Download Di850

Di850
Solution ID
Image voids or deletions
TAUS0643221EN*
Solution Usage
2
Description
Approximately 3mm to 4mm all around the image is being cut off when scanning to FTP. The originals are 8.5x11 and have image at the edge of the page.
Even when selecting reduction, the image is still being cut off.
Solution
CAUSE: All scanning through the EDH or platen is subject to edge erase. All four sides of the scanned image are erased approximately 2mm to 4mm all
around the entire document. This is done to prevent the edge of the originals from scanning which will produce a shadow/line when imaged. This is the default
function when a document is scanned.
SOLUTION: To remedy this issue make the following selections in the Scan to FTP mode:
1. Under "Function" select the "Application" key.
2. Under "Application" select All-Image Area.
3. Press the [Start] button.
The entire image should be reproduced with these settings.
Note : These settings must be selected each time a job is scanned. The All-Image Area setting can not be made as a default setting. This setting works in
all three scan modes: scan to HDD, FTP, and E-Mail.
Solution ID
TAUS0900658EN*
Solution Usage
Description
Random light copies.
Solution
Cause: Transfer and separation corona assembly failed.
Solution: Please replace the separation and transfer assembly (p/n 4027-1315-01).
SPECIAL NOTE: Solution contribution by David Silverstein, Workgroup/SSD
Copyright 2009, Konica Minolta Business Solutions U.S.A., Inc.
June 2009
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