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COMPLIMENTARY TRAINING & PRODUCT SUPPORT
Bloomberg BNA Training & Product
Support is dedicated to helping you get
the most value from your subscription.
800.372.1033, option 5
Mon–Fri, 8:00 am–8:00 pm ET*
www.bna.com/training
We encourage all end users to participate
in a complimentary session with a
professional trainer.
Our training options are designed to meet
your information needs, match your learning
style, and accommodate your schedule.
For a description of training options, see
the back cover. Bloomberg BNA also
provides content support for subscribers.
* If you require customer assistance for
Bloomberg BNA products before or after
regular hours, your call will be forwarded
to the 24/7 extended support offices at
Bloomberg Law®.
GETTING STARTED
Click the Getting Started link on the
menu bar to begin using Bloomberg BNA’s
Benefits Practice Resource Center ™ and
select any of these options:
First-Time User Setup – information on
the hardware and software requirements.
• Tours – introductory Adobe® Flash™
tours of the Resource Center.
• Searching Benefits Practice
– guidance on using the specific
components found in Benefits Practice.
• Additional Help includes Training
and Support – contact information for
BNA’s Customer Contact Center,
complimentary training, FAQs and
content support resources.
• Sign Up for Email Updates
(see below).
SIGN UP FOR EMAIL UPDATES
Your subscription to Bloomberg BNA’s
Benefits Practice Resource Center™
includes email updates.
Click Sign up for email updates on
the banner.
The unique User Name/Password and a
subscription’s components determine the
email choices available to a subscriber.
Subscribers have the ability to customize
and manage their updates. Click the
checkbox to select the email title(s).
The selection automatically moves to the
Your Selections column.
Click FAQ for detailed instructions.
To delete a selection, click the X, or
deselect the title.
Click the Info icon
to display
description information about the
available formats.
Save to retain any changes.
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