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4 COMMUNICATION If communication problems arise between the scanner and the scan software (usually caused by some incompatibility of the standard ISIS or TWAIN) these can be analysed using a trace file. The trace file can be created at various points within the communication path (refer diagram on next page). To determine the PC configuration a status file can be generated by the scan PC. To do this start the DPUSTAT32.exe program found on the driver CD in the folder Utils. DPUSTAT32.exe SCAMAX®H04 Twain-Driver (InoTec_M03.ds) Twain-Application ISIS-Driver (Ino_M03.pxn) ISIS-Application Aspi DPU-Driver (JuK_Spti.di2) API Software Hardware DPU-Scan Adaptec 29160 Service RS 232 SCSI-Board (128-512 MB) Service Controller RS 232 Command SCSI 160 RS 232 I/O PC Scanner Display RS 232 Mechanic/ Optic Endorser Communication Pathes I²C Camera Front Video I²C Camera Back Video …\PIXTRAN\Ino_M03.cfg [DEBUG] LogFile=C:\isis.log …\DpuDrvs\DPU.INI DiagOutput=1 TraceMessage=1 [TWDPU.DS] LogEnabled=1 TraceForward=1 LogFileName=C:\twain.log …\DpuDrvs\DPU.INI [DPUINIT] LogEnabled=1 LogFileName=C:\dpu.log LogDbgOut=1 ScanDiag.exe >>Trace Analyze Tools The actual fault analysis is done by InoTec. Please email the trace and/or status file generated to [email protected] . Technical Manual 1/2012 57