MP 277 - Service, Support Download

Transcript
A
Appendix
A.1
Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
● Technical support (http://www.siemens.de/automation/csi_en_WW)
● Support request form (http://www.siemens.com/automation/support-request)
● After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)
● SIMATIC Documentation Collection (http://www.siemens.com/simatic-tech-doku-portal)
● Your local representative
(http://www.automation.siemens.com/mcms/aspa-db/en/Pages/default.aspx)
● Training center (http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en)
● Industry Mall (https://mall.industry.siemens.com)
When contacting your local representative or Technical Support, please have the following
information at hand:
● MLFB of the device
● BIOS version for industrial PC or image version for HMI device
● Other installed hardware
● Other installed software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)
A.2
System events
System events on the HMI device provide information about internal states of the HMI device
and the controller.
Note
System events are only indicated if an alarm window was configured. System events are
output in the language currently set on your HMI device.
MP 277
Operating Instructions, 07/2014, A5E02479740-02
193