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Simplay User Guide
Maxgaming QLD
Shown below is a small example of the information that this report can display:
PLEASE NOTE:
1. In the above example all transactions have completed successfully.
2. There must be 2 events for each Electronic Cash Transfer (ECT). For example: a withdrawal
from the player’s A/C must have a Session Draw Down to match. Check the difference
between the meter snapshots (see above ‘meters’. Similarly, a Deposit to the player’s A/C
must have a Session Draw up to match, again check the meter snapshots. These meter
snapshots are taken from the EGM Meters Logs (Reports – Meters).
3. Events can occur on this report out of order due to them happening at the same
minute/second (as seen in ECT 2), this is normal but check carefully to make sure there are
always 2 events for each ECT and that the balances after the event are correct. If there are
not 2 events or the calculations are incorrect please obtain as much information from the
player as possible and contact Maxgaming for assistance.
Below is an example of when a patron moves to another EGM while a Simplay session is still open.
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