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[F1] Lines Busy (All Lines Busy)
The All Lines Busy exception refers to the number of seconds all lines in a
line group (or all lines in a sub-group of that line group) are busy. If you
turn on this exception, CMS notifies you when the threshold you set is met
or exceeded.
NOTE: If there are transfer-queue lines in the line group, all the CMS
and transfer-queue lines in the group must be busy for the exception
message to be displayed. If you want to be notified when all nontransfer-queue lines in a line group are busy, assign all non-transferqueue lines to a sub-group.
Prompt:
ALL LINES BUSY (seconds): ON/OFF? ___ Line Group A:___
Action:
B : _ _ _ C:___ D:____
1 Type on or off, or leave the field blank if you want to
keep the current value.
2 If you want to enter threshold values, enter a number of
seconds (1 through 999) for each line group. To keep the
current value, leave the field blank. To turn this exception
off for a particular line group, type a hyphen (-).
3 Press [F8] (labeled “Enter Data”) after the last field.
Message:
• • • Group X - All Lines Busy > = XXX seconds
or
• • • Sub-Group XX of Group X - All Lines Busy > = XX seconds
[F2] Hold Time Maximum (Maximum Line Holding Time)
The line holding time refers to the length of time a line has been in use for a
single call. If you turn on the Maximum Line Holding Time exception, CMS
notifies you when the length of time a line has been seized meets or exceeds
the threshold you set for its line group.
Prompt:
MAXIMUM HOLD-TIME (minutes): ON/OFF?___ Line Group A:___ B:___ C:___ D:___
Action:
1 Type on or off, or leave the field blank if you want to
keep the current value.
2 If you want to enter threshold values, enter a number of
minutes (1 through 99) for each line group. To keep the
current value, leave the field blank. To turn off this
exception for a particular line group, type a hyphen (-).
3 Press [F8] (labeled “Enter Data”) after the last field.
Message:
• • • Group X - Line XXXXX Hold Time > = XX minutes
Selecting Exceptions 4-61