Download MapInfo Professional User Guide and Help System

Getting Support
•
•
Context-Sensitive Feature: Press the F1 key to receive more information on any menu command
or dialog box. The Help window for that item displays. Also click the Help button in the MapInfo
Professional dialogs to display information on the current dialog box.
Quick Access to the MapInfo publications web site: Click the underlined MapInfo Corporation
name at the bottom of each topic page to go to the MapInfo web site. From here you have
access to product information, upcoming events, tech tips, and a complete set of documentation.
Getting Technical Support
MapInfo Corporation offers a free support period on all new software purchases and upgrades, so
you can be productive from the start. Once the free period ends, MapInfo Corporation offers a broad
selection of extended support services for individual, business, and corporate users.
Technical Support is here to help you, and your call is important. This section lists the information
you need to provide when you call your local support center. It also explains some of the technical
support procedures so that you will know what to expect about the handling and resolution of your
particular issue.
Please remember to include your serial number, partner number or contract number when
contacting Technical Support.
Technical Support Offerings
To use Technical Support, you must register your product. This can be done very easily during
installation or anytime during normal business hours by contacting Customer Service directly at 1800-552-2511 Option 3.
Full technical support for MapInfo Professional is provided for the currently shipping version plus the
two previous versions.
Extended support options are available at each of our technical support centers in the Americas,
Europe/Middle East/Africa, and Asia-Pacific regions. See below for how to contact the office nearest
you.
•
20
For technical support contact information for your geography, see the Getting Technical Support
topic in the Help System.
MapInfo Professional v. 9.0