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ManageEngine Support Center Plus :: Administrator Guide
Sample Response
response
uri="api/xml/getContact"
status=Success
statuscode=200
Error
Errors occur when the API Key is not valid or the parameter value does not exist in
the application. In such cases, the output format is as shown below,
response uri=[url value]
status=Failure
statuscode=failurecode
Sample Response
response uri="api/xml/getContact"
status=Failure
statuscode=5000
statusmessage=The Request ID [ ] not found.
Sample Input Form
Sample form for the operation 'getContact' is given below,
<form method="POST" action="http(s)://<server-name>:<port-number>/api/xml/getContact">
<input type="hidden" name="apikey" value="[SupportCenter-API-Key]">
<input type="hidden" name="id" value="[Contact ID of the contact to view/read]">
<input type="hidden" name="account" value="[Account Name of the contact]">
<input type="submit" name="submit" value="Get">
</form>
Say, the email ID specified is [email protected] and the Account name is Acme. The Contact details of
Jake from the account Acme is listed.
To conduct a search for a specific contact or to list the contacts according the alphabet, specify the
starting alphabetic of the contact.
ZOHO Corporation
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