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Download McDATA 3032 Switch User Manual
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Diagnostics 3 5 Did the EFC Manager application display a dialog box with the message The software version on this EFC Server is not compatible with the version on the remote EFC Server? YES ↓ NO Go to step 8. 6 The EFC Manager applications running on the EFC Server and client workstation are not at compatible release levels. Recommend to the customer that the downlevel version be upgraded. Does the customer want the EFC Manager application upgraded? YES ↓ NO Power off the client workstation. 7 Upgrade the downlevel EFC Manager application (Install or Upgrade Software on page 4-59). Did the software upgrade solve the problem? NO ↓ YES The EFC Server appears operational Contact the next level of support. 8 Did the Element Manager application display a dialog box with the message Element Manager error 5001 or Element Manager error 5002? NO ↓ YES A Element Manager application error occurred. Click OK to close the dialog box and close the EFC Manager and Element Manager applications. Go to step 3. 9 Did the Element Manager application display a dialog box with the message Send firmware failed? YES ↓ NO Go to step 11. MAP 0300: Console Application Problem Determination 3-41
