying provider Delay in supplying billing forms Remarks: Format: Optional N DENTAL HEADER THREE DENTAL HEADER THREE INFORMATION DESCRIPTION DIAGNOSIS CODES 1-4 ACCIDENT RELATED CAUSES 1-2 DATE STATE COUNTRY FIELD LENGTH REQUIRED (R) OPTIONAL (O) SITUATIONAL (S) ALPHA/ NUMERIC 5 2 8 2 3 O S S S S X A N A A HPE PROVIDER ELECTRONIC SOLUTIONS USER’S MANUAL 21