Download SIMPLAY User Guide

Simplay User Guide
Maxgaming QLD
12 SIMPLAY TERMINOLOGY ..................................................................................... 61
12.1 Net Cashless ..................................................................................................................... 61
12.2 Net Simplay ...................................................................................................................... 61
12.3 Simplay Cashier Adjustment .......................................................................................... 61
12.4 Required Simplay Player A/C Adjustment................................................................... 61
12.5 Reconciling the Sweep and the Player Adjustment.................................................. 62
12.6 Summary ........................................................................................................................... 63
13 SIMPLAY FORMULAS AND DEFINITIONS ................................................................. 64
13.1 Net Cashless Metered .................................................................................................... 64
13.2 Net Cashless Actual ........................................................................................................ 64
13.3 Net Cashless Calculated................................................................................................ 64
13.4 Regulatory Reports.......................................................................................................... 64
14 TROUBLESHOOTING SIMPLAY ............................................................................ 65
14.1 Abandoned Card ........................................................................................................... 65
14.2 Take Win and Draw Up ................................................................................................... 65
14.2.1
Take Win......................................................................................................................................65
14.2.2
Draw Up ......................................................................................................................................65
14.3 Daily Spend Limit Exceeded.......................................................................................... 65
14.4 Gemini Unit Displays ‘VALIDATE CARD’........................................................................ 65
14.5 ECT Timeouts..................................................................................................................... 65
14.6 Invalid Meters ................................................................................................................... 66
14.7 Ezy Break ........................................................................................................................... 66
14.8 PIN Pad Not Responding................................................................................................ 66
14.9 Stuck in Transferring $$$.................................................................................................. 66
14.10 Simplay Session Already Active in Pos X ...................................................................... 67
14.11 Invalid Card...................................................................................................................... 67
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