Download User`s Guide - TeleVantage

Using the Menu button
When you are on an active call, press the Menu button to refresh the soft key
labels in the LCD display. Then press the button below the soft key label to select
that feature. For example:
Q Press the button labeled Trfer to transfer the call.
Q Press the button labeled Hold to put the call on hold.
Q Press the button labeled Confer to add the call to a conference call.
Reassigning feature buttons
On the Polycom SoundPoint L telephone, not all features are assigned to feature
buttons by default. Your TeleVantage CTM Suite administrator may change the
button assignments on your telephone so that you have one-touch access to the
features you use most often or the features you need to perform your job. For
example, if you are part of a call pickup group, one of the buttons on your
telephone should be assigned to the Pickup feature.
See your administrator for more information on how the feature buttons are set up
on your Polycom SoundPoint L telephone.
Using a 2500 or CLASS telephone ________________________
When you use a 2500 or CLASS telephone with TeleVantage CTM Suite, you
select features by entering feature codes.
Feature codes are key combinations that you enter using the telephone keypad to
access particular features, such as turning call forwarding on and off, transferring
a call, putting a call on hold, and so forth.
To enter a feature code on a 2500 or CLASS telephone, first signal a Flash—a
signal to the telephone system that special instructions will follow—and then
enter the feature code. On some 2500 or CLASS telephones there may be a
separate Flash button. If not, quickly depress and release the telephone hook to
signal a Flash. Typically, after signaling a Flash you hear a brief tone indicating
that the telephone system received the signal.
CHAPTER 2. USING YOUR TELEPHONE
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