Download CONTAX IVR Technical Guide
Transcript
Condition Executes on condition. Sub-flow Counts a loop. Sub-flow Goes to a sub-flow (another call flow) in the same channel line. Call Control cells Greeting Plays a greeting. Recorder Records an audio message as a (.wav) file. GetDTMF Gets a single touch-tone input (DTMF) from a (caller’s) phone keypad. GetKeys Gets a certain number of touchtone (DTMF) inputs from a (caller’s) phone keypad. SendTone Sends DTMF tones. 17