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Table of Contents
TABLE OF CONTENTS.......................................................................................................................................... 2
INSTALLING THE SOFTWARE AUTHORIZATION DONGLE ................................................................................. 8
BEFORE YOU READ THIS MANUAL AND USE DIAMONDCOUNTER .................................................................. 9
Backing up the Database.................................................................................................................................... 9
FREQUENTLY ASKED QUESTIONS DURING START-UP WITH DIAMONDCOUNTER ....................................... 10
Symbols used in this manual ............................................................................................................................ 11
Understanding the different fields in DiamondCounter ....................................................................................... 11
A word about QuickLinks .................................................................................................................................. 11
COMMONLY USED FUNCTIONS AND TERMINOLOGY ...................................................................................... 12
CONFIGURING DIAMONDCOUNTER .................................................................................................................. 12
Adding a new User / Employee ......................................................................................................................... 12
Using the Punch Clock Feature......................................................................................................................... 13
CONFIGURING DIAMONDCOUNTER .................................................................................................................. 13
Price Code ....................................................................................................................................................... 13
Company Information ....................................................................................................................................... 14
Adding a Banner to Your Receipt ...................................................................................................................... 14
DiamondCounter Options ................................................................................................................................. 14
Receipt setup ................................................................................................................................................... 14
Repair Sheet setup........................................................................................................................................... 15
More Options ................................................................................................................................................... 16
Receipt Disclaimers, Repair Disclaimers and Repair Pickup Messages .............................................................. 17
CONFIGURING THE TAXES ................................................................................................................................ 17
CONFIGURING THE HARDWARE ....................................................................................................................... 17
Scanner Setup ................................................................................................................................................. 17
Dumbbell Tag Printer Setup.............................................................................................................................. 18
Cash Drawer Setup .......................................................................................................................................... 18
Using different printers for receipts and repair sheets ........................................................................................ 18
THE QUICKPICK SCREENS ................................................................................................................................ 19
Available buttons.............................................................................................................................................. 19
RUNNING DIAMONDCOUNTER ON A NETWORK WITH MORE THAN ONE COMPUTER .................................. 20
MAINTAINING YOUR DATABASE ....................................................................................................................... 20
Fixing Article Categories ................................................................................................................................... 20
Fixing Sub-Article Categories............................................................................................................................ 21
Fixing Repair Categories .................................................................................................................................. 21
Fixing Repair Quick Work Instructions............................................................................................................... 21
Fixing Karat Categories .................................................................................................................................... 21
Fixing Supplier List Categories.......................................................................................................................... 22
Change unique items to multi items .................................................................................................................. 22
Set all items to be uploaded/not uploaded to jewelbase.com .............................................................................. 22
Merging Customers .......................................................................................................................................... 23
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DiamondCounter User Manual 9th Edition