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12-4 Troubleshooting Error No. (hex) Name Main Cause Measures Drive Prohibition Input Error 1 When the Drive Prohibition Input Selection (3504 hex) was set to 0, both the Forward Drive Prohibition Input (POT) and the Reverse Drive Prohibition Input (NOT) turned ON. When object 3504 hex was set to 2, either the Forward Drive Prohibition input or the Reverse Drive Prohibition input turned ON. Check for any problems with the switches, wires, and power supplies that are connected to the Forward Drive Prohibition input or the Reverse Drive Prohibition input. In particular, check to see if the control signal power supply (12 to 24 VDC) turned ON too slowly. Drive Prohibition Input Error 2 When object 3504 hex was set to 0, EtherCAT communications were interrupted and either POT or NOT was ON, an operation command (such as a trial run or FFT) was received from the CX-Drive. Conversely, POT or NOT turned ON while operation was being performed for a CX-Drive operation command. Sub 0 38 1 0 The voltage of the built-in capacitor dropped below the specified value because the power supply to the encoder or the battery power supply was down. Connect the battery power supply, and then clear the absolute encoder. Unless the absolute encoder is cleared, the error cannot be reset. ABS 41 0 Absolute Encoder Counter Overflow Error ABS 42 0 Absolute Encoder Overspeed Error ABS 43 44 0 0 Encoder Initialization Error The multi-rotation counter of the encoder • Set the Operation Switch When Using exceeded the specified value. Absolute Encoder (3015 hex) to an appropriate value. • Make sure that the traveling distance from the origin of the machine is no more than 32,767 revolutions. The Servomotor rotation speed exceeded • Check the power supply voltage (5V the specified value when only the battery ±5%) on the encoder side. power supply was used during a power • Check the connections to connector CN2. Unless the absolute encoder is interruption. cleared, the error cannot be reset. An encoder initialization error was detected. Replace the Servomotor. The encoder detected a 1-rotation counter Replace the Servomotor. Absolute Encoder error. 1-rotation Counter Error ABS 45 0 The encoder detected a multi-rotation Absolute counter error. Encoder Multi-rotation Counter Error Replace the Servomotor. ABS 47 0 Absolute Encoder Status Error The rotation of the encoder was higher than the specified value when the power supply was turned ON. Do not let the Servomotor move when the power supply is turned ON. ABS 48 0 Encoder A missing serial incremental encoder Phase-Z Error phase-Z pulse was detected. The encoder is faulty. Replace the Servomotor. OMNUC G5-series AC Servomotors and Servo Drives User’s Manual (with Built-in EtherCAT Communications) 12-20 Troubleshooting and Maintenance 40 Absolute encoder system down error 12
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